[Crossposted to Windows Update newsgroup]
1. If you temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA), can you install
KB944533?
NB: If you disable a third-party firewall, do NOT connect to the internet
without having the Windows Firewall enabled!
2. Can you install the update manually?
Vista =>
http://www.microsoft.com/downloads/d...F-4DAAE14C16B0
Vista x64 =>
http://www.microsoft.com/downloads/d...4-FAB531930ABF
NB: Save the download to your desktop, close all open applications, then
double-click on the saved file to install.
3. If no joy:
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB944533).
=> **If your problem relates to a Cumulative Security Update for IE, call
the above number and ask to be transferred to the Consumer IE7 queue (which
is 47830).** <=
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Hans wrote:
> i can not instal update KB [944533] error code 80070490 comes up. Has any
> body
> a answer to this problem.
>
> WindowsUpdate_80070490 WindowsUpdate_dt000
> running on Vista. It is an updat belonging to Explorer 7