Can't do updates, nor start BITS

The virus we had didn't remove these keys but I did verify that they exist on
both the previously infected machine and an uninfected machine (separate
network). The actual locations are:

HKLM/SYSTEM/CurrentControlSet/Services/BITS/Parameters
HKLM/SYSTEM/CurrentControlSet/Services/BITS/Security

Otherwise, the directions work.

Thanks much to Mindbank for the suggestion! That was all we needed.

"J. Logan" wrote:

> I had the same worm that broke your BITS. The path that your service lists is
> correct. The problem is that the worm deleted the "Parameters" and "Security"
> keys for the BITS service from the registry. To resolve this do the following
> (Use registry editor at your own risk):
>
> 1) Click Start-->Run and type regedit.exe and click ok.
> 2) Navigate to HKLM\Services\CCS\BITS
> 3) Right click on BITS and choose New-->Key and name it Parameters
> 4) Left click the new parameters key. In the right pane right click and
> choose New-->Expandable String Value and name it ServiceDll
> 5) Double click the ServiceDll key that you created and in the value data
> box paste this: C:\WINDOWS\system32\qmgr.dll
> 6) Do the same procedure to create a new key called Security below BITS.
> Create a new Binary value in the security key and name it Security. Scroll
> down in the registry editor until you see a service called: wuauserv. Left
> click its security key. Double click the binary value on the right called
> security. highlight all of it (ALL OF IT!) and go back to the binary value
> that you created under BITS\Security.
> 7) Double click yours and paste in the data.
> 8) Start the service and Voila! Windows Update should work again.
>
> I hope this helps someone!
>
> "In Excelsius Dago" wrote:
>
> > The error code that I get for updates is 0x80246008. On looking for
> > how to approach this problem, I went to services.msg and opened up the
> > Background Intelligent transfer services dialog. System status showed
> > "stopped." I tried to start, and was told, "Could not start the
> > Background Intelligent Transfer Service service on Local Computer.
> > Error 2: The system cannot find the file specified." The path was C:
> > \WINDOWS\system32\svchost.exe -k netsvcs. Is this correct, and if so,
> > what file needs to be located and how to I get it, I wonder.
> >

YES!!!! THANKS!!! MY computer was HITS by virus and NOW FIXED
go change %fystemRoot%\system32\svchost.exe -k netsvcs
to %systemRoot%\system32\svchost.exe -k netsvcs By using RegEdit in ImagePath

"brianjkilby@gmail.com" wrote:
>
> PERFECT!!! I too had this problem, and searching the registry for
> "fsystemRoot" and replacing it with "SystemRoot" had me back up and
> running in a matter of seconds... no reboot required. Thanks!!!
>

After searching everywhere, this fix finally worked for me. Thanks to both of
you for the excellent info!

Thank you so much!!!! I had a BT software specialist on the phone for 3
hours, and he go nowhere with this (their crappy Netprotect Plus program - by
McAfee - let 29 infected files onto my machine). I'm pretty ignorant about
computers and have spent most of the day on this - and you guys led an idiot
like me through this. thank you so much.

"histud" wrote:

> After searching everywhere, this fix finally worked for me. Thanks to both of
> you for the excellent info!

yes when i click on bits and click new it says cannot create key : error
while opening
the key bits
"J. Logan" wrote:

> I had the same worm that broke your BITS. The path that your service lists is
> correct. The problem is that the worm deleted the "Parameters" and "Security"
> keys for the BITS service from the registry. To resolve this do the following
> (Use registry editor at your own risk):
>
> 1) Click Start-->Run and type regedit.exe and click ok.
> 2) Navigate to HKLM\Services\CCS\BITS
> 3) Right click on BITS and choose New-->Key and name it Parameters
> 4) Left click the new parameters key. In the right pane right click and
> choose New-->Expandable String Value and name it ServiceDll
> 5) Double click the ServiceDll key that you created and in the value data
> box paste this: C:\WINDOWS\system32\qmgr.dll
> 6) Do the same procedure to create a new key called Security below BITS.
> Create a new Binary value in the security key and name it Security. Scroll
> down in the registry editor until you see a service called: wuauserv. Left
> click its security key. Double click the binary value on the right called
> security. highlight all of it (ALL OF IT!) and go back to the binary value
> that you created under BITS\Security.
> 7) Double click yours and paste in the data.
> 8) Start the service and Voila! Windows Update should work again.
>
> I hope this helps someone!
>
> "In Excelsius Dago" wrote:
>
> > The error code that I get for updates is 0x80246008. On looking for
> > how to approach this problem, I went to services.msg and opened up the
> > Background Intelligent transfer services dialog. System status showed
> > "stopped." I tried to start, and was told, "Could not start the
> > Background Intelligent Transfer Service service on Local Computer.
> > Error 2: The system cannot find the file specified." The path was C:
> > \WINDOWS\system32\svchost.exe -k netsvcs. Is this correct, and if so,
> > what file needs to be located and how to I get it, I wonder.
> >

You just have to click edit in the file menu with that entry highlighted and
select permissions. Then make sure your user (administrator, or what ever
your user name is) has full control checked. Then you will be able to edit
the fystem entries to system.

Hope this helps!



"igor maric" wrote:

> yes when i click on bits and click new it says cannot create key : error
> while opening
> the key bits
> "J. Logan" wrote:
>
> > I had the same worm that broke your BITS. The path that your service lists is
> > correct. The problem is that the worm deleted the "Parameters" and "Security"
> > keys for the BITS service from the registry. To resolve this do the following
> > (Use registry editor at your own risk):
> >
> > 1) Click Start-->Run and type regedit.exe and click ok.
> > 2) Navigate to HKLM\Services\CCS\BITS
> > 3) Right click on BITS and choose New-->Key and name it Parameters
> > 4) Left click the new parameters key. In the right pane right click and
> > choose New-->Expandable String Value and name it ServiceDll
> > 5) Double click the ServiceDll key that you created and in the value data
> > box paste this: C:\WINDOWS\system32\qmgr.dll
> > 6) Do the same procedure to create a new key called Security below BITS.
> > Create a new Binary value in the security key and name it Security. Scroll
> > down in the registry editor until you see a service called: wuauserv. Left
> > click its security key. Double click the binary value on the right called
> > security. highlight all of it (ALL OF IT!) and go back to the binary value
> > that you created under BITS\Security.
> > 7) Double click yours and paste in the data.
> > 8) Start the service and Voila! Windows Update should work again.
> >
> > I hope this helps someone!
> >
> > "In Excelsius Dago" wrote:
> >
> > > The error code that I get for updates is 0x80246008. On looking for
> > > how to approach this problem, I went to services.msg and opened up the
> > > Background Intelligent transfer services dialog. System status showed
> > > "stopped." I tried to start, and was told, "Could not start the
> > > Background Intelligent Transfer Service service on Local Computer.
> > > Error 2: The system cannot find the file specified." The path was C:
> > > \WINDOWS\system32\svchost.exe -k netsvcs. Is this correct, and if so,
> > > what file needs to be located and how to I get it, I wonder.
> > >