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Multiple Failed Updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 01-20-2008
BruceM
 

Posts: n/a
Multiple Failed Updates
I just noticed that I have more than a dozen "failed" updates many with
different error codes. Microsoft Update suggests "reinstalling" fialed
updates but I have found no simple or easy way to do this, and Microsoft
Update has no provision for this. Downloading each of these manually and
attempting to install each one does not seem like a fun alternative.

Isn't there some way I can tell XP to "clean house" of failed updates,
deleting the downloaded files and resetting the history so that it will
attempt a fresh download?

How about a 3rd party update manager that plugs into CP?

And why don't all the "failed" updates show up in the "express" or "custom"
list when I run Microsot Update each time?

I am running XP with Office 2007 (except for Visio 2003 and Access runtime
2000).

Wish list: If Microsoft Update were a little smarter, it would let me
manage updates wth far more power. I want to add and delete updates of my
choice, delete failed updates with a click of a checkbox, right click an
update to see properties, file name, reset resigtry, unistall, reinstall,
etc, etc.....

Bruce

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  #2 (permalink)  
Old 01-20-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Multiple Failed Updates
Does Automatic Updates offer you any of these "failed" updates?

How to configure and use Automatic Updates in WinXP
[Tip: There are several ways to configure Automatic Updates]
http://support.microsoft.com/kb/306525
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


BruceM wrote:
> I just noticed that I have more than a dozen "failed" updates many with
> different error codes. Microsoft Update suggests "reinstalling" fialed
> updates but I have found no simple or easy way to do this, and Microsoft
> Update has no provision for this. Downloading each of these manually and
> attempting to install each one does not seem like a fun alternative.
>
> Isn't there some way I can tell XP to "clean house" of failed updates,
> deleting the downloaded files and resetting the history so that it will
> attempt a fresh download?
>
> How about a 3rd party update manager that plugs into CP?
>
> And why don't all the "failed" updates show up in the "express" or
> "custom"
> list when I run Microsot Update each time?
>
> I am running XP with Office 2007 (except for Visio 2003 and Access runtime
> 2000).
>
> Wish list: If Microsoft Update were a little smarter, it would let me
> manage updates wth far more power. I want to add and delete updates of my
> choice, delete failed updates with a click of a checkbox, right click an
> update to see properties, file name, reset resigtry, unistall, reinstall,
> etc, etc.....
>
> Bruce


Reply With Quote
  #3 (permalink)  
Old 01-20-2008
BruceM
 

Posts: n/a
Re: Multiple Failed Updates
Thanksk for the reply. However, on looking closer (like I should have done
before I posted) I found that there were really only two updates listed as
"failed". All but one on the list were log entries in my update history of
duplicate but failed attempts to install KB934238 (XPS Documant writer
update). The other was a failed visio SP3 update.

I downloaded the Vision SP3 updtate but it would not install stating that it
was already installed. So I gues I'll just ignore that one since you must
remove Visio altogether to reinstall SP3. (Sidenote: I installed Visio 2003
AFTER installing Office 2007. I worried that there were common components
that would stomp on each other. Perhaps this is realted to the "failure" of
the update?)

Anyway, I then went to the update catalog to download KB934238. And I may
have found a clue to the problem. There are not one but TWO downloads in the
update catalog referring to exactly the same update (KB934238). They both
have the same date and description, point to the same reference artical but
one is 3.6mb and the other is 14.3mb! Which one to download??

Since I can't tell which to download, it's reasonable to think that
automatic updates may not be able to tell either, and thus posts a failed
update attempt.

I think I will call Microsoft and let them know about this connundrum!

Bruce

PS - I'd still like to see a more intelligent update manager!


"PA Bear [MS MVP]" wrote:

> Does Automatic Updates offer you any of these "failed" updates?
>
> How to configure and use Automatic Updates in WinXP
> [Tip: There are several ways to configure Automatic Updates]
> http://support.microsoft.com/kb/306525
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> BruceM wrote:
> > I just noticed that I have more than a dozen "failed" updates many with
> > different error codes. Microsoft Update suggests "reinstalling" fialed
> > updates but I have found no simple or easy way to do this, and Microsoft
> > Update has no provision for this. Downloading each of these manually and
> > attempting to install each one does not seem like a fun alternative.
> >
> > Isn't there some way I can tell XP to "clean house" of failed updates,
> > deleting the downloaded files and resetting the history so that it will
> > attempt a fresh download?
> >
> > How about a 3rd party update manager that plugs into CP?
> >
> > And why don't all the "failed" updates show up in the "express" or
> > "custom"
> > list when I run Microsot Update each time?
> >
> > I am running XP with Office 2007 (except for Visio 2003 and Access runtime
> > 2000).
> >
> > Wish list: If Microsoft Update were a little smarter, it would let me
> > manage updates wth far more power. I want to add and delete updates of my
> > choice, delete failed updates with a click of a checkbox, right click an
> > update to see properties, file name, reset resigtry, unistall, reinstall,
> > etc, etc.....
> >
> > Bruce

>
>

Reply With Quote
  #4 (permalink)  
Old 01-20-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Multiple Failed Updates
Can you answer my question, please?...

>> Does Automatic Updates offer you any of these "failed" updates?


IN RE 934238: See Posts #51 through #58 in this archived thread:
http://groups.google.com/group/micro...a0e19475f020a3

(1) Are you running a non-English version of Windows XP *and* (2) are you
using a Unidrv-based printer *and* (3) is Microsoft .NET Framework 3.0
installed *and* (4) are you seeing English text in the print dialog box when
you print something? If you cannot answer Yes to all four (4) conditions,
you don't need to install 934238.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

BruceM wrote:
> Thanksk for the reply. However, on looking closer (like I should have
> done
> before I posted) I found that there were really only two updates listed as
> "failed". All but one on the list were log entries in my update history
> of
> duplicate but failed attempts to install KB934238 (XPS Documant writer
> update). The other was a failed visio SP3 update.
>
> I downloaded the Vision SP3 updtate but it would not install stating that
> it
> was already installed. So I gues I'll just ignore that one since you must
> remove Visio altogether to reinstall SP3. (Sidenote: I installed Visio
> 2003 AFTER installing Office 2007. I worried that there were common
> components that would stomp on each other. Perhaps this is realted to the
> "failure" of the update?)
>
> Anyway, I then went to the update catalog to download KB934238. And I may
> have found a clue to the problem. There are not one but TWO downloads in
> the update catalog referring to exactly the same update (KB934238). They
> both have the same date and description, point to the same reference
> artical but one is 3.6mb and the other is 14.3mb! Which one to download??
>
> Since I can't tell which to download, it's reasonable to think that
> automatic updates may not be able to tell either, and thus posts a failed
> update attempt.
>
> I think I will call Microsoft and let them know about this connundrum!
>
> Bruce
>
> PS - I'd still like to see a more intelligent update manager!
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Does Automatic Updates offer you any of these "failed" updates?
>>
>> How to configure and use Automatic Updates in WinXP
>> [Tip: There are several ways to configure Automatic Updates]
>> http://support.microsoft.com/kb/306525
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> BruceM wrote:
>>> I just noticed that I have more than a dozen "failed" updates many with
>>> different error codes. Microsoft Update suggests "reinstalling" fialed
>>> updates but I have found no simple or easy way to do this, and Microsoft
>>> Update has no provision for this. Downloading each of these manually
>>> and
>>> attempting to install each one does not seem like a fun alternative.
>>>
>>> Isn't there some way I can tell XP to "clean house" of failed updates,
>>> deleting the downloaded files and resetting the history so that it will
>>> attempt a fresh download?
>>>
>>> How about a 3rd party update manager that plugs into CP?
>>>
>>> And why don't all the "failed" updates show up in the "express" or
>>> "custom"
>>> list when I run Microsot Update each time?
>>>
>>> I am running XP with Office 2007 (except for Visio 2003 and Access
>>> runtime
>>> 2000).
>>>
>>> Wish list: If Microsoft Update were a little smarter, it would let me
>>> manage updates wth far more power. I want to add and delete updates of
>>> my
>>> choice, delete failed updates with a click of a checkbox, right click an
>>> update to see properties, file name, reset resigtry, unistall,
>>> reinstall,
>>> etc, etc.....
>>>
>>> Bruce


Reply With Quote
  #5 (permalink)  
Old 01-21-2008
BruceM
 

Posts: n/a
Re: Multiple Failed Updates
No automatic updates only offers to install 934238. And no, I cannot answer
yes to all the questions. So it seems that I may not need the update.
However, this does not explain the apparent error in the update catalog
listing two versions of this update as the same. I started a microsoft
e-mail case to see what they say.

Regards,

Bruce

"PA Bear [MS MVP]" wrote:

> Can you answer my question, please?...
>
> >> Does Automatic Updates offer you any of these "failed" updates?

>
> IN RE 934238: See Posts #51 through #58 in this archived thread:
> http://groups.google.com/group/micro...a0e19475f020a3
>
> (1) Are you running a non-English version of Windows XP *and* (2) are you
> using a Unidrv-based printer *and* (3) is Microsoft .NET Framework 3.0
> installed *and* (4) are you seeing English text in the print dialog box when
> you print something? If you cannot answer Yes to all four (4) conditions,
> you don't need to install 934238.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> BruceM wrote:
> > Thanksk for the reply. However, on looking closer (like I should have
> > done
> > before I posted) I found that there were really only two updates listed as
> > "failed". All but one on the list were log entries in my update history
> > of
> > duplicate but failed attempts to install KB934238 (XPS Documant writer
> > update). The other was a failed visio SP3 update.
> >
> > I downloaded the Vision SP3 updtate but it would not install stating that
> > it
> > was already installed. So I gues I'll just ignore that one since you must
> > remove Visio altogether to reinstall SP3. (Sidenote: I installed Visio
> > 2003 AFTER installing Office 2007. I worried that there were common
> > components that would stomp on each other. Perhaps this is realted to the
> > "failure" of the update?)
> >
> > Anyway, I then went to the update catalog to download KB934238. And I may
> > have found a clue to the problem. There are not one but TWO downloads in
> > the update catalog referring to exactly the same update (KB934238). They
> > both have the same date and description, point to the same reference
> > artical but one is 3.6mb and the other is 14.3mb! Which one to download??
> >
> > Since I can't tell which to download, it's reasonable to think that
> > automatic updates may not be able to tell either, and thus posts a failed
> > update attempt.
> >
> > I think I will call Microsoft and let them know about this connundrum!
> >
> > Bruce
> >
> > PS - I'd still like to see a more intelligent update manager!
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Does Automatic Updates offer you any of these "failed" updates?
> >>
> >> How to configure and use Automatic Updates in WinXP
> >> [Tip: There are several ways to configure Automatic Updates]
> >> http://support.microsoft.com/kb/306525
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> BruceM wrote:
> >>> I just noticed that I have more than a dozen "failed" updates many with
> >>> different error codes. Microsoft Update suggests "reinstalling" fialed
> >>> updates but I have found no simple or easy way to do this, and Microsoft
> >>> Update has no provision for this. Downloading each of these manually
> >>> and
> >>> attempting to install each one does not seem like a fun alternative.
> >>>
> >>> Isn't there some way I can tell XP to "clean house" of failed updates,
> >>> deleting the downloaded files and resetting the history so that it will
> >>> attempt a fresh download?
> >>>
> >>> How about a 3rd party update manager that plugs into CP?
> >>>
> >>> And why don't all the "failed" updates show up in the "express" or
> >>> "custom"
> >>> list when I run Microsot Update each time?
> >>>
> >>> I am running XP with Office 2007 (except for Visio 2003 and Access
> >>> runtime
> >>> 2000).
> >>>
> >>> Wish list: If Microsoft Update were a little smarter, it would let me
> >>> manage updates wth far more power. I want to add and delete updates of
> >>> my
> >>> choice, delete failed updates with a click of a checkbox, right click an
> >>> update to see properties, file name, reset resigtry, unistall,
> >>> reinstall,
> >>> etc, etc.....
> >>>
> >>> Bruce

>
>

Reply With Quote
  #6 (permalink)  
Old 01-21-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Multiple Failed Updates
Don't worry about the 2 versions. Just go to
http://windowsupdate.microsoft.com/ > Select CUSTOM and scan > Uncheck
KB934238 and "hide" it.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


BruceM wrote:
> No automatic updates only offers to install 934238. And no, I cannot
> answer
> yes to all the questions. So it seems that I may not need the update.
> However, this does not explain the apparent error in the update catalog
> listing two versions of this update as the same. I started a microsoft
> e-mail case to see what they say.
>
> Regards,
>
> Bruce
>
> "PA Bear [MS MVP]" wrote:
>
>> Can you answer my question, please?...
>>
>>>> Does Automatic Updates offer you any of these "failed" updates?

>>
>> IN RE 934238: See Posts #51 through #58 in this archived thread:
>> http://groups.google.com/group/micro...a0e19475f020a3
>>
>> (1) Are you running a non-English version of Windows XP *and* (2) are you
>> using a Unidrv-based printer *and* (3) is Microsoft .NET Framework 3.0
>> installed *and* (4) are you seeing English text in the print dialog box
>> when you print something? If you cannot answer Yes to all four (4)
>> conditions, you don't need to install 934238.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> BruceM wrote:
>>> Thanksk for the reply. However, on looking closer (like I should have
>>> done
>>> before I posted) I found that there were really only two updates listed
>>> as
>>> "failed". All but one on the list were log entries in my update history
>>> of
>>> duplicate but failed attempts to install KB934238 (XPS Documant writer
>>> update). The other was a failed visio SP3 update.
>>>
>>> I downloaded the Vision SP3 updtate but it would not install stating
>>> that
>>> it
>>> was already installed. So I gues I'll just ignore that one since you
>>> must
>>> remove Visio altogether to reinstall SP3. (Sidenote: I installed Visio
>>> 2003 AFTER installing Office 2007. I worried that there were common
>>> components that would stomp on each other. Perhaps this is realted to
>>> the
>>> "failure" of the update?)
>>>
>>> Anyway, I then went to the update catalog to download KB934238. And I
>>> may
>>> have found a clue to the problem. There are not one but TWO downloads
>>> in
>>> the update catalog referring to exactly the same update (KB934238).
>>> They
>>> both have the same date and description, point to the same reference
>>> artical but one is 3.6mb and the other is 14.3mb! Which one to
>>> download??
>>>
>>> Since I can't tell which to download, it's reasonable to think that
>>> automatic updates may not be able to tell either, and thus posts a
>>> failed
>>> update attempt.
>>>
>>> I think I will call Microsoft and let them know about this connundrum!
>>>
>>> Bruce
>>>
>>> PS - I'd still like to see a more intelligent update manager!
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Does Automatic Updates offer you any of these "failed" updates?
>>>>
>>>> How to configure and use Automatic Updates in WinXP
>>>> [Tip: There are several ways to configure Automatic Updates]
>>>> http://support.microsoft.com/kb/306525
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> BruceM wrote:
>>>>> I just noticed that I have more than a dozen "failed" updates many
>>>>> with
>>>>> different error codes. Microsoft Update suggests "reinstalling"
>>>>> fialed
>>>>> updates but I have found no simple or easy way to do this, and
>>>>> Microsoft
>>>>> Update has no provision for this. Downloading each of these manually
>>>>> and
>>>>> attempting to install each one does not seem like a fun alternative.
>>>>>
>>>>> Isn't there some way I can tell XP to "clean house" of failed updates,
>>>>> deleting the downloaded files and resetting the history so that it
>>>>> will
>>>>> attempt a fresh download?
>>>>>
>>>>> How about a 3rd party update manager that plugs into CP?
>>>>>
>>>>> And why don't all the "failed" updates show up in the "express" or
>>>>> "custom"
>>>>> list when I run Microsot Update each time?
>>>>>
>>>>> I am running XP with Office 2007 (except for Visio 2003 and Access
>>>>> runtime
>>>>> 2000).
>>>>>
>>>>> Wish list: If Microsoft Update were a little smarter, it would let me
>>>>> manage updates wth far more power. I want to add and delete updates
>>>>> of
>>>>> my
>>>>> choice, delete failed updates with a click of a checkbox, right click
>>>>> an
>>>>> update to see properties, file name, reset resigtry, unistall,
>>>>> reinstall,
>>>>> etc, etc.....
>>>>>
>>>>> Bruce


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