error for windows update

error code :0x80072F78 comes on the web site and dosen't do anything for
update, what's the problem?

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/836941

--
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TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"JackAss!" <JackAss!@discussions.microsoft.com> wrote in message
news:4D6E23ED-CC1E-4A27-8FDE-C58FFD5BF4BB@microsoft.com...
| error code :0x80072F78 comes on the web site and dosen't do anything for
| update, what's the problem?

Step 1: Configure the connection to obtain an IP address automatically
================================================== ===
1. Click "Start", click "Run", input "NCPA.CPL" (without quotations) and
press "Enter".
2. Right-click the network connection and click "Properties".
3. Click to highlight "Internet Protocol (TCP/IP)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address
automatically".
5. Click "OK".

Step 2: Rename the SoftwareDistribution folder
====================================
1. Click Start, click Run, and type "cmd" (without the quotes) and press
Enter. Please run the following command in the opened window to stop the
Automatic Updates service.

Type in "net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was
successfully stopped before we try to rename the folder. However, if it
failed, please let me know before performing any further steps and include
any error messages you may have received when it failed.

2. Click Start, click Run, and type in "%windir%" (without the quotes) and
press Enter.
3. In the opened folder, look for the folder named "SoftwareDistribution".
4. Right-click on the folder, select Rename and type "SDold" (without the
quotes) to rename this folder.
5. Click Start, click Run, and type "cmd" (without the quotes) and press
Enter.

Type the command "net start WuAuServ" (without the quotes) in the opened
window to restart the Automatic Updates service.

Note: Please look at the cmd window and make sure it says that it was
successfully started. However, if it failed, please let me know before
performing any further steps and include any error messages you may have
received when it failed.

Suggestion 3: Reset Internet Explorer settings
==================================
1. Click Start, Run, type: "inetcpl.cpl" (without quotation marks) and press
Enter.
2. Switch to the Advanced tab.
3. Click "Reset Internet Explorer Settings".
4. Click Reset to confirm the operation.
5. Click "Close" when the resetting process has finished.
6. Uncheck the "Enable third-party browser extensions" option in the
Browsing box.
7. Click Apply, click OK.

After completing the above steps, please check the result again. If it still
does not work, let's proceed to suggestion 3.

Suggestion 4: Reset proxy (for LAN connection)
====================================
Remove invalid characters from the proxy exception list and then clear the
proxy cache.

1. Open Internet Explorer.
2. In the Tools menu, select Internet Options.
3. Click on the Connections tab.
4. Click on the LAN Settings.
5. Clear the entries in "Use automatic configuration script" and uncheck
"Automatically detect settings."
6. Click Advanced.
7. Please delete any entry in the Exceptions section,
8. Click OK, and return to the previous window. Uncheck "Use Proxy Server
for your LAN", and click OK to accept the changes.
9. Quit Internet Explorer.

Next, clear your proxy cache.

1. Click Start, click on Run.
2. Type cmd in the Open box to get a DOS prompt.
3. Type proxycfg -d at the command prompt, and press Enter.
4. Type net stop wuauserv at the command prompt, and press Enter.
5. Type net start wuauserv at the command prompt, and press Enter.

Note: If you use a router to access the Internet, please remove the router
and connect the computer to the Internet directly. This issue can be caused
by incorrect router configurations. If any proxy is necessary for the
Internet connection, please contact your ISP (Internet Service Provider)
before using the above command to remove the configuration.

Best Regards,

Calven