Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

Update Problem

microsoft.public.windowsupdate






Speedup My PC
Reply
  #1 (permalink)  
Old 01-12-2008
Ski
 

Posts: n/a
Update Problem
I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
went to the MS update site to check for updates yesterday it showed I need
the KB931784 update, but it also showed that this update had 0 bytes, which I
assume means there’s nothing inside the update. I have already downloaded
this update 3 times and my computer is asking me to download it again.

This problem started yesterday and it could have been caused by my cleaning
the registry with a program called “Window Registry Repair”. I tried to
restore the registry, which this registry repair program provides for, but
because I don’t have REGEDIT it won’t restore the registry. Also, I did a
system restore yesterday, but it didn’t fix the problem.

I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
follows. Hopefully it will help some determine what's wrong.

[KB931784.log]
8.772:
================================================== ==============================
8.792: 2008/01/10 07:12:35.088 (local)
8.802:
C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
8.802: Hotfix started with following command line: /si
/ParentInfo:5e6821ea9501d3478dc14016433f0439
30.834: ---- Old Information In The Registry ------
30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
30.844: Destination:
30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
30.884: Destination:
30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
30.894: Destination:
30.894: ---- New Information In The Registry ------
30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
30.894: Destination:
30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
30.894: Destination:
30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
30.904: Destination:
30.954: SetProductTypes: InfProductBuildType=BuildType.IC
30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
31.265: ref tag c:\windows\system32\sp4.cab does not exist
31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
31.265: ref tag c:\windows\system32\sp3.cab does not exist
31.285: ref tag c:\windows\system32\sp2.cab does not exist
31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
31.285: ref tag c:\windows\system32\sp1.cab does not exist
31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
31.295: ref tag c:\windows\system32\wms4.cab does not exist
31.295: ref tag c:\windows\system32\wms41.cab does not exist
31.305: ref tag c:\windows\system32\ims.cab does not exist
31.305: ref tag c:\windows\system32\ims1.cab does not exist
31.305: ref tag c:\windows\system32\ins.cab does not exist
31.305: ref tag c:\windows\system32\ins1.cab does not exist
31.315: Starting AnalyzeComponents
31.325: AnalyzePhaseZero used 0 ticks
31.325: No c:\windows\INF\updtblk.inf file.
31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
31.345: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
Failed with error: -536870387
32.126: OEM file scan used 791 ticks
37.203: AnalyzePhaseOne: used 5878 ticks
37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
37.203: AnalyzeComponents: Hotpatching is disabled.
37.203: FindFirstFile c:\windows\$hf_mig$\*.*
44.864: KB931784 Setup encountered an error: The update.ver file is not
correct.
45.105: KB931784 Setup encountered an error: The update.ver file is not
correct.
46.206: KB931784 Setup encountered an error: The update.ver file is not
correct.
46.657: AnalyzeForBranching used 251 ticks.
46.667: AnalyzePhaseTwo used 10 ticks
46.667: AnalyzePhaseThree used 0 ticks
46.667: AnalyzePhaseFive used 0 ticks
47.498: AnalyzePhaseSix used 831 ticks
47.508: AnalyzeComponents used 16193 ticks
47.508: Downloading 0 files
47.508: bPatchMode = TRUE
47.508: Inventory complete: ReturnStatus=0, 16374 ticks
47.538: Num Ticks for invent : 16404
47.608: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
47.608: dumpDownloadTask returned 0xf201 (ready to install)
48.499: KB931784 installation did not complete.
48.499: Update.exe extended error code = 0xf201
6.900:
================================================== ==============================
6.910: 2008/01/10 07:14:17.015 (local)
6.920:
C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
6.990: Hotfix started with following command line: -q -z -er
/ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
11.687: ---- Old Information In The Registry ------
11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
11.697: Destination:
11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
11.717: Destination:
11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
11.737: Destination:
11.737: ---- New Information In The Registry ------
11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
11.747: Destination:
11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
11.757: Destination:
11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
11.757: Destination:
11.797: SetProductTypes: InfProductBuildType=BuildType.IC
11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
12.418: ref tag c:\windows\system32\sp4.cab does not exist
12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
12.428: ref tag c:\windows\system32\sp3.cab does not exist
12.428: ref tag c:\windows\system32\sp2.cab does not exist
12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
12.428: ref tag c:\windows\system32\sp1.cab does not exist
12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
12.438: ref tag c:\windows\system32\wms4.cab does not exist
12.448: ref tag c:\windows\system32\wms41.cab does not exist
12.448: ref tag c:\windows\system32\ims.cab does not exist
12.448: ref tag c:\windows\system32\ims1.cab does not exist
12.448: ref tag c:\windows\system32\ins.cab does not exist
12.448: ref tag c:\windows\system32\ins1.cab does not exist
12.468: Starting AnalyzeComponents
12.478: AnalyzePhaseZero used 0 ticks
12.478: No c:\windows\INF\updtblk.inf file.
12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
12.478: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
14.771: OEM file scan used 2293 ticks
15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
17.135: AnalyzePhaseOne: used 4657 ticks
17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
17.135: AnalyzeComponents: Hotpatching is disabled.
17.135: FindFirstFile c:\windows\$hf_mig$\*.*
20.740: KB931784 Setup encountered an error: The update.ver file is not
correct.
20.860: KB931784 Setup encountered an error: The update.ver file is not
correct.
21.391: KB931784 Setup encountered an error: The update.ver file is not
correct.
21.461: AnalyzeForBranching used 0 ticks.
21.481: AnalyzePhaseTwo used 20 ticks
21.481: AnalyzePhaseThree used 0 ticks
21.481: AnalyzePhaseFive used 0 ticks
22.322: AnalyzePhaseSix used 841 ticks
22.322: AnalyzeComponents used 9854 ticks
22.322: Downloading 0 files
22.322: bPatchMode = TRUE
22.322: Inventory complete: ReturnStatus=0, 10235 ticks
22.322: Num Ticks for invent : 10245
22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX15.tmp
22.723: Copied file: c:\windows\inf\branches.inf
77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
bytes
77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
77.692: CabinetBuild complete
77.692: Num Ticks for Cabinet build : 55370
77.692: DynamicStrings section not defined or empty.
77.712: FileInUse:: Detection disabled.
78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
79.014: System Restore Point set.
79.284: PFE2: Not avoiding Per File Exceptions.
80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update_SP2QFE.inf
-> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE. inf.
80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
81.868: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\
81.868: Num Ticks for Copying files : 4176
82.158: Num Ticks for Reg update and deleting 0 size files : 290
82.388: ---- Old Information In The Registry ------
82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
82.398: Destination:
82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
82.398: Destination:
82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
82.408: Destination:
82.408: ---- New Information In The Registry ------
82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
82.408: Destination:
82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
82.408: Destination:
82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
82.429: Destination:
82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
4.817:
================================================== ==============================
4.827: 2008/01/10 07:17:19.067 (local)
4.827:
C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
4.837: Hotfix started with following command line: /si
/ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
7.801: ---- Old Information In The Registry ------
7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
7.801: Destination:
7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.821: Destination:
7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
7.831: Destination:
7.831: ---- New Information In The Registry ------
7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
7.831: Destination:
7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.841: Destination:
7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
7.851: Destination:
7.891: SetProductTypes: InfProductBuildType=BuildType.IC
7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
8.312: ref tag c:\windows\system32\sp4.cab does not exist
8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
8.312: ref tag c:\windows\system32\sp3.cab does not exist
8.322: ref tag c:\windows\system32\sp2.cab does not exist
8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
8.322: ref tag c:\windows\system32\sp1.cab does not exist
8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
8.332: ref tag c:\windows\system32\wms4.cab does not exist
8.332: ref tag c:\windows\system32\wms41.cab does not exist
8.332: ref tag c:\windows\system32\ims.cab does not exist
8.332: ref tag c:\windows\system32\ims1.cab does not exist
8.332: ref tag c:\windows\system32\ins.cab does not exist
8.342: ref tag c:\windows\system32\ins1.cab does not exist
8.342: Starting AnalyzeComponents
8.352: AnalyzePhaseZero used 0 ticks
8.352: No c:\windows\INF\updtblk.inf file.
8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
8.382: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
Failed with error: -536870387
9.063: OEM file scan used 711 ticks
11.306: AnalyzePhaseOne: used 2954 ticks
11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
11.316: AnalyzeComponents: Hotpatching is disabled.
11.316: FindFirstFile c:\windows\$hf_mig$\*.*
13.579: KB931784 Setup encountered an error: The update.ver file is not
correct.
13.649: KB931784 Setup encountered an error: The update.ver file is not
correct.
13.930: KB931784 Setup encountered an error: The update.ver file is not
correct.
14.611: AnalyzeForBranching used 651 ticks.
14.621: AnalyzePhaseTwo used 10 ticks
14.621: AnalyzePhaseThree used 0 ticks
14.621: AnalyzePhaseFive used 0 ticks
15.272: AnalyzePhaseSix used 651 ticks
15.272: AnalyzeComponents used 6930 ticks
15.272: Downloading 0 files
15.272: bPatchMode = TRUE
15.272: Inventory complete: ReturnStatus=0, 7171 ticks
15.282: Num Ticks for invent : 7181
15.322: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
15.322: dumpDownloadTask returned 0xf201 (ready to install)
15.933: KB931784 installation did not complete.
15.933: Update.exe extended error code = 0xf201
4.507:
================================================== ==============================
4.517: 2008/01/10 07:18:11.172 (local)
4.517:
C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
4.517: Failed To Enable SE_SHUTDOWN_PRIVILEGE
4.517: Hotfix started with following command line: -q -z -er
/ParentInfo:f6d954b787f1d34da7f90568cfdd0426
7.301: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
7.301: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
7.301: ---- Old Information In The Registry ------
7.321: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
7.321: Destination:
7.351: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.351: Destination:
7.361: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
7.361: Destination:
7.361: ---- New Information In The Registry ------
7.361: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
7.361: Destination:
7.361: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
7.361: Destination:
7.371: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
7.371: Destination:
7.401: SetProductTypes: InfProductBuildType=BuildType.IC
7.421: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.661: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
7.681: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
7.761: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
7.761: ref tag c:\windows\system32\sp4.cab does not exist
7.761: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
7.761: ref tag c:\windows\system32\sp3.cab does not exist
7.761: ref tag c:\windows\system32\sp2.cab does not exist
7.761: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
7.761: ref tag c:\windows\system32\sp1.cab does not exist
7.771: ref tag c:\windows\system32\fp40ext.cab does not exist
7.771: ref tag c:\windows\system32\fp40ext1.cab does not exist
7.781: ref tag c:\windows\system32\wms4.cab does not exist
7.781: ref tag c:\windows\system32\wms41.cab does not exist
7.781: ref tag c:\windows\system32\ims.cab does not exist
7.781: ref tag c:\windows\system32\ims1.cab does not exist
7.781: ref tag c:\windows\system32\ins.cab does not exist
7.781: ref tag c:\windows\system32\ins1.cab does not exist
7.801: Starting AnalyzeComponents
7.801: AnalyzePhaseZero used 0 ticks
7.811: No c:\windows\INF\updtblk.inf file.
7.811: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.811: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
7.811: Enumerating Devices of computer, GUID
{4d36e966-e325-11ce-bfc1-08002be10318}
8.292: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
ROOT\ACPI_HAL\0000
9.704: OEM file scan used 1893 ticks
10.986: c:\windows\system32\ntoskrnl.exe is in the list of oem
drivers...skipping copy!
12.298: c:\windows\system32\ntkrnlpa.exe is in the list of oem
drivers...skipping copy!
12.979: AnalyzePhaseOne: used 5178 ticks
12.979: AnalyzeComponents: Hotpatch analysis disabled; skipping.
12.979: AnalyzeComponents: Hotpatching is disabled.
12.979: FindFirstFile c:\windows\$hf_mig$\*.*
16.113: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.183: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.844: KB931784 Setup encountered an error: The update.ver file is not
correct.
16.975: AnalyzeForBranching used 10 ticks.
16.995: AnalyzePhaseTwo used 20 ticks
16.995: AnalyzePhaseThree used 0 ticks
16.995: AnalyzePhaseFive used 0 ticks
17.245: AnalyzePhaseSix used 250 ticks
17.245: AnalyzeComponents used 9444 ticks
17.245: Downloading 0 files
17.245: bPatchMode = TRUE
17.245: Inventory complete: ReturnStatus=0, 9584 ticks
17.265: Num Ticks for invent : 9604
17.495: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX17.tmp
17.645: Copied file: c:\windows\inf\branches.inf
67.137: Allocation size of drive C: is 4096 bytes, free space = 25090318336
bytes
67.798: Drive C: free 23927MB req: 5MB w/uninstall 0MB
67.798: CabinetBuild complete
67.798: Num Ticks for Cabinet build : 50533
67.798: DynamicStrings section not defined or empty.
67.808: FileInUse:: Detection disabled.
68.809: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
69.039: System Restore Point set.
69.290: PFE2: Not avoiding Per File Exceptions.
70.071: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update_SP2QFE.inf
-> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE. inf.
70.171: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
70.241: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
70.381: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
70.491: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
70.642: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
70.842: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
70.982: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
71.052: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
71.112: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
71.283: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
71.563: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\
71.563: Num Ticks for Copying files : 3765
71.853: Num Ticks for Reg update and deleting 0 size files : 290
72.104: ---- Old Information In The Registry ------
72.104: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
72.104: Destination:
72.114: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
72.114: Destination:
72.114: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
72.114: Destination:
72.114: ---- New Information In The Registry ------
72.124: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
72.124: Destination:
72.124: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
72.124: Destination:
72.134: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
72.134: Destination:
72.134: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
72.304: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0


Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 01-12-2008
Eric
 

Posts: n/a
RE: Update Problem
see what the update is for, you may just need to hide it and not worry any
more about it. the file looks like it ran its course

"Ski" wrote:

> I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
> went to the MS update site to check for updates yesterday it showed I need
> the KB931784 update, but it also showed that this update had 0 bytes, which I
> assume means there’s nothing inside the update. I have already downloaded
> this update 3 times and my computer is asking me to download it again.
>
> This problem started yesterday and it could have been caused by my cleaning
> the registry with a program called “Window Registry Repair”. I tried to
> restore the registry, which this registry repair program provides for, but
> because I don’t have REGEDIT it won’t restore the registry. Also, I did a
> system restore yesterday, but it didn’t fix the problem.
>
> I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
> follows. Hopefully it will help some determine what's wrong.
>
> [KB931784.log]
> 8.772:
> ================================================== ==============================
> 8.792: 2008/01/10 07:12:35.088 (local)
> 8.802:
> C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> 8.802: Hotfix started with following command line: /si
> /ParentInfo:5e6821ea9501d3478dc14016433f0439
> 30.834: ---- Old Information In The Registry ------
> 30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 30.844: Destination:
> 30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 30.884: Destination:
> 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 30.894: Destination:
> 30.894: ---- New Information In The Registry ------
> 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 30.894: Destination:
> 30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 30.894: Destination:
> 30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 30.904: Destination:
> 30.954: SetProductTypes: InfProductBuildType=BuildType.IC
> 30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> 31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> 31.265: ref tag c:\windows\system32\sp4.cab does not exist
> 31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> 31.265: ref tag c:\windows\system32\sp3.cab does not exist
> 31.285: ref tag c:\windows\system32\sp2.cab does not exist
> 31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> 31.285: ref tag c:\windows\system32\sp1.cab does not exist
> 31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
> 31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 31.295: ref tag c:\windows\system32\wms4.cab does not exist
> 31.295: ref tag c:\windows\system32\wms41.cab does not exist
> 31.305: ref tag c:\windows\system32\ims.cab does not exist
> 31.305: ref tag c:\windows\system32\ims1.cab does not exist
> 31.305: ref tag c:\windows\system32\ins.cab does not exist
> 31.305: ref tag c:\windows\system32\ins1.cab does not exist
> 31.315: Starting AnalyzeComponents
> 31.325: AnalyzePhaseZero used 0 ticks
> 31.325: No c:\windows\INF\updtblk.inf file.
> 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 31.345: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
> 31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
> 32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> Failed with error: -536870387
> 32.126: OEM file scan used 791 ticks
> 37.203: AnalyzePhaseOne: used 5878 ticks
> 37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 37.203: AnalyzeComponents: Hotpatching is disabled.
> 37.203: FindFirstFile c:\windows\$hf_mig$\*.*
> 44.864: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 45.105: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 46.206: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 46.657: AnalyzeForBranching used 251 ticks.
> 46.667: AnalyzePhaseTwo used 10 ticks
> 46.667: AnalyzePhaseThree used 0 ticks
> 46.667: AnalyzePhaseFive used 0 ticks
> 47.498: AnalyzePhaseSix used 831 ticks
> 47.508: AnalyzeComponents used 16193 ticks
> 47.508: Downloading 0 files
> 47.508: bPatchMode = TRUE
> 47.508: Inventory complete: ReturnStatus=0, 16374 ticks
> 47.538: Num Ticks for invent : 16404
> 47.608: [dumpDownloadTask] We have all necessary files for the package to
> install. Return STATUS_READY_TO_INSTALL
> 47.608: dumpDownloadTask returned 0xf201 (ready to install)
> 48.499: KB931784 installation did not complete.
> 48.499: Update.exe extended error code = 0xf201
> 6.900:
> ================================================== ==============================
> 6.910: 2008/01/10 07:14:17.015 (local)
> 6.920:
> C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
> 6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 6.990: Hotfix started with following command line: -q -z -er
> /ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
> 11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
> error 0x2
> 11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
> error 0x2
> 11.687: ---- Old Information In The Registry ------
> 11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 11.697: Destination:
> 11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 11.717: Destination:
> 11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 11.737: Destination:
> 11.737: ---- New Information In The Registry ------
> 11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 11.747: Destination:
> 11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 11.757: Destination:
> 11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 11.757: Destination:
> 11.797: SetProductTypes: InfProductBuildType=BuildType.IC
> 11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> 12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> 12.418: ref tag c:\windows\system32\sp4.cab does not exist
> 12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> 12.428: ref tag c:\windows\system32\sp3.cab does not exist
> 12.428: ref tag c:\windows\system32\sp2.cab does not exist
> 12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> 12.428: ref tag c:\windows\system32\sp1.cab does not exist
> 12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
> 12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 12.438: ref tag c:\windows\system32\wms4.cab does not exist
> 12.448: ref tag c:\windows\system32\wms41.cab does not exist
> 12.448: ref tag c:\windows\system32\ims.cab does not exist
> 12.448: ref tag c:\windows\system32\ims1.cab does not exist
> 12.448: ref tag c:\windows\system32\ins.cab does not exist
> 12.448: ref tag c:\windows\system32\ins1.cab does not exist
> 12.468: Starting AnalyzeComponents
> 12.478: AnalyzePhaseZero used 0 ticks
> 12.478: No c:\windows\INF\updtblk.inf file.
> 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 12.478: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
> 13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
> 14.771: OEM file scan used 2293 ticks
> 15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
> drivers...skipping copy!
> 16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
> drivers...skipping copy!
> 17.135: AnalyzePhaseOne: used 4657 ticks
> 17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 17.135: AnalyzeComponents: Hotpatching is disabled.
> 17.135: FindFirstFile c:\windows\$hf_mig$\*.*
> 20.740: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 20.860: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 21.391: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 21.461: AnalyzeForBranching used 0 ticks.
> 21.481: AnalyzePhaseTwo used 20 ticks
> 21.481: AnalyzePhaseThree used 0 ticks
> 21.481: AnalyzePhaseFive used 0 ticks
> 22.322: AnalyzePhaseSix used 841 ticks
> 22.322: AnalyzeComponents used 9854 ticks
> 22.322: Downloading 0 files
> 22.322: bPatchMode = TRUE
> 22.322: Inventory complete: ReturnStatus=0, 10235 ticks
> 22.322: Num Ticks for invent : 10245
> 22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
> file c:\windows\inf\HFX15.tmp
> 22.723: Copied file: c:\windows\inf\branches.inf
> 77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
> bytes
> 77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
> 77.692: CabinetBuild complete
> 77.692: Num Ticks for Cabinet build : 55370
> 77.692: DynamicStrings section not defined or empty.
> 77.712: FileInUse:: Detection disabled.
> 78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 79.014: System Restore Point set.
> 79.284: PFE2: Not avoiding Per File Exceptions.
> 80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update_SP2QFE.inf
> -> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE. inf.
> 80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
> 80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
> 80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
> 80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
> 81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
> 81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
> 81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
> 81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
> 81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
> 81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
> 81.868: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\
> 81.868: Num Ticks for Copying files : 4176
> 82.158: Num Ticks for Reg update and deleting 0 size files : 290
> 82.388: ---- Old Information In The Registry ------
> 82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 82.398: Destination:
> 82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 82.398: Destination:
> 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 82.408: Destination:
> 82.408: ---- New Information In The Registry ------
> 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 82.408: Destination:
> 82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 82.408: Destination:
> 82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 82.429: Destination:
> 82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> 4.817:
> ================================================== ==============================
> 4.827: 2008/01/10 07:17:19.067 (local)
> 4.827:
> C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> 4.837: Hotfix started with following command line: /si
> /ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
> 7.801: ---- Old Information In The Registry ------
> 7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 7.801: Destination:
> 7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 7.821: Destination:
> 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 7.831: Destination:
> 7.831: ---- New Information In The Registry ------
> 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 7.831: Destination:
> 7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 7.841: Destination:
> 7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 7.851: Destination:
> 7.891: SetProductTypes: InfProductBuildType=BuildType.IC
> 7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> 8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> 8.312: ref tag c:\windows\system32\sp4.cab does not exist
> 8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> 8.312: ref tag c:\windows\system32\sp3.cab does not exist
> 8.322: ref tag c:\windows\system32\sp2.cab does not exist
> 8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> 8.322: ref tag c:\windows\system32\sp1.cab does not exist
> 8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
> 8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 8.332: ref tag c:\windows\system32\wms4.cab does not exist
> 8.332: ref tag c:\windows\system32\wms41.cab does not exist
> 8.332: ref tag c:\windows\system32\ims.cab does not exist
> 8.332: ref tag c:\windows\system32\ims1.cab does not exist
> 8.332: ref tag c:\windows\system32\ins.cab does not exist
> 8.342: ref tag c:\windows\system32\ins1.cab does not exist
> 8.342: Starting AnalyzeComponents
> 8.352: AnalyzePhaseZero used 0 ticks
> 8.352: No c:\windows\INF\updtblk.inf file.
> 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 8.382: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
> 8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
> 9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> Failed with error: -536870387
> 9.063: OEM file scan used 711 ticks
> 11.306: AnalyzePhaseOne: used 2954 ticks
> 11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 11.316: AnalyzeComponents: Hotpatching is disabled.
> 11.316: FindFirstFile c:\windows\$hf_mig$\*.*
> 13.579: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 13.649: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 13.930: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 14.611: AnalyzeForBranching used 651 ticks.
> 14.621: AnalyzePhaseTwo used 10 ticks
> 14.621: AnalyzePhaseThree used 0 ticks
> 14.621: AnalyzePhaseFive used 0 ticks
> 15.272: AnalyzePhaseSix used 651 ticks
> 15.272: AnalyzeComponents used 6930 ticks
> 15.272: Downloading 0 files
> 15.272: bPatchMode = TRUE
> 15.272: Inventory complete: ReturnStatus=0, 7171 ticks
> 15.282: Num Ticks for invent : 7181
> 15.322: [dumpDownloadTask] We have all necessary files for the package to
> install. Return STATUS_READY_TO_INSTALL
> 15.322: dumpDownloadTask returned 0xf201 (ready to install)
> 15.933: KB931784 installation did not complete.
> 15.933: Update.exe extended error code = 0xf201
> 4.507:
> ================================================== ==============================
> 4.517: 2008/01/10 07:18:11.172 (local)
> 4.517:
> C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
> 4.517: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 4.517: Hotfix started with following command line: -q -z -er
> /ParentInfo:f6d954b787f1d34da7f90568cfdd0426

Reply With Quote
  #3 (permalink)  
Old 01-12-2008
Ski
 

Posts: n/a
RE: Update Problem
Thanks for your help. How do I hide it?

"Eric" wrote:

> see what the update is for, you may just need to hide it and not worry any
> more about it. the file looks like it ran its course
>
> "Ski" wrote:
>
> > I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
> > went to the MS update site to check for updates yesterday it showed I need
> > the KB931784 update, but it also showed that this update had 0 bytes, which I
> > assume means there’s nothing inside the update. I have already downloaded
> > this update 3 times and my computer is asking me to download it again.
> >
> > This problem started yesterday and it could have been caused by my cleaning
> > the registry with a program called “Window Registry Repair”. I tried to
> > restore the registry, which this registry repair program provides for, but
> > because I don’t have REGEDIT it won’t restore the registry. Also, I did a
> > system restore yesterday, but it didn’t fix the problem.
> >
> > I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
> > follows. Hopefully it will help some determine what's wrong.
> >
> > [KB931784.log]
> > 8.772:
> > ================================================== ==============================
> > 8.792: 2008/01/10 07:12:35.088 (local)
> > 8.802:
> > C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> > 8.802: Hotfix started with following command line: /si
> > /ParentInfo:5e6821ea9501d3478dc14016433f0439
> > 30.834: ---- Old Information In The Registry ------
> > 30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 30.844: Destination:
> > 30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 30.884: Destination:
> > 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 30.894: Destination:
> > 30.894: ---- New Information In The Registry ------
> > 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 30.894: Destination:
> > 30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 30.894: Destination:
> > 30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 30.904: Destination:
> > 30.954: SetProductTypes: InfProductBuildType=BuildType.IC
> > 30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> > 31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> > 31.265: ref tag c:\windows\system32\sp4.cab does not exist
> > 31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> > 31.265: ref tag c:\windows\system32\sp3.cab does not exist
> > 31.285: ref tag c:\windows\system32\sp2.cab does not exist
> > 31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> > 31.285: ref tag c:\windows\system32\sp1.cab does not exist
> > 31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 31.295: ref tag c:\windows\system32\wms4.cab does not exist
> > 31.295: ref tag c:\windows\system32\wms41.cab does not exist
> > 31.305: ref tag c:\windows\system32\ims.cab does not exist
> > 31.305: ref tag c:\windows\system32\ims1.cab does not exist
> > 31.305: ref tag c:\windows\system32\ins.cab does not exist
> > 31.305: ref tag c:\windows\system32\ins1.cab does not exist
> > 31.315: Starting AnalyzeComponents
> > 31.325: AnalyzePhaseZero used 0 ticks
> > 31.325: No c:\windows\INF\updtblk.inf file.
> > 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 31.345: Enumerating Devices of computer, GUID
> > {4d36e966-e325-11ce-bfc1-08002be10318}
> > 31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> > ROOT\ACPI_HAL\0000
> > 32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> > Failed with error: -536870387
> > 32.126: OEM file scan used 791 ticks
> > 37.203: AnalyzePhaseOne: used 5878 ticks
> > 37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 37.203: AnalyzeComponents: Hotpatching is disabled.
> > 37.203: FindFirstFile c:\windows\$hf_mig$\*.*
> > 44.864: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 45.105: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 46.206: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 46.657: AnalyzeForBranching used 251 ticks.
> > 46.667: AnalyzePhaseTwo used 10 ticks
> > 46.667: AnalyzePhaseThree used 0 ticks
> > 46.667: AnalyzePhaseFive used 0 ticks
> > 47.498: AnalyzePhaseSix used 831 ticks
> > 47.508: AnalyzeComponents used 16193 ticks
> > 47.508: Downloading 0 files
> > 47.508: bPatchMode = TRUE
> > 47.508: Inventory complete: ReturnStatus=0, 16374 ticks
> > 47.538: Num Ticks for invent : 16404
> > 47.608: [dumpDownloadTask] We have all necessary files for the package to
> > install. Return STATUS_READY_TO_INSTALL
> > 47.608: dumpDownloadTask returned 0xf201 (ready to install)
> > 48.499: KB931784 installation did not complete.
> > 48.499: Update.exe extended error code = 0xf201
> > 6.900:
> > ================================================== ==============================
> > 6.910: 2008/01/10 07:14:17.015 (local)
> > 6.920:
> > C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
> > 6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 6.990: Hotfix started with following command line: -q -z -er
> > /ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
> > 11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
> > error 0x2
> > 11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
> > error 0x2
> > 11.687: ---- Old Information In The Registry ------
> > 11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 11.697: Destination:
> > 11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 11.717: Destination:
> > 11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 11.737: Destination:
> > 11.737: ---- New Information In The Registry ------
> > 11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 11.747: Destination:
> > 11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 11.757: Destination:
> > 11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 11.757: Destination:
> > 11.797: SetProductTypes: InfProductBuildType=BuildType.IC
> > 11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> > 12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> > 12.418: ref tag c:\windows\system32\sp4.cab does not exist
> > 12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> > 12.428: ref tag c:\windows\system32\sp3.cab does not exist
> > 12.428: ref tag c:\windows\system32\sp2.cab does not exist
> > 12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> > 12.428: ref tag c:\windows\system32\sp1.cab does not exist
> > 12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 12.438: ref tag c:\windows\system32\wms4.cab does not exist
> > 12.448: ref tag c:\windows\system32\wms41.cab does not exist
> > 12.448: ref tag c:\windows\system32\ims.cab does not exist
> > 12.448: ref tag c:\windows\system32\ims1.cab does not exist
> > 12.448: ref tag c:\windows\system32\ins.cab does not exist
> > 12.448: ref tag c:\windows\system32\ins1.cab does not exist
> > 12.468: Starting AnalyzeComponents
> > 12.478: AnalyzePhaseZero used 0 ticks
> > 12.478: No c:\windows\INF\updtblk.inf file.
> > 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 12.478: Enumerating Devices of computer, GUID
> > {4d36e966-e325-11ce-bfc1-08002be10318}
> > 13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> > ROOT\ACPI_HAL\0000
> > 14.771: OEM file scan used 2293 ticks
> > 15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
> > drivers...skipping copy!
> > 16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
> > drivers...skipping copy!
> > 17.135: AnalyzePhaseOne: used 4657 ticks
> > 17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 17.135: AnalyzeComponents: Hotpatching is disabled.
> > 17.135: FindFirstFile c:\windows\$hf_mig$\*.*
> > 20.740: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 20.860: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 21.391: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 21.461: AnalyzeForBranching used 0 ticks.
> > 21.481: AnalyzePhaseTwo used 20 ticks
> > 21.481: AnalyzePhaseThree used 0 ticks
> > 21.481: AnalyzePhaseFive used 0 ticks
> > 22.322: AnalyzePhaseSix used 841 ticks
> > 22.322: AnalyzeComponents used 9854 ticks
> > 22.322: Downloading 0 files
> > 22.322: bPatchMode = TRUE
> > 22.322: Inventory complete: ReturnStatus=0, 10235 ticks
> > 22.322: Num Ticks for invent : 10245
> > 22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
> > file c:\windows\inf\HFX15.tmp
> > 22.723: Copied file: c:\windows\inf\branches.inf
> > 77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
> > bytes
> > 77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
> > 77.692: CabinetBuild complete
> > 77.692: Num Ticks for Cabinet build : 55370
> > 77.692: DynamicStrings section not defined or empty.
> > 77.712: FileInUse:: Detection disabled.
> > 78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 79.014: System Restore Point set.
> > 79.284: PFE2: Not avoiding Per File Exceptions.
> > 80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update_SP2QFE.inf
> > -> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE. inf.
> > 80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
> > 80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
> > 80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
> > 80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
> > 81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
> > 81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
> > 81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
> > 81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
> > 81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
> > 81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
> > 81.868: DoInstallation: Installing assemblies with source root path:
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\
> > 81.868: Num Ticks for Copying files : 4176
> > 82.158: Num Ticks for Reg update and deleting 0 size files : 290
> > 82.388: ---- Old Information In The Registry ------
> > 82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 82.398: Destination:
> > 82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 82.398: Destination:
> > 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 82.408: Destination:
> > 82.408: ---- New Information In The Registry ------
> > 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 82.408: Destination:
> > 82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 82.408: Destination:
> > 82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 82.429: Destination:
> > 82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> > empty; nothing to do.
> > 82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> > 4.817:
> > ================================================== ==============================
> > 4.827: 2008/01/10 07:17:19.067 (local)
> > 4.827:
> > C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> > 4.837: Hotfix started with following command line: /si
> > /ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
> > 7.801: ---- Old Information In The Registry ------
> > 7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 7.801: Destination:
> > 7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 7.821: Destination:
> > 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 7.831: Destination:
> > 7.831: ---- New Information In The Registry ------
> > 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 7.831: Destination:
> > 7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 7.841: Destination:
> > 7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 7.851: Destination:
> > 7.891: SetProductTypes: InfProductBuildType=BuildType.IC
> > 7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> > 8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> > 8.312: ref tag c:\windows\system32\sp4.cab does not exist
> > 8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> > 8.312: ref tag c:\windows\system32\sp3.cab does not exist
> > 8.322: ref tag c:\windows\system32\sp2.cab does not exist
> > 8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> > 8.322: ref tag c:\windows\system32\sp1.cab does not exist
> > 8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 8.332: ref tag c:\windows\system32\wms4.cab does not exist
> > 8.332: ref tag c:\windows\system32\wms41.cab does not exist
> > 8.332: ref tag c:\windows\system32\ims.cab does not exist
> > 8.332: ref tag c:\windows\system32\ims1.cab does not exist
> > 8.332: ref tag c:\windows\system32\ins.cab does not exist
> > 8.342: ref tag c:\windows\system32\ins1.cab does not exist
> > 8.342: Starting AnalyzeComponents
> > 8.352: AnalyzePhaseZero used 0 ticks
> > 8.352: No c:\windows\INF\updtblk.inf file.
> > 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 8.382: Enumerating Devices of computer, GUID
> > {4d36e966-e325-11ce-bfc1-08002be10318}
> > 8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> > ROOT\ACPI_HAL\0000
> > 9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> > Failed with error: -536870387
> > 9.063: OEM file scan used 711 ticks
> > 11.306: AnalyzePhaseOne: used 2954 ticks
> > 11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 11.316: AnalyzeComponents: Hotpatching is disabled.
> > 11.316: FindFirstFile c:\windows\$hf_mig$\*.*
> > 13.579: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 13.649: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 13.930: KB931784 Setup encountered an error: The update.ver file is not
> > correct.

Reply With Quote
  #4 (permalink)  
Old 01-12-2008
Ski
 

Posts: n/a
RE: Update Problem
Besides my original post below, today I looked at my update history and found
that in February of 07 this same update was installed after multiple
attempts. In all, I think there were four attempts before it installed back
then.

"Ski" wrote:

> I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
> went to the MS update site to check for updates yesterday it showed I need
> the KB931784 update, but it also showed that this update had 0 bytes, which I
> assume means there’s nothing inside the update. I have already downloaded
> this update 3 times and my computer is asking me to download it again.
>
> This problem started yesterday and it could have been caused by my cleaning
> the registry with a program called “Window Registry Repair”. I tried to
> restore the registry, which this registry repair program provides for, but
> because I don’t have REGEDIT it won’t restore the registry. Also, I did a
> system restore yesterday, but it didn’t fix the problem.
>
> I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
> follows. Hopefully it will help some determine what's wrong.
>
> [KB931784.log]
> 8.772:
> ================================================== ==============================
> 8.792: 2008/01/10 07:12:35.088 (local)
> 8.802:
> C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> 8.802: Hotfix started with following command line: /si
> /ParentInfo:5e6821ea9501d3478dc14016433f0439
> 30.834: ---- Old Information In The Registry ------
> 30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 30.844: Destination:
> 30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 30.884: Destination:
> 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 30.894: Destination:
> 30.894: ---- New Information In The Registry ------
> 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 30.894: Destination:
> 30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 30.894: Destination:
> 30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 30.904: Destination:
> 30.954: SetProductTypes: InfProductBuildType=BuildType.IC
> 30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> 31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> 31.265: ref tag c:\windows\system32\sp4.cab does not exist
> 31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> 31.265: ref tag c:\windows\system32\sp3.cab does not exist
> 31.285: ref tag c:\windows\system32\sp2.cab does not exist
> 31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> 31.285: ref tag c:\windows\system32\sp1.cab does not exist
> 31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
> 31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 31.295: ref tag c:\windows\system32\wms4.cab does not exist
> 31.295: ref tag c:\windows\system32\wms41.cab does not exist
> 31.305: ref tag c:\windows\system32\ims.cab does not exist
> 31.305: ref tag c:\windows\system32\ims1.cab does not exist
> 31.305: ref tag c:\windows\system32\ins.cab does not exist
> 31.305: ref tag c:\windows\system32\ins1.cab does not exist
> 31.315: Starting AnalyzeComponents
> 31.325: AnalyzePhaseZero used 0 ticks
> 31.325: No c:\windows\INF\updtblk.inf file.
> 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 31.345: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
> 31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
> 32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> Failed with error: -536870387
> 32.126: OEM file scan used 791 ticks
> 37.203: AnalyzePhaseOne: used 5878 ticks
> 37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 37.203: AnalyzeComponents: Hotpatching is disabled.
> 37.203: FindFirstFile c:\windows\$hf_mig$\*.*
> 44.864: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 45.105: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 46.206: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 46.657: AnalyzeForBranching used 251 ticks.
> 46.667: AnalyzePhaseTwo used 10 ticks
> 46.667: AnalyzePhaseThree used 0 ticks
> 46.667: AnalyzePhaseFive used 0 ticks
> 47.498: AnalyzePhaseSix used 831 ticks
> 47.508: AnalyzeComponents used 16193 ticks
> 47.508: Downloading 0 files
> 47.508: bPatchMode = TRUE
> 47.508: Inventory complete: ReturnStatus=0, 16374 ticks
> 47.538: Num Ticks for invent : 16404
> 47.608: [dumpDownloadTask] We have all necessary files for the package to
> install. Return STATUS_READY_TO_INSTALL
> 47.608: dumpDownloadTask returned 0xf201 (ready to install)
> 48.499: KB931784 installation did not complete.
> 48.499: Update.exe extended error code = 0xf201
> 6.900:
> ================================================== ==============================
> 6.910: 2008/01/10 07:14:17.015 (local)
> 6.920:
> C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
> 6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 6.990: Hotfix started with following command line: -q -z -er
> /ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
> 11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
> error 0x2
> 11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
> error 0x2
> 11.687: ---- Old Information In The Registry ------
> 11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 11.697: Destination:
> 11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 11.717: Destination:
> 11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 11.737: Destination:
> 11.737: ---- New Information In The Registry ------
> 11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 11.747: Destination:
> 11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 11.757: Destination:
> 11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 11.757: Destination:
> 11.797: SetProductTypes: InfProductBuildType=BuildType.IC
> 11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> 12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> 12.418: ref tag c:\windows\system32\sp4.cab does not exist
> 12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> 12.428: ref tag c:\windows\system32\sp3.cab does not exist
> 12.428: ref tag c:\windows\system32\sp2.cab does not exist
> 12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> 12.428: ref tag c:\windows\system32\sp1.cab does not exist
> 12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
> 12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 12.438: ref tag c:\windows\system32\wms4.cab does not exist
> 12.448: ref tag c:\windows\system32\wms41.cab does not exist
> 12.448: ref tag c:\windows\system32\ims.cab does not exist
> 12.448: ref tag c:\windows\system32\ims1.cab does not exist
> 12.448: ref tag c:\windows\system32\ins.cab does not exist
> 12.448: ref tag c:\windows\system32\ins1.cab does not exist
> 12.468: Starting AnalyzeComponents
> 12.478: AnalyzePhaseZero used 0 ticks
> 12.478: No c:\windows\INF\updtblk.inf file.
> 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 12.478: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
> 13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
> 14.771: OEM file scan used 2293 ticks
> 15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
> drivers...skipping copy!
> 16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
> drivers...skipping copy!
> 17.135: AnalyzePhaseOne: used 4657 ticks
> 17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 17.135: AnalyzeComponents: Hotpatching is disabled.
> 17.135: FindFirstFile c:\windows\$hf_mig$\*.*
> 20.740: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 20.860: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 21.391: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 21.461: AnalyzeForBranching used 0 ticks.
> 21.481: AnalyzePhaseTwo used 20 ticks
> 21.481: AnalyzePhaseThree used 0 ticks
> 21.481: AnalyzePhaseFive used 0 ticks
> 22.322: AnalyzePhaseSix used 841 ticks
> 22.322: AnalyzeComponents used 9854 ticks
> 22.322: Downloading 0 files
> 22.322: bPatchMode = TRUE
> 22.322: Inventory complete: ReturnStatus=0, 10235 ticks
> 22.322: Num Ticks for invent : 10245
> 22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
> file c:\windows\inf\HFX15.tmp
> 22.723: Copied file: c:\windows\inf\branches.inf
> 77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
> bytes
> 77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
> 77.692: CabinetBuild complete
> 77.692: Num Ticks for Cabinet build : 55370
> 77.692: DynamicStrings section not defined or empty.
> 77.712: FileInUse:: Detection disabled.
> 78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 79.014: System Restore Point set.
> 79.284: PFE2: Not avoiding Per File Exceptions.
> 80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update_SP2QFE.inf
> -> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE. inf.
> 80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
> 80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
> 80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
> 80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
> 81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
> 81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
> 81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
> 81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
> 81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
> 81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
> 81.868: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\
> 81.868: Num Ticks for Copying files : 4176
> 82.158: Num Ticks for Reg update and deleting 0 size files : 290
> 82.388: ---- Old Information In The Registry ------
> 82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 82.398: Destination:
> 82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 82.398: Destination:
> 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 82.408: Destination:
> 82.408: ---- New Information In The Registry ------
> 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 82.408: Destination:
> 82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 82.408: Destination:
> 82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 82.429: Destination:
> 82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> 4.817:
> ================================================== ==============================
> 4.827: 2008/01/10 07:17:19.067 (local)
> 4.827:
> C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> 4.837: Hotfix started with following command line: /si
> /ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
> 7.801: ---- Old Information In The Registry ------
> 7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 7.801: Destination:
> 7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 7.821: Destination:
> 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 7.831: Destination:
> 7.831: ---- New Information In The Registry ------
> 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> 7.831: Destination:
> 7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> 7.841: Destination:
> 7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> 7.851: Destination:
> 7.891: SetProductTypes: InfProductBuildType=BuildType.IC
> 7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> 8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
> 8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> 8.312: ref tag c:\windows\system32\sp4.cab does not exist
> 8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> 8.312: ref tag c:\windows\system32\sp3.cab does not exist
> 8.322: ref tag c:\windows\system32\sp2.cab does not exist
> 8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> 8.322: ref tag c:\windows\system32\sp1.cab does not exist
> 8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
> 8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 8.332: ref tag c:\windows\system32\wms4.cab does not exist
> 8.332: ref tag c:\windows\system32\wms41.cab does not exist
> 8.332: ref tag c:\windows\system32\ims.cab does not exist
> 8.332: ref tag c:\windows\system32\ims1.cab does not exist
> 8.332: ref tag c:\windows\system32\ins.cab does not exist
> 8.342: ref tag c:\windows\system32\ins1.cab does not exist
> 8.342: Starting AnalyzeComponents
> 8.352: AnalyzePhaseZero used 0 ticks
> 8.352: No c:\windows\INF\updtblk.inf file.
> 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 8.382: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
> 8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
> 9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> Failed with error: -536870387
> 9.063: OEM file scan used 711 ticks
> 11.306: AnalyzePhaseOne: used 2954 ticks
> 11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 11.316: AnalyzeComponents: Hotpatching is disabled.
> 11.316: FindFirstFile c:\windows\$hf_mig$\*.*
> 13.579: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 13.649: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 13.930: KB931784 Setup encountered an error: The update.ver file is not
> correct.
> 14.611: AnalyzeForBranching used 651 ticks.
> 14.621: AnalyzePhaseTwo used 10 ticks
> 14.621: AnalyzePhaseThree used 0 ticks
> 14.621: AnalyzePhaseFive used 0 ticks
> 15.272: AnalyzePhaseSix used 651 ticks
> 15.272: AnalyzeComponents used 6930 ticks
> 15.272: Downloading 0 files
> 15.272: bPatchMode = TRUE
> 15.272: Inventory complete: ReturnStatus=0, 7171 ticks
> 15.282: Num Ticks for invent : 7181
> 15.322: [dumpDownloadTask] We have all necessary files for the package to
> install. Return STATUS_READY_TO_INSTALL
> 15.322: dumpDownloadTask returned 0xf201 (ready to install)
> 15.933: KB931784 installation did not complete.
> 15.933: Update.exe extended error code = 0xf201
> 4.507:
> ================================================== ==============================
> 4.517: 2008/01/10 07:18:11.172 (local)
> 4.517:
> C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
> 4.517: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 4.517: Hotfix started with following command line: -q -z -er
> /ParentInfo:f6d954b787f1d34da7f90568cfdd0426

Reply With Quote
  #5 (permalink)  
Old 01-13-2008
Ski
 

Posts: n/a
RE: Update Problem
This time I'm just trying to get this thread back to the front of the forum.

"Ski" wrote:

> Besides my original post below, today I looked at my update history and found
> that in February of 07 this same update was installed after multiple
> attempts. In all, I think there were four attempts before it installed back
> then.
>
> "Ski" wrote:
>
> > I have an Update Problem. I’m running Windows XP SP2 Home Edition. When I
> > went to the MS update site to check for updates yesterday it showed I need
> > the KB931784 update, but it also showed that this update had 0 bytes, which I
> > assume means there’s nothing inside the update. I have already downloaded
> > this update 3 times and my computer is asking me to download it again.
> >
> > This problem started yesterday and it could have been caused by my cleaning
> > the registry with a program called “Window Registry Repair”. I tried to
> > restore the registry, which this registry repair program provides for, but
> > because I don’t have REGEDIT it won’t restore the registry. Also, I did a
> > system restore yesterday, but it didn’t fix the problem.
> >
> > I ran %Windir%\KB931784.log a few minutes ago and it produced the log that
> > follows. Hopefully it will help some determine what's wrong.
> >
> > [KB931784.log]
> > 8.772:
> > ================================================== ==============================
> > 8.792: 2008/01/10 07:12:35.088 (local)
> > 8.802:
> > C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> > 8.802: Hotfix started with following command line: /si
> > /ParentInfo:5e6821ea9501d3478dc14016433f0439
> > 30.834: ---- Old Information In The Registry ------
> > 30.844: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 30.844: Destination:
> > 30.884: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 30.884: Destination:
> > 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 30.894: Destination:
> > 30.894: ---- New Information In The Registry ------
> > 30.894: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 30.894: Destination:
> > 30.894: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 30.894: Destination:
> > 30.904: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 30.904: Destination:
> > 30.954: SetProductTypes: InfProductBuildType=BuildType.IC
> > 30.954: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 31.134: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> > 31.195: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 31.265: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> > 31.265: ref tag c:\windows\system32\sp4.cab does not exist
> > 31.265: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> > 31.265: ref tag c:\windows\system32\sp3.cab does not exist
> > 31.285: ref tag c:\windows\system32\sp2.cab does not exist
> > 31.285: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> > 31.285: ref tag c:\windows\system32\sp1.cab does not exist
> > 31.295: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 31.295: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 31.295: ref tag c:\windows\system32\wms4.cab does not exist
> > 31.295: ref tag c:\windows\system32\wms41.cab does not exist
> > 31.305: ref tag c:\windows\system32\ims.cab does not exist
> > 31.305: ref tag c:\windows\system32\ims1.cab does not exist
> > 31.305: ref tag c:\windows\system32\ins.cab does not exist
> > 31.305: ref tag c:\windows\system32\ins1.cab does not exist
> > 31.315: Starting AnalyzeComponents
> > 31.325: AnalyzePhaseZero used 0 ticks
> > 31.325: No c:\windows\INF\updtblk.inf file.
> > 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 31.335: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 31.345: Enumerating Devices of computer, GUID
> > {4d36e966-e325-11ce-bfc1-08002be10318}
> > 31.835: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> > ROOT\ACPI_HAL\0000
> > 32.126: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> > Failed with error: -536870387
> > 32.126: OEM file scan used 791 ticks
> > 37.203: AnalyzePhaseOne: used 5878 ticks
> > 37.203: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 37.203: AnalyzeComponents: Hotpatching is disabled.
> > 37.203: FindFirstFile c:\windows\$hf_mig$\*.*
> > 44.864: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 45.105: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 46.206: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 46.657: AnalyzeForBranching used 251 ticks.
> > 46.667: AnalyzePhaseTwo used 10 ticks
> > 46.667: AnalyzePhaseThree used 0 ticks
> > 46.667: AnalyzePhaseFive used 0 ticks
> > 47.498: AnalyzePhaseSix used 831 ticks
> > 47.508: AnalyzeComponents used 16193 ticks
> > 47.508: Downloading 0 files
> > 47.508: bPatchMode = TRUE
> > 47.508: Inventory complete: ReturnStatus=0, 16374 ticks
> > 47.538: Num Ticks for invent : 16404
> > 47.608: [dumpDownloadTask] We have all necessary files for the package to
> > install. Return STATUS_READY_TO_INSTALL
> > 47.608: dumpDownloadTask returned 0xf201 (ready to install)
> > 48.499: KB931784 installation did not complete.
> > 48.499: Update.exe extended error code = 0xf201
> > 6.900:
> > ================================================== ==============================
> > 6.910: 2008/01/10 07:14:17.015 (local)
> > 6.920:
> > C:\WINDOWS\SoftwareDistribution\Download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe (version 6.2.29.0)
> > 6.920: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 6.990: Hotfix started with following command line: -q -z -er
> > /ParentInfo:ad6cbb4947560d4eb604e420e95fcbd0
> > 11.687: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
> > error 0x2
> > 11.687: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
> > error 0x2
> > 11.687: ---- Old Information In The Registry ------
> > 11.697: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 11.697: Destination:
> > 11.717: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 11.717: Destination:
> > 11.737: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 11.737: Destination:
> > 11.737: ---- New Information In The Registry ------
> > 11.747: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 11.747: Destination:
> > 11.757: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 11.757: Destination:
> > 11.757: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 11.757: Destination:
> > 11.797: SetProductTypes: InfProductBuildType=BuildType.IC
> > 11.807: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 12.077: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> > 12.248: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 12.418: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> > 12.418: ref tag c:\windows\system32\sp4.cab does not exist
> > 12.428: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> > 12.428: ref tag c:\windows\system32\sp3.cab does not exist
> > 12.428: ref tag c:\windows\system32\sp2.cab does not exist
> > 12.428: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> > 12.428: ref tag c:\windows\system32\sp1.cab does not exist
> > 12.438: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 12.438: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 12.438: ref tag c:\windows\system32\wms4.cab does not exist
> > 12.448: ref tag c:\windows\system32\wms41.cab does not exist
> > 12.448: ref tag c:\windows\system32\ims.cab does not exist
> > 12.448: ref tag c:\windows\system32\ims1.cab does not exist
> > 12.448: ref tag c:\windows\system32\ins.cab does not exist
> > 12.448: ref tag c:\windows\system32\ins1.cab does not exist
> > 12.468: Starting AnalyzeComponents
> > 12.478: AnalyzePhaseZero used 0 ticks
> > 12.478: No c:\windows\INF\updtblk.inf file.
> > 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 12.478: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 12.478: Enumerating Devices of computer, GUID
> > {4d36e966-e325-11ce-bfc1-08002be10318}
> > 13.129: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> > ROOT\ACPI_HAL\0000
> > 14.771: OEM file scan used 2293 ticks
> > 15.673: c:\windows\system32\ntoskrnl.exe is in the list of oem
> > drivers...skipping copy!
> > 16.303: c:\windows\system32\ntkrnlpa.exe is in the list of oem
> > drivers...skipping copy!
> > 17.135: AnalyzePhaseOne: used 4657 ticks
> > 17.135: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 17.135: AnalyzeComponents: Hotpatching is disabled.
> > 17.135: FindFirstFile c:\windows\$hf_mig$\*.*
> > 20.740: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 20.860: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 21.391: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 21.461: AnalyzeForBranching used 0 ticks.
> > 21.481: AnalyzePhaseTwo used 20 ticks
> > 21.481: AnalyzePhaseThree used 0 ticks
> > 21.481: AnalyzePhaseFive used 0 ticks
> > 22.322: AnalyzePhaseSix used 841 ticks
> > 22.322: AnalyzeComponents used 9854 ticks
> > 22.322: Downloading 0 files
> > 22.322: bPatchMode = TRUE
> > 22.322: Inventory complete: ReturnStatus=0, 10235 ticks
> > 22.322: Num Ticks for invent : 10245
> > 22.542: VerifyTargetFileSize: Unable to verify size as Source = NULL for
> > file c:\windows\inf\HFX15.tmp
> > 22.723: Copied file: c:\windows\inf\branches.inf
> > 77.011: Allocation size of drive C: is 4096 bytes, free space = 25116966912
> > bytes
> > 77.692: Drive C: free 23953MB req: 5MB w/uninstall 0MB
> > 77.692: CabinetBuild complete
> > 77.692: Num Ticks for Cabinet build : 55370
> > 77.692: DynamicStrings section not defined or empty.
> > 77.712: FileInUse:: Detection disabled.
> > 78.723: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 79.014: System Restore Point set.
> > 79.284: PFE2: Not avoiding Per File Exceptions.
> > 80.215: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update_SP2QFE.inf
> > -> c:\windows\$hf_mig$\KB931784\update\update_SP2QFE. inf.
> > 80.346: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spuninst.exe -> c:\windows\$hf_mig$\KB931784\spuninst.exe.
> > 80.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\spmsg.dll -> c:\windows\$hf_mig$\KB931784\spmsg.dll.
> > 80.606: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\spcustom.dll -> c:\windows\$hf_mig$\KB931784\update\spcustom.dll.
> > 80.696: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\KB931784.CAT -> c:\windows\$hf_mig$\KB931784\update\KB931784.CAT.
> > 81.006: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.exe -> c:\windows\$hf_mig$\KB931784\update\update.exe.
> > 81.157: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updspapi.dll -> c:\windows\$hf_mig$\KB931784\update\updspapi.dll.
> > 81.317: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\update.ver -> c:\windows\$hf_mig$\KB931784\update\update.ver.
> > 81.407: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\updatebr.inf -> c:\windows\$hf_mig$\KB931784\update\updatebr.inf.
> > 81.487: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\eula.txt -> c:\windows\$hf_mig$\KB931784\update\eula.txt.
> > 81.627: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\update\branches.inf -> c:\windows\$hf_mig$\KB931784\update\branches.inf.
> > 81.868: DoInstallation: Installing assemblies with source root path:
> > c:\windows\softwaredistribution\download\10e16e65c 532d077de7c89a212bd8df8\
> > 81.868: Num Ticks for Copying files : 4176
> > 82.158: Num Ticks for Reg update and deleting 0 size files : 290
> > 82.388: ---- Old Information In The Registry ------
> > 82.398: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 82.398: Destination:
> > 82.398: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 82.398: Destination:
> > 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 82.408: Destination:
> > 82.408: ---- New Information In The Registry ------
> > 82.408: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 82.408: Destination:
> > 82.408: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 82.408: Destination:
> > 82.429: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 82.429: Destination:
> > 82.429: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> > empty; nothing to do.
> > 82.689: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> > 4.817:
> > ================================================== ==============================
> > 4.827: 2008/01/10 07:17:19.067 (local)
> > 4.827:
> > C:\WINDOWS\SoftwareDistribution\Download\e21fd56f1 f5bfc33771c50bc8a68808a\update\update.exe (version 6.2.29.0)
> > 4.837: Hotfix started with following command line: /si
> > /ParentInfo:0c0bcc0c243a1b46880272ba9d946a28
> > 7.801: ---- Old Information In The Registry ------
> > 7.801: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 7.801: Destination:
> > 7.821: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 7.821: Destination:
> > 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 7.831: Destination:
> > 7.831: ---- New Information In The Registry ------
> > 7.831: Source:C:\DOCUME~1\Buddy\LOCALS~1\TEMPOR~1\Content .IE5\index.dat
> > 7.831: Destination:
> > 7.841: Source:C:\DOCUME~1\Buddy\Cookies\index.dat
> > 7.841: Destination:
> > 7.841: Source:C:\DOCUME~1\Buddy\LOCALS~1\History\History. IE5\index.dat
> > 7.851: Destination:
> > 7.891: SetProductTypes: InfProductBuildType=BuildType.IC
> > 7.921: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 8.101: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB931784$
> > 8.232: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
> > 0xe0000102
> > 8.312: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
> > 8.312: ref tag c:\windows\system32\sp4.cab does not exist
> > 8.312: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
> > 8.312: ref tag c:\windows\system32\sp3.cab does not exist
> > 8.322: ref tag c:\windows\system32\sp2.cab does not exist
> > 8.322: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
> > 8.322: ref tag c:\windows\system32\sp1.cab does not exist
> > 8.322: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 8.322: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 8.332: ref tag c:\windows\system32\wms4.cab does not exist
> > 8.332: ref tag c:\windows\system32\wms41.cab does not exist
> > 8.332: ref tag c:\windows\system32\ims.cab does not exist
> > 8.332: ref tag c:\windows\system32\ims1.cab does not exist
> > 8.332: ref tag c:\windows\system32\ins.cab does not exist
> > 8.342: ref tag c:\windows\system32\ins1.cab does not exist
> > 8.342: Starting AnalyzeComponents
> > 8.352: AnalyzePhaseZero used 0 ticks
> > 8.352: No c:\windows\INF\updtblk.inf file.
> > 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 8.362: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 8.382: Enumerating Devices of computer, GUID
> > {4d36e966-e325-11ce-bfc1-08002be10318}
> > 8.832: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> > ROOT\ACPI_HAL\0000
> > 9.063: SetupDiCallClassInstaller in CollectThirdPartyDriversFromDevice
> > Failed with error: -536870387
> > 9.063: OEM file scan used 711 ticks
> > 11.306: AnalyzePhaseOne: used 2954 ticks
> > 11.306: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 11.316: AnalyzeComponents: Hotpatching is disabled.
> > 11.316: FindFirstFile c:\windows\$hf_mig$\*.*
> > 13.579: KB931784 Setup encountered an error: The update.ver file is not
> > correct.
> > 13.649: KB931784 Setup encountered an error: The update.ver file is not
> > correct.

Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Comodo Firewall update addresses Windows Update problem PA Bear [MS MVP] microsoft.public.windows.vista.security 27 02-14-2008 08:05
Comodo Firewall update addresses Windows Update problem PA Bear [MS MVP] microsoft.public.windows.vista.general 25 01-18-2008 02:22
Update Problem confused microsoft.public.windowsupdate 6 12-28-2007 05:45
Problem running Microsoft Update (http://www.update.microsoft.com) Vule. microsoft.public.windowsupdate 0 11-08-2007 18:00
Huge problem with security update kb935902 on Windows Update JH microsoft.public.windows.vista.general 13 04-05-2007 15:32




All times are GMT +1. The time now is 05:40.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120