Windows version?
1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.
2. Enable the Windows Firewall.
3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039
4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**
5. Manually update your new anti-virus application then run a full system
scan.
Do your problems persist now?
[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]
*
www.eset.com/download/index.php
**
http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Fergie 1947 wrote:
> I have Norton 360 (am not happy with it) I have been online with Norotn
> tech
> - we reinstalled Norton to try and fix the WINDOWS update - It is "shaded"
> and there is no way you can get it to turn it on....tried removing the
> fire
> wall ...it is shaded too.
> When the Norotn was uninstalled we even tried to turn it on then....and no
> workie....what the heck is the problem??? Please anyone can you help?? I
> need my windows updates turned "ON"!!! thanks