Aaron Oxford wrote:
> As usual today I have an automatic update problem. Error
> 0x80242006. Of course, this is not listed anywhere and all the
> support options - well, anyone who has made it here knows just how
> good they are: troubleshooters that tell you to check if your
> computer is turned on etc, forums full of users with the same
> problem but no solution, and 'no cost support' that consists of
> being sent a script to delete the WAU folder.
> Is there any plans whatsoever for MS to fix this ridiculous bug
> called WAU that has been present for over 5 years now? It's OK you
> don't have to answer, I'm just endeavouring to make sure that there
> is a one-to-one relationship between WAU error messages and posts
> on your forums since you seem incapable of making this happen
Sorry you are having trouble with your computer. I have not seen this issue
on the thousands I manage at this point in time. I have seen it on select
computers over the years - but I can actually count the 'physical contact
with such machines" on my fingers - don't even have to go to my toes. What
I am trying to say is that your problem - albeit not unique - is not in the
majority. By my experience alone over the years with Microsoft/Windows
Update - I have about a 10 in 3500 chance of actually seeing this problem
personally - and not in a newsgroup.
That is not to lessen your frustration over your (I suppose repeated?) issue
with this... You can be as frustrated as you like. Just remember that not
everyone has this issue, there are millions upon millions of possible
configurations for computers out there and the people in these public
newsgroups - by and large - are volunteering their time and knowledge freely
to help people they do not know nor do they get anything in return other
than occassionally a 'thank you' (Most of the time they assume a thnak you
when the original poster never returns.)
First - what operating system are you running? This is just Windows
Update - you could be running just about any Windows OS.
After that - what service pack (if applicable) are you at?
What changed between it working and now? Repair installation? Fresh
installation? Specific updates last month and now this months do not work?
Can you help us help you?
Please post the last 50 lines (approx.) of the
Start button --> Run and type in:
Click OK or press Enter and the Log File will open.
Scroll to the bottom, copy&paste the requested lines into
The more details you give - the more likely you will get an answer that
works for you.
Have you tried (ignoring the title) any of the following:
Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
(all the methods given)
Can't figure that out?
Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.
Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".
Then click "GO" and wait until it is done... Reboot will be needed.
- Download/Install Windows Update v3.
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)
- Download/Install the 927891 patch.
- Visit http://windowsupdate.microsoft.com/
and scan for/install updates.
After that - download and install Internet Explorer 7 again (whether or not
it is offered as an update.)
- Come back and let us know how things went!
As for your complaint, might I suggest an email...
How To Ask Questions The Smart Way