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Printer problem

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  #1 (permalink)  
Old 01-10-2008
cathy
 

Posts: n/a
Printer problem
I'm having a problem installing my printer software from updates....even
uninstalled and reinstalled and still my computer does not recognize my
printer....i get the error message that the drivers did not install.....HELP!
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  #2 (permalink)  
Old 01-11-2008
Andrew Murray
 

Posts: n/a
Re: Printer problem
cathy wrote:
> I'm having a problem installing my printer software from updates....even
> uninstalled and reinstalled and still my computer does not recognize my
> printer....i get the error message that the drivers did not install.....HELP!


It's advisable not to install any device drivers from Microsoft/Windows
Update; go to the printer manufacturer's web site and download the
drivers/software from there.
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  #3 (permalink)  
Old 01-12-2008
realcestmoi
 

Posts: n/a
Re: Printer problem
Hi there,

Not totally corect: if the device is a Microsoft device you can download
from WU

Best regards,
Michel Denie

"Andrew Murray" <admuray@NOSPAMiinet.net.au> wrote in message
news:%23ammds%23UIHA.5300@TK2MSFTNGP03.phx.gbl...
> cathy wrote:
>> I'm having a problem installing my printer software from updates....even
>> uninstalled and reinstalled and still my computer does not recognize my
>> printer....i get the error message that the drivers did not
>> install.....HELP!

>
> It's advisable not to install any device drivers from Microsoft/Windows
> Update; go to the printer manufacturer's web site and download the
> drivers/software from there.



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