> I have been trying to update this forever. I dont have a disk,
> purchased from gateway and was not supplied with a disk.
> I always get the same two errors.
> 1st message
> The feature you are trying to use in on a network
> resource that is unavailable.
> Click OK to try again, or enter an alterante path to a folder
> containing the installation package 'PROPLUS.MSI' in the
> box below.
> 2nd message
> The file " is not a valid installation package for the product
> Microsoft Office XP Professional with FrontPage. Try to find the
> installatio package 'PROPLUS.MSI' in a folder from which you can
> install Microsoft Office XP Professional with FrontPage.
> Any help would be appreciated this has been going on for far to
> long, it attempts to update every day.
Shenan Stanley wrote:
> You may end up being unable to update your Office XP to SP3 given
> you have no media.
> However - you are welcome to try what Microsoft advertises as SP3
> for Office XP if you don't have access to your original
> installation media - although I have found that to not be true in
> all cases - especially if, for example, Gateway installed from
> their 'administrative installation point' (souinds like they might
> have given the network message.)
> Tried getting the stand-alone installer?
> Office XP Service Pack 3 (SP3)
> Released way back on 3/30/2004. What I suggest is that you
> download from the above link the
> "OfficeXpSp3-kb832671-fullfile-enu.exe" file and save it to your
> desktop. (57.5MB - not 16MB!) Try running it.
> (It states, on that page, "OfficeXpSp3-kb832671-fullfile-enu.exe:
> Download this file if you do not have access to your installation
> thanks, I tried it but it gave me the same error again...any other
As I stated - without the media - you may be out of luck.
Contact those you bought the computer from (Gateway you said) for
assistance. They had to give you a way to restore the system to its 'as
shipped' state. They can better tell you what that method is. It could be
actual installation media, system restoration CD/DVDs, a restore/recovery
partition, the files on the hard disk drive in some other means, the ability
to make said media yourself in a one time or many time process they supply,
Dependent on the method they employeed - you may end up having to purchase
(if they even still supply them) the media from Gateway.
You other option is to find someone with the media for Office XP and fix
your install so it thinks that media is the source and then apply the patch
with that media in the drive.
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