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Updates Not Installed

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 01-06-2008
buzzwood
 

Posts: n/a
Updates Not Installed
I had a recent system crash and had to resort to the windows recovery CD and
going thru the repair windows option. Since then I keep getting notices that
security updates (84 of them) are needed but when it gets to the part about
installing them it comes up with the message that they were not installed.
How can I fix this or is the only answer a clean install of the Windows
System. I went to the Update Log as suggested and copied the last several
entries. I will paste it here.

2008-01-06 12:46:40:699 1004 1ec Handler Attempting to create remote handler
process as KEITH\Keith W. Mobile in session 0
2008-01-06 12:46:44:615 3960 edc Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-01-06 12:46:44:615 3960 edc Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-01-06 12:46:44:615 3960 edc AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2008-01-06 12:46:44:705 1004 1ec Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 3960), but exited before
signaling event
2008-01-06 12:46:44:765 1004 1ec Agent * WARNING: Exit code = 0x80004002
2008-01-06 12:46:44:765 1004 1ec Agent *********
2008-01-06 12:46:44:765 1004 1ec Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-01-06 12:46:44:765 1004 1ec Agent *************
2008-01-06 12:46:44:765 1004 1ec Agent WARNING: WU client failed installing
updates with error 0x80004002
2008-01-06 12:46:45:746 2484 868 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-01-06 12:46:45:746 2484 868 COMAPI - Install call failed
2008-01-06 12:46:45:746 2484 868 COMAPI - Reboot required = No
2008-01-06 12:46:45:746 2484 868 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2008-01-06 12:46:45:746 2484 868 COMAPI ---------
2008-01-06 12:46:45:746 2484 868 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-01-06 12:46:45:746 2484 868 COMAPI -------------
2008-01-06 12:46:46:498 2484 9d0 COMAPI WARNING: Operation failed due to
earlier error, hr=80004002

Can anyone please help me?

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  #2 (permalink)  
Old 01-06-2008
Shenan Stanley
 

Posts: n/a
Re: Updates Not Installed
buzzwood wrote:
> I had a recent system crash and had to resort to the windows
> recovery CD and going thru the repair windows option. Since then I
> keep getting notices that security updates (84 of them) are needed
> but when it gets to the part about installing them it comes up with
> the message that they were not installed. How can I fix this or is
> the only answer a clean install of the Windows System. I went to
> the Update Log as suggested and copied the last several entries. I
> will paste it here.
> <snip>
> Can anyone please help me?


Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Can't figure that out?

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/Wi...gent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/d...9-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 01-06-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Updates Not Installed
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

buzzwood wrote:
> I had a recent system crash and had to resort to the windows recovery CD
> and
> going thru the repair windows option. Since then I keep getting notices
> that
> security updates (84 of them) are needed but when it gets to the part
> about
> installing them it comes up with the message that they were not installed.
> How can I fix this or is the only answer a clean install of the Windows
> System. I went to the Update Log as suggested and copied the last several
> entries. I will paste it here.

<snip>

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  #4 (permalink)  
Old 01-07-2008
buzzwood
 

Posts: n/a
Re: Updates Not Installed
Thanks for the help. I had searched using the term "Update Failure" and again
with "Updates Not Installing" but never received a link to the article you
had made reference to. I went to the knowledge base article and the Method #1
worked. The updates dowlnloaded and installed without a problem. Thanks again
for your time and pointing me in the right direction.
"Shenan Stanley" wrote:

> buzzwood wrote:
> > I had a recent system crash and had to resort to the windows
> > recovery CD and going thru the repair windows option. Since then I
> > keep getting notices that security updates (84 of them) are needed
> > but when it gets to the part about installing them it comes up with
> > the message that they were not installed. How can I fix this or is
> > the only answer a clean install of the Windows System. I went to
> > the Update Log as suggested and copied the last several entries. I
> > will paste it here.
> > <snip>
> > Can anyone please help me?

>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> - Reboot.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
> - Come back and let us know how things went!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

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