Re: Unable to install updates

"Nick" <Nick@discussions.microsoft.com> wrote in message
news:FA84001D-D9D0-4611-9A45-5124EDB593DF@microsoft.com...
| Unable to install high-priority updates:
| 1 - Cumulative Security Update for Internet Explorer 6 for Windows XP
| (KB942615)
| 2 - Windows Internet Explorer 7 for Windows XP
| 3 - Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
| (KB928366)
| 4 - Security Update for Windows XP (KB905749)
|
| Microsoft Office 2003
| 1 - Office 2003 Service Pack 3 (SP3)
| 2 - Visio 2003 Service Pack 3 (SP3)
| 3 - OneNote 2003 Service Pack 3 (SP3)
|
| Here are the error messages:
| SLB51.TMP has encountered a problem and needs to close.
| SLB10.TMP hs encountered a problem and has to close.
|
| What is causing the problem?

Hi Nick, any error codes?

Anything in the WU Log?

How to view the Update log in Windows:-

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into this thread so someone may be able to assist you. On the other
hand, you may be able to find the error code and other suggestions by searching the
Windows Update Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093

Finally, I've crossposted to the WU Newsgroup in the hope someone there may be able to
assist further once you provide a bit more info.

Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsof....windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/e...ang =en&cr=US

--
====================================
TaurArian [MVP] 2005-2008 - Australia
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