The issue can be caused by a damaged .NET Framework component. At this time,
let's refer to the following steps to troubleshoot it:
Step 1: Download Microsoft Windows Installer CleanUp Utility
2. Please save the file on your Desktop
3. Please double click the msicuu2.exe file to install it onto your computer.
Step 2: Remove .NET Framework 1.1
1. Click Start -> All Programs->Windows Installer Clean Up.
2. Please locate and remove .NET Framework software.
After performing these steps, please move on to the following suggestions to
reinstall .NET Framework 1.1 and its updates.
Step 3: Install .NET Framework 1.1 Redistributable Package and its updates
Please download and install the following updates in order.
Microsoft .NET Framework Version 1.1 Redistributable Package
Microsoft .NET Framework 1.1 Service Pack 1
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
Note: When the "File Download" window appears, please click Save, and follow
the directions to save the file on the Desktop. After downloading all the
setup files, please double-click on each one to install them.