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RE: Service Pack 2

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  #1 (permalink)  
Old 01-03-2008
gahelton
 

Posts: n/a
RE: Service Pack 2
Recently, and for over a week, I have been struggling with installing SP2 and
trying to get my computer to work again. My Device Manager was completely
empty with the exception of the top level (computer name). No devices would
show up at all.

The SP2 installation package may corrupt the registry by putting invalid
entries in the HKLM\SYSTEM\CurrentControlSet\ENUM.

There is a hotfix available from Microsoft. For a description of the
problem, go to
http://support.microsoft.com/kb/914450

To request that the hotfix be sent to you, go to
http://go.microsoft.com/?linkid=6294451

They will send you a self extracting exe file. Run this file. It will
extract another exe file "WindowsXP-KB914450-v2-x86-ENU.exe". Run this file.
It will extract another exe file "fixcss.exe". Run this file to repair the
registry. After it's complete, restart the computer and check Device Manger
again. All of your hardware should show up now.

Good Luck.





"abp1873" wrote:

> any help guys i installed SP2 and suddenly i have no sound i have AC-97
> realtek audio including plug and play but the boxes in device manager are
> ghosted while any updates i try say i have most updated version installled. I
> have been through all the troubleshooting in microsoft help and support with
> me ensuring that everything is enabled including in my bios all with no luck
> seems there is a few with same problem as i've been in techguy support forum.

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  #2 (permalink)  
Old 05-08-2008
Magius
 

Posts: n/a
RE: Service Pack 2
I am having a very similar problem on my PC. All of the devices have
disappeared from my manager. I am running Windows XP Home w/SP2 though, not
Pro. I tried using the hotfix on this site, but it didn't work for me. I've
ran virus scans and malware and spyware scans, nothing was wrong. I'm at a
loss. I really don't want to reformat and reinstall, but I don't really know
what else to do.
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