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Windows Update Error 0x80072EE7

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  #1 (permalink)  
Old 12-31-2007
Erika
 

Posts: n/a
Windows Update Error 0x80072EE7
I had problems with updating Windows Defender after installing it in November
and had to manually update and now unable to do any Windows Updates. I get an
error message of 0x80072EE7 when I manually go to the Windows Update site. I
am using Windows XP SP2. I currently have avast! version 4.7 Home Editon for
AV (only software that I am able to update) and had Comodo 3.0 for a firewall
that I installed in November but recently uninstalled it to see if I could
get Windows Update to work. I looked at some of the information on the MS
support site to try but have been unsuccessful. Can a MS-MVP help me?
Reply With Quote
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  #2 (permalink)  
Old 12-31-2007
PA Bear
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
Are other updates installing?

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
you try to use the Windows Update Web site or the Microsoft Update Web site:
http://support.microsoft.com/kb/836941

Previous conversations about the problem:
http://groups.google.com/group/micro...rch+this+group
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Erika wrote:
> I had problems with updating Windows Defender after installing it in
> November and had to manually update and now unable to do any Windows
> Updates. I get an error message of 0x80072EE7 when I manually go to the
> Windows Update site. I am using Windows XP SP2. I currently have avast!
> version 4.7 Home Editon for AV (only software that I am able to update)
> and
> had Comodo 3.0 for a firewall that I installed in November but recently
> uninstalled it to see if I could get Windows Update to work. I looked at
> some of the information on the MS support site to try but have been
> unsuccessful. Can a MS-MVP help me?


Reply With Quote
  #3 (permalink)  
Old 12-31-2007
Erika
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
I have been receiving updates for my Anti-Virus avast! 4.7. I only have not
been able to receive updates for Microsoft Windows Update and Windows
Defender (anti-spyware). I have Windows Update set to automatically run but
noticed that the updates are not happening and tried to go to the site to
update and keep receiving error 0x80072ee7. Enclosed is about 30 or so lines
of my %windir%\windowsupdate.log when I go to Windows Update which I hope
maybe will help you figure out my problem.

2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
2007-12-31 13:42:29:359 1140 a2c AU #########
2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
2007-12-31 13:42:29:703 1140 23c Agent *************
2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-31 13:42:29:718 1140 23c Agent *********
2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
priority = No
2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-12-31 13:42:41:437 1140 23c Agent Update
{F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
supersedence
2007-12-31 13:42:41:437 1140 23c Agent Update
{45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
supersedence
2007-12-31 13:42:41:437 1140 23c Agent * Added update
{647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13 categories
in search; evaluated appl. rules of 609 out of 974 deployed entities
2007-12-31 13:42:41:453 1140 23c Agent *********
2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-31 13:42:41:453 1140 23c Agent *************
2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for updates
[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
offline scan:
2007-12-31 13:42:41:453 1140 dd4 AU #########
2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
2007-12-31 13:42:41:453 1140 dd4 AU #############
2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
2008-01-01 08:00:00
2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
{8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2007-12-31 13:45:17:703 360 390 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2007-12-31 13:45:17:703 360 390 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2007-12-31 13:45:17:703 360 390 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2007-12-31 13:45:17:703 360 390 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v7...r/wuredir.cab:
error 0x80072ee7
2007-12-31 13:45:32:718 360 390 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
2007-12-31 13:45:33:046 360 390 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
2007-12-31 13:45:33:078 360 390 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
2007-12-31 13:45:33:218 360 390 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
2007-12-31 13:45:48:218 360 390 WUWeb FATAL: CheckIfClientUpdateNeeded
failed: error 0x80072ee7
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77
wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.



"PA Bear" wrote:

> Are other updates installing?
>
> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> you try to use the Windows Update Web site or the Microsoft Update Web site:
> http://support.microsoft.com/kb/836941
>
> Previous conversations about the problem:
> http://groups.google.com/group/micro...rch+this+group
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Erika wrote:
> > I had problems with updating Windows Defender after installing it in
> > November and had to manually update and now unable to do any Windows
> > Updates. I get an error message of 0x80072EE7 when I manually go to the
> > Windows Update site. I am using Windows XP SP2. I currently have avast!
> > version 4.7 Home Editon for AV (only software that I am able to update)
> > and
> > had Comodo 3.0 for a firewall that I installed in November but recently
> > uninstalled it to see if I could get Windows Update to work. I looked at
> > some of the information on the MS support site to try but have been
> > unsuccessful. Can a MS-MVP help me?

>
>

Reply With Quote
  #4 (permalink)  
Old 01-01-2008
coolbrezze22HELPME
 

Posts: n/a
RE: Windows Update Error 0x80072EE7


"Erika" wrote:

> I had problems with updating Windows Defender after installing it in November
> and had to manually update and now unable to do any Windows Updates. I get an
> error message of 0x80072EE7 when I manually go to the Windows Update site. I
> am using Windows XP SP2. I currently have avast! version 4.7 Home Editon for
> AV (only software that I am able to update) and had Comodo 3.0 for a firewall
> that I installed in November but recently uninstalled it to see if I could
> get Windows Update to work. I looked at some of the information on the MS
> support site to try but have been unsuccessful. Can a MS-MVP help me?

Reply With Quote
  #5 (permalink)  
Old 01-01-2008
Erika
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
Still looking for help or any suggestions on what to do to fix my Windows
Update problem. Firewall is not the problem. I do not have any software
accelerator programs that I am aware of. I added the Windows Update website
and the Microsoft Update website to the Trusted Sites list and did not find
any entries for Windows Update and Microsoft Update from the hosts file.
Below I copied and pasted 30 or so lines from my windowsupdate.log and
concerned since only one file was found under
C:\WINDOWS\SoftwareDistribution\WuRedir. Does any MS-MVPs have any
suggestions on what I should or need to do so I can make sure I receive
critical Updates for XP 2SP and any other Microsoft products?

"Erika" wrote:

> I have been receiving updates for my Anti-Virus avast! 4.7. I only have not
> been able to receive updates for Microsoft Windows Update and Windows
> Defender (anti-spyware). I have Windows Update set to automatically run but
> noticed that the updates are not happening and tried to go to the site to
> update and keep receiving error 0x80072ee7. Enclosed is about 30 or so lines
> of my %windir%\windowsupdate.log when I go to Windows Update which I hope
> maybe will help you figure out my problem.
>
> 2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
> 2007-12-31 13:42:29:359 1140 a2c AU #########
> 2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> 2007-12-31 13:42:29:703 1140 23c Agent *************
> 2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-12-31 13:42:29:718 1140 23c Agent *********
> 2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
> priority = No
> 2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2007-12-31 13:42:41:437 1140 23c Agent Update
> {F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
> supersedence
> 2007-12-31 13:42:41:437 1140 23c Agent Update
> {45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
> supersedence
> 2007-12-31 13:42:41:437 1140 23c Agent * Added update
> {647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
> 2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13 categories
> in search; evaluated appl. rules of 609 out of 974 deployed entities
> 2007-12-31 13:42:41:453 1140 23c Agent *********
> 2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-12-31 13:42:41:453 1140 23c Agent *************
> 2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for updates
> [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> 2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
> 2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
> offline scan:
> 2007-12-31 13:42:41:453 1140 dd4 AU #########
> 2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
> [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> 2007-12-31 13:42:41:453 1140 dd4 AU #############
> 2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
> 2008-01-01 08:00:00
> 2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
> {8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
> 13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
> 2007-12-31 13:45:17:703 360 390 Misc =========== Logging initialized
> (build: 7.0.6000.381, tz: -0500) ===========
> 2007-12-31 13:45:17:703 360 390 Misc = Process: C:\Program Files\Internet
> Explorer\IEXPLORE.EXE
> 2007-12-31 13:45:17:703 360 390 Misc = Module:
> C:\WINDOWS\system32\wuweb.dll
> 2007-12-31 13:45:17:703 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
> for http://download.windowsupdate.com/v7...r/wuredir.cab:
> error 0x80072ee7
> 2007-12-31 13:45:32:718 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:33:046 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:33:078 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:33:218 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
> for
> http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
> 2007-12-31 13:45:48:218 360 390 WUWeb FATAL: CheckIfClientUpdateNeeded
> failed: error 0x80072ee7
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77
> wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
> Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.
>
>
>
> "PA Bear" wrote:
>
> > Are other updates installing?
> >
> > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> > 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> > you try to use the Windows Update Web site or the Microsoft Update Web site:
> > http://support.microsoft.com/kb/836941
> >
> > Previous conversations about the problem:
> > http://groups.google.com/group/micro...rch+this+group
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> >
> > Erika wrote:
> > > I had problems with updating Windows Defender after installing it in
> > > November and had to manually update and now unable to do any Windows
> > > Updates. I get an error message of 0x80072EE7 when I manually go to the
> > > Windows Update site. I am using Windows XP SP2. I currently have avast!
> > > version 4.7 Home Editon for AV (only software that I am able to update)
> > > and
> > > had Comodo 3.0 for a firewall that I installed in November but recently
> > > uninstalled it to see if I could get Windows Update to work. I looked at
> > > some of the information on the MS support site to try but have been
> > > unsuccessful. Can a MS-MVP help me?

> >
> >

Reply With Quote
  #6 (permalink)  
Old 01-01-2008
MowGreen [MVP]
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
> only one file was found under C:\WINDOWS\SoftwareDistribution\WuRedir

If you never opted into Microsoft Update than that's expected, Erika. No
worry there.

>>had Comodo 3.0 for a firewall that I installed in November but recently
>>uninstalled it to see if I could get Windows Update to work.


That is the most likely culprit. There have been posts concerning Comodo
not allowing the installation of required files needed to update the system.
Suggest you try "Method 2: Download and install the Windows Update
Agent" here:
http://support.microsoft.com/kb/943144


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Erika wrote:

> Still looking for help or any suggestions on what to do to fix my Windows
> Update problem. Firewall is not the problem. I do not have any software
> accelerator programs that I am aware of. I added the Windows Update website
> and the Microsoft Update website to the Trusted Sites list and did not find
> any entries for Windows Update and Microsoft Update from the hosts file.
> Below I copied and pasted 30 or so lines from my windowsupdate.log and
> concerned since only one file was found under
> C:\WINDOWS\SoftwareDistribution\WuRedir. Does any MS-MVPs have any
> suggestions on what I should or need to do so I can make sure I receive
> critical Updates for XP 2SP and any other Microsoft products?
>
> "Erika" wrote:
>
>
>>I have been receiving updates for my Anti-Virus avast! 4.7. I only have not
>>been able to receive updates for Microsoft Windows Update and Windows
>>Defender (anti-spyware). I have Windows Update set to automatically run but
>>noticed that the updates are not happening and tried to go to the site to
>>update and keep receiving error 0x80072ee7. Enclosed is about 30 or so lines
>>of my %windir%\windowsupdate.log when I go to Windows Update which I hope
>>maybe will help you figure out my problem.
>>
>>2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
>>2007-12-31 13:42:29:359 1140 a2c AU #########
>>2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for updates
>>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
>>2007-12-31 13:42:29:703 1140 23c Agent *************
>>2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
>>[CallerId = AutomaticUpdates]
>>2007-12-31 13:42:29:718 1140 23c Agent *********
>>2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
>>priority = No
>>2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
>>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
>>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
>>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
>>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
>>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
>>IsAssigned=1 and RebootRequired=1"
>>2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
>>{9482F4B4-E343-43B6-B170-9A65BC822C77}
>>2007-12-31 13:42:41:437 1140 23c Agent Update
>>{F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
>>supersedence
>>2007-12-31 13:42:41:437 1140 23c Agent Update
>>{45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
>>supersedence
>>2007-12-31 13:42:41:437 1140 23c Agent * Added update
>>{647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
>>2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13 categories
>>in search; evaluated appl. rules of 609 out of 974 deployed entities
>>2007-12-31 13:42:41:453 1140 23c Agent *********
>>2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
>>[CallerId = AutomaticUpdates]
>>2007-12-31 13:42:41:453 1140 23c Agent *************
>>2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for updates
>>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
>>2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
>>2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
>>offline scan:
>>2007-12-31 13:42:41:453 1140 dd4 AU #########
>>2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
>>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
>>2007-12-31 13:42:41:453 1140 dd4 AU #############
>>2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
>>2008-01-01 08:00:00
>>2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
>>{8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
>>13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
>>2007-12-31 13:45:17:703 360 390 Misc =========== Logging initialized
>>(build: 7.0.6000.381, tz: -0500) ===========
>>2007-12-31 13:45:17:703 360 390 Misc = Process: C:\Program Files\Internet
>>Explorer\IEXPLORE.EXE
>>2007-12-31 13:45:17:703 360 390 Misc = Module:
>>C:\WINDOWS\system32\wuweb.dll
>>2007-12-31 13:45:17:703 360 390 Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>>2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
>>2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
>>for http://download.windowsupdate.com/v7...r/wuredir.cab:
>>error 0x80072ee7
>>2007-12-31 13:45:32:718 360 390 Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>>2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
>>2007-12-31 13:45:33:046 360 390 Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>>2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
>>2007-12-31 13:45:33:078 360 390 Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident .cab:
>>2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
>>2007-12-31 13:45:33:218 360 390 Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident .cab:
>>2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
>>2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
>>for
>>http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
>>2007-12-31 13:45:48:218 360 390 WUWeb FATAL: CheckIfClientUpdateNeeded
>>failed: error 0x80072ee7
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77
>>wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
>>Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.
>>
>>
>>
>>"PA Bear" wrote:
>>
>>
>>>Are other updates installing?
>>>
>>>You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
>>>0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
>>>you try to use the Windows Update Web site or the Microsoft Update Web site:
>>>http://support.microsoft.com/kb/836941
>>>
>>>Previous conversations about the problem:
>>>http://groups.google.com/group/micro...rch+this+group
>>>--
>>>~Robear Dyer (PA Bear)
>>>MS MVP-Windows (IE, OE, Security, Shell/User)
>>>AumHa VSOP & Admin http://aumha.net
>>>DTS-L http://dts-l.net/
>>>
>>>
>>>Erika wrote:
>>>
>>>>I had problems with updating Windows Defender after installing it in
>>>>November and had to manually update and now unable to do any Windows
>>>>Updates. I get an error message of 0x80072EE7 when I manually go to the
>>>>Windows Update site. I am using Windows XP SP2. I currently have avast!
>>>>version 4.7 Home Editon for AV (only software that I am able to update)
>>>>and
>>>>had Comodo 3.0 for a firewall that I installed in November but recently
>>>>uninstalled it to see if I could get Windows Update to work. I looked at
>>>>some of the information on the MS support site to try but have been
>>>>unsuccessful. Can a MS-MVP help me?
>>>
>>>

Reply With Quote
  #7 (permalink)  
Old 01-01-2008
PA Bear
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
See MowGreen's reply.

>> had Comodo 3.0 for a firewall that I installed in November but recently
>> uninstalled it to see if I could get Windows Update to work.


Have you replaced Comodo with another third-party firewall or is the Windows
Firewall enabled now?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Erika wrote:
> I have been receiving updates for my Anti-Virus avast! 4.7. I only have
> not
> been able to receive updates for Microsoft Windows Update and Windows
> Defender (anti-spyware). I have Windows Update set to automatically run
> but
> noticed that the updates are not happening and tried to go to the site to
> update and keep receiving error 0x80072ee7. Enclosed is about 30 or so
> lines
> of my %windir%\windowsupdate.log when I go to Windows Update which I hope
> maybe will help you figure out my problem.
>
> 2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
> 2007-12-31 13:42:29:359 1140 a2c AU #########
> 2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for
> updates
> [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> 2007-12-31 13:42:29:703 1140 23c Agent *************
> 2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-12-31 13:42:29:718 1140 23c Agent *********
> 2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
> priority = No
> 2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2007-12-31 13:42:41:437 1140 23c Agent Update
> {F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
> supersedence
> 2007-12-31 13:42:41:437 1140 23c Agent Update
> {45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
> supersedence
> 2007-12-31 13:42:41:437 1140 23c Agent * Added update
> {647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
> 2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13
> categories
> in search; evaluated appl. rules of 609 out of 974 deployed entities
> 2007-12-31 13:42:41:453 1140 23c Agent *********
> 2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-12-31 13:42:41:453 1140 23c Agent *************
> 2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for
> updates
> [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> 2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
> 2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
> offline scan:
> 2007-12-31 13:42:41:453 1140 dd4 AU #########
> 2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
> [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> 2007-12-31 13:42:41:453 1140 dd4 AU #############
> 2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
> 2008-01-01 08:00:00
> 2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
> {8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
> 13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0
> AutomaticUpdates Success Content Install Reboot completed. 2007-12-31
> 13:45:17:703 360 390 Misc =========== Logging initialized (build:
> 7.0.6000.381, tz: -0500) =========== 2007-12-31 13:45:17:703 360 390 Misc
> = Process: C:\Program Files\Internet
> Explorer\IEXPLORE.EXE
> 2007-12-31 13:45:17:703 360 390 Misc = Module:
> C:\WINDOWS\system32\wuweb.dll
> 2007-12-31 13:45:17:703 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
> for http://download.windowsupdate.com/v7...r/wuredir.cab:
> error 0x80072ee7
> 2007-12-31 13:45:32:718 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:33:046 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:33:078 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:33:218 360 390 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
> 2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
> for
> http://download.windowsupdate.com/v7...sus3setup.cab:
> error 0x80072ee7 2007-12-31 13:45:48:218 360 390 WUWeb FATAL:
> CheckIfClientUpdateNeeded
> failed: error 0x80072ee7
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77
> wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
> Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.
>
>
>
> "PA Bear" wrote:
>
>> Are other updates installing?
>>
>> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
>> 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
>> you try to use the Windows Update Web site or the Microsoft Update Web
>> site: http://support.microsoft.com/kb/836941
>>
>> Previous conversations about the problem:
>> http://groups.google.com/group/micro...rch+this+group
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Erika wrote:
>>> I had problems with updating Windows Defender after installing it in
>>> November and had to manually update and now unable to do any Windows
>>> Updates. I get an error message of 0x80072EE7 when I manually go to the
>>> Windows Update site. I am using Windows XP SP2. I currently have avast!
>>> version 4.7 Home Editon for AV (only software that I am able to update)
>>> and
>>> had Comodo 3.0 for a firewall that I installed in November but recently
>>> uninstalled it to see if I could get Windows Update to work. I looked at
>>> some of the information on the MS support site to try but have been
>>> unsuccessful. Can a MS-MVP help me?


Reply With Quote
  #8 (permalink)  
Old 01-01-2008
Erika
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
To ensure I install the correct Windows Update Agent under Method 2 is it
based on the PCs processor. My PC has an AMD Athlon 64 x2 4200+ processor so
does that mean that I should click on the link for Windows Update Agent
"Windows, x64-based systems"?

"MowGreen [MVP]" wrote:

> > only one file was found under C:\WINDOWS\SoftwareDistribution\WuRedir

>
> If you never opted into Microsoft Update than that's expected, Erika. No
> worry there.
>
> >>had Comodo 3.0 for a firewall that I installed in November but recently
> >>uninstalled it to see if I could get Windows Update to work.

>
> That is the most likely culprit. There have been posts concerning Comodo
> not allowing the installation of required files needed to update the system.
> Suggest you try "Method 2: Download and install the Windows Update
> Agent" here:
> http://support.microsoft.com/kb/943144
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Erika wrote:
>
> > Still looking for help or any suggestions on what to do to fix my Windows
> > Update problem. Firewall is not the problem. I do not have any software
> > accelerator programs that I am aware of. I added the Windows Update website
> > and the Microsoft Update website to the Trusted Sites list and did not find
> > any entries for Windows Update and Microsoft Update from the hosts file.
> > Below I copied and pasted 30 or so lines from my windowsupdate.log and
> > concerned since only one file was found under
> > C:\WINDOWS\SoftwareDistribution\WuRedir. Does any MS-MVPs have any
> > suggestions on what I should or need to do so I can make sure I receive
> > critical Updates for XP 2SP and any other Microsoft products?
> >
> > "Erika" wrote:
> >
> >
> >>I have been receiving updates for my Anti-Virus avast! 4.7. I only have not
> >>been able to receive updates for Microsoft Windows Update and Windows
> >>Defender (anti-spyware). I have Windows Update set to automatically run but
> >>noticed that the updates are not happening and tried to go to the site to
> >>update and keep receiving error 0x80072ee7. Enclosed is about 30 or so lines
> >>of my %windir%\windowsupdate.log when I go to Windows Update which I hope
> >>maybe will help you figure out my problem.
> >>
> >>2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
> >>2007-12-31 13:42:29:359 1140 a2c AU #########
> >>2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for updates
> >>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> >>2007-12-31 13:42:29:703 1140 23c Agent *************
> >>2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
> >>[CallerId = AutomaticUpdates]
> >>2007-12-31 13:42:29:718 1140 23c Agent *********
> >>2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
> >>priority = No
> >>2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
> >>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> >>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> >>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> >>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> >>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> >>IsAssigned=1 and RebootRequired=1"
> >>2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
> >>{9482F4B4-E343-43B6-B170-9A65BC822C77}
> >>2007-12-31 13:42:41:437 1140 23c Agent Update
> >>{F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
> >>supersedence
> >>2007-12-31 13:42:41:437 1140 23c Agent Update
> >>{45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
> >>supersedence
> >>2007-12-31 13:42:41:437 1140 23c Agent * Added update
> >>{647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
> >>2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13 categories
> >>in search; evaluated appl. rules of 609 out of 974 deployed entities
> >>2007-12-31 13:42:41:453 1140 23c Agent *********
> >>2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
> >>[CallerId = AutomaticUpdates]
> >>2007-12-31 13:42:41:453 1140 23c Agent *************
> >>2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for updates
> >>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> >>2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
> >>2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
> >>offline scan:
> >>2007-12-31 13:42:41:453 1140 dd4 AU #########
> >>2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
> >>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> >>2007-12-31 13:42:41:453 1140 dd4 AU #############
> >>2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
> >>2008-01-01 08:00:00
> >>2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
> >>{8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
> >>13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
> >>2007-12-31 13:45:17:703 360 390 Misc =========== Logging initialized
> >>(build: 7.0.6000.381, tz: -0500) ===========
> >>2007-12-31 13:45:17:703 360 390 Misc = Process: C:\Program Files\Internet
> >>Explorer\IEXPLORE.EXE
> >>2007-12-31 13:45:17:703 360 390 Misc = Module:
> >>C:\WINDOWS\system32\wuweb.dll
> >>2007-12-31 13:45:17:703 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
> >>for http://download.windowsupdate.com/v7...r/wuredir.cab:
> >>error 0x80072ee7
> >>2007-12-31 13:45:32:718 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:33:046 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:33:078 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident .cab:
> >>2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:33:218 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident .cab:
> >>2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
> >>for
> >>http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
> >>2007-12-31 13:45:48:218 360 390 WUWeb FATAL: CheckIfClientUpdateNeeded
> >>failed: error 0x80072ee7
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77
> >>wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
> >>Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.
> >>
> >>
> >>
> >>"PA Bear" wrote:
> >>
> >>
> >>>Are other updates installing?
> >>>
> >>>You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> >>>0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> >>>you try to use the Windows Update Web site or the Microsoft Update Web site:
> >>>http://support.microsoft.com/kb/836941
> >>>
> >>>Previous conversations about the problem:
> >>>http://groups.google.com/group/micro...rch+this+group
> >>>--
> >>>~Robear Dyer (PA Bear)
> >>>MS MVP-Windows (IE, OE, Security, Shell/User)
> >>>AumHa VSOP & Admin http://aumha.net
> >>>DTS-L http://dts-l.net/
> >>>
> >>>
> >>>Erika wrote:
> >>>
> >>>>I had problems with updating Windows Defender after installing it in
> >>>>November and had to manually update and now unable to do any Windows
> >>>>Updates. I get an error message of 0x80072EE7 when I manually go to the
> >>>>Windows Update site. I am using Windows XP SP2. I currently have avast!
> >>>>version 4.7 Home Editon for AV (only software that I am able to update)
> >>>>and
> >>>>had Comodo 3.0 for a firewall that I installed in November but recently
> >>>>uninstalled it to see if I could get Windows Update to work. I looked at
> >>>>some of the information on the MS support site to try but have been
> >>>>unsuccessful. Can a MS-MVP help me?
> >>>
> >>>

>

Reply With Quote
  #9 (permalink)  
Old 01-01-2008
Erika
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
When I unstalled Comodo I enabled the Windows Firewall.
"PA Bear" wrote:

> See MowGreen's reply.
>
> >> had Comodo 3.0 for a firewall that I installed in November but recently
> >> uninstalled it to see if I could get Windows Update to work.

>
> Have you replaced Comodo with another third-party firewall or is the Windows
> Firewall enabled now?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Erika wrote:
> > I have been receiving updates for my Anti-Virus avast! 4.7. I only have
> > not
> > been able to receive updates for Microsoft Windows Update and Windows
> > Defender (anti-spyware). I have Windows Update set to automatically run
> > but
> > noticed that the updates are not happening and tried to go to the site to
> > update and keep receiving error 0x80072ee7. Enclosed is about 30 or so
> > lines
> > of my %windir%\windowsupdate.log when I go to Windows Update which I hope
> > maybe will help you figure out my problem.
> >
> > 2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
> > 2007-12-31 13:42:29:359 1140 a2c AU #########
> > 2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for
> > updates
> > [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> > 2007-12-31 13:42:29:703 1140 23c Agent *************
> > 2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-12-31 13:42:29:718 1140 23c Agent *********
> > 2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
> > priority = No
> > 2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
> > IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> > IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> > IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> > DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> > IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> > IsAssigned=1 and RebootRequired=1"
> > 2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2007-12-31 13:42:41:437 1140 23c Agent Update
> > {F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
> > supersedence
> > 2007-12-31 13:42:41:437 1140 23c Agent Update
> > {45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
> > supersedence
> > 2007-12-31 13:42:41:437 1140 23c Agent * Added update
> > {647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
> > 2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13
> > categories
> > in search; evaluated appl. rules of 609 out of 974 deployed entities
> > 2007-12-31 13:42:41:453 1140 23c Agent *********
> > 2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2007-12-31 13:42:41:453 1140 23c Agent *************
> > 2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for
> > updates
> > [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> > 2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
> > 2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
> > offline scan:
> > 2007-12-31 13:42:41:453 1140 dd4 AU #########
> > 2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
> > [CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> > 2007-12-31 13:42:41:453 1140 dd4 AU #############
> > 2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
> > 2008-01-01 08:00:00
> > 2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
> > {8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
> > 13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0
> > AutomaticUpdates Success Content Install Reboot completed. 2007-12-31
> > 13:45:17:703 360 390 Misc =========== Logging initialized (build:
> > 7.0.6000.381, tz: -0500) =========== 2007-12-31 13:45:17:703 360 390 Misc
> > = Process: C:\Program Files\Internet
> > Explorer\IEXPLORE.EXE
> > 2007-12-31 13:45:17:703 360 390 Misc = Module:
> > C:\WINDOWS\system32\wuweb.dll
> > 2007-12-31 13:45:17:703 360 390 Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
> > 2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
> > for http://download.windowsupdate.com/v7...r/wuredir.cab:
> > error 0x80072ee7
> > 2007-12-31 13:45:32:718 360 390 Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
> > 2007-12-31 13:45:33:046 360 390 Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> > 2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
> > 2007-12-31 13:45:33:078 360 390 Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> > 2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
> > 2007-12-31 13:45:33:218 360 390 Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> > 2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
> > 2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
> > for
> > http://download.windowsupdate.com/v7...sus3setup.cab:
> > error 0x80072ee7 2007-12-31 13:45:48:218 360 390 WUWeb FATAL:
> > CheckIfClientUpdateNeeded
> > failed: error 0x80072ee7
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77
> > wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
> > Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.
> >
> >
> >
> > "PA Bear" wrote:
> >
> >> Are other updates installing?
> >>
> >> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> >> 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> >> you try to use the Windows Update Web site or the Microsoft Update Web
> >> site: http://support.microsoft.com/kb/836941
> >>
> >> Previous conversations about the problem:
> >> http://groups.google.com/group/micro...rch+this+group
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> Erika wrote:
> >>> I had problems with updating Windows Defender after installing it in
> >>> November and had to manually update and now unable to do any Windows
> >>> Updates. I get an error message of 0x80072EE7 when I manually go to the
> >>> Windows Update site. I am using Windows XP SP2. I currently have avast!
> >>> version 4.7 Home Editon for AV (only software that I am able to update)
> >>> and
> >>> had Comodo 3.0 for a firewall that I installed in November but recently
> >>> uninstalled it to see if I could get Windows Update to work. I looked at
> >>> some of the information on the MS support site to try but have been
> >>> unsuccessful. Can a MS-MVP help me?

>
>

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  #10 (permalink)  
Old 01-01-2008
Erika
 

Posts: n/a
Re: Windows Update Error 0x80072EE7
To ensure I install the correct Windows Update Agent under
http://support.microsoft.com/kb/943144 and Method 2 can anyone tell me if the
correct choice is it based on the PCs processor. My PC has an AMD Athlon 64
x2 4200+ processor and runs on Microsoft Windows Media Center Edition 2002 so
does that mean that I should click on the link for Method 2 for Windows
Update Agent "Windows, x64-based systems" or "AgentWindows, x86-based
systems"?


"MowGreen [MVP]" wrote:

> > only one file was found under C:\WINDOWS\SoftwareDistribution\WuRedir

>
> If you never opted into Microsoft Update than that's expected, Erika. No
> worry there.
>
> >>had Comodo 3.0 for a firewall that I installed in November but recently
> >>uninstalled it to see if I could get Windows Update to work.

>
> That is the most likely culprit. There have been posts concerning Comodo
> not allowing the installation of required files needed to update the system.
> Suggest you try "Method 2: Download and install the Windows Update
> Agent" here:
> http://support.microsoft.com/kb/943144
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Erika wrote:
>
> > Still looking for help or any suggestions on what to do to fix my Windows
> > Update problem. Firewall is not the problem. I do not have any software
> > accelerator programs that I am aware of. I added the Windows Update website
> > and the Microsoft Update website to the Trusted Sites list and did not find
> > any entries for Windows Update and Microsoft Update from the hosts file.
> > Below I copied and pasted 30 or so lines from my windowsupdate.log and
> > concerned since only one file was found under
> > C:\WINDOWS\SoftwareDistribution\WuRedir. Does any MS-MVPs have any
> > suggestions on what I should or need to do so I can make sure I receive
> > critical Updates for XP 2SP and any other Microsoft products?
> >
> > "Erika" wrote:
> >
> >
> >>I have been receiving updates for my Anti-Virus avast! 4.7. I only have not
> >>been able to receive updates for Microsoft Windows Update and Windows
> >>Defender (anti-spyware). I have Windows Update set to automatically run but
> >>noticed that the updates are not happening and tried to go to the site to
> >>update and keep receiving error 0x80072ee7. Enclosed is about 30 or so lines
> >>of my %windir%\windowsupdate.log when I go to Windows Update which I hope
> >>maybe will help you figure out my problem.
> >>
> >>2007-12-31 13:42:29:359 1140 a2c AU ## START ## AU: Search for updates
> >>2007-12-31 13:42:29:359 1140 a2c AU #########
> >>2007-12-31 13:42:29:359 1140 a2c AU <<## SUBMITTED ## AU: Search for updates
> >>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> >>2007-12-31 13:42:29:703 1140 23c Agent *************
> >>2007-12-31 13:42:29:718 1140 23c Agent ** START ** Agent: Finding updates
> >>[CallerId = AutomaticUpdates]
> >>2007-12-31 13:42:29:718 1140 23c Agent *********
> >>2007-12-31 13:42:29:718 1140 23c Agent * Online = No; Ignore download
> >>priority = No
> >>2007-12-31 13:42:29:718 1140 23c Agent * Criteria = "IsHidden=0 and
> >>IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> >>IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> >>IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> >>DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> >>IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> >>IsAssigned=1 and RebootRequired=1"
> >>2007-12-31 13:42:29:718 1140 23c Agent * ServiceID =
> >>{9482F4B4-E343-43B6-B170-9A65BC822C77}
> >>2007-12-31 13:42:41:437 1140 23c Agent Update
> >>{F40D654C-C79B-44AE-80F7-23FB8D8B7CEE}.100 is pruned out due to potential
> >>supersedence
> >>2007-12-31 13:42:41:437 1140 23c Agent Update
> >>{45C0C301-CDAB-412C-9456-401A72B632FF}.100 is pruned out due to potential
> >>supersedence
> >>2007-12-31 13:42:41:437 1140 23c Agent * Added update
> >>{647916B1-C103-472E-970F-C18FACB1798C}.100 to search result
> >>2007-12-31 13:42:41:437 1140 23c Agent * Found 1 updates and 13 categories
> >>in search; evaluated appl. rules of 609 out of 974 deployed entities
> >>2007-12-31 13:42:41:453 1140 23c Agent *********
> >>2007-12-31 13:42:41:453 1140 23c Agent ** END ** Agent: Finding updates
> >>[CallerId = AutomaticUpdates]
> >>2007-12-31 13:42:41:453 1140 23c Agent *************
> >>2007-12-31 13:42:41:453 1140 dd4 AU >>## RESUMED ## AU: Search for updates
> >>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> >>2007-12-31 13:42:41:453 1140 dd4 AU # 1 updates detected
> >>2007-12-31 13:42:41:453 1140 dd4 AU WARNING: AU ignoring update during
> >>offline scan:
> >>2007-12-31 13:42:41:453 1140 dd4 AU #########
> >>2007-12-31 13:42:41:453 1140 dd4 AU ## END ## AU: Search for updates
> >>[CallId = {6DB1EF60-1BA3-4318-8138-59C31B49D81B}]
> >>2007-12-31 13:42:41:453 1140 dd4 AU #############
> >>2007-12-31 13:42:41:453 1140 dd4 AU Setting AU scheduled install time to
> >>2008-01-01 08:00:00
> >>2007-12-31 13:42:41:484 1140 23c Report REPORT EVENT:
> >>{8157A166-53D5-47B4-9422-7EA48E4E7DC7} 2007-12-31
> >>13:42:27:687-0500 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
> >>2007-12-31 13:45:17:703 360 390 Misc =========== Logging initialized
> >>(build: 7.0.6000.381, tz: -0500) ===========
> >>2007-12-31 13:45:17:703 360 390 Misc = Process: C:\Program Files\Internet
> >>Explorer\IEXPLORE.EXE
> >>2007-12-31 13:45:17:703 360 390 Misc = Module:
> >>C:\WINDOWS\system32\wuweb.dll
> >>2007-12-31 13:45:17:703 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>2007-12-31 13:45:17:718 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:32:718 360 390 Misc WARNING: DownloadFileInternal failed
> >>for http://download.windowsupdate.com/v7...r/wuredir.cab:
> >>error 0x80072ee7
> >>2007-12-31 13:45:32:718 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>2007-12-31 13:45:32:718 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:33:046 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> >>2007-12-31 13:45:33:046 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:33:078 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident .cab:
> >>2007-12-31 13:45:33:093 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:33:218 360 390 Misc Validating signature for
> >>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident .cab:
> >>2007-12-31 13:45:33:218 360 390 Misc Microsoft signed: Yes
> >>2007-12-31 13:45:48:218 360 390 Misc WARNING: DownloadFileInternal failed
> >>for
> >>http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
> >>2007-12-31 13:45:48:218 360 390 WUWeb FATAL: CheckIfClientUpdateNeeded
> >>failed: error 0x80072ee7
> >>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4 B4-E343-43B6-B170-9A65BC822C77
> >>wuredir.cab Modified 11/21/2007 and wuredir.xml Modified 3/21/2007
> >>Only 1 file found under C:\WINDOWS\SoftwareDistribution\WuRedir.
> >>
> >>
> >>
> >>"PA Bear" wrote:
> >>
> >>
> >>>Are other updates installing?
> >>>
> >>>You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> >>>0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> >>>you try to use the Windows Update Web site or the Microsoft Update Web site:
> >>>http://support.microsoft.com/kb/836941
> >>>
> >>>Previous conversations about the problem:
> >>>http://groups.google.com/group/micro...rch+this+group
> >>>--
> >>>~Robear Dyer (PA Bear)
> >>>MS MVP-Windows (IE, OE, Security, Shell/User)
> >>>AumHa VSOP & Admin http://aumha.net
> >>>DTS-L http://dts-l.net/
> >>>
> >>>
> >>>Erika wrote:
> >>>
> >>>>I had problems with updating Windows Defender after installing it in
> >>>>November and had to manually update and now unable to do any Windows
> >>>>Updates. I get an error message of 0x80072EE7 when I manually go to the
> >>>>Windows Update site. I am using Windows XP SP2. I currently have avast!
> >>>>version 4.7 Home Editon for AV (only software that I am able to update)
> >>>>and
> >>>>had Comodo 3.0 for a firewall that I installed in November but recently
> >>>>uninstalled it to see if I could get Windows Update to work. I looked at
> >>>>some of the information on the MS support site to try but have been
> >>>>unsuccessful. Can a MS-MVP help me?
> >>>
> >>>

>

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