Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Sam wrote:
> My update program has stopped working! The prompt says 8 updates
> available,
> click here to install, I click install but after5 minutes I get an error
> code that it was unable to install and I will be contacted if a solution
> is
> found...When I shut the machine down I get a message that it is installing
> 1
> of 8 updates and it will shut down afterwards. I can leave it on all night
> and it never installs....Any suggestions? can I reinstall updater?