Are you attempting to install it via Windows Update website or are you
getting this error when Automatic Updates tries to install it, Troy?
Can you download the update from the following link (save it to your
desktop, don't Run it), then install it manually by double-clicking on the
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
If still no joy...
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> THE UPDATE Cumulative Security Update for Internet Explorer 7 in Windows
> Vista (KB942615) fails to install and the error 80070002 is received.
> Ive tried all the help and support fixes including deleting the download
> foldr,rrenaming thrr SD folder, Did a system scan it found corrupt files
> couldnt repair them can anyone help me?