Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
1. Can you install it manually? Save the download to your desktop then
double-click on it to install:
2. If no joy, see the Known Issues and "More information about..." sections
As suggested on the above page:
> Method 1
> Use Microsoft XML Core Services (MSXML) 6.0 instead of MSXML 4.0.
Start > Run > copy and paste the below into the Open: line
Click OK or press Enter
Please post the msxml4-KB936181-enu.LOG in a reply to this thread.
4. Or simply cut to the chase and...
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
> Vista Home Basic. Update: Security Update for Microsoft XML Core Services
> 4.0 Service Pack 2 (KB936181)
>> Windows version? What updates?
>> Gemma wrote:
>>> Im have been trying to download iTunes for a while now. When i get to a
>>> certain stage it says "Windows Installer cant be accessed". Also when i
>>> to install some updates it wont download, just says, "Error code: code
>>> Does anyone know how i can over come my problem??