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Can't Fix Issues After Updating

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-28-2007
I Just Want It To Work
 

Posts: n/a
Can't Fix Issues After Updating
I have been trying to fix the problem(s) myself for almost a month now. I'm
breaking down and finally wanting to ask for help!

HP Laptop running Vista Premium 32-bit (manufacturer install). Nvidia
graphics card.

I have updated my computer with all the recommended windows updates and most
of the HP ones (the audio update permadently mutes the system and graphics
card updates say they aren't needed).

-After one Windows update, my zune player stopped being recognized. I
followed all the instructions to fix this, and it never worked again on this
computer.

-SimCity Societies will not load. It says Runtime has asked the program to
close. I've tried every recommended update, only to be told they "do not
apply to me".

Other issues have come up, but all are similar to those primary problems.
Any update I install says it "isn't needed" or causes more issues.

Thanks.
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  #2 (permalink)  
Old 12-28-2007
PA Bear
 

Posts: n/a
Re: Can't Fix Issues After Updating
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

I Just Want It To Work wrote:
> I have been trying to fix the problem(s) myself for almost a month now.
> I'm
> breaking down and finally wanting to ask for help!
>
> HP Laptop running Vista Premium 32-bit (manufacturer install). Nvidia
> graphics card.
>
> I have updated my computer with all the recommended windows updates and
> most
> of the HP ones (the audio update permadently mutes the system and graphics
> card updates say they aren't needed).
>
> -After one Windows update, my zune player stopped being recognized. I
> followed all the instructions to fix this, and it never worked again on
> this
> computer.
>
> -SimCity Societies will not load. It says Runtime has asked the program to
> close. I've tried every recommended update, only to be told they "do not
> apply to me".
>
> Other issues have come up, but all are similar to those primary problems.
> Any update I install says it "isn't needed" or causes more issues.
>
> Thanks.


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