Windows XP Service Pack 2 Problem Solver
If the installer keeps complaining about files in use or mysterious access problems, try
the following two approaches.
Try to install Service Pack 2 in safe mode.
Try to install Service Pack 2 after a clean boot.
The information on clean booting is contained in the following Microsoft Knowledge Base
How to perform a clean boot in Windows XP
TaurArian [MVP] 2005-2008 - Australia
How to ask a question: http://support.microsoft.com/kb/555375
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
"WinterGR" <WinterGR@discussions.microsoft.com> wrote in message
| While trying to install service pack 2, I am receiving an error message
| saying that the file c:/windows/system32/ftp.exe is either open or in use by
| another program, but I do not actually have anything else open. I've
| disabled my anti virus software, too. Any ideas on what is wrong with this