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Continuous prompting to install update KB928366

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-26-2007
Erelannon
 

Posts: n/a
Continuous prompting to install update KB928366
Windows Update history shows I have installed KB928366 more than 100 times.
It continues to be prompted via both the website and the systray icon. I
previously found this link
(http://support.microsoft.com/Default.aspx?kbid=910339) somewhere else in
this newsgroup (can't find that series of posts now).

1. Per that page, I did Start > Run > "%Windir%\KB928366.log" and got the
file not found error.

2. I have downloaded and saved the KB928366 file to my desktop.
(file name: "NDP1.1sp1-KB928366-X86")
When I run it (in either Safe Mode or not), the hard drive whirs some, then
stops. Nothing else happens.

Is there anything else I can try?
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  #2 (permalink)  
Old 12-27-2007
PA Bear
 

Posts: n/a
Re: Continuous prompting to install update KB928366
See http://support.microsoft.com/kb/923100 (ignore the title)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Erelannon wrote:
> Windows Update history shows I have installed KB928366 more than 100
> times.
> It continues to be prompted via both the website and the systray icon. I
> previously found this link
> (http://support.microsoft.com/Default.aspx?kbid=910339) somewhere else in
> this newsgroup (can't find that series of posts now).
>
> 1. Per that page, I did Start > Run > "%Windir%\KB928366.log" and got the
> file not found error.
>
> 2. I have downloaded and saved the KB928366 file to my desktop.
> (file name: "NDP1.1sp1-KB928366-X86")
> When I run it (in either Safe Mode or not), the hard drive whirs some,
> then
> stops. Nothing else happens.
>
> Is there anything else I can try?


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  #3 (permalink)  
Old 01-25-2008
Calven
 

Posts: n/a
RE: Continuous prompting to install update KB928366

The issue can be caused by a damaged .NET Framework component. At this time,
let's refer to the following steps to troubleshoot it:

Step 1: Download Microsoft Windows Installer CleanUp Utility
============================================
1. Visit:
http://download.microsoft.com/downlo...BD/msicuu2.exe
2. Please save the file on your Desktop
3. Please double click the msicuu2.exe file to install it onto your computer.

Step 2: Remove .NET Framework 1.1
===========================
1. Click Start -> All Programs->Windows Installer Clean Up.
2. Please locate and remove .NET Framework software.

After performing these steps, please move on to the following suggestions to
reinstall .NET Framework 1.1 and its updates.

Step 3: Install .NET Framework 1.1 Redistributable Package and its updates
==============================================
Please download and install the following updates in order.

Microsoft .NET Framework Version 1.1 Redistributable Package
http://download.microsoft.com/downlo...6/dotnetfx.exe

Microsoft .NET Framework 1.1 Service Pack 1
http://download.microsoft.com/downlo...867460-X86.exe

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB928366)
http://download.microsoft.com/downlo...928366-X86.exe

Note: When the "File Download" window appears, please click Save, and follow
the directions to save the file on the Desktop. After downloading all the
setup files, please double-click on each one to install them.

Best Regards,

Calven


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