Windows XP Service Pack 2 Update failure

I'm trying to install Windows XP service pack 2 to no avail. During
installation process, I received the following error message,,,"Service Pack
2 Setup could not backup registry key HKCR\.DVR-MS to file
C:\\WINDOWS\$NtServicePackInstall$\reg00013. 5:Access is denied.

Would anyone know what this is and how this could be resolved? Thanks

NXC

"NXC" wrote:

> I'm trying to install Windows XP service pack 2 to no avail. During
> installation process, I received the following error message,,,"Service Pack
> 2 Setup could not backup registry key HKCR\.DVR-MS to file
> C:\\WINDOWS\$NtServicePackInstall$\reg00013. 5:Access is denied.
>
> Would anyone know what this is and how this could be resolved? Thanks
>
> NXC

Log-on as Administrator and disable your anti-virus application before
attempting to install WinXP SP2.

Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default...xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
WinXP-specific newsgroup:
news://msnews.microsoft.com/microsof...dowsxp.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


NXC wrote:
> I'm trying to install Windows XP service pack 2 to no avail. During
> installation process, I received the following error message,,,"Service
> Pack
> 2 Setup could not backup registry key HKCR\.DVR-MS to file
> C:\\WINDOWS\$NtServicePackInstall$\reg00013. 5:Access is denied.
>
> Would anyone know what this is and how this could be resolved? Thanks
>
> NXC

In addition to what PABear posted, you can edit the Permissions on this
registry key to see if doing so will allow the installation of SP2 to
complete :

Start > Run > type in

regedit
Click OK or press Enter

Click the plus sign next to HKEY_CLASSES_ROOT
Scroll down to .dvr-ms
*Right* clickt .dvr-ms and choose Permissions
Make sure that System is listed with these Permissions:

Full Control
Read

If not, check those boxes and then click Apply, OK.
Close the registry editor.
Then read the pre-installation links that PABear provided.

IF the Access Denied message appears after doing all of the above, check
http://winhlp.com/node/125#Cannot_in...Service_Pack_2
specifically, the 'Access Denied' section.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============




NXC wrote:

> I'm trying to install Windows XP service pack 2 to no avail. During
> installation process, I received the following error message,,,"Service Pack
> 2 Setup could not backup registry key HKCR\.DVR-MS to file
> C:\\WINDOWS\$NtServicePackInstall$\reg00013. 5:Access is denied.
>
> Would anyone know what this is and how this could be resolved? Thanks
>
> NXC

"NXC" wrote:

> I'm trying to install Windows XP service pack 2 to no avail. During
> installation process, I received the following error message,,,"Service Pack
> 2 Setup could not backup registry key HKCR\.DVR-MS to file
> C:\\WINDOWS\$NtServicePackInstall$\reg00013. 5:Access is denied.
>
> Would anyone know what this is and how this could be resolved? Thanks
>
> NXC