RE: error 0x8009310B

Your message was of great help! Thank you very much!

"PATRICIA" wrote:

> 'Solution.
> 1.Click on start. choose run
> 2. In the open box, type SIGVERIF
> 3.Click o.k
> 4. Click on 'Advanced' button and select. Look for other files that are not
> digitally signed
> 5.In the "Look in this folder" box, click on the browse button and point to
> the folder C:\WINDOWS\SYSTEM32\CATROOT
> 6. Check 'include subfolders'
> 7.click ok and then click on start.
> 8.Once the scan is complete a window will appear with a list of unsigned files
> DO NOT CLOSE THIS BOX
> Now you have to create a temp folder on your desktop.
> NEXT STEPS..
> 1.Go into my computer click on local disk (C)
> 2. Click on windows
> 3.Click on system32
> 4.Click on catroot
> 5.Click on any folders there and now comes the tricky part.
> The Box that you first opened the one I said not to exit from all the files
> that are in that box must be taken frome the folder last opened and
> transferred to the temp folder on your desktop. make sure you transfer only
> the files stated in the first box.
> If you understand this ok if not let me know.
> Now you can go into Windows update and download, the issue should be resolved.
> DONT ASK ME WHAT TO DO WITH THE TEMP FOLDER. JUST KEEP IT ON YOUR DESKTOP
>