Until you tell me what updates are being offered, I can't help you here.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
> I have managed to stop it asking about updates - it was sp3 incidentally -
> but I still cannot get on to excel at all - tells me it is configuring
> tells me it needs the disc?!!!! and can't find it - I've always had excel
> and never had a problem before
> "PA Bear" wrote:
>> What updates (e.g., Office 2003 SP3)?
>> confused wrote:
>>> Everytime I switch my computer on (Windows XP) I am told there are
>>> for it - when I try to install and I have tried both express and
>>> custom -
>>> keeps asking me for a disc to enable it to update? it also won't let me
>>> excel as it says the same thing - I need the disc - very confused