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Error 0x80072ee7

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-25-2007
Deedee
 

Posts: n/a
Error 0x80072ee7
i'm getting a error when trying to get windows updates
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  #2 (permalink)  
Old 12-25-2007
Engel
 

Posts: n/a
RE: Error 0x80072ee7

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD,"
"Error 0x80072F76," or "Error 0x80072F78" error message when you try to use
the
Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

When searching for available updates on the Update site, you see the
0x80072EE7
error

http://update.microsoft.com/windowsu...=en&IsMu=False

You may receive an error message when you search for available updates on
the
Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/?kbid=883821

Please letting us know the outcome
- - - -





"Deedee" wrote:

> i'm getting a error when trying to get windows updates

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  #3 (permalink)  
Old 12-25-2007
Florida Gal :)
 

Posts: n/a
RE: Error 0x80072ee7
try disabling some or all of the toolbars in Internet Explorer..see if that
helps some.
--
"Have a Great Day"


"Engel" wrote:

>
> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> 0x80072EFD,"
> "Error 0x80072F76," or "Error 0x80072F78" error message when you try to use
> the
> Windows Update Web site or the Microsoft Update Web site
> http://support.microsoft.com/?kbid=836941
>
> When searching for available updates on the Update site, you see the
> 0x80072EE7
> error
>
> http://update.microsoft.com/windowsu...=en&IsMu=False
>
> You may receive an error message when you search for available updates on
> the
> Windows Update Web site or on the Microsoft Update Web site
> http://support.microsoft.com/?kbid=883821
>
> Please letting us know the outcome
> - - - -
>
>
>
>
>
> "Deedee" wrote:
>
> > i'm getting a error when trying to get windows updates

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  #4 (permalink)  
Old 01-25-2008
Calven
 

Posts: n/a
RE: Error 0x80072ee7

This error is most likely caused by one of the following conditions:

1. Some third party programs affect the Windows Update service.
2. DNS was improperly configured.
3. The Windows Update Temporary folder is corrupted.

Let us refer to following steps to troubleshoot the issue.

Some third party programs can affect the Windows Update service. If you are
running any third party applications such as Spyblocker, Internet or web
accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Step 1: Configure the connection to obtain an IP address automatically
================================================== ===
1. Click "Start", click "Run", input "NCPA.CPL" (without quotations) and
press "Enter".
2. Right-click the network connection and click "Properties".
3. Click to highlight "Internet Protocol (TCP/IP)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address
automatically".
5. Click "OK".

Step 2: Rename the SoftwareDistribution folder
====================================
1. Click Start, click Run, and type "cmd" (without the quotes) and press
Enter. Please run the following command in the opened window to stop the
Automatic Updates service.

Type in "net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was
successfully stopped before we try to rename the folder. However, if it
failed, please let me know before performing any further steps and include
any error messages you may have received when it failed.

2. Click Start, click Run, and type in "%windir%" (without the quotes) and
press Enter.
3. In the opened folder, look for the folder named "SoftwareDistribution".
4. Right-click on the folder, select Rename and type "SDold" (without the
quotes) to rename this folder.
5. Click Start, click Run, and type "cmd" (without the quotes) and press
Enter.

Type the command "net start WuAuServ" (without the quotes) in the opened
window to restart the Automatic Updates service.

Note: Please look at the cmd window and make sure it says that it was
successfully started. However, if it failed, please let me know before
performing any further steps and include any error messages you may have
received when it failed.

Best Regards,

Calven


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