Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
> I am having awful time of it here. first got into the problem when we were
> couldnt fix it. then figured that i needed a window update and tried to
> download but got the Error Code: 0x80242006, which i went to this forum
> got info on how to preceed, attempted to down load the net3.0 and the add
> KB... updates. i think my updater is hosed'
> i am running windows xp/sp2