Hi BiG aL, I remembered reading something about ZoneLabs and WU awhile back - from my
notes
Posted by another user:
For ZoneAlarm, go into the privacy tab and add update.microsoft.com under the site list
tab and enable mobile codes for only this one.
This will allow Active X to be run, which is required for Windows Update to run
successfully.
Posted by SueH
I fixed it!! Nothing suggested seemed to work. I kept at it and figured it out finally! I
use ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware protection. I opened the
application main menu and clicked 'Privacy' on left menu. On the upper right there are 3
Tabs named Main, Site List & Cache Cleaner. Click on Main tab and go down to 3rd option at
bottom of window called Mobile Code Control. Click 'Custom' button. In 'Custom Privacy
Settings' window click tab called 'Mobile Code'. Click button named 'Reset to Default'.
Click 'Apply' then 'OK'. That should do it. The ActiveX embedded objects had been blocked
causing Windows Update to be blocked as a result. Hope this helps anyone who needs it. If
using other security software check the settings to be sure this isn't what is preventing
updates from running.
Good luck!!
Personally I'm not familiar with ZoneLabs or the versions, but something here may be
similar in your situation/version which could be blocking WU.
Just a thought. Worth a quick check.
--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question:
http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
"BiG aL" <BiGaL@discussions.microsoft.com> wrote in message
news:8B8E79C7-9E13-4A1F-A982-70B9DAD4E403@microsoft.com...
| ZoneLabs Zone Alarm version 5.0 I disabled the firewall on Zone Alarm and
| enabled the microsoft firewall in my control panel.
|
| "MowGreen [MVP]" wrote:
|
| > BiG aL,
| >
| > What is the installed antivirus/security software ?
| >
| >
| > MowGreen [MVP 2003-2008]
| > ===============
| > *-343-* FDNY
| > Never Forgotten
| > ===============
| >
| >
| >
| > BiG aL wrote:
| > > I have the same problem many other XP users are having related to downloading
| > > a SP2 update. I've tried all of the suggested solutions on the
| > > troubleshooting website and I am having the same results. The following is
| > > the log of the last attempt:
| > >
| > > 2007-12-20 17:42:35:750 1072 618 Service ** START ** Service: Service startup
| > > 2007-12-20 17:42:35:750 1072 618 Service *********
| > > 2007-12-20 17:42:37:031 1072 618 Agent * WU client version 7.0.6000.381
| > > 2007-12-20 17:42:37:031 1072 618 Agent * Base directory:
| > > C:\WINDOWS\SoftwareDistribution
| > > 2007-12-20 17:42:39:093 1072 618 Agent * Access type: No proxy
| > > 2007-12-20 17:42:39:093 1072 618 Agent * Default proxy bypass: 127.0.0.1
| > > 2007-12-20 17:42:39:093 1072 618 Agent * Network state: Connected
| > > 2007-12-20 17:43:24:982 1072 618 Agent *********** Agent: Initializing
| > > Windows Update Agent ***********
| > > 2007-12-20 17:43:24:982 1072 618 Agent *********** Agent: Initializing
| > > global settings cache ***********
| > > 2007-12-20 17:43:24:982 1072 618 Agent * WSUS server: <NULL>
| > > 2007-12-20 17:43:24:982 1072 618 Agent * WSUS status server: <NULL>
| > > 2007-12-20 17:43:24:982 1072 618 Agent * Target group: (Unassigned
| > > Computers)
| > > 2007-12-20 17:43:24:982 1072 618 Agent * Windows Update access disabled: No
| > > 2007-12-20 17:43:25:810 1072 618 DnldMgr Download manager restoring 0
| > > downloads
| > > 2007-12-20 17:43:25:810 1072 618 AU ########### AU: Initializing Automatic
| > > Updates ###########
| > > 2007-12-20 17:43:25:826 1072 618 AU # AU disabled through User preference
| > > 2007-12-20 17:43:25:826 1072 618 AU AU finished delayed initialization
| > > 2007-12-20 17:43:26:935 1072 618 Report *********** Report: Initializing
| > > static reporting data ***********
| > > 2007-12-20 17:43:26:935 1072 618 Report * OS Version = 5.1.2600.1.0.65792
| > > 2007-12-20 17:43:27:029 1072 618 Report * Computer Brand = NVIDIA
| > > 2007-12-20 17:43:27:029 1072 618 Report * Computer Model = AWRDACPI
| > > 2007-12-20 17:43:27:045 1072 618 Report * Bios Revision = 6.00 PG
| > > 2007-12-20 17:43:27:045 1072 618 Report * Bios Name = Phoenix - AwardBIOS
| > > v6.00PG
| > > 2007-12-20 17:43:27:045 1072 618 Report * Bios Release Date =
| > > 2004-01-28T00:00:00
| > > 2007-12-20 17:43:27:045 1072 618 Report * Locale ID = 1033
| > > 2007-12-20 18:34:26:248 672 298 Misc =========== Logging initialized
| > > (build: 7.0.6000.381, tz: -0500) ===========
| > > 2007-12-20 18:34:26:279 672 298 Misc = Process: C:\Program Files\Internet
| > > Explorer\IEXPLORE.EXE
| > > 2007-12-20 18:34:26:279 672 298 Misc = Module:
| > > C:\WINDOWS\system32\WUWEB.DLL
| > > 2007-12-20 18:34:26:248 672 298 Misc Validating signature for
| > >
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
| > > 2007-12-20 18:34:26:357 672 298 Misc Microsoft signed: Yes
| > > 2007-12-20 18:34:26:467 672 298 Misc WARNING: DownloadFileInternal failed
| > > for
http://download.windowsupdate.com/v7...r/wuredir.cab:
| > > error 0x80072ee7
| > > 2007-12-20 18:34:26:467 672 298 Misc Validating signature for
| > >
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
| > > 2007-12-20 18:34:26:467 672 298 Misc Microsoft signed: Yes
| > > 2007-12-20 18:34:26:842 672 298 Misc Validating signature for
| > >
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
| > > 2007-12-20 18:34:26:842 672 298 Misc Microsoft signed: Yes
| > > 2007-12-20 18:34:26:873 672 298 Misc Validating signature for
| > > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
| > > 2007-12-20 18:34:26:888 672 298 Misc Microsoft signed: Yes
| > > 2007-12-20 18:34:27:092 672 298 Misc Validating signature for
| > > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
| > > 2007-12-20 18:34:27:123 672 298 Misc Microsoft signed: Yes
| > > 2007-12-20 18:34:27:138 672 298 Misc WARNING: DownloadFileInternal failed
| > > for
| > >
http://download.windowsupdate.com/v7...sus3setup.cab:
error 0x80072ee7
| > > 2007-12-20 18:34:27:138 672 298 WUWeb FATAL: CheckIfClientUpdateNeeded
| > > failed: error 0x80072ee7
| > >
| > > Thanks for the assistance.
| >
Linear Mode
