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Can't open IE and Outlook 2000 after recent update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-20-2007
peterg@goodmanonline.com
 

Posts: n/a
Can't open IE and Outlook 2000 after recent update
Hi,
I appreciate any advice I can get on this. Just after getting the
latest MS update I have had this problem.

Whenever I open Outlook 2000 or IE My laptop gets a popup message that
says: "Microsoft Outlook (or IE) has encountered an error and needs to
close".

When I check the details I get the following:

AppVer: 9.0.2416 ModName: mshtml.dll
Mod Ver 7.0.6000.16587 Offset: 000eb9a1

Any ideas? Where can I get help with this. I have three years of
important business emails that I can't get to.

Regards,

Peter
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  #2 (permalink)  
Old 12-20-2007
PA Bear
 

Posts: n/a
Re: Can't open IE and Outlook 2000 after recent update
Windows version? IE version?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

peterg@goodmanonline.com wrote:
> Hi,
> I appreciate any advice I can get on this. Just after getting the
> latest MS update I have had this problem.
>
> Whenever I open Outlook 2000 or IE My laptop gets a popup message that
> says: "Microsoft Outlook (or IE) has encountered an error and needs to
> close".
>
> When I check the details I get the following:
>
> AppVer: 9.0.2416 ModName: mshtml.dll
> Mod Ver 7.0.6000.16587 Offset: 000eb9a1
>
> Any ideas? Where can I get help with this. I have three years of
> important business emails that I can't get to.
>
> Regards,
>
> Peter

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  #3 (permalink)  
Old 01-07-2008
JJOHN
 

Posts: n/a
Re: Can't open IE and Outlook 2000 after recent update


"PA Bear" wrote:

> Windows version? IE version?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
> peterg@goodmanonline.com wrote:
> > Hi,
> > I appreciate any advice I can get on this. Just after getting the
> > latest MS update I have had this problem.
> >
> > Whenever I open Outlook 2000 or IE My laptop gets a popup message that
> > says: "Microsoft Outlook (or IE) has encountered an error and needs to
> > close".
> >
> > When I check the details I get the following:
> >
> > AppVer: 9.0.2416 ModName: mshtml.dll
> > Mod Ver 7.0.6000.16587 Offset: 000eb9a1
> >
> > Any ideas? Where can I get help with this. I have three years of
> > important business emails that I can't get to.
> >
> > Regards,
> >
> > Peter

>

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  #4 (permalink)  
Old 01-07-2008
JJOHN
 

Posts: n/a
Re: Can't open IE and Outlook 2000 after recent update
Sorry - new to this post - YES, I have the same problem although not sure why
it happened ( not after a MS update). Seemed to be related to my Trend Macro
anti spam free version expiring and not being able to update it. You wrote
weeks ago - where are things at now for you?

thanks - JJ

"PA Bear" wrote:

> Windows version? IE version?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
> peterg@goodmanonline.com wrote:
> > Hi,
> > I appreciate any advice I can get on this. Just after getting the
> > latest MS update I have had this problem.
> >
> > Whenever I open Outlook 2000 or IE My laptop gets a popup message that
> > says: "Microsoft Outlook (or IE) has encountered an error and needs to
> > close".
> >
> > When I check the details I get the following:
> >
> > AppVer: 9.0.2416 ModName: mshtml.dll
> > Mod Ver 7.0.6000.16587 Offset: 000eb9a1
> >
> > Any ideas? Where can I get help with this. I have three years of
> > important business emails that I can't get to.
> >
> > Regards,
> >
> > Peter

>

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