Client failed to communicate with WSUS server

WSUS 3.0 has been working wonderfully except for a couple of the
workstations. I have verified that they received the AU GPO but they failed
to report to WSUS server.

From the WindowsUpdate.log, I am seeing the following error "Shutdwn FATAL:
WUAutoUpdateAtShutdown failed, hr=8024A000:".

2007-12-19 10:05:25:497 900 1a8 DnldMgr Download manager restoring 0
downloads
2007-12-19 10:05:25:513 900 1a8 AU ########### AU: Initializing Automatic
Updates ###########
2007-12-19 10:05:25:513 900 1a8 AU # AU disabled through Policy
2007-12-19 10:05:25:513 900 1a8 AU AU finished delayed initialization
2007-12-19 10:05:26:504 900 1a8 Report *********** Report: Initializing
static reporting data ***********
2007-12-19 10:05:26:504 900 1a8 Report * OS Version = 5.1.2600.2.0.65792
2007-12-19 10:05:26:689 900 1a8 Report * Computer Brand = Dell Inc.
2007-12-19 10:05:26:689 900 1a8 Report * Computer Model = Latitude D620

2007-12-19 10:05:26:705 900 1a8 Report * Bios Revision = A04
2007-12-19 10:05:26:720 900 1a8 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A04
2007-12-19 10:05:26:720 900 1a8 Report * Bios Release Date =
2006-08-28T00:00:00
2007-12-19 10:05:26:720 900 1a8 Report * Locale ID = 1033
2007-12-19 19:03:09:292 540 f04 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2007-12-19 19:03:09:292 540 f04 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2007-12-19 19:03:09:292 540 f04 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-12-19 19:03:09:292 540 f04 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=8024A000

Does anybody have any clue of what is happening?

Thanks in advance!

Perhaps try the WSUS Newsgroup
http://www.microsoft.com/technet/com... date_services

news://msnews.microsoft.com/microsof...pdate_services
(OE client)


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"SAFairfax" <SAFairfax@discussions.microsoft.com> wrote in message
news:756F89FF-44A0-4D12-9AE5-50FEA5A0E5D9@microsoft.com...
| WSUS 3.0 has been working wonderfully except for a couple of the
| workstations. I have verified that they received the AU GPO but they failed
| to report to WSUS server.
|
| From the WindowsUpdate.log, I am seeing the following error "Shutdwn FATAL:
| WUAutoUpdateAtShutdown failed, hr=8024A000:".
|
| 2007-12-19 10:05:25:497 900 1a8 DnldMgr Download manager restoring 0
| downloads
| 2007-12-19 10:05:25:513 900 1a8 AU ########### AU: Initializing Automatic
| Updates ###########
| 2007-12-19 10:05:25:513 900 1a8 AU # AU disabled through Policy
| 2007-12-19 10:05:25:513 900 1a8 AU AU finished delayed initialization
| 2007-12-19 10:05:26:504 900 1a8 Report *********** Report: Initializing
| static reporting data ***********
| 2007-12-19 10:05:26:504 900 1a8 Report * OS Version = 5.1.2600.2.0.65792
| 2007-12-19 10:05:26:689 900 1a8 Report * Computer Brand = Dell Inc.
| 2007-12-19 10:05:26:689 900 1a8 Report * Computer Model = Latitude D620
|
| 2007-12-19 10:05:26:705 900 1a8 Report * Bios Revision = A04
| 2007-12-19 10:05:26:720 900 1a8 Report * Bios Name = Phoenix ROM BIOS
| PLUS Version 1.10 A04
| 2007-12-19 10:05:26:720 900 1a8 Report * Bios Release Date =
| 2006-08-28T00:00:00
| 2007-12-19 10:05:26:720 900 1a8 Report * Locale ID = 1033
| 2007-12-19 19:03:09:292 540 f04 Misc =========== Logging initialized
| (build: 7.0.6000.381, tz: -0500) ===========
| 2007-12-19 19:03:09:292 540 f04 Misc = Process:
| \??\C:\WINDOWS\system32\winlogon.exe
| 2007-12-19 19:03:09:292 540 f04 Misc = Module:
| C:\WINDOWS\system32\wuaueng.dll
| 2007-12-19 19:03:09:292 540 f04 Shutdwn FATAL: WUAutoUpdateAtShutdown
| failed, hr=8024A000
|
| Does anybody have any clue of what is happening?
|
| Thanks in advance!