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Error 0X80072EE7

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-19-2007
michgal2k
 

Posts: n/a
Error 0X80072EE7
I have tried everything Microsoft has suggested and nothing has worked.
I found this in another post -
"MowGreen [MVP]" wrote:

> What was the name of the proxy server that was removed ?
> Have you disabled the Trend firewall, enabled the native XP firewall,
> and then done a manual visit to Windows Update ?
> What is Xtech ?
> Can you Stop the Automatic Updates service via the Services console and
> then restart it [Start > Run > type in services.msc > Click OK] ?
>
> Try another manual visit to Windows Update, when the error occurs close
> Internet Explorer, and then go to Start > Run > type in
>
> %windir%\windowsupdate.log
> Click OK or press Enter


I am having the same problem. Hope someone can make sense out of this logfile
I am having the same problem - here is my logfile
2007-12-19 11:10:19:531 1544 664 AU ########### AU: Setting new AU options
###########
2007-12-19 11:10:19:531 1544 664 AU Setting AU Approval Type to 4
2007-12-19 11:10:19:531 1544 664 AU Setting Install Schedule Day to 5
2007-12-19 11:10:19:531 1544 664 AU Setting Install Schedule Time to 6
2007-12-19 11:10:19:531 1544 664 AU # Policy changed, AU refresh required
= No
2007-12-19 11:10:19:531 1544 664 AU # Approval type: Scheduled (User
preference)
2007-12-19 11:10:19:531 1544 664 AU # Scheduled install day/time: Thursday
at 6:00
2007-12-19 11:10:19:531 1544 664 AU # Auto-install minor updates: Yes
(User preference)
2007-12-19 11:10:19:531 1544 664 AU AU settings changed through User
Preference.
2007-12-19 11:10:19:546 1544 664 AU Setting AU scheduled install time to
2007-12-20 11:00:00
2007-12-19 11:12:00:859 2448 690 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2007-12-19 11:12:00:859 2448 690 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-12-19 11:12:00:859 2448 690 COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
2007-12-19 11:12:00:921 1544 2c8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2007-12-19 11:12:00:937 1544 2c8 Misc Microsoft signed: Yes
2007-12-19 11:12:00:968 1460 290 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2007-12-19 11:12:00:968 1460 290 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-12-19 11:12:00:968 1460 290 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-12-19 11:12:00:968 1460 290 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-12-19 11:12:01:015 2448 690 COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2007-12-19 11:12:01:015 2448 690 COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2007-12-19 11:12:01:015 2448 690 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-12-19 11:12:01:062 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-19 11:12:01:078 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:468 2448 690 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v7...r/wuredir.cab:
error 0x80072ee7
2007-12-19 11:12:02:468 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-19 11:12:02:468 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:828 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-19 11:12:02:843 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:890 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2007-12-19 11:12:02:890 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:02:968 2448 690 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2007-12-19 11:12:02:984 2448 690 Misc Microsoft signed: Yes
2007-12-19 11:12:03:000 2448 690 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7



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  #2 (permalink)  
Old 12-22-2007
MowGreen [MVP]
 

Posts: n/a
Re: Error 0X80072EE7
For those who's systems are getting the 0X80072EE7 error code, suggest
opening a Command Prompt
Start > Run > type in

cmd
Click OK or press Enter

At the prompt, type these commands in, *pressing Enter after each one*

ipconfig /flushdns
exit

Now try a manual visit to either Windows or Microsoft Update to see if
the error reoccurrs.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



michgal2k wrote:

> I have tried everything Microsoft has suggested and nothing has worked.
> I found this in another post -
> "MowGreen [MVP]" wrote:
>
>
>>What was the name of the proxy server that was removed ?
>>Have you disabled the Trend firewall, enabled the native XP firewall,
>>and then done a manual visit to Windows Update ?
>>What is Xtech ?
>>Can you Stop the Automatic Updates service via the Services console and
>>then restart it [Start > Run > type in services.msc > Click OK] ?
>>
>>Try another manual visit to Windows Update, when the error occurs close
>>Internet Explorer, and then go to Start > Run > type in
>>
>>%windir%\windowsupdate.log
>>Click OK or press Enter

>
>
> I am having the same problem. Hope someone can make sense out of this logfile
> I am having the same problem - here is my logfile
> 2007-12-19 11:10:19:531 1544 664 AU ########### AU: Setting new AU options
> ###########
> 2007-12-19 11:10:19:531 1544 664 AU Setting AU Approval Type to 4
> 2007-12-19 11:10:19:531 1544 664 AU Setting Install Schedule Day to 5
> 2007-12-19 11:10:19:531 1544 664 AU Setting Install Schedule Time to 6
> 2007-12-19 11:10:19:531 1544 664 AU # Policy changed, AU refresh required
> = No
> 2007-12-19 11:10:19:531 1544 664 AU # Approval type: Scheduled (User
> preference)
> 2007-12-19 11:10:19:531 1544 664 AU # Scheduled install day/time: Thursday
> at 6:00
> 2007-12-19 11:10:19:531 1544 664 AU # Auto-install minor updates: Yes
> (User preference)
> 2007-12-19 11:10:19:531 1544 664 AU AU settings changed through User
> Preference.
> 2007-12-19 11:10:19:546 1544 664 AU Setting AU scheduled install time to
> 2007-12-20 11:00:00
> 2007-12-19 11:12:00:859 2448 690 COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddService -----------
> 2007-12-19 11:12:00:859 2448 690 COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2007-12-19 11:12:00:859 2448 690 COMAPI - AuthorizationCabPath =
> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
> 2007-12-19 11:12:00:921 1544 2c8 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> 2007-12-19 11:12:00:937 1544 2c8 Misc Microsoft signed: Yes
> 2007-12-19 11:12:00:968 1460 290 Misc =========== Logging initialized
> (build: 7.0.6000.381, tz: -0500) ===========
> 2007-12-19 11:12:00:968 1460 290 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2007-12-19 11:12:00:968 1460 290 Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2007-12-19 11:12:00:968 1460 290 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2007-12-19 11:12:01:015 2448 690 COMAPI - Added service, URL =
> http://update.microsoft.com/microsoftupdate/
> 2007-12-19 11:12:01:015 2448 690 COMAPI ----------- COMAPI:
> IUpdateServiceManager::RegisterServiceWithAU -----------
> 2007-12-19 11:12:01:015 2448 690 COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2007-12-19 11:12:01:062 2448 690 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-19 11:12:01:078 2448 690 Misc Microsoft signed: Yes
> 2007-12-19 11:12:02:468 2448 690 Misc WARNING: DownloadFileInternal failed
> for http://download.windowsupdate.com/v7...r/wuredir.cab:
> error 0x80072ee7
> 2007-12-19 11:12:02:468 2448 690 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-19 11:12:02:468 2448 690 Misc Microsoft signed: Yes
> 2007-12-19 11:12:02:828 2448 690 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-12-19 11:12:02:843 2448 690 Misc Microsoft signed: Yes
> 2007-12-19 11:12:02:890 2448 690 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2007-12-19 11:12:02:890 2448 690 Misc Microsoft signed: Yes
> 2007-12-19 11:12:02:968 2448 690 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2007-12-19 11:12:02:984 2448 690 Misc Microsoft signed: Yes
> 2007-12-19 11:12:03:000 2448 690 Misc WARNING: DownloadFileInternal failed
> for
> http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
>
>
>

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  #3 (permalink)  
Old 01-25-2008
Calven
 

Posts: n/a
RE: Error 0X80072EE7

This error is most likely caused by one of the following conditions:

1. Some third party programs affect the Windows Update service.
2. DNS was improperly configured.
3. The Windows Update Temporary folder is corrupted.

Let us refer to following steps to troubleshoot the issue.

Some third party programs can affect the Windows Update service. If you are
running any third party applications such as Spyblocker, Internet or web
accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Step 1: Configure the connection to obtain an IP address automatically
================================================== ===
1. Click "Start", click "Run", input "NCPA.CPL" (without quotations) and
press "Enter".
2. Right-click the network connection and click "Properties".
3. Click to highlight "Internet Protocol (TCP/IP)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address
automatically".
5. Click "OK".

Step 2: Rename the SoftwareDistribution folder
====================================
1. Click Start, click Run, and type "cmd" (without the quotes) and press
Enter. Please run the following command in the opened window to stop the
Automatic Updates service.

Type in "net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was
successfully stopped before we try to rename the folder. However, if it
failed, please let me know before performing any further steps and include
any error messages you may have received when it failed.

2. Click Start, click Run, and type in "%windir%" (without the quotes) and
press Enter.
3. In the opened folder, look for the folder named "SoftwareDistribution".
4. Right-click on the folder, select Rename and type "SDold" (without the
quotes) to rename this folder.
5. Click Start, click Run, and type "cmd" (without the quotes) and press
Enter.

Type the command "net start WuAuServ" (without the quotes) in the opened
window to restart the Automatic Updates service.

Note: Please look at the cmd window and make sure it says that it was
successfully started. However, if it failed, please let me know before
performing any further steps and include any error messages you may have
received when it failed.

Best Regards,

Calven


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