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Five Windows Updates won't install

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-16-2007
wytzeschouten
 

Posts: n/a
Five Windows Updates won't install
Hi,

I'm having trouble with five windows updates that all fail the install.

Where I'm at:
I'm running Windows XP and Service Pack 2 is installed. Other updates have
been installed without problems.

What I've done so far:
I've disabled both my ZoneLabs firewall and AVG Antivirus, but that didn't
help. I renamed the WINDOWS\SoftwareDistribution folder so that a new one was
installed. Through the Windows Update site, I did succeed in installing a new
version of the Windows Update software itself. But after that, still failure
on these five updates.

The codes for the updates are (in Dutch)
KB944653: Beveiligingsupdate voor Windows XP
KB941568: Beveiligingsupdate voor Windows XP
KB942615: Cumulatieve beveiligingsupdate voor Internet Explorer 7 voor
Windows XP
KB941569: Beveiligingsupdate voor Windows XP
KB942763: Update voor Windows XP
Where 'beveiligingsupdate' stands for Security, and the rest pretty much
looks like English anyway.

What should I do next?

Kind regards,
Wytze Schouten
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  #2 (permalink)  
Old 12-16-2007
PA Bear
 

Posts: n/a
Re: Five Windows Updates won't install
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
==============
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

wytzeschouten wrote:
> Hi,
>
> I'm having trouble with five windows updates that all fail the install.
>
> Where I'm at:
> I'm running Windows XP and Service Pack 2 is installed. Other updates have
> been installed without problems.
>
> What I've done so far:
> I've disabled both my ZoneLabs firewall and AVG Antivirus, but that didn't
> help. I renamed the WINDOWS\SoftwareDistribution folder so that a new one
> was installed. Through the Windows Update site, I did succeed in
> installing
> a new version of the Windows Update software itself. But after that, still
> failure on these five updates.
>
> The codes for the updates are (in Dutch)
> KB944653: Beveiligingsupdate voor Windows XP
> KB941568: Beveiligingsupdate voor Windows XP
> KB942615: Cumulatieve beveiligingsupdate voor Internet Explorer 7 voor
> Windows XP
> KB941569: Beveiligingsupdate voor Windows XP
> KB942763: Update voor Windows XP
> Where 'beveiligingsupdate' stands for Security, and the rest pretty much
> looks like English anyway.
>
> What should I do next?
>
> Kind regards,
> Wytze Schouten


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  #3 (permalink)  
Old 12-02-2008
gerard.waarle
 

Posts: n/a
RE: Five Windows Updates won't install


"wytzeschouten" wrote:

> Hi,
>
> I'm having trouble with five windows updates that all fail the install.
>
> Where I'm at:
> I'm running Windows XP and Service Pack 2 is installed. Other updates have
> been installed without problems.
>
> What I've done so far:
> I've disabled both my ZoneLabs firewall and AVG Antivirus, but that didn't
> help. I renamed the WINDOWS\SoftwareDistribution folder so that a new one was
> installed. Through the Windows Update site, I did succeed in installing a new
> version of the Windows Update software itself. But after that, still failure
> on these five updates.
>
> The codes for the updates are (in Dutch)
> KB944653: Beveiligingsupdate voor Windows XP
> KB941568: Beveiligingsupdate voor Windows XP
> KB942615: Cumulatieve beveiligingsupdate voor Internet Explorer 7 voor
> Windows XP
> KB941569: Beveiligingsupdate voor Windows XP
> KB942763: Update voor Windows XP
> Where 'beveiligingsupdate' stands for Security, and the rest pretty much
> looks like English anyway.
>
> What should I do next?
>
> Kind regards,
> Wytze Schouten

Reply With Quote
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