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recent Windows updates and resulting problems

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  #1 (permalink)  
Old 12-16-2007
gimmeshelter
 

Posts: n/a
recent Windows updates and resulting problems
Hello,

I've recently installed the following updates:

Windows XP Windows Malicious Software Removal Tool - December 2007
(KB890830) Wednesday, December 12, 2007

Windows XP Update for Windows XP (KB942763) Wednesday, December 12, 2007

Windows XP Security Update for Windows XP (KB941569) Wednesday, December
12, 2007
Windows XP Cumulative Security Update for Internet Explorer 7 for Windows
XP (KB942615) Wednesday, December 12, 2007

Windows XP Security Update for Windows XP (KB941568) Wednesday, December
12, 2007

Windows XP Security Update for Windows XP (KB944653) Wednesday, December
12, 2007

As a result I can no longer use a link in a web page to send email, with
error message indicating default mail client is not properly installed. I use
Outlook Express, and it is in fact designated as the default e-mail handler
both within it and Internet Explorer, as it always has been.

Short of de-installing the recent updates, can anyone provide insight as to
how this may be happening and/or how to fix it for good?

Thanks,

John
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  #2 (permalink)  
Old 12-16-2007
PA Bear
 

Posts: n/a
Re: recent Windows updates and resulting problems
Is MS Outlook also installed?

Is OE selected as the default in Start | [Control Panel | Add/Remove
Programs | ] Set Program Access and Defaults?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

gimmeshelter wrote:
> Hello,
>
> I've recently installed the following updates:
>
> Windows XP Windows Malicious Software Removal Tool - December 2007
> (KB890830) Wednesday, December 12, 2007
>
> Windows XP Update for Windows XP (KB942763) Wednesday, December 12, 2007
>
> Windows XP Security Update for Windows XP (KB941569) Wednesday, December
> 12, 2007
> Windows XP Cumulative Security Update for Internet Explorer 7 for Windows
> XP (KB942615) Wednesday, December 12, 2007
>
> Windows XP Security Update for Windows XP (KB941568) Wednesday, December
> 12, 2007
>
> Windows XP Security Update for Windows XP (KB944653) Wednesday, December
> 12, 2007
>
> As a result I can no longer use a link in a web page to send email, with
> error message indicating default mail client is not properly installed. I
> use Outlook Express, and it is in fact designated as the default e-mail
> handler both within it and Internet Explorer, as it always has been.
>
> Short of de-installing the recent updates, can anyone provide insight as
> to
> how this may be happening and/or how to fix it for good?
>
> Thanks,
>
> John


Reply With Quote
  #3 (permalink)  
Old 12-16-2007
gimmeshelter
 

Posts: n/a
Re: recent Windows updates and resulting problems
Hello PA Bear,

MS Outlook is available to me as part MS Office 2003, but I have never
'installed' it. and yes, OE is the default in ' Set Program Access and
Defaults' as are other Microsoft Windows programs.

"PA Bear" wrote:

> Is MS Outlook also installed?
>
> Is OE selected as the default in Start | [Control Panel | Add/Remove
> Programs | ] Set Program Access and Defaults?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
> gimmeshelter wrote:
> > Hello,
> >
> > I've recently installed the following updates:
> >
> > Windows XP Windows Malicious Software Removal Tool - December 2007
> > (KB890830) Wednesday, December 12, 2007
> >
> > Windows XP Update for Windows XP (KB942763) Wednesday, December 12, 2007
> >
> > Windows XP Security Update for Windows XP (KB941569) Wednesday, December
> > 12, 2007
> > Windows XP Cumulative Security Update for Internet Explorer 7 for Windows
> > XP (KB942615) Wednesday, December 12, 2007
> >
> > Windows XP Security Update for Windows XP (KB941568) Wednesday, December
> > 12, 2007
> >
> > Windows XP Security Update for Windows XP (KB944653) Wednesday, December
> > 12, 2007
> >
> > As a result I can no longer use a link in a web page to send email, with
> > error message indicating default mail client is not properly installed. I
> > use Outlook Express, and it is in fact designated as the default e-mail
> > handler both within it and Internet Explorer, as it always has been.
> >
> > Short of de-installing the recent updates, can anyone provide insight as
> > to
> > how this may be happening and/or how to fix it for good?
> >
> > Thanks,
> >
> > John

>
>

Reply With Quote
  #4 (permalink)  
Old 12-16-2007
PA Bear
 

Posts: n/a
Re: recent Windows updates and resulting problems
1.

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

1. Assuming you don't use any of its functionality, Remove Outlook from your
install of Office.

2a. http://www.oehelp.com/oedef.aspx; then...

2b. http://www.oehelp.com/oelnk.aspx

3. Make sure OE is still the default for E-mail in all configurations in Set
Program Access and Defaults.

4. Reboot.

Is OE still set as the default in Set Program Access and Defaults?

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098

Hyperlinks do not work in Outlook Express after you upgrade to Internet
Explorer 7:
http://support.microsoft.com/kb/929867
--
~PA Bear

gimmeshelter wrote:
> Hello PA Bear,
>
> MS Outlook is available to me as part MS Office 2003, but I have never
> 'installed' it. and yes, OE is the default in ' Set Program Access and
> Defaults' as are other Microsoft Windows programs.
>
> "PA Bear" wrote:
>
>> Is MS Outlook also installed?
>>
>> Is OE selected as the default in Start | [Control Panel | Add/Remove
>> Programs | ] Set Program Access and Defaults?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://66.39.69.143/
>>
>> gimmeshelter wrote:
>>> Hello,
>>>
>>> I've recently installed the following updates:
>>>
>>> Windows XP Windows Malicious Software Removal Tool - December 2007
>>> (KB890830) Wednesday, December 12, 2007
>>>
>>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
>>> 2007
>>>
>>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
>>> December
>>> 12, 2007
>>> Windows XP Cumulative Security Update for Internet Explorer 7 for
>>> Windows
>>> XP (KB942615) Wednesday, December 12, 2007
>>>
>>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
>>> December
>>> 12, 2007
>>>
>>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
>>> December
>>> 12, 2007
>>>
>>> As a result I can no longer use a link in a web page to send email, with
>>> error message indicating default mail client is not properly installed.
>>> I
>>> use Outlook Express, and it is in fact designated as the default e-mail
>>> handler both within it and Internet Explorer, as it always has been.
>>>
>>> Short of de-installing the recent updates, can anyone provide insight as
>>> to
>>> how this may be happening and/or how to fix it for good?
>>>
>>> Thanks,
>>>
>>> John


Reply With Quote
  #5 (permalink)  
Old 12-17-2007
gimmeshelter
 

Posts: n/a
Re: recent Windows updates and resulting problems
Thanks for the advice PA Bear. I followed everything, in order, and to the
letter. However, nothing resolved it. The registry entry was already in place
by the way.

If it makes any difference, I'm having a similar problem opening Windows
Media Player from a hyper link in IE, where I did not before this recent
series of updates. It too is already established as the default media player
to Windows.

"PA Bear" wrote:

> 1.
>
> 2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
> Defaults > Email > ...
>
> 1. Assuming you don't use any of its functionality, Remove Outlook from your
> install of Office.
>
> 2a. http://www.oehelp.com/oedef.aspx; then...
>
> 2b. http://www.oehelp.com/oelnk.aspx
>
> 3. Make sure OE is still the default for E-mail in all configurations in Set
> Program Access and Defaults.
>
> 4. Reboot.
>
> Is OE still set as the default in Set Program Access and Defaults?
>
> If still no joy, see:
>
> SendTo and E-mail Links Do Not Work Using Outlook Express as Default
> http://support.microsoft.com/?kbid=306098
>
> Hyperlinks do not work in Outlook Express after you upgrade to Internet
> Explorer 7:
> http://support.microsoft.com/kb/929867
> --
> ~PA Bear
>
> gimmeshelter wrote:
> > Hello PA Bear,
> >
> > MS Outlook is available to me as part MS Office 2003, but I have never
> > 'installed' it. and yes, OE is the default in ' Set Program Access and
> > Defaults' as are other Microsoft Windows programs.
> >
> > "PA Bear" wrote:
> >
> >> Is MS Outlook also installed?
> >>
> >> Is OE selected as the default in Start | [Control Panel | Add/Remove
> >> Programs | ] Set Program Access and Defaults?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L.ORG http://66.39.69.143/
> >>
> >> gimmeshelter wrote:
> >>> Hello,
> >>>
> >>> I've recently installed the following updates:
> >>>
> >>> Windows XP Windows Malicious Software Removal Tool - December 2007
> >>> (KB890830) Wednesday, December 12, 2007
> >>>
> >>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
> >>> 2007
> >>>
> >>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
> >>> December
> >>> 12, 2007
> >>> Windows XP Cumulative Security Update for Internet Explorer 7 for
> >>> Windows
> >>> XP (KB942615) Wednesday, December 12, 2007
> >>>
> >>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
> >>> December
> >>> 12, 2007
> >>>
> >>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
> >>> December
> >>> 12, 2007
> >>>
> >>> As a result I can no longer use a link in a web page to send email, with
> >>> error message indicating default mail client is not properly installed.
> >>> I
> >>> use Outlook Express, and it is in fact designated as the default e-mail
> >>> handler both within it and Internet Explorer, as it always has been.
> >>>
> >>> Short of de-installing the recent updates, can anyone provide insight as
> >>> to
> >>> how this may be happening and/or how to fix it for good?
> >>>
> >>> Thanks,
> >>>
> >>> John

>
>

Reply With Quote
  #6 (permalink)  
Old 12-17-2007
gayboylaca
 

Posts: n/a
Re: recent Windows updates and resulting problems
Microsoft Technical Services phone center in the Phillipines said there are
major problems with the updates issued and they recommended that they are
UNINSTALLED from your computer with the ADD/REMOVE function and AUTOMATIC
UPDATES turned off.

They are very frustrated with the millions of phone calls they are getting,
and they said nobody tested them out before they were released. How that
happened, I can't tell you but hopefully Microsoft will issue an apology and
fixes for the problems - or am I thinking too optomistically?

I think some people at Microsoft should be fired!

"gimmeshelter" wrote:

> Thanks for the advice PA Bear. I followed everything, in order, and to the
> letter. However, nothing resolved it. The registry entry was already in place
> by the way.
>
> If it makes any difference, I'm having a similar problem opening Windows
> Media Player from a hyper link in IE, where I did not before this recent
> series of updates. It too is already established as the default media player
> to Windows.
>
> "PA Bear" wrote:
>
> > 1.
> >
> > 2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
> > Defaults > Email > ...
> >
> > 1. Assuming you don't use any of its functionality, Remove Outlook from your
> > install of Office.
> >
> > 2a. http://www.oehelp.com/oedef.aspx; then...
> >
> > 2b. http://www.oehelp.com/oelnk.aspx
> >
> > 3. Make sure OE is still the default for E-mail in all configurations in Set
> > Program Access and Defaults.
> >
> > 4. Reboot.
> >
> > Is OE still set as the default in Set Program Access and Defaults?
> >
> > If still no joy, see:
> >
> > SendTo and E-mail Links Do Not Work Using Outlook Express as Default
> > http://support.microsoft.com/?kbid=306098
> >
> > Hyperlinks do not work in Outlook Express after you upgrade to Internet
> > Explorer 7:
> > http://support.microsoft.com/kb/929867
> > --
> > ~PA Bear
> >
> > gimmeshelter wrote:
> > > Hello PA Bear,
> > >
> > > MS Outlook is available to me as part MS Office 2003, but I have never
> > > 'installed' it. and yes, OE is the default in ' Set Program Access and
> > > Defaults' as are other Microsoft Windows programs.
> > >
> > > "PA Bear" wrote:
> > >
> > >> Is MS Outlook also installed?
> > >>
> > >> Is OE selected as the default in Start | [Control Panel | Add/Remove
> > >> Programs | ] Set Program Access and Defaults?
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-Windows (IE, OE, Security, Shell/User)
> > >> AumHa VSOP & Admin http://aumha.net
> > >> DTS-L.ORG http://66.39.69.143/
> > >>
> > >> gimmeshelter wrote:
> > >>> Hello,
> > >>>
> > >>> I've recently installed the following updates:
> > >>>
> > >>> Windows XP Windows Malicious Software Removal Tool - December 2007
> > >>> (KB890830) Wednesday, December 12, 2007
> > >>>
> > >>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
> > >>> 2007
> > >>>
> > >>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
> > >>> December
> > >>> 12, 2007
> > >>> Windows XP Cumulative Security Update for Internet Explorer 7 for
> > >>> Windows
> > >>> XP (KB942615) Wednesday, December 12, 2007
> > >>>
> > >>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
> > >>> December
> > >>> 12, 2007
> > >>>
> > >>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
> > >>> December
> > >>> 12, 2007
> > >>>
> > >>> As a result I can no longer use a link in a web page to send email, with
> > >>> error message indicating default mail client is not properly installed.
> > >>> I
> > >>> use Outlook Express, and it is in fact designated as the default e-mail
> > >>> handler both within it and Internet Explorer, as it always has been.
> > >>>
> > >>> Short of de-installing the recent updates, can anyone provide insight as
> > >>> to
> > >>> how this may be happening and/or how to fix it for good?
> > >>>
> > >>> Thanks,
> > >>>
> > >>> John

> >
> >

Reply With Quote
  #7 (permalink)  
Old 12-17-2007
PA Bear
 

Posts: n/a
Re: recent Windows updates and resulting problems
Millions of phone calls, and only in the Phillippines?

Did they say how to avoid reinstalling after re-enabling Automatic Updates?

If what you posted is true (doubtful), I think some MS Tech reps should be
fired.
--
~PA Bear


***boylaca wrote:
> Microsoft Technical Services phone center in the Phillipines said there
> are
> major problems with the updates issued and they recommended that they are
> UNINSTALLED from your computer with the ADD/REMOVE function and AUTOMATIC
> UPDATES turned off.
>
> They are very frustrated with the millions of phone calls they are
> getting,
> and they said nobody tested them out before they were released. How that
> happened, I can't tell you but hopefully Microsoft will issue an apology
> and
> fixes for the problems - or am I thinking too optomistically?
>
> I think some people at Microsoft should be fired!
>
> "gimmeshelter" wrote:
>
>> Thanks for the advice PA Bear. I followed everything, in order, and to
>> the
>> letter. However, nothing resolved it. The registry entry was already in
>> place by the way.
>>
>> If it makes any difference, I'm having a similar problem opening Windows
>> Media Player from a hyper link in IE, where I did not before this recent
>> series of updates. It too is already established as the default media
>> player to Windows.
>>
>> "PA Bear" wrote:
>>
>>> 1.
>>>
>>> 2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access
>>> and
>>> Defaults > Email > ...
>>>
>>> 1. Assuming you don't use any of its functionality, Remove Outlook from
>>> your install of Office.
>>>
>>> 2a. http://www.oehelp.com/oedef.aspx; then...
>>>
>>> 2b. http://www.oehelp.com/oelnk.aspx
>>>
>>> 3. Make sure OE is still the default for E-mail in all configurations in
>>> Set Program Access and Defaults.
>>>
>>> 4. Reboot.
>>>
>>> Is OE still set as the default in Set Program Access and Defaults?
>>>
>>> If still no joy, see:
>>>
>>> SendTo and E-mail Links Do Not Work Using Outlook Express as Default
>>> http://support.microsoft.com/?kbid=306098
>>>
>>> Hyperlinks do not work in Outlook Express after you upgrade to Internet
>>> Explorer 7:
>>> http://support.microsoft.com/kb/929867
>>> --
>>> ~PA Bear
>>>
>>> gimmeshelter wrote:
>>>> Hello PA Bear,
>>>>
>>>> MS Outlook is available to me as part MS Office 2003, but I have
>>>> never
>>>> 'installed' it. and yes, OE is the default in ' Set Program Access and
>>>> Defaults' as are other Microsoft Windows programs.
>>>>
>>>> "PA Bear" wrote:
>>>>
>>>>> Is MS Outlook also installed?
>>>>>
>>>>> Is OE selected as the default in Start | [Control Panel | Add/Remove
>>>>> Programs | ] Set Program Access and Defaults?
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>> AumHa VSOP & Admin http://aumha.net
>>>>> DTS-L.ORG http://66.39.69.143/
>>>>>
>>>>> gimmeshelter wrote:
>>>>>> Hello,
>>>>>>
>>>>>> I've recently installed the following updates:
>>>>>>
>>>>>> Windows XP Windows Malicious Software Removal Tool - December 2007
>>>>>> (KB890830) Wednesday, December 12, 2007
>>>>>>
>>>>>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
>>>>>> 2007
>>>>>>
>>>>>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
>>>>>> December
>>>>>> 12, 2007
>>>>>> Windows XP Cumulative Security Update for Internet Explorer 7 for
>>>>>> Windows
>>>>>> XP (KB942615) Wednesday, December 12, 2007
>>>>>>
>>>>>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
>>>>>> December
>>>>>> 12, 2007
>>>>>>
>>>>>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
>>>>>> December
>>>>>> 12, 2007
>>>>>>
>>>>>> As a result I can no longer use a link in a web page to send email,
>>>>>> with error message indicating default mail client is not properly
>>>>>> installed. I
>>>>>> use Outlook Express, and it is in fact designated as the default
>>>>>> e-mail
>>>>>> handler both within it and Internet Explorer, as it always has been.
>>>>>>
>>>>>> Short of de-installing the recent updates, can anyone provide insight
>>>>>> as to
>>>>>> how this may be happening and/or how to fix it for good?
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> John


Reply With Quote
  #8 (permalink)  
Old 12-17-2007
PA Bear
 

Posts: n/a
Re: recent Windows updates and resulting problems
OK, let's back up:

>>>>> As a result I can no longer use a link in a web page to send email,
>>>>> with
>>>>> error message indicating default mail client is not properly
>>>>> installed.


Please post the complete error message. (And 5 will get you 10 that it
mentions Address Book.)
--
~PA Bear


gimmeshelter wrote:
> Thanks for the advice PA Bear. I followed everything, in order, and to the
> letter. However, nothing resolved it. The registry entry was already in
> place by the way.
>
> If it makes any difference, I'm having a similar problem opening Windows
> Media Player from a hyper link in IE, where I did not before this recent
> series of updates. It too is already established as the default media
> player
> to Windows.
>
> "PA Bear" wrote:
>
>> 1.
>>
>> 2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access
>> and
>> Defaults > Email > ...
>>
>> 1. Assuming you don't use any of its functionality, Remove Outlook from
>> your install of Office.
>>
>> 2a. http://www.oehelp.com/oedef.aspx; then...
>>
>> 2b. http://www.oehelp.com/oelnk.aspx
>>
>> 3. Make sure OE is still the default for E-mail in all configurations in
>> Set Program Access and Defaults.
>>
>> 4. Reboot.
>>
>> Is OE still set as the default in Set Program Access and Defaults?
>>
>> If still no joy, see:
>>
>> SendTo and E-mail Links Do Not Work Using Outlook Express as Default
>> http://support.microsoft.com/?kbid=306098
>>
>> Hyperlinks do not work in Outlook Express after you upgrade to Internet
>> Explorer 7:
>> http://support.microsoft.com/kb/929867
>> --
>> ~PA Bear
>>
>> gimmeshelter wrote:
>>> Hello PA Bear,
>>>
>>> MS Outlook is available to me as part MS Office 2003, but I have
>>> never
>>> 'installed' it. and yes, OE is the default in ' Set Program Access and
>>> Defaults' as are other Microsoft Windows programs.
>>>
>>> "PA Bear" wrote:
>>>
>>>> Is MS Outlook also installed?
>>>>
>>>> Is OE selected as the default in Start | [Control Panel | Add/Remove
>>>> Programs | ] Set Program Access and Defaults?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L.ORG http://66.39.69.143/
>>>>
>>>> gimmeshelter wrote:
>>>>> Hello,
>>>>>
>>>>> I've recently installed the following updates:
>>>>>
>>>>> Windows XP Windows Malicious Software Removal Tool - December 2007
>>>>> (KB890830) Wednesday, December 12, 2007
>>>>>
>>>>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
>>>>> 2007
>>>>>
>>>>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
>>>>> December
>>>>> 12, 2007
>>>>> Windows XP Cumulative Security Update for Internet Explorer 7 for
>>>>> Windows
>>>>> XP (KB942615) Wednesday, December 12, 2007
>>>>>
>>>>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
>>>>> December
>>>>> 12, 2007
>>>>>
>>>>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
>>>>> December
>>>>> 12, 2007
>>>>>
>>>>> As a result I can no longer use a link in a web page to send email,
>>>>> with
>>>>> error message indicating default mail client is not properly
>>>>> installed.
>>>>> I
>>>>> use Outlook Express, and it is in fact designated as the default
>>>>> e-mail
>>>>> handler both within it and Internet Explorer, as it always has been.
>>>>>
>>>>> Short of de-installing the recent updates, can anyone provide insight
>>>>> as
>>>>> to
>>>>> how this may be happening and/or how to fix it for good?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> John


Reply With Quote
  #9 (permalink)  
Old 12-17-2007
gimmeshelter
 

Posts: n/a
Re: recent Windows updates and resulting problems
Hello again,

The error when I attempt to open email hyperlink:
"Could not perform this operation because the default email client is not
properly installed"
The error when attempting to open media player (via hyperlink?) in IE is
the standard 'Internet Explorer cannot display the webpage'.

"PA Bear" wrote:

> OK, let's back up:
>
> >>>>> As a result I can no longer use a link in a web page to send email,
> >>>>> with
> >>>>> error message indicating default mail client is not properly
> >>>>> installed.

>
> Please post the complete error message. (And 5 will get you 10 that it
> mentions Address Book.)
> --
> ~PA Bear
>
>
> gimmeshelter wrote:
> > Thanks for the advice PA Bear. I followed everything, in order, and to the
> > letter. However, nothing resolved it. The registry entry was already in
> > place by the way.
> >
> > If it makes any difference, I'm having a similar problem opening Windows
> > Media Player from a hyper link in IE, where I did not before this recent
> > series of updates. It too is already established as the default media
> > player
> > to Windows.
> >
> > "PA Bear" wrote:
> >
> >> 1.
> >>
> >> 2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access
> >> and
> >> Defaults > Email > ...
> >>
> >> 1. Assuming you don't use any of its functionality, Remove Outlook from
> >> your install of Office.
> >>
> >> 2a. http://www.oehelp.com/oedef.aspx; then...
> >>
> >> 2b. http://www.oehelp.com/oelnk.aspx
> >>
> >> 3. Make sure OE is still the default for E-mail in all configurations in
> >> Set Program Access and Defaults.
> >>
> >> 4. Reboot.
> >>
> >> Is OE still set as the default in Set Program Access and Defaults?
> >>
> >> If still no joy, see:
> >>
> >> SendTo and E-mail Links Do Not Work Using Outlook Express as Default
> >> http://support.microsoft.com/?kbid=306098
> >>
> >> Hyperlinks do not work in Outlook Express after you upgrade to Internet
> >> Explorer 7:
> >> http://support.microsoft.com/kb/929867
> >> --
> >> ~PA Bear
> >>
> >> gimmeshelter wrote:
> >>> Hello PA Bear,
> >>>
> >>> MS Outlook is available to me as part MS Office 2003, but I have
> >>> never
> >>> 'installed' it. and yes, OE is the default in ' Set Program Access and
> >>> Defaults' as are other Microsoft Windows programs.
> >>>
> >>> "PA Bear" wrote:
> >>>
> >>>> Is MS Outlook also installed?
> >>>>
> >>>> Is OE selected as the default in Start | [Control Panel | Add/Remove
> >>>> Programs | ] Set Program Access and Defaults?
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE, OE, Security, Shell/User)
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L.ORG http://66.39.69.143/
> >>>>
> >>>> gimmeshelter wrote:
> >>>>> Hello,
> >>>>>
> >>>>> I've recently installed the following updates:
> >>>>>
> >>>>> Windows XP Windows Malicious Software Removal Tool - December 2007
> >>>>> (KB890830) Wednesday, December 12, 2007
> >>>>>
> >>>>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
> >>>>> 2007
> >>>>>
> >>>>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
> >>>>> December
> >>>>> 12, 2007
> >>>>> Windows XP Cumulative Security Update for Internet Explorer 7 for
> >>>>> Windows
> >>>>> XP (KB942615) Wednesday, December 12, 2007
> >>>>>
> >>>>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
> >>>>> December
> >>>>> 12, 2007
> >>>>>
> >>>>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
> >>>>> December
> >>>>> 12, 2007
> >>>>>
> >>>>> As a result I can no longer use a link in a web page to send email,
> >>>>> with
> >>>>> error message indicating default mail client is not properly
> >>>>> installed.
> >>>>> I
> >>>>> use Outlook Express, and it is in fact designated as the default
> >>>>> e-mail
> >>>>> handler both within it and Internet Explorer, as it always has been.
> >>>>>
> >>>>> Short of de-installing the recent updates, can anyone provide insight
> >>>>> as
> >>>>> to
> >>>>> how this may be happening and/or how to fix it for good?
> >>>>>
> >>>>> Thanks,
> >>>>>
> >>>>> John

>
>

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  #10 (permalink)  
Old 12-17-2007
PA Bear
 

Posts: n/a
Re: recent Windows updates and resulting problems
Crossposted to OE General newsgroup.

I'll deal with the "default email client" issue in this thread. Please
begin a new thread in either IE General or
microsoft.public.windowsmedia.player newsgroup about the other issue.

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.
--
~PA Bear


gimmeshelter wrote:
> Hello again,
>
> The error when I attempt to open email hyperlink:
> "Could not perform this operation because the default email client is not
> properly installed"
> The error when attempting to open media player (via hyperlink?) in IE
> is
> the standard 'Internet Explorer cannot display the webpage'.
>
> "PA Bear" wrote:
>
>> OK, let's back up:
>>
>>>>>>> As a result I can no longer use a link in a web page to send email,
>>>>>>> with
>>>>>>> error message indicating default mail client is not properly
>>>>>>> installed.

>>
>> Please post the complete error message. (And 5 will get you 10 that it
>> mentions Address Book.)
>> --
>> gimmeshelter wrote:
>>> Thanks for the advice PA Bear. I followed everything, in order, and to
>>> the
>>> letter. However, nothing resolved it. The registry entry was already in
>>> place by the way.
>>>
>>> If it makes any difference, I'm having a similar problem opening Windows
>>> Media Player from a hyper link in IE, where I did not before this recent
>>> series of updates. It too is already established as the default media
>>> player
>>> to Windows.
>>>
>>> "PA Bear" wrote:
>>>
>>>> 1.
>>>>
>>>> 2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access
>>>> and
>>>> Defaults > Email > ...
>>>>
>>>> 1. Assuming you don't use any of its functionality, Remove Outlook from
>>>> your install of Office.
>>>>
>>>> 2a. http://www.oehelp.com/oedef.aspx; then...
>>>>
>>>> 2b. http://www.oehelp.com/oelnk.aspx
>>>>
>>>> 3. Make sure OE is still the default for E-mail in all configurations
>>>> in
>>>> Set Program Access and Defaults.
>>>>
>>>> 4. Reboot.
>>>>
>>>> Is OE still set as the default in Set Program Access and Defaults?
>>>>
>>>> If still no joy, see:
>>>>
>>>> SendTo and E-mail Links Do Not Work Using Outlook Express as Default
>>>> http://support.microsoft.com/?kbid=306098
>>>>
>>>> Hyperlinks do not work in Outlook Express after you upgrade to Internet
>>>> Explorer 7:
>>>> http://support.microsoft.com/kb/929867
>>>> --
>>>> ~PA Bear
>>>>
>>>> gimmeshelter wrote:
>>>>> Hello PA Bear,
>>>>>
>>>>> MS Outlook is available to me as part MS Office 2003, but I have
>>>>> never
>>>>> 'installed' it. and yes, OE is the default in ' Set Program Access and
>>>>> Defaults' as are other Microsoft Windows programs.
>>>>>
>>>>> "PA Bear" wrote:
>>>>>
>>>>>> Is MS Outlook also installed?
>>>>>>
>>>>>> Is OE selected as the default in Start | [Control Panel | Add/Remove
>>>>>> Programs | ] Set Program Access and Defaults?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L.ORG http://66.39.69.143/
>>>>>>
>>>>>> gimmeshelter wrote:
>>>>>>> Hello,
>>>>>>>
>>>>>>> I've recently installed the following updates:
>>>>>>>
>>>>>>> Windows XP Windows Malicious Software Removal Tool - December 2007
>>>>>>> (KB890830) Wednesday, December 12, 2007
>>>>>>>
>>>>>>> Windows XP Update for Windows XP (KB942763) Wednesday, December 12,
>>>>>>> 2007
>>>>>>>
>>>>>>> Windows XP Security Update for Windows XP (KB941569) Wednesday,
>>>>>>> December
>>>>>>> 12, 2007
>>>>>>> Windows XP Cumulative Security Update for Internet Explorer 7 for
>>>>>>> Windows
>>>>>>> XP (KB942615) Wednesday, December 12, 2007
>>>>>>>
>>>>>>> Windows XP Security Update for Windows XP (KB941568) Wednesday,
>>>>>>> December
>>>>>>> 12, 2007
>>>>>>>
>>>>>>> Windows XP Security Update for Windows XP (KB944653) Wednesday,
>>>>>>> December
>>>>>>> 12, 2007
>>>>>>>
>>>>>>> As a result I can no longer use a link in a web page to send email,
>>>>>>> with
>>>>>>> error message indicating default mail client is not properly
>>>>>>> installed.
>>>>>>> I
>>>>>>> use Outlook Express, and it is in fact designated as the default
>>>>>>> e-mail
>>>>>>> handler both within it and Internet Explorer, as it always has been.
>>>>>>>
>>>>>>> Short of de-installing the recent updates, can anyone provide
>>>>>>> insight
>>>>>>> as
>>>>>>> to
>>>>>>> how this may be happening and/or how to fix it for good?
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> John


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