No I have turned all off and still wont install. This is a new Sony laptop
(not a week old) so I do not have hardly anything installed apart from office
I am running windows vista home prem, which has no support discs. I have
made a recovery set of discs. From what I am aware new laptops do not
normally have support discs, is that correct?
My office 2007 is a small buisness set up, i.e. when I bought the laptop
they pre install 2007 and I get the microsoft license in the post. its called
Microsoft OEM Software.
My antivirus is Windows Live One Care, and I also run PC Tools Spyware Doctor.
All were turned off, and still failed to intall.
"Jupiter Jones [MVP]" wrote:
> Several are having the problem.
> Most solve it by disabling anti virus and inserting the Office 2007
> DVD before going to Windows/Microsoft Update.
> If you have no media, how do you reinstall Office or Windows?
> Id Office 2007 a trial that came with the computer?
> If so it will eventually expire, about 60 or 90 days IIRC.
> Also disable any spyware removers, download accelerators and anything
> else unnecessary running.
> Please post back with success or failure.
> Jupiter Jones [MVP]
> "Faz" <Faz@discussions.microsoft.com> wrote in message
> >I have a pre installed office 2007 OEM, so no discs. how can i
> >install SP1 on
> > Vista home prem?