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Windows SP1 Error

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  #1 (permalink)  
Old 12-14-2007
Santa
 

Posts: n/a
Windows SP1 Error
I was installing SP1(Service Pack 1) on Win XP Pro and it came up saying
"C:\program files\Internet Explorer\iexplorer is open or in use by another
program. Please close this program and try again" when it was "taking
inventory". It then gave me a choice of what to do. I could either click
retry or cancel. I tried retry and it kept coming up with the same thing. So
then I used task manager to end all processes except system critical ones. I
tried again and it still didnt work. I would like some help in this please.
Also it won't let me install SP2 for some reason.

Thank you and God Bless.

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  #2 (permalink)  
Old 12-14-2007
Jupiter Jones [MVP]
 

Posts: n/a
Re: Windows SP1 Error
SP-1 for what?
Windows XP?
If so you should install SP-2 instead.

Download SP-2 or order SP-2 on CD.
Both options Step 1 on this page:
http://www3.telus.net/dandemar/spackins.htm

If you still have problems, follow the Service Pack Installation
Checklist above.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar



"Santa" <Santa@discussions.microsoft.com> wrote in message
news:94C0F139-E0A1-481E-9884-C95AE6E08A63@microsoft.com...
>I was installing SP1(Service Pack 1) on Win XP Pro and it came up
>saying
> "C:\program files\Internet Explorer\iexplorer is open or in use by
> another
> program. Please close this program and try again" when it was
> "taking
> inventory". It then gave me a choice of what to do. I could either
> click
> retry or cancel. I tried retry and it kept coming up with the same
> thing. So
> then I used task manager to end all processes except system critical
> ones. I
> tried again and it still didnt work. I would like some help in this
> please.
> Also it won't let me install SP2 for some reason.
>
> Thank you and God Bless.


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