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Windows Update Error Code 80073701

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-14-2007
SteveATL
 

Posts: n/a
Windows Update Error Code 80073701
I am using Vista 32 Premium on a new install (not upgrade, new custom built
PC). I get the above error when I attempt to get updates (since the 1st
attempt).

I first clicked the link to receive updates "For Windows and other products
from Microsoft Update". Then I installed the updater software (at the top),
then I check for updates... and get the above error.

I can not undo the selection of getting updates "For Windows and other
products from Microsoft Update", and each time I try to get updates it
(sometimes) prompts me to reinstall the updater software, and (always) gives
me the above error.
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  #2 (permalink)  
Old 12-14-2007
SteveATL
 

Posts: n/a
RE: Windows Update Error Code 80073701
ADDITIONAL INFO: When I attempt to run any of the CMD line commands, I get
"Not Authorized" despite being logged-in on the ADMIN account.

"SteveATL" wrote:

> I am using Vista 32 Premium on a new install (not upgrade, new custom built
> PC). I get the above error when I attempt to get updates (since the 1st
> attempt).
>
> I first clicked the link to receive updates "For Windows and other products
> from Microsoft Update". Then I installed the updater software (at the top),
> then I check for updates... and get the above error.
>
> I can not undo the selection of getting updates "For Windows and other
> products from Microsoft Update", and each time I try to get updates it
> (sometimes) prompts me to reinstall the updater software, and (always) gives
> me the above error.

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  #3 (permalink)  
Old 12-15-2007
Robert Aldwinckle
 

Posts: n/a
Re: Windows Update Error Code 80073701
(cross-post added to Vista Perf & Maint)
"SteveATL" <SteveATL@discussions.microsoft.com> wrote in message
news:CF7CBC0B-72B2-4285-8059-04B904C775F6@microsoft.com...
>I am using Vista 32 Premium on a new install (not upgrade, new custom built
> PC). I get the above error when I attempt to get updates (since the 1st
> attempt).
>
> I first clicked the link to receive updates "For Windows and other products
> from Microsoft Update". Then I installed the updater software (at the top),
> then I check for updates... and get the above error.
>
> I can not undo the selection of getting updates "For Windows and other
> products from Microsoft Update", and each time I try to get updates it
> (sometimes) prompts me to reinstall the updater software, and (always) gives
> me the above error.


> [Subject: Windows Update Error Code 80073701]



Always include the details from your Subject line in the text of your post.
Otherwise certain search procedures may fail and in any case not doing so
is unnecessarily confusing for your readers.

FWIW I don't have your OS and that code is not listed on my OS.

<cmd_output OS="XPsp2">
F:\>set /a c = 0x3701
14081
F:\>net helpmsg %c%
14081 is not a valid Windows network message number.
</cmd_output>

So what do you see if you enter net helpmsg 14081 (in a cmd window)?


http://msdn2.microsoft.com/en-us/lib...(printer).aspx

(Live Search for
14081 vista codes site:microsoft.com
)

<quote>
ERROR_SXS_ASSEMBLY_MISSING
14081 0x3701 The referenced assembly could not be found.
</quote>


Lots of help there (as usual). As usual error codes without their context
are *useless*. Please try to find some context for either code in the logs
that your update attempt would have created or modified.


HTH

Robert Aldwinckle
---


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  #4 (permalink)  
Old 12-16-2007
SteveATL
 

Posts: n/a
Re: Windows Update Error Code 80073701
Windows Update Error Code 80073701
Thanks for the tip on including the subj info in the body... I'm a noob at
using these forums. As a further (and painful) admission of my lack of
expertise, I found it a bit difficult to discern what actions you thought
would help clarify the problem I was seeing.

I don't know where to look for any logs you ask about, however when I enter
"net helpmsg 14081" (in a CMD window), I get the response "The referenced
assembly could not be found."

Each time I attempt to check for updates, it first says I need to update
Windows Updater and it tries to install:
1138506A-B949-46A7-B6C0-EE26499FDEAF, so it looks like that update isn't
installing correctly, hence the unfound assembly perhaps?

When Googled, I came up with a Symantec white paper on Vista user interface
privilege isolation, but not sure that it has any bearing as I get the same
problem whether I run as Admin or not:
http://www.symantec.com/avcenter/ref...l_Analysis.pdf

Please provide additional detail on what info you would find useful in your
analysis.
Thank you for your time.
--Steve

"Robert Aldwinckle" wrote:

> (cross-post added to Vista Perf & Maint)
> "SteveATL" <SteveATL@discussions.microsoft.com> wrote in message
> news:CF7CBC0B-72B2-4285-8059-04B904C775F6@microsoft.com...
> >I am using Vista 32 Premium on a new install (not upgrade, new custom built
> > PC). I get the above error when I attempt to get updates (since the 1st
> > attempt).
> >
> > I first clicked the link to receive updates "For Windows and other products
> > from Microsoft Update". Then I installed the updater software (at the top),
> > then I check for updates... and get the above error.
> >
> > I can not undo the selection of getting updates "For Windows and other
> > products from Microsoft Update", and each time I try to get updates it
> > (sometimes) prompts me to reinstall the updater software, and (always) gives
> > me the above error.

>
> > [Subject: Windows Update Error Code 80073701]

>
>
> Always include the details from your Subject line in the text of your post.
> Otherwise certain search procedures may fail and in any case not doing so
> is unnecessarily confusing for your readers.
>
> FWIW I don't have your OS and that code is not listed on my OS.
>
> <cmd_output OS="XPsp2">
> F:\>set /a c = 0x3701
> 14081
> F:\>net helpmsg %c%
> 14081 is not a valid Windows network message number.
> </cmd_output>
>
> So what do you see if you enter net helpmsg 14081 (in a cmd window)?
>
>
> http://msdn2.microsoft.com/en-us/lib...(printer).aspx
>
> (Live Search for
> 14081 vista codes site:microsoft.com
> )
>
> <quote>
> ERROR_SXS_ASSEMBLY_MISSING
> 14081 0x3701 The referenced assembly could not be found.
> </quote>
>
>
> Lots of help there (as usual). As usual error codes without their context
> are *useless*. Please try to find some context for either code in the logs
> that your update attempt would have created or modified.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

Reply With Quote
  #5 (permalink)  
Old 12-16-2007
SteveATL
 

Posts: n/a
Re: Windows Update Error Code 80073701
Re: Windows Update Error Code 80073701
I found the Updates Log in my relentless quest for a solution )
Here is the pertinent extract... looks like there was a fatal error
downloading binaries(?):
2007-12-15 19:37:37:257 1108 8b4 AU Triggering AU detection through
DetectNow API
2007-12-15 19:37:37:258 1108 8b4 AU Triggering Online detection (interactive)
2007-12-15 19:37:37:258 1108 5c0 AU #############
2007-12-15 19:37:37:258 1108 5c0 AU ## START ## AU: Search for updates
2007-12-15 19:37:37:258 1108 5c0 AU #########
2007-12-15 19:37:37:264 1108 5c0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {52CAAAB6-642E-4B77-AF8A-89819F92E0E5}]
2007-12-15 19:37:37:264 1108 f70 Agent *************
2007-12-15 19:37:37:264 1108 f70 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-15 19:37:37:264 1108 f70 Agent *********
2007-12-15 19:37:37:264 1108 f70 Setup Checking for agent SelfUpdate
2007-12-15 19:37:37:265 1108 f70 Setup Client version: Core: 6.0.6000.16386
Aux: 6.0.6000.16386
2007-12-15 19:37:38:072 1108 f70 Setup Determining whether a new setup
handler needs to be downloaded
2007-12-15 19:37:38:085 1108 f70 Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2007-12-15 19:37:38:086 1108 f70 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:37:38:222 1108 f70 Setup Setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" is
applicable and needs to be downloaded.
2007-12-15 19:37:38:223 1108 f70 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:37:38:324 1108 f70 Setup Setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is
applicable and needs to be downloaded.
2007-12-15 19:37:38:325 1108 f70 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:37:38:467 1108 f70 Setup Setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381" is
applicable and needs to be downloaded.
2007-12-15 19:37:38:468 1108 f70 Setup SelfUpdate check completed.
SelfUpdate is required.
2007-12-15 19:37:38:468 1108 f70 Agent * WARNING: Skipping scan,
self-update check returned 0x8024D011
2007-12-15 19:37:38:496 1108 f70 Agent * WARNING: Exit code = 0x8024D011
2007-12-15 19:37:38:496 1108 f70 Agent *********
2007-12-15 19:37:38:496 1108 f70 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-15 19:37:38:496 1108 f70 Agent *************
2007-12-15 19:37:38:496 1108 f70 Agent WARNING: WU client failed Searching
for update with error 0x8024d011
2007-12-15 19:37:38:496 1108 d64 AU >>## RESUMED ## AU: Search for updates
[CallId = {52CAAAB6-642E-4B77-AF8A-89819F92E0E5}]
2007-12-15 19:37:38:496 1108 d64 AU # WARNING: Search callback failed,
result = 0x8024D011
2007-12-15 19:37:38:496 1108 d64 AU # WARNING: Failed to find updates with
error code 8024D011
2007-12-15 19:37:38:497 1108 d64 AU #########
2007-12-15 19:37:38:497 1108 d64 AU ## END ## AU: Search for updates
[CallId = {52CAAAB6-642E-4B77-AF8A-89819F92E0E5}]
2007-12-15 19:37:38:497 1108 d64 AU #############
2007-12-15 19:37:38:498 1108 d64 AU AU setting next detection timeout to
2007-12-16 05:37:38
2007-12-15 19:37:50:410 1108 8b4 AU Triggering AU detection through
DetectNow API
2007-12-15 19:37:50:410 1108 8b4 AU Triggering Online detection (interactive)
2007-12-15 19:37:50:411 1108 5c0 AU #############
2007-12-15 19:37:50:411 1108 5c0 AU ## START ## AU: Search for updates
2007-12-15 19:37:50:411 1108 5c0 AU #########
2007-12-15 19:37:50:416 1108 5c0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {A90781C3-0176-4EA2-AD5F-DAB0FF3F9296}]
2007-12-15 19:37:50:416 1108 d64 Agent *************
2007-12-15 19:37:50:416 1108 d64 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-15 19:37:50:416 1108 d64 Agent *********
2007-12-15 19:37:50:416 1108 d64 Setup Checking for agent SelfUpdate
2007-12-15 19:37:50:416 1108 d64 Setup Already checked for selfupdate.
SelfUpdate is required.
2007-12-15 19:37:50:416 1108 d64 Setup Downloading binaries required for
SelfUpdate
2007-12-15 19:37:50:421 1108 d64 Setup Downloading setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:37:50:422 1108 d64 Setup Downloading setup package
WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381.cab from
http://download.windowsupdate.com/v7...e/AU/x86/Vista
2007-12-15 19:37:51:620 1108 d64 Setup Downloading setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:37:51:621 1108 d64 Setup Downloading setup package
WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381.cab from
http://download.windowsupdate.com/v7...e/AU/x86/Vista
2007-12-15 19:37:53:006 1108 d64 Setup Downloading setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:37:53:007 1108 d64 Setup Downloading setup package
WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.381.cab from
http://download.windowsupdate.com/v7...e/AU/x86/Vista
2007-12-15 19:38:04:236 1108 d64 Setup Staging setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2007-12-15 19:38:20:442 1108 fc0 Setup WARNING: CBS called back with error
0x80073701, ""
2007-12-15 19:38:20:445 1108 d64 Setup WARNING: CBS staging operation
failed, error = 0x80073701
2007-12-15 19:38:20:459 1108 d64 Setup FATAL: Failed to stage setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381", error =
0x80073701
2007-12-15 19:38:20:460 1108 d64 Setup WARNING: Failed to stage applicable
setup packages, error = 0x80073701
2007-12-15 19:38:20:468 1108 d64 Setup FATAL: Downloading binaries for
SelfUpdate failed, err = 0x80073701
2007-12-15 19:38:20:469 1108 d64 Agent * WARNING: Skipping scan,
self-update check returned 0x80073701
2007-12-15 19:38:20:519 1108 d64 Agent * WARNING: Exit code = 0x80073701
2007-12-15 19:38:20:519 1108 d64 Agent *********
2007-12-15 19:38:20:519 1108 d64 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-12-15 19:38:20:519 1108 d64 Agent *************
2007-12-15 19:38:20:519 1108 d64 Agent WARNING: WU client failed Searching
for update with error 0x80073701
2007-12-15 19:38:20:521 1108 d64 AU >>## RESUMED ## AU: Search for updates
[CallId = {A90781C3-0176-4EA2-AD5F-DAB0FF3F9296}]
2007-12-15 19:38:20:521 1108 d64 AU # WARNING: Search callback failed,
result = 0x80073701
2007-12-15 19:38:20:521 1108 d64 AU # WARNING: Failed to find updates with
error code 80073701
2007-12-15 19:38:20:521 1108 d64 AU #########
2007-12-15 19:38:20:521 1108 d64 AU ## END ## AU: Search for updates
[CallId = {A90781C3-0176-4EA2-AD5F-DAB0FF3F9296}]
2007-12-15 19:38:20:521 1108 d64 AU #############
2007-12-15 19:38:20:522 1108 d64 AU AU setting next detection timeout to
2007-12-16 05:38:20
2007-12-15 19:38:25:459 1108 e14 Report REPORT EVENT:
{35BE3296-E282-4C8E-8054-C5C78EC2C9DA} 2007-12-15
19:38:20:459-0500 1 161 101 {174EAAC7-5A3D-448F-BE6F-D6FE450E1DCF} 1 80073701 SelfUpdate Failure Content Download Error: Download failed.


"Robert Aldwinckle" wrote:

> (cross-post added to Vista Perf & Maint)
> "SteveATL" <SteveATL@discussions.microsoft.com> wrote in message
> news:CF7CBC0B-72B2-4285-8059-04B904C775F6@microsoft.com...
> >I am using Vista 32 Premium on a new install (not upgrade, new custom built
> > PC). I get the above error when I attempt to get updates (since the 1st
> > attempt).
> >
> > I first clicked the link to receive updates "For Windows and other products
> > from Microsoft Update". Then I installed the updater software (at the top),
> > then I check for updates... and get the above error.
> >
> > I can not undo the selection of getting updates "For Windows and other
> > products from Microsoft Update", and each time I try to get updates it
> > (sometimes) prompts me to reinstall the updater software, and (always) gives
> > me the above error.

>
> > [Subject: Windows Update Error Code 80073701]

>
>
> Always include the details from your Subject line in the text of your post.
> Otherwise certain search procedures may fail and in any case not doing so
> is unnecessarily confusing for your readers.
>
> FWIW I don't have your OS and that code is not listed on my OS.
>
> <cmd_output OS="XPsp2">
> F:\>set /a c = 0x3701
> 14081
> F:\>net helpmsg %c%
> 14081 is not a valid Windows network message number.
> </cmd_output>
>
> So what do you see if you enter net helpmsg 14081 (in a cmd window)?
>
>
> http://msdn2.microsoft.com/en-us/lib...(printer).aspx
>
> (Live Search for
> 14081 vista codes site:microsoft.com
> )
>
> <quote>
> ERROR_SXS_ASSEMBLY_MISSING
> 14081 0x3701 The referenced assembly could not be found.
> </quote>
>
>
> Lots of help there (as usual). As usual error codes without their context
> are *useless*. Please try to find some context for either code in the logs
> that your update attempt would have created or modified.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

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