Then I'd recommend that you...
Start a free Windows Update support incident request:
Support for Windows Update:
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
> I have read the article you suggested and I wanted to use the guided help
> I am not much at reading Microsoft articles, but I can't get that to
> download or install. Also some of the results that the KB says will
> doesn't. So I am at a loss.
> "PA Bear" wrote:
>> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
>> 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
>> you try to use the Windows Update Web site or the Microsoft Update Web
>> site: http://support.microsoft.com/kb/836941
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://126.96.36.199/
>> elusiverunner wrote:
>>> I am running Windows Vista Home and at this point in time I am not so
>>> like it that much as it is causing me so many headaches. I have a total
>>> five downloads waiting to be downloaded. Each time I try the downloads
>>> start and then the download fails with an error code of 80072F78. I
>>> searched and tried just about everything and nothing seems to work.
>>> I also have Windows Defender installed and it refuses to download the
>>> updates it has. What is the solution to this delemma.