X-post to IE General
Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
Assuming 942615 is installed and if tweaking your third-party firewall's
settings don't help, try the following:
1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.
2. Uninstall "Security Update for Windows Internet Explorer 7 (KB942615)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
3. Re-do #1 above.
4. Go to http://windowsupdate.microsoft.com
and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
> Have downloaded the Microsoft Update KB942615 for Internet Explorer 7 and
> discovered that when it is loaded it does not allow any viewing of the
> internet pages or surfing of the net. In order to work the Explorer, your
> going to have to un-install the update and do not download. Will keep a
> lookout and keep tabs on the Security Updates to see if there are any
> changes or if it is fixed.