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Windows update failure

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-12-2007
Caved1ver
 

Posts: n/a
Windows update failure
This problem began with following error code while attempting to register
msxml3.dll:
"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"

I found a previous thread
(http://forums.microsoft.com/Genuine/...0252&SiteID=25
)and did the following
1) Click “Start” button, then “Run”
2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
(Note: This will register the msxml3.dll and the registry entry
‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
If this does not work, the msxml3.dll may be missing or corrupt. Follow the
below Fix (Part 2), in that case:
Fix (Part 2):
1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
page at:
http://www.microsoft.com/downloads/d...DisplayLang=en
2) From the files available, download “msxml3.msi”
3) Double click the file and follow the steps to install.
4) Click “Start” button, then “Run...”
5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
When I run "regsvr32 msxml3.dll" I get the following:
DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005
Additionally, the same problem remains unresolved. I then realized that my
"Windows Update" (WU) capability went out of commission: whenever I visit the
WU website I accept and load the ActiveX application & the website
essentailly locks up. I'm not even given a scan button.
I ran the MGA diagnostics executable which produced the following:


Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
Windows Product ID: 76487-016-9431047-22909
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:
025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:

____

Does this have anything to do with the "XML blob"? I am at my wits end.

Reply With Quote
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  #2 (permalink)  
Old 12-12-2007
PA Bear
 

Posts: n/a
Re: Windows update failure
Windows version? What's your /real/ problem?

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.


Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Caved1ver wrote:
> This problem began with following error code while attempting to register
> msxml3.dll:
> "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
>
> I found a previous thread
> (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> )and did the following
> 1) Click “Start” button, then “Run”
> 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> (Note: This will register the msxml3.dll and the registry entry
> ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> If this does not work, the msxml3.dll may be missing or corrupt. Follow
> the
> below Fix (Part 2), in that case:
> Fix (Part 2):
> 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)
> download
> page at:
> http://www.microsoft.com/downloads/d...DisplayLang=en
> 2) From the files available, download “msxml3.msi”
> 3) Double click the file and follow the steps to install.
> 4) Click “Start” button, then “Run...”
> 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> When I run "regsvr32 msxml3.dll" I get the following:
> DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> DllunregisterServer failed in msxml3.dll failed. return code was:
> 0x80004005
> Additionally, the same problem remains unresolved. I then realized that my
> "Windows Update" (WU) capability went out of commission: whenever I visit
> the WU website I accept and load the ActiveX application & the website
> essentailly locks up. I'm not even given a scan button.
> I ran the MGA diagnostics executable which produced the following:
>
>
> Diagnostic Report (1.7.0066.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Genuine
> Validation Code: 0
> Online Validation Code: N/A
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> Windows Product ID: 76487-016-9431047-22909
> Windows Product ID Type: 5
> Windows License Type: Retail
> Windows OS version: 5.1.2600.2.00010100.2.0.pro
> CSVLK Server: N/A
> CSVLK PID: N/A
> ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.7.59.1
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-171-1
> Resolution Status: N/A
>
> Notifications Data-->
> Cached Result: N/A
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 100 Genuine
> OGA Version: Registered, 1.6.21.0
> Signed By: Microsoft
> Office Diagnostics:
> 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> Download signed ActiveX controls: Allowed
> Download unsigned ActiveX controls: Prompt
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Prompt
> Allow scripting of Internet Explorer Webbrowser control: Allowed
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
>
> ____
>
> Does this have anything to do with the "XML blob"? I am at my wits end.


Reply With Quote
  #3 (permalink)  
Old 12-12-2007
MowGreen [MVP]
 

Posts: n/a
Re: Windows update failure
> 2) From the files available, download “msxml3.msi”
> 3) Double click the file and follow the steps to install.


When you ran msxml3.msi, were any other Options presented besides Install ?
Was Internet Explorer or any other program open ?

0x80004005 The machine has been validated as genuine

The 0x80070002 during the WGA check just means that the Windows Genuine
Notification Tool is not installed. It is NOT required to be installed
to pass WGA.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Caved1ver wrote:

> This problem began with following error code while attempting to register
> msxml3.dll:
> "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
>
> I found a previous thread
> (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> )and did the following
> 1) Click “Start” button, then “Run”
> 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> (Note: This will register the msxml3.dll and the registry entry
> ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> If this does not work, the msxml3.dll may be missing or corrupt. Follow the
> below Fix (Part 2), in that case:
> Fix (Part 2):
> 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> page at:
> http://www.microsoft.com/downloads/d...DisplayLang=en
> 2) From the files available, download “msxml3.msi”
> 3) Double click the file and follow the steps to install.
> 4) Click “Start” button, then “Run...”
> 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> When I run "regsvr32 msxml3.dll" I get the following:
> DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> Additionally, the same problem remains unresolved. I then realized that my
> "Windows Update" (WU) capability went out of commission: whenever I visit the
> WU website I accept and load the ActiveX application & the website
> essentailly locks up. I'm not even given a scan button.
> I ran the MGA diagnostics executable which produced the following:
>
>
> Diagnostic Report (1.7.0066.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Genuine
> Validation Code: 0
> Online Validation Code: N/A
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> Windows Product ID: 76487-016-9431047-22909
> Windows Product ID Type: 5
> Windows License Type: Retail
> Windows OS version: 5.1.2600.2.00010100.2.0.pro
> CSVLK Server: N/A
> CSVLK PID: N/A
> ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.7.59.1
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-171-1
> Resolution Status: N/A
>
> Notifications Data-->
> Cached Result: N/A
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 100 Genuine
> OGA Version: Registered, 1.6.21.0
> Signed By: Microsoft
> Office Diagnostics:
> 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> Download signed ActiveX controls: Allowed
> Download unsigned ActiveX controls: Prompt
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Prompt
> Allow scripting of Internet Explorer Webbrowser control: Allowed
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
>
> ____
>
> Does this have anything to do with the "XML blob"? I am at my wits end.
>

Reply With Quote
  #4 (permalink)  
Old 12-14-2007
Caved1ver
 

Posts: n/a
Re: Windows update failure
No other option was available. Additionally, my attempt to uninstall said dll
failed:
"DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005"

-------------------------------
"MowGreen [MVP]" wrote:

> > 2) From the files available, download “msxml3.msi”
> > 3) Double click the file and follow the steps to install.

>
> When you ran msxml3.msi, were any other Options presented besides Install ?
> Was Internet Explorer or any other program open ?
>
> 0x80004005 The machine has been validated as genuine
>
> The 0x80070002 during the WGA check just means that the Windows Genuine
> Notification Tool is not installed. It is NOT required to be installed
> to pass WGA.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Caved1ver wrote:
>
> > This problem began with following error code while attempting to register
> > msxml3.dll:
> > "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >
> > I found a previous thread
> > (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> > )and did the following
> > 1) Click “Start” button, then “Run”
> > 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > (Note: This will register the msxml3.dll and the registry entry
> > ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> > If this does not work, the msxml3.dll may be missing or corrupt. Follow the
> > below Fix (Part 2), in that case:
> > Fix (Part 2):
> > 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> > page at:
> > http://www.microsoft.com/downloads/d...DisplayLang=en
> > 2) From the files available, download “msxml3.msi”
> > 3) Double click the file and follow the steps to install.
> > 4) Click “Start” button, then “Run...”
> > 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > When I run "regsvr32 msxml3.dll" I get the following:
> > DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> > When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> > DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> > Additionally, the same problem remains unresolved. I then realized that my
> > "Windows Update" (WU) capability went out of commission: whenever I visit the
> > WU website I accept and load the ActiveX application & the website
> > essentailly locks up. I'm not even given a scan button.
> > I ran the MGA diagnostics executable which produced the following:
> >
> >
> > Diagnostic Report (1.7.0066.0):
> > -----------------------------------------
> > WGA Data-->
> > Validation Status: Genuine
> > Validation Code: 0
> > Online Validation Code: N/A
> > Cached Validation Code: N/A
> > Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> > Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> > Windows Product ID: 76487-016-9431047-22909
> > Windows Product ID Type: 5
> > Windows License Type: Retail
> > Windows OS version: 5.1.2600.2.00010100.2.0.pro
> > CSVLK Server: N/A
> > CSVLK PID: N/A
> > ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> > Is Admin: Yes
> > TestCab: 0x0
> > WGA Version: Registered, 1.7.59.1
> > Signed By: Microsoft
> > Product Name: N/A
> > Architecture: N/A
> > Build lab: N/A
> > TTS Error: N/A
> > Validation Diagnostic: 025D1FF3-171-1
> > Resolution Status: N/A
> >
> > Notifications Data-->
> > Cached Result: N/A
> > File Exists: No
> > Version: N/A, hr = 0x80070002
> > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >
> > OGA Data-->
> > Office Status: 100 Genuine
> > OGA Version: Registered, 1.6.21.0
> > Signed By: Microsoft
> > Office Diagnostics:
> > 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >
> > Browser Data-->
> > Proxy settings: N/A
> > User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> > Download signed ActiveX controls: Allowed
> > Download unsigned ActiveX controls: Prompt
> > Run ActiveX controls and plug-ins: Allowed
> > Initialize and script ActiveX controls not marked as safe: Prompt
> > Allow scripting of Internet Explorer Webbrowser control: Allowed
> > Active scripting: Allowed
> > Script ActiveX controls marked as safe for scripting: Allowed
> >
> > File Scan Data-->
> >
> > Other data-->
> > Office Details:
> >
> > ____
> >
> > Does this have anything to do with the "XML blob"? I am at my wits end.
> >

>

Reply With Quote
  #5 (permalink)  
Old 12-14-2007
Caved1ver
 

Posts: n/a
Re: Windows update failure
Windows version? XP Pro SP2

What's my real problem?
+ I can't open "device manager"
+ I can't open the MMC
+ I can't re-validate my OS
+ I can't download any updates

And all my problems seems to stem from a group of msxml-related DLL files. I
starred out in the MGA forum & they handed me over to your forum.

_______

"PA Bear" wrote:

> Windows version? What's your /real/ problem?
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> Caved1ver wrote:
> > This problem began with following error code while attempting to register
> > msxml3.dll:
> > "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >
> > I found a previous thread
> > (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> > )and did the following
> > 1) Click “Start” button, then “Run”
> > 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > (Note: This will register the msxml3.dll and the registry entry
> > ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> > If this does not work, the msxml3.dll may be missing or corrupt. Follow
> > the
> > below Fix (Part 2), in that case:
> > Fix (Part 2):
> > 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)
> > download
> > page at:
> > http://www.microsoft.com/downloads/d...DisplayLang=en
> > 2) From the files available, download “msxml3.msi”
> > 3) Double click the file and follow the steps to install.
> > 4) Click “Start” button, then “Run...”
> > 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > When I run "regsvr32 msxml3.dll" I get the following:
> > DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> > When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> > DllunregisterServer failed in msxml3.dll failed. return code was:
> > 0x80004005
> > Additionally, the same problem remains unresolved. I then realized that my
> > "Windows Update" (WU) capability went out of commission: whenever I visit
> > the WU website I accept and load the ActiveX application & the website
> > essentailly locks up. I'm not even given a scan button.
> > I ran the MGA diagnostics executable which produced the following:
> >
> >
> > Diagnostic Report (1.7.0066.0):
> > -----------------------------------------
> > WGA Data-->
> > Validation Status: Genuine
> > Validation Code: 0
> > Online Validation Code: N/A
> > Cached Validation Code: N/A
> > Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> > Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> > Windows Product ID: 76487-016-9431047-22909
> > Windows Product ID Type: 5
> > Windows License Type: Retail
> > Windows OS version: 5.1.2600.2.00010100.2.0.pro
> > CSVLK Server: N/A
> > CSVLK PID: N/A
> > ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> > Is Admin: Yes
> > TestCab: 0x0
> > WGA Version: Registered, 1.7.59.1
> > Signed By: Microsoft
> > Product Name: N/A
> > Architecture: N/A
> > Build lab: N/A
> > TTS Error: N/A
> > Validation Diagnostic: 025D1FF3-171-1
> > Resolution Status: N/A
> >
> > Notifications Data-->
> > Cached Result: N/A
> > File Exists: No
> > Version: N/A, hr = 0x80070002
> > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >
> > OGA Data-->
> > Office Status: 100 Genuine
> > OGA Version: Registered, 1.6.21.0
> > Signed By: Microsoft
> > Office Diagnostics:
> > 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >
> > Browser Data-->
> > Proxy settings: N/A
> > User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> > Download signed ActiveX controls: Allowed
> > Download unsigned ActiveX controls: Prompt
> > Run ActiveX controls and plug-ins: Allowed
> > Initialize and script ActiveX controls not marked as safe: Prompt
> > Allow scripting of Internet Explorer Webbrowser control: Allowed
> > Active scripting: Allowed
> > Script ActiveX controls marked as safe for scripting: Allowed
> >
> > File Scan Data-->
> >
> > Other data-->
> > Office Details:
> >
> > ____
> >
> > Does this have anything to do with the "XML blob"? I am at my wits end.

>
>

Reply With Quote
  #6 (permalink)  
Old 12-15-2007
PA Bear
 

Posts: n/a
Re: Windows update failure
FIX: Error message when you use the Regsvr32.exe command-line utility to try
to register the Msxml3.dll file in Microsoft XML 3.0
http://support.microsoft.com/kb/932628

Have you applied Hotfix 932628?

Are you having any WGA-related problems? Can you successfully Validate at
http://www.microsoft.com/genuine/default.aspx (click on the Validate Windows
button)?

Is Automatic Updates enabled? Does it appear to be working properly?

Have you recently installed or reinstall Windows? Where/how did you acquire
WinXP?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Caved1ver wrote:
> Windows version? XP Pro SP2
>
> What's my real problem?
> + I can't open "device manager"
> + I can't open the MMC
> + I can't re-validate my OS
> + I can't download any updates
>
> And all my problems seems to stem from a group of msxml-related DLL files.
> I
> starred out in the MGA forum & they handed me over to your forum.
>
> "PA Bear" wrote:
>> Windows version? What's your /real/ problem?

<snip>
>> Caved1ver wrote:
>>> This problem began with following error code while attempting to
>>> register
>>> msxml3.dll:
>>> "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
>>>
>>> I found a previous thread
>>> (http://forums.microsoft.com/Genuine/...0252&SiteID=25
>>> )and did the following
>>> 1) Click “Start” button, then “Run”
>>> 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>>> (Note: This will register the msxml3.dll and the registry entry
>>> ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
>>> If this does not work, the msxml3.dll may be missing or corrupt. Follow
>>> the
>>> below Fix (Part 2), in that case:
>>> Fix (Part 2):
>>> 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)
>>> download
>>> page at:
>>> http://www.microsoft.com/downloads/d...DisplayLang=en
>>> 2) From the files available, download “msxml3.msi”
>>> 3) Double click the file and follow the steps to install.
>>> 4) Click “Start” button, then “Run...”
>>> 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>>> When I run "regsvr32 msxml3.dll" I get the following:
>>> DllregisterServer failed in msxml3.dll failed. return code was:
>>> 0x80004005
>>> When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
>>> DllunregisterServer failed in msxml3.dll failed. return code was:
>>> 0x80004005
>>> Additionally, the same problem remains unresolved. I then realized that
>>> my
>>> "Windows Update" (WU) capability went out of commission: whenever I
>>> visit
>>> the WU website I accept and load the ActiveX application & the website
>>> essentailly locks up. I'm not even given a scan button.
>>> I ran the MGA diagnostics executable which produced the following:
>>>
>>>
>>> Diagnostic Report (1.7.0066.0):
>>> -----------------------------------------
>>> WGA Data-->
>>> Validation Status: Genuine
>>> Validation Code: 0
>>> Online Validation Code: N/A
>>> Cached Validation Code: N/A
>>> Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
>>> Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
>>> Windows Product ID: 76487-016-9431047-22909
>>> Windows Product ID Type: 5
>>> Windows License Type: Retail
>>> Windows OS version: 5.1.2600.2.00010100.2.0.pro
>>> CSVLK Server: N/A
>>> CSVLK PID: N/A
>>> ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
>>> Is Admin: Yes
>>> TestCab: 0x0
>>> WGA Version: Registered, 1.7.59.1
>>> Signed By: Microsoft
>>> Product Name: N/A
>>> Architecture: N/A
>>> Build lab: N/A
>>> TTS Error: N/A
>>> Validation Diagnostic: 025D1FF3-171-1
>>> Resolution Status: N/A
>>>
>>> Notifications Data-->
>>> Cached Result: N/A
>>> File Exists: No
>>> Version: N/A, hr = 0x80070002
>>> WgaTray.exe Signed By: N/A, hr = 0x80070002
>>> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>>>
>>> OGA Data-->
>>> Office Status: 100 Genuine
>>> OGA Version: Registered, 1.6.21.0
>>> Signed By: Microsoft
>>> Office Diagnostics:
>>> 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
>>>
>>> Browser Data-->
>>> Proxy settings: N/A
>>> User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
>>> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
>>> Download signed ActiveX controls: Allowed
>>> Download unsigned ActiveX controls: Prompt
>>> Run ActiveX controls and plug-ins: Allowed
>>> Initialize and script ActiveX controls not marked as safe: Prompt
>>> Allow scripting of Internet Explorer Webbrowser control: Allowed
>>> Active scripting: Allowed
>>> Script ActiveX controls marked as safe for scripting: Allowed
>>>
>>> File Scan Data-->
>>>
>>> Other data-->
>>> Office Details:
>>>
>>> ____
>>>
>>> Does this have anything to do with the "XML blob"? I am at my wits end.


Reply With Quote
  #7 (permalink)  
Old 12-19-2007
MowGreen [MVP]
 

Posts: n/a
Re: Windows update failure
Your attempt to unREGISTER the .dll failed, correct ?

>>Additionally, the same problem remains unresolved. I then realized that my
>>>"Windows Update" (WU) capability went out of commission: whenever I visit the
>>>WU website I accept and load the ActiveX application & the website
>>>essentailly locks up. I'm not even given a scan button.


There appears to be a Permissions or access issue caused by 3rd party
software.
Which antivirus/security software is installed ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Caved1ver wrote:
> No other option was available. Additionally, my attempt to uninstall said dll
> failed:
> "DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005"
>
> -------------------------------
> "MowGreen [MVP]" wrote:
>
>
>>>2) From the files available, download “msxml3.msi”
>>>3) Double click the file and follow the steps to install.

>>
>>When you ran msxml3.msi, were any other Options presented besides Install ?
>>Was Internet Explorer or any other program open ?
>>
>>0x80004005 The machine has been validated as genuine
>>
>>The 0x80070002 during the WGA check just means that the Windows Genuine
>>Notification Tool is not installed. It is NOT required to be installed
>>to pass WGA.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Caved1ver wrote:
>>
>>
>>>This problem began with following error code while attempting to register
>>>msxml3.dll:
>>>"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
>>>
>>>I found a previous thread
>>>(http://forums.microsoft.com/Genuine/...0252&SiteID=25
>>>)and did the following
>>>1) Click “Start” button, then “Run”
>>>2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>>>(Note: This will register the msxml3.dll and the registry entry
>>>‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
>>>If this does not work, the msxml3.dll may be missing or corrupt. Follow the
>>>below Fix (Part 2), in that case:
>>>Fix (Part 2):
>>>1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
>>>page at:
>>>http://www.microsoft.com/downloads/d...DisplayLang=en
>>>2) From the files available, download “msxml3.msi”
>>>3) Double click the file and follow the steps to install.
>>>4) Click “Start” button, then “Run...”
>>>5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>>>When I run "regsvr32 msxml3.dll" I get the following:
>>> DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
>>>When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
>>>DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005
>>>Additionally, the same problem remains unresolved. I then realized that my
>>>"Windows Update" (WU) capability went out of commission: whenever I visit the
>>>WU website I accept and load the ActiveX application & the website
>>>essentailly locks up. I'm not even given a scan button.
>>>I ran the MGA diagnostics executable which produced the following:
>>>
>>>
>>>Diagnostic Report (1.7.0066.0):
>>>-----------------------------------------
>>>WGA Data-->
>>>Validation Status: Genuine
>>>Validation Code: 0
>>>Online Validation Code: N/A
>>>Cached Validation Code: N/A
>>>Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
>>>Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
>>>Windows Product ID: 76487-016-9431047-22909
>>>Windows Product ID Type: 5
>>>Windows License Type: Retail
>>>Windows OS version: 5.1.2600.2.00010100.2.0.pro
>>>CSVLK Server: N/A
>>>CSVLK PID: N/A
>>>ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
>>>Is Admin: Yes
>>>TestCab: 0x0
>>>WGA Version: Registered, 1.7.59.1
>>>Signed By: Microsoft
>>>Product Name: N/A
>>>Architecture: N/A
>>>Build lab: N/A
>>>TTS Error: N/A
>>>Validation Diagnostic: 025D1FF3-171-1
>>>Resolution Status: N/A
>>>
>>>Notifications Data-->
>>>Cached Result: N/A
>>>File Exists: No
>>>Version: N/A, hr = 0x80070002
>>>WgaTray.exe Signed By: N/A, hr = 0x80070002
>>>WgaLogon.dll Signed By: N/A, hr = 0x80070002
>>>
>>>OGA Data-->
>>>Office Status: 100 Genuine
>>>OGA Version: Registered, 1.6.21.0
>>>Signed By: Microsoft
>>>Office Diagnostics:
>>>025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
>>>
>>>Browser Data-->
>>>Proxy settings: N/A
>>>User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
>>>Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
>>>Download signed ActiveX controls: Allowed
>>>Download unsigned ActiveX controls: Prompt
>>>Run ActiveX controls and plug-ins: Allowed
>>>Initialize and script ActiveX controls not marked as safe: Prompt
>>>Allow scripting of Internet Explorer Webbrowser control: Allowed
>>>Active scripting: Allowed
>>>Script ActiveX controls marked as safe for scripting: Allowed
>>>
>>>File Scan Data-->
>>>
>>>Other data-->
>>>Office Details:
>>>
>>>____
>>>
>>>Does this have anything to do with the "XML blob"? I am at my wits end.
>>>

>>

Reply With Quote
  #8 (permalink)  
Old 01-01-2008
Caved1ver
 

Posts: n/a
Re: Windows update failure
Anti-Virus:
Symantec Anti-Virus

Anti-Spyware:
Webroot Spy Sweeper (for Rootkits)
Windows Defender
SpywareGuard
Spyware Blaster

PC Firewall:
ZoneAlarm Pro



"MowGreen [MVP]" wrote:

> Your attempt to unREGISTER the .dll failed, correct ?
>
> >>Additionally, the same problem remains unresolved. I then realized that my
> >>>"Windows Update" (WU) capability went out of commission: whenever I visit the
> >>>WU website I accept and load the ActiveX application & the website
> >>>essentailly locks up. I'm not even given a scan button.

>
> There appears to be a Permissions or access issue caused by 3rd party
> software.
> Which antivirus/security software is installed ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Caved1ver wrote:
> > No other option was available. Additionally, my attempt to uninstall said dll
> > failed:
> > "DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005"
> >
> > -------------------------------
> > "MowGreen [MVP]" wrote:
> >
> >
> >>>2) From the files available, download “msxml3.msi”
> >>>3) Double click the file and follow the steps to install.
> >>
> >>When you ran msxml3.msi, were any other Options presented besides Install ?
> >>Was Internet Explorer or any other program open ?
> >>
> >>0x80004005 The machine has been validated as genuine
> >>
> >>The 0x80070002 during the WGA check just means that the Windows Genuine
> >>Notification Tool is not installed. It is NOT required to be installed
> >>to pass WGA.
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>Caved1ver wrote:
> >>
> >>
> >>>This problem began with following error code while attempting to register
> >>>msxml3.dll:
> >>>"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >>>
> >>>I found a previous thread
> >>>(http://forums.microsoft.com/Genuine/...0252&SiteID=25
> >>>)and did the following
> >>>1) Click “Start” button, then “Run”
> >>>2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >>>(Note: This will register the msxml3.dll and the registry entry
> >>>‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> >>>If this does not work, the msxml3.dll may be missing or corrupt. Follow the
> >>>below Fix (Part 2), in that case:
> >>>Fix (Part 2):
> >>>1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> >>>page at:
> >>>http://www.microsoft.com/downloads/d...DisplayLang=en
> >>>2) From the files available, download “msxml3.msi”
> >>>3) Double click the file and follow the steps to install.
> >>>4) Click “Start” button, then “Run...”
> >>>5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >>>When I run "regsvr32 msxml3.dll" I get the following:
> >>> DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> >>>When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> >>>DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> >>>Additionally, the same problem remains unresolved. I then realized that my
> >>>"Windows Update" (WU) capability went out of commission: whenever I visit the
> >>>WU website I accept and load the ActiveX application & the website
> >>>essentailly locks up. I'm not even given a scan button.
> >>>I ran the MGA diagnostics executable which produced the following:
> >>>
> >>>
> >>>Diagnostic Report (1.7.0066.0):
> >>>-----------------------------------------
> >>>WGA Data-->
> >>>Validation Status: Genuine
> >>>Validation Code: 0
> >>>Online Validation Code: N/A
> >>>Cached Validation Code: N/A
> >>>Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> >>>Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> >>>Windows Product ID: 76487-016-9431047-22909
> >>>Windows Product ID Type: 5
> >>>Windows License Type: Retail
> >>>Windows OS version: 5.1.2600.2.00010100.2.0.pro
> >>>CSVLK Server: N/A
> >>>CSVLK PID: N/A
> >>>ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> >>>Is Admin: Yes
> >>>TestCab: 0x0
> >>>WGA Version: Registered, 1.7.59.1
> >>>Signed By: Microsoft
> >>>Product Name: N/A
> >>>Architecture: N/A
> >>>Build lab: N/A
> >>>TTS Error: N/A
> >>>Validation Diagnostic: 025D1FF3-171-1
> >>>Resolution Status: N/A
> >>>
> >>>Notifications Data-->
> >>>Cached Result: N/A
> >>>File Exists: No
> >>>Version: N/A, hr = 0x80070002
> >>>WgaTray.exe Signed By: N/A, hr = 0x80070002
> >>>WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >>>
> >>>OGA Data-->
> >>>Office Status: 100 Genuine
> >>>OGA Version: Registered, 1.6.21.0
> >>>Signed By: Microsoft
> >>>Office Diagnostics:
> >>>025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >>>
> >>>Browser Data-->
> >>>Proxy settings: N/A
> >>>User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> >>>Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> >>>Download signed ActiveX controls: Allowed
> >>>Download unsigned ActiveX controls: Prompt
> >>>Run ActiveX controls and plug-ins: Allowed
> >>>Initialize and script ActiveX controls not marked as safe: Prompt
> >>>Allow scripting of Internet Explorer Webbrowser control: Allowed
> >>>Active scripting: Allowed
> >>>Script ActiveX controls marked as safe for scripting: Allowed
> >>>
> >>>File Scan Data-->
> >>>
> >>>Other data-->
> >>>Office Details:
> >>>
> >>>____
> >>>
> >>>Does this have anything to do with the "XML blob"? I am at my wits end.
> >>>
> >>

>

Reply With Quote
  #9 (permalink)  
Old 01-01-2008
Caved1ver
 

Posts: n/a
Re: Windows update failure

As per your previous direction, I accessed the WindowsUpdate.log file and
found the following reoccurring FATAL error:

FATAL: IsUpdateRequired failed with error 0x80040154

The following is the 01JAN08 section of said log:

2008-01-01 01:32:00:171 736 8a0 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-01-01 01:32:00:171 736 8a0 Misc = Process: C:\Program Files\Windows
Defender\MpCmdRun.exe
2008-01-01 01:32:00:171 736 8a0 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2008-01-01 01:32:00:171 736 8a0 COMAPI -------------
2008-01-01 01:32:00:171 736 8a0 COMAPI -- START -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:00:171 736 8a0 COMAPI ---------
2008-01-01 01:32:00:187 992 854 Agent *************
2008-01-01 01:32:00:187 992 854 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2008-01-01 01:32:00:187 992 854 Agent *********
2008-01-01 01:32:00:187 992 854 Agent * Online = Yes; Ignore download
priority = No
2008-01-01 01:32:00:187 992 854 Agent * Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2008-01-01 01:32:00:187 992 854 Agent * ServiceID =
{00000000-0000-0000-0000-000000000000}
2008-01-01 01:32:00:187 736 8a0 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:02:828 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:32:02:828 992 854 Misc Microsoft signed: Yes
2008-01-01 01:32:17:437 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:32:17:437 992 854 Misc Microsoft signed: Yes
2008-01-01 01:32:17:453 992 854 PT WARNING: PTError: 0x80040154
2008-01-01 01:32:17:453 992 854 PT WARNING: PTError: 0x80040154
2008-01-01 01:32:17:453 992 854 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80040154
2008-01-01 01:32:17:453 992 854 Agent * WARNING: Failed to synchronize,
error = 0x80040154
2008-01-01 01:32:17:500 992 854 Report WARNING:
CEventNamespaceDefinition::Init failed = 80040154.
2008-01-01 01:32:17:500 992 854 Report WARNING: InitReportingComponents
failed: 80040154
2008-01-01 01:32:17:500 992 854 Agent * WARNING: Exit code = 0x80040154
2008-01-01 01:32:17:500 992 854 Agent *********
2008-01-01 01:32:17:500 992 854 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2008-01-01 01:32:17:500 992 854 Agent *************
2008-01-01 01:32:17:500 992 854 Agent WARNING: WU client failed Searching
for update with error 0x80040154
2008-01-01 01:32:17:500 736 13f4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:17:500 736 13f4 COMAPI - Updates found = 0
2008-01-01 01:32:17:500 736 13f4 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x80040154
2008-01-01 01:32:17:500 736 13f4 COMAPI ---------
2008-01-01 01:32:17:500 736 13f4 COMAPI -- END -- COMAPI: Search
[ClientId = Windows Defender]
2008-01-01 01:32:17:500 736 13f4 COMAPI -------------
2008-01-01 01:32:17:500 736 15f8 COMAPI WARNING: Operation failed due to
earlier error, hr=80040154
2008-01-01 01:32:17:500 736 15f8 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80040154)
2008-01-01 01:45:47:890 992 80c AU #############
2008-01-01 01:45:47:890 992 80c AU ## START ## AU: Search for updates
2008-01-01 01:45:47:890 992 80c AU #########
2008-01-01 01:45:47:890 992 80c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {DDA782CD-6E61-46C9-A00B-367F5E867A1B}]
2008-01-01 01:45:47:890 992 854 Agent *************
2008-01-01 01:45:47:890 992 854 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 01:45:47:890 992 854 Agent *********
2008-01-01 01:45:47:890 992 854 Agent * Online = Yes; Ignore download
priority = No
2008-01-01 01:45:47:890 992 854 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-01-01 01:45:47:890 992 854 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-01 01:45:47:906 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:45:47:906 992 854 Misc Microsoft signed: Yes
2008-01-01 01:45:48:421 992 854 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 01:45:48:437 992 854 Misc Microsoft signed: Yes
2008-01-01 01:45:48:453 992 854 Setup FATAL: IsUpdateRequired failed with
error 0x80040154
2008-01-01 01:45:48:453 992 854 Report WARNING:
CEventNamespaceDefinition::Init failed = 80040154.
2008-01-01 01:45:48:453 992 854 Report WARNING: InitReportingComponents
failed: 80040154
2008-01-01 01:45:48:453 992 854 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80040154
2008-01-01 01:45:48:453 992 854 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80040154
2008-01-01 01:45:48:453 992 854 Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2008-01-01 01:45:49:453 992 854 Agent * WARNING: Exit code = 0x80040154
2008-01-01 01:45:49:453 992 854 Agent *********
2008-01-01 01:45:49:453 992 854 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 01:45:49:453 992 854 Agent *************
2008-01-01 01:45:49:453 992 854 Agent WARNING: WU client failed Searching
for update with error 0x80040154
2008-01-01 01:45:49:453 992 f8c AU >>## RESUMED ## AU: Search for updates
[CallId = {DDA782CD-6E61-46C9-A00B-367F5E867A1B}]
2008-01-01 01:45:49:453 992 f8c AU # WARNING: Search callback failed,
result = 0x80040154
2008-01-01 01:45:49:453 992 f8c AU # WARNING: Failed to find updates with
error code 80040154
2008-01-01 01:45:49:453 992 f8c AU #########
2008-01-01 01:45:49:453 992 f8c AU ## END ## AU: Search for updates
[CallId = {DDA782CD-6E61-46C9-A00B-367F5E867A1B}]
2008-01-01 01:45:49:453 992 f8c AU #############
2008-01-01 01:45:49:453 992 f8c AU AU setting next detection timeout to
2008-01-01 11:45:49
2008-01-01 01:45:49:453 992 f8c AU Setting AU scheduled install time to
2008-01-01 08:00:00
2008-01-01 03:00:10:000 992 80c AU Forced install timer expired for
scheduled install
2008-01-01 03:00:10:000 992 80c AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2008-01-01 03:00:10:000 992 80c AU Setting AU scheduled install time to
2008-01-02 08:00:00
2008-01-01 06:45:49:453 992 80c AU #############
2008-01-01 06:45:49:453 992 80c AU ## START ## AU: Search for updates
2008-01-01 06:45:49:453 992 80c AU #########
2008-01-01 06:45:49:453 992 80c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {05C4A18B-2D8A-472E-ACB5-6AF2829C12A8}]
2008-01-01 06:45:49:453 992 e40 Agent *************
2008-01-01 06:45:49:453 992 e40 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 06:45:49:453 992 e40 Agent *********
2008-01-01 06:45:49:453 992 e40 Agent * Online = Yes; Ignore download
priority = No
2008-01-01 06:45:49:453 992 e40 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-01-01 06:45:49:453 992 e40 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-01 06:45:49:468 992 e40 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 06:45:49:468 992 e40 Misc Microsoft signed: Yes
2008-01-01 06:46:03:968 992 e40 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-01-01 06:46:03:968 992 e40 Misc Microsoft signed: Yes
2008-01-01 06:46:03:984 992 e40 Setup FATAL: IsUpdateRequired failed with
error 0x80040154
2008-01-01 06:46:03:984 992 e40 Report WARNING:
CEventNamespaceDefinition::Init failed = 80040154.
2008-01-01 06:46:03:984 992 e40 Report WARNING: InitReportingComponents
failed: 80040154
2008-01-01 06:46:03:984 992 e40 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed: 0x80040154
2008-01-01 06:46:03:984 992 e40 Setup WARNING: SelfUpdate: Default Service:
IsUpdateRequired failed, error = 0x80040154
2008-01-01 06:46:03:984 992 e40 Agent * WARNING: Skipping scan,
self-update check returned 0x80040154
2008-01-01 06:46:04:921 992 e40 Agent * WARNING: Exit code = 0x80040154
2008-01-01 06:46:04:921 992 e40 Agent *********
2008-01-01 06:46:04:921 992 e40 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-01 06:46:04:921 992 e40 Agent *************
2008-01-01 06:46:04:921 992 e40 Agent WARNING: WU client failed Searching
for update with error 0x80040154
2008-01-01 06:46:04:921 992 89c AU >>## RESUMED ## AU: Search for updates
[CallId = {05C4A18B-2D8A-472E-ACB5-6AF2829C12A8}]
2008-01-01 06:46:04:921 992 89c AU # WARNING: Search callback failed,
result = 0x80040154
2008-01-01 06:46:04:921 992 89c AU # WARNING: Failed to find updates with
error code 80040154
2008-01-01 06:46:04:921 992 89c AU #########
2008-01-01 06:46:04:921 992 89c AU ## END ## AU: Search for updates
[CallId = {05C4A18B-2D8A-472E-ACB5-6AF2829C12A8}]
2008-01-01 06:46:04:921 992 89c AU #############
2008-01-01 06:46:04:921 992 89c AU AU setting next detection timeout to
2008-01-01 16:46:04
2008-01-01 06:46:04:921 992 89c AU Setting AU scheduled install time to
2008-01-02 08:00:00




"PA Bear" wrote:

> Windows version? What's your /real/ problem?
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> Caved1ver wrote:
> > This problem began with following error code while attempting to register
> > msxml3.dll:
> > "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >
> > I found a previous thread
> > (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> > )and did the following
> > 1) Click “Start” button, then “Run”
> > 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > (Note: This will register the msxml3.dll and the registry entry
> > ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> > If this does not work, the msxml3.dll may be missing or corrupt. Follow
> > the
> > below Fix (Part 2), in that case:
> > Fix (Part 2):
> > 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)
> > download
> > page at:
> > http://www.microsoft.com/downloads/d...DisplayLang=en
> > 2) From the files available, download “msxml3.msi”
> > 3) Double click the file and follow the steps to install.
> > 4) Click “Start” button, then “Run...”
> > 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > When I run "regsvr32 msxml3.dll" I get the following:
> > DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> > When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> > DllunregisterServer failed in msxml3.dll failed. return code was:
> > 0x80004005
> > Additionally, the same problem remains unresolved. I then realized that my
> > "Windows Update" (WU) capability went out of commission: whenever I visit
> > the WU website I accept and load the ActiveX application & the website
> > essentailly locks up. I'm not even given a scan button.
> > I ran the MGA diagnostics executable which produced the following:
> >
> >
> > Diagnostic Report (1.7.0066.0):
> > -----------------------------------------
> > WGA Data-->
> > Validation Status: Genuine
> > Validation Code: 0
> > Online Validation Code: N/A
> > Cached Validation Code: N/A
> > Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> > Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> > Windows Product ID: 76487-016-9431047-22909
> > Windows Product ID Type: 5
> > Windows License Type: Retail
> > Windows OS version: 5.1.2600.2.00010100.2.0.pro
> > CSVLK Server: N/A
> > CSVLK PID: N/A
> > ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> > Is Admin: Yes
> > TestCab: 0x0
> > WGA Version: Registered, 1.7.59.1
> > Signed By: Microsoft
> > Product Name: N/A
> > Architecture: N/A
> > Build lab: N/A
> > TTS Error: N/A
> > Validation Diagnostic: 025D1FF3-171-1
> > Resolution Status: N/A
> >
> > Notifications Data-->
> > Cached Result: N/A
> > File Exists: No
> > Version: N/A, hr = 0x80070002
> > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >
> > OGA Data-->
> > Office Status: 100 Genuine
> > OGA Version: Registered, 1.6.21.0
> > Signed By: Microsoft
> > Office Diagnostics:
> > 025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >
> > Browser Data-->
> > Proxy settings: N/A
> > User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> > Download signed ActiveX controls: Allowed
> > Download unsigned ActiveX controls: Prompt
> > Run ActiveX controls and plug-ins: Allowed
> > Initialize and script ActiveX controls not marked as safe: Prompt
> > Allow scripting of Internet Explorer Webbrowser control: Allowed
> > Active scripting: Allowed
> > Script ActiveX controls marked as safe for scripting: Allowed
> >
> > File Scan Data-->
> >
> > Other data-->
> > Office Details:
> >
> > ____
> >
> > Does this have anything to do with the "XML blob"? I am at my wits end.

>
>

Reply With Quote
  #10 (permalink)  
Old 01-01-2008
Caved1ver
 

Posts: n/a
Re: Windows update failure
When I run "regsvr32 msxml3.dll" I get the following:
DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005

When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll) I get
the following:

DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005

Additionally, The very same error codes continue to occur when I
systematically shutdown each of the following anti-virus/spyware & firewall
applications while attempt to regisetr and unregister said *.dll:

Anti-Virus:
Symantec Anti-Virus

Anti-Spyware:
Webroot Spy Sweeper (for Rootkits)
Windows Defender
SpywareGuard
Spyware Blaster

PC Firewall:
ZoneAlarm Pro


"MowGreen [MVP]" wrote:

> Your attempt to unREGISTER the .dll failed, correct ?
>
> >>Additionally, the same problem remains unresolved. I then realized that my
> >>>"Windows Update" (WU) capability went out of commission: whenever I visit the
> >>>WU website I accept and load the ActiveX application & the website
> >>>essentailly locks up. I'm not even given a scan button.

>
> There appears to be a Permissions or access issue caused by 3rd party
> software.
> Which antivirus/security software is installed ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Caved1ver wrote:
> > No other option was available. Additionally, my attempt to uninstall said dll
> > failed:
> > "DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005"
> >
> > -------------------------------
> > "MowGreen [MVP]" wrote:
> >
> >
> >>>2) From the files available, download “msxml3.msi”
> >>>3) Double click the file and follow the steps to install.
> >>
> >>When you ran msxml3.msi, were any other Options presented besides Install ?
> >>Was Internet Explorer or any other program open ?
> >>
> >>0x80004005 The machine has been validated as genuine
> >>
> >>The 0x80070002 during the WGA check just means that the Windows Genuine
> >>Notification Tool is not installed. It is NOT required to be installed
> >>to pass WGA.
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>Caved1ver wrote:
> >>
> >>
> >>>This problem began with following error code while attempting to register
> >>>msxml3.dll:
> >>>"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >>>
> >>>I found a previous thread
> >>>(http://forums.microsoft.com/Genuine/...0252&SiteID=25
> >>>)and did the following
> >>>1) Click “Start” button, then “Run”
> >>>2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >>>(Note: This will register the msxml3.dll and the registry entry
> >>>‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> >>>If this does not work, the msxml3.dll may be missing or corrupt. Follow the
> >>>below Fix (Part 2), in that case:
> >>>Fix (Part 2):
> >>>1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> >>>page at:
> >>>http://www.microsoft.com/downloads/d...DisplayLang=en
> >>>2) From the files available, download “msxml3.msi”
> >>>3) Double click the file and follow the steps to install.
> >>>4) Click “Start” button, then “Run...”
> >>>5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >>>When I run "regsvr32 msxml3.dll" I get the following:
> >>> DllregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> >>>When I attempt to unregister said msxml3.dll ("regsvr32 -u msxml3.dll)
> >>>DllunregisterServer failed in msxml3.dll failed. return code was: 0x80004005
> >>>Additionally, the same problem remains unresolved. I then realized that my
> >>>"Windows Update" (WU) capability went out of commission: whenever I visit the
> >>>WU website I accept and load the ActiveX application & the website
> >>>essentailly locks up. I'm not even given a scan button.
> >>>I ran the MGA diagnostics executable which produced the following:
> >>>
> >>>
> >>>Diagnostic Report (1.7.0066.0):
> >>>-----------------------------------------
> >>>WGA Data-->
> >>>Validation Status: Genuine
> >>>Validation Code: 0
> >>>Online Validation Code: N/A
> >>>Cached Validation Code: N/A
> >>>Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> >>>Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> >>>Windows Product ID: 76487-016-9431047-22909
> >>>Windows Product ID Type: 5
> >>>Windows License Type: Retail
> >>>Windows OS version: 5.1.2600.2.00010100.2.0.pro
> >>>CSVLK Server: N/A
> >>>CSVLK PID: N/A
> >>>ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> >>>Is Admin: Yes
> >>>TestCab: 0x0
> >>>WGA Version: Registered, 1.7.59.1
> >>>Signed By: Microsoft
> >>>Product Name: N/A
> >>>Architecture: N/A
> >>>Build lab: N/A
> >>>TTS Error: N/A
> >>>Validation Diagnostic: 025D1FF3-171-1
> >>>Resolution Status: N/A
> >>>
> >>>Notifications Data-->
> >>>Cached Result: N/A
> >>>File Exists: No
> >>>Version: N/A, hr = 0x80070002
> >>>WgaTray.exe Signed By: N/A, hr = 0x80070002
> >>>WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >>>
> >>>OGA Data-->
> >>>Office Status: 100 Genuine
> >>>OGA Version: Registered, 1.6.21.0
> >>>Signed By: Microsoft
> >>>Office Diagnostics:
> >>>025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >>>
> >>>Browser Data-->
> >>>Proxy settings: N/A
> >>>User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> >>>Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> >>>Download signed ActiveX controls: Allowed
> >>>Download unsigned ActiveX controls: Prompt
> >>>Run ActiveX controls and plug-ins: Allowed
> >>>Initialize and script ActiveX controls not marked as safe: Prompt
> >>>Allow scripting of Internet Explorer Webbrowser control: Allowed
> >>>Active scripting: Allowed
> >>>Script ActiveX controls marked as safe for scripting: Allowed
> >>>
> >>>File Scan Data-->
> >>>
> >>>Other data-->
> >>>Office Details:
> >>>
> >>>____
> >>>
> >>>Does this have anything to do with the "XML blob"? I am at my wits end.
> >>>
> >>

>

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