800B0100 TRUST_E_NOSIGNATURE
A certificate chain processed, but terminated in a root certificate
which is not trusted by the trust provider
Contact MS from the information supplied below. Since KB935897 is a
SECURITY update, then you are entitled to no charge support for " issues
associated " with it. Same with KB92991.
Do NOT mention any of the other updates that will not install :
> Support
> • Customers in the U.S. and Canada can receive technical support from Microsoft Product
> Support Services at 1-866-PCSAFETY. There is no charge for support calls that are
> associated with security updates.
> • International customers can receive support from their local Microsoft subsidiaries.
> There is no charge for support that is associated with security updates. For more
> information about how to contact Microsoft for support issues, visit the International
> Support Web site.
The above is from the Security Bulletin page for KB935807:
Microsoft Security Bulletin MS07-038 - Moderate
Vulnerability in Windows Vista Firewall Could Allow Information
Disclosure (935807)
http://www.microsoft.com/technet/sec.../ms07-038.mspx
Support *may* ask for a credit card number. Give it to them but READ the
Support section of the Security Bulletin to them IF they say that you
will be charged for support.
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
judochop wrote:
> I continue to get error code 800B0100 when I attempt to download the
> following updates:
> 1. Security Update for Microsoft.NET Framework, Version 2.0 (KB929916)
> 2. Security Update for Windows Vista (KB935807)
> 3. Update for Windows Mail Junk E-Mail Filter [November 2007] (KB905866)
> 4. Update for Windows Vista (KB933928)
> 5. Update for Windows Vista (KB93528)
> 6. Office XP Service Pack 3
>
> I have Windows Vista Home Premium Edition operating on a Dell XPS 410
> system. I have spent over an hour online with Dell technicians and they were
> unable to resolve the problem. When I try to obtain help from Microsoft they
> want to charge me an "arm and a leg." Can anyone out there help me?