Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
If tweaking your third-party firewall's settings don't help, try the
1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.
NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!
2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
3. Re-do #1 above.
4. Go to http://windowsupdate.microsoft.com
and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
> I have Win XP Home, IE7, OE 6.00.2900.2180,AVG Security.
> Because I am on dial-up I do manual updates. Since 30 Aug 07 I've done
> updates 4 times. Each time I have had to do a System Restore to a time
> before the update in order to be able to connect to my Server. I find that
> many of my connection settings have been changed during the update but,
> unfortunately, It is a real struggle to find just what has changed each
> time, so the Restore is easier. However, this means that I don't have the
> latest security which conerns me.
> I have just checked which updates I should be getting (the high security
> ones) and they are:
> KB943460 - Security Update for Windows XP
> KB890830 - Windows Malicious Software Removal Tool
> KB939653 - Cumulative Security Update for IE7
> KB933729 - Security Update for Win XP
> KB941202 - Security Update for Outlook Express for Win XP
> Can anyone please tell me which (if any) of the above updates will alter
> settings again?
> Of the above updates, all were downloaded on 24 October except for the
> one KB943460.
> Thanks for any help.