Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

RE: 938979 with Error Code 80073712

microsoft.public.windowsupdate






Speedup My PC
Reply
  #1 (permalink)  
Old 12-09-2007
ami5150
 

Posts: n/a
RE: 938979 with Error Code 80073712
i have the same error, i did what the online help said to do, so i called
microsoft, though i have only has the vista for 2 days, they wanted 59
dollars for help. I wonder if they made this error in oder to get more money?

"Bashfulbaybee" wrote:

>
>
> I have Vista 32 Bit. I keep getting this error code when I try to install
> this update. I ever went to the website to try to download manually and it
> still fails to install. Then I tried to find the information on this error
> code (to correct the problem) so I can download the 938979 update. Couldn't
> find anything so does anyone know what this error is ?
>
>
> Bashfulbaybee

Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 12-18-2007
mark1852
 

Posts: n/a
RE: 938979 with Error Code 80073712
I have had this error come up twice in the last 6 months. Generally, the
error appears as a result of a corrupt file within windows. Last July, I
contacted Microsoft support with no success until one support person provided
the following:



In order to troubleshoot this update issue, please try to perform the
following steps:



System File Check:

==============

I suggest we try the steps below to check the system files. This step will
check and replace the corrupt system files.



1. Click Start, please type “CMD” (without quotation marks) in the Start
Search bar and right click on the “cmd.exe” choose “Run as administrator”

2. The CMD command prompt windows will appear

3. Please type the following command and press Enter



SFC /Scannow



Note: System will take some time to scan for the system.



4. After scanning, please restart the computer and then check if this
problem still persists.



Also, please help collect the CBS log after performing the System File Check



The result of my system file check showed several corrupt files which could
only be fixed by running an in place Vista Upgrade. In other words,
re-installing Vista over itself. This took a couple of hours but it worked!!



I had the same problem last week. Ran the system file checker, received the
corrupt file response and re-installed windows without a hitch. BTW, the
re-install will not affect your currently installed programs. Let me know if
you need further info.



"ami5150" wrote:

> i have the same error, i did what the online help said to do, so i called
> microsoft, though i have only has the vista for 2 days, they wanted 59
> dollars for help. I wonder if they made this error in oder to get more money?
>
> "Bashfulbaybee" wrote:
>
> >
> >
> > I have Vista 32 Bit. I keep getting this error code when I try to install
> > this update. I ever went to the website to try to download manually and it
> > still fails to install. Then I tried to find the information on this error
> > code (to correct the problem) so I can download the 938979 update. Couldn't
> > find anything so does anyone know what this error is ?
> >
> >
> > Bashfulbaybee

Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
So error code 80073712 not yet fixed ? ceebezee microsoft.public.windows.vista.general 11 03-02-2009 09:23
Re: error code 80073712 Giuseppe microsoft.public.windowsupdate 4 04-20-2008 06:48
Windows Update error fout code 80073712 Duncan microsoft.public.nl.windows.vista 5 03-10-2008 18:31
Code ERREUR 80073712 CHADECK microsoft.public.fr.windows.vista.administration 3 08-03-2007 18:06
code 80073712 tmar microsoft.public.windows.vista.performance maintenance 7 07-18-2007 18:45




All times are GMT +1. The time now is 09:04.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120