Re: Windows Installer 3.1 Won't Install

Hi,

I'm now getting this problem with Installer 3.1

Long story short I had an issue yesterday that required me to run Windows XP
setup and select the repair option, ran through ok and all is working fine
except for this upade issue.

I ran the SubIncACL tool, this appeared to run through ok so I tried to
update again, no joy.

I then tried your second method, having located System32 I then noticed that
I have 2 Catroot files; Catroot and Catroot2

I clicked properties on both of these but there is no no 'Securities' tab on
either so I am unable to continue.

I am logged on as an Administrator (permanently) I also assume as this
thread is from several months ago and that I have automatic updates turned on
that this update has loaded successfully in the past.

Any advice/pointers you can give would be greatly appreciated.

Regards
Sulian

"MowGreen [MVP]" wrote:

> Repair file and registry permissions by following the steps laid out here :
>
> Solving setup errors by using the SubInACL tool to repair file and
> registry permissions
> http://blogs.msdn.com/astebner/archi...04/739820.aspx
>
> Or, you could try this ... if this is XP Home Edition restart the system
> to Safe Mode and log on with the Administrator account [if this is XP
> Pro then skip this step and go on to the next section]
>
> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Using Windows Explorer [Start > Programs > Accessories > Windows
> Explorer] navigate to
>
> WINDOWS\system32\CatRoot
>
> Right click CatRoot and choose Properties
> Click the Security tab
> Click on SYSTEM
> Under Permissions for SYSTEM, these boxes should be checked for Allow
>
> Full Control
> Modify
> Read & Execute
> List Folder Contents
> Read
> Write
>
> If they are all not checked, then do so and click the Apply button
> Then click the Advanced button
> The Permissions page should now be open
>
> Click on SYSTEM
> The 'Apply To' heading for SYSTEM should be showing
> " This folder, subfolders, and files "
>
> That's where the contents of the CatRoot folder derive their Permissions
> from
> With SYSTEM highlighted, click the Edit button
> All of the Permissions should be checked for SYSTEM
> IF SYSTEM is not showing " This folder, subfolders, and files ", then
> this where you can set it to that by clicking the dropdown window next
> to ' Apply onto: '
> All of the Permissions for SYSTEM should be checked
> If not, check them and click OK, then Apply, then OK once more
> If the Apply button is showing for the CatRoot Properties window,
> then click it and then click OK
> Restart the system back to normal Windows mode, if XP Home, or just
> restart the system if XP Pro.
>
> Did that resolve the Windows Installer installation isssue ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> RandyH wrote:
>
> > Looks like registry update is failing for some reason - any clues?
> >
> >
> > 0.391: 2007/07/24 09:56:19.183 (local)
> > 0.391: c:\770f192fe847b94972bf6be452461c7b\UPDATE\update. exe (version
> > 6.1.22.4)
> > 0.407: Hotfix started with following command line: /quiet /norestart
> > 3.891: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
> > error 0x2
> > 3.891: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
> > error 0x2
> > 3.891: DoInstallation: CleanPFR failed: 0x2
> > 4.063: SetProductTypes: InfProductBuildType=BuildType.IP
> > 4.063: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 4.219: DoInstallation: FetchSourceURL for
> > c:\770f192fe847b94972bf6be452461c7b\update\update_ wxp.inf failed
> > 4.219: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> > 4.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > 4.235: BuildCabinetManifest: update.url absent
> > 4.235: Starting AnalyzeComponents
> > 4.235: AnalyzePhaseZero used 0 ticks
> > 4.235: No c:\windows\INF\updtblk.inf file.
> > 4.235: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 4.235: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 24.954: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_D4\3&267 A616A&0&F0
> > 25.516: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2590&SUBSYS_00000000&REV_03\3&267 A616A&0&00
> > 25.813: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2591&SUBSYS_00000000&REV_03\3&267 A616A&0&08
> > 26.141: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2641&SUBSYS_00000000&REV_04\3&267 A616A&0&F8
> > 26.766: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2653&SUBSYS_81BA104D&REV_04\3&267 A616A&0&FA
> > 27.360: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2658&SUBSYS_81B9104D&REV_04\3&267 A616A&0&E8
> > 27.579: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2659&SUBSYS_81B9104D&REV_04\3&267 A616A&0&E9
> > 27.907: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_265A&SUBSYS_81B9104D&REV_04\3&267 A616A&0&EA
> > 28.329: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_265B&SUBSYS_81B9104D&REV_04\3&267 A616A&0&EB
> > 28.704: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_265C&SUBSYS_81B9104D&REV_04\3&267 A616A&0&EF
> > 29.063: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_266A&SUBSYS_81B9104D&REV_04\3&267 A616A&0&FB
> > 29.500: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_266F&SUBSYS_81B9104D&REV_04\3&267 A616A&0&F9
> > 30.844:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT
> > trusts inf c:\windows\inf\oem15.inf of device ROOT\CNTX_VPCNETS2_MP\0000
> > 31.016:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT
> > trusts inf c:\windows\inf\oem15.inf of device ROOT\CNTX_VPCNETS2_MP\0001
> > 31.188:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT
> > trusts inf c:\windows\inf\oem15.inf of device ROOT\CNTX_VPCNETS2_MP\0002
> > 31.360:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT
> > trusts inf c:\windows\inf\oem15.inf of device ROOT\CNTX_VPCNETS2_MP\0003
> > 31.954:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
> > trusts inf c:\windows\inf\oem18.inf of device ROOT\DNI_DNEMP\0000
> > 32.110:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
> > trusts inf c:\windows\inf\oem18.inf of device ROOT\DNI_DNEMP\0001
> > 32.297:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
> > trusts inf c:\windows\inf\oem18.inf of device ROOT\DNI_DNEMP\0002
> > 32.485:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
> > trusts inf c:\windows\inf\oem18.inf of device ROOT\DNI_DNEMP\0003
> > 32.797:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
> > trusts inf c:\windows\inf\oem18.inf of device ROOT\DNI_DNEMP\0004
> > 32.985:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem18.CAT
> > trusts inf c:\windows\inf\oem18.inf of device ROOT\DNI_DNEMP\0005
> > 33.094: Failed to query DriverPath of ROOT\LEGACY_GEARSECURITY\0000 0x2
> > 33.094: Failed to query DriverPath of ROOT\LEGACY_SYMIDSCO\0000 0x2
> > 33.094: Failed to query DriverPath of ROOT\LEGACY_V2IMOUNT\0000 0x2
> > 46.813: OEM file scan used 42578 ticks
> > 47.813: AnalyzePhaseOne: used 43578 ticks
> > 47.813: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 47.813: AnalyzeComponents: Hotpatching is disabled.
> > 47.813: AnalyzePhaseTwo used 0 ticks
> > 47.813: AnalyzePhaseThree used 0 ticks
> > 47.813: AnalyzePhaseFive used 0 ticks
> > 47.813: AnalyzePhaseSix used 0 ticks
> > 47.813: AnalyzeComponents used 43578 ticks
> > 47.813: Downloading 0 files
> > 47.813: bPatchMode = FALSE
> > 47.813: Inventory complete: ReturnStatus=0, 43594 ticks
> > 47.813: Num Ticks for invent : 43594
> > 47.813: Conditional load of section MSI.Reg.Install.Condition succeeded
> > 47.813: Allocation size of drive C: is 4096 bytes, free space = 22812770304
> > bytes
> > 47.891: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> > 47.891: Drive C: free 21755MB req: 5MB w/uninstall: NOT CALCULATED.
> > 47.891: CabinetBuild complete
> > 47.891: Num Ticks for Cabinet build : 78
> > 47.891: DynamicStrings section not defined or empty.
> > 47.938: FileInUse:: need to restart already, turn off
> > 47.938: FileInUse:: Add to list - Service Name: msiserver
> > 47.969: In order to successfully complete this installation, the following
> > services will automatically be stopped and restarted.
> > 47.969: Windows Installer.
> > 50.000: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > 50.360: Num Ticks for Backup : 2469
> > 62.282: Num Ticks for creating uninst inf : 11922
> > 62.329: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> > 62.329: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > 78.547: System Restore Point set.
> > 79.188: PFE2: Not avoiding Per File Exceptions.
> > 79.250: GetCatVersion: Failed to retrieve version information from
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
> > 85.875: Copied file: C:\WINDOWS\system32\msi.dll
> > 86.297: Copied file: C:\WINDOWS\system32\msiexec.exe
> > 86.625: Copied file: C:\WINDOWS\system32\msihnd.dll
> > 87.079: Copied file: C:\WINDOWS\system32\msimsg.dll
> > 87.157: Copied file: C:\WINDOWS\system32\msisip.dll
> > 87.344: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> > 87.469: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> > 87.672: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> > 87.735: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> > 87.829: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> > 87.829: DoInstallation: Installing assemblies with source root path:
> > c:\770f192fe847b94972bf6be452461c7b\
> > 87.875: Num Ticks for Copying files : 25547
> > 88.704: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
> > MSI.Reg.Install: 0x5
> > 88.704: DoInstallationoRegistryUpdates failed
> > 89.938: Access is denied.
> > 90.063: KB893803v2 installation did not complete.
> >
> > Select 'OK' to undo the changes that have been made.
> > 90.063: Starting process:
> > C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\sp uninst.exe /~ -q -z
> > 105.110: Software Update Rollback has completed with return code 0xbc2.
> > This rollback requires a reboot.
> > 105.110: KB893803v2 installation did not complete.
> >
> > Windows Installer has been partially updated and may not work properly.
> > 105.110: Update.exe extended error code = 0x5
> > 105.110: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> >
>