Office 2003 Update SP3 error

This 100MB update downloaded OK, but have tried 4 times to install. Almost
completes, then fails. Running XP Pro. Have tried re-booting after a failure,
to clear the air, but still no joy.

rI also have this problem. The log file says error 0x8007063 occurred.
Someone suggested entering "services.msc" in the "run" window under "start."
Once the next window opens, they suggested clicking on "Office Source Engine"
and to make sure it is running. Mine was set for "manual." I switched it to
automatic and also stared it manually. I then tried to download Word Viewer
2003 SP3 again. It failed to install once agin. I'm stuck. Does anyone
have another suggestion?
--
Al in NC


"Rambler1" wrote:

> This 100MB update downloaded OK, but have tried 4 times to install. Almost
> completes, then fails. Running XP Pro. Have tried re-booting after a failure,
> to clear the air, but still no joy.
>
>

I have now located the file (100MB and date match) in
Windows/Softwaredownloads and am minded to (a) open it there, saving in
Programmes/Office 2003, or (b) deleting and trying another download. I
hesitate as I may risk a Rumsfeld "unknown/unknown". Advice please?

"Al in Western NC" wrote:

> rI also have this problem. The log file says error 0x8007063 occurred.
> Someone suggested entering "services.msc" in the "run" window under "start."
> Once the next window opens, they suggested clicking on "Office Source Engine"
> and to make sure it is running. Mine was set for "manual." I switched it to
> automatic and also stared it manually. I then tried to download Word Viewer
> 2003 SP3 again. It failed to install once agin. I'm stuck. Does anyone
> have another suggestion?
> --
> Al in NC
>
>
> "Rambler1" wrote:
>
> > This 100MB update downloaded OK, but have tried 4 times to install. Almost
> > completes, then fails. Running XP Pro. Have tried re-booting after a failure,
> > to clear the air, but still no joy.
> >
> >

How to troubleshoot failures updating your Office installation from the Office Update Web
site
http://support.microsoft.com/kb/304498

Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsu...=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates. Updates fail to
install because ose service is disabled or cannot be started. Applicable Office versions:
Office 2003
You cannot install an Office 2003 service pack
http://support.microsoft.com/kb/884298

Step 2: Re-create the path of the original installation source in the registry
Especially for 80070643 if a registry cleaner is used

You receive an "Error 80070643" error message when you try to update Office 2003 by using
Software Update Services
http://support.microsoft.com/kb/903772

and finally -

If you've recently used a registry cleaner then follow Peter Foldes Advice:-

Use the following fix below. Please post back with result

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane and click
Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Rambler1" <Rambler1@discussions.microsoft.com> wrote in message
news:2623CC54-E6C1-4708-A242-BB44515F446C@microsoft.com...
| This 100MB update downloaded OK, but have tried 4 times to install. Almost
| completes, then fails. Running XP Pro. Have tried re-booting after a failure,
| to clear the air, but still no joy.
|
|

Thanks for your help. I worked down through all of your suggestions and the
last one (renaming the registry subkeys & repairing Office) did the trick.
Finally my Windows XP and the entire Office suite are completly up to date!
--
Al in NC


"TaurArian" wrote:

> How to troubleshoot failures updating your Office installation from the Office Update Web
> site
> http://support.microsoft.com/kb/304498
>
> Office 2003 Update fails to install with error 0x80070643
> http://update.microsoft.com/windowsu...=en&IsMu=False
> You receive error 0x80070643 when you are installing Office 2003 Updates. Updates fail to
> install because ose service is disabled or cannot be started. Applicable Office versions:
> Office 2003
> You cannot install an Office 2003 service pack
> http://support.microsoft.com/kb/884298
>
> Step 2: Re-create the path of the original installation source in the registry
> Especially for 80070643 if a registry cleaner is used
>
> You receive an "Error 80070643" error message when you try to update Office 2003 by using
> Software Update Services
> http://support.microsoft.com/kb/903772
>
> and finally -
>
> If you've recently used a registry cleaner then follow Peter Foldes Advice:-
>
> Use the following fix below. Please post back with result
>
> 1st Rename Office subkeys
>
> Note: Removing the following registry keys may reset customized user
> settings for your Microsoft Office programs.
>
> 1. Close all the applications.
> 2. Click on Start->Run, type in REGEDIT and click on OK.
> 3. Locate and select the following registry subkeys:
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
> HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
>
> 4. Right click on 11.0 and rename them to Old11.
> 5. Close the Registry Editor.
>
> 2nd. Detect and Repair Office 2003
>
> 1. On the Windows taskbar, click Start, point to and click Control Panel.
> 2. Double-click Add/Remove Programs.
> 3. Click Change/Remove Programs on the left pane.
> 4. Highlight Microsoft Office Professional Edition 2003 on the right pane and click
> Change.
> 5. Insert the correct version of CD when it requires.
> 6. Select "Reinstall and Repair" and click Next.
> 7. Select "Detect and Repair errors in my Office installation".
> 8. Click Install and wait the process to end.
>
>
> 3rd. Install the Updates
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question: http://support.microsoft.com/kb/555375
> http://taurarian.mvps.org/index.htm
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Rambler1" <Rambler1@discussions.microsoft.com> wrote in message
> news:2623CC54-E6C1-4708-A242-BB44515F446C@microsoft.com...
> | This 100MB update downloaded OK, but have tried 4 times to install. Almost
> | completes, then fails. Running XP Pro. Have tried re-booting after a failure,
> | to clear the air, but still no joy.
> |
> |
>
>
>