If 939653 is installed, IE is fully patched as of 09 Oct-07. If "Security
Update for Windows 2000 (KB941672)" is listed in Add/Remove Programs, the
machine's fully patched as of 13 Nov-07. This tells us that Automatic
Updates (at least) is working.
As for the "hanging" at Windows Update website and the absence of any
errors, first make certain the machine's time, date, and Time Zone are
correct, then test.
If no joy, try *temporarily* disabling the anti-virus and any third-party
firewall and test. (Remember to re-enable the applications!)
If still no joy, try the following fixes, in order (ignore the titles/errors
mentioned) or skip to the end of this post:
(some overlap with #2 above)
None of the above can "break" anything.
If STILL no joy...
Start a free Windows Update support incident request:
Support for Windows Update:
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Jeanne G. wrote:
> Just got hands on the computer on question again.
> I had to disable Auto Updates bcz just ran indefinitely with no find.
> Yes, "Security Update for Windows 2000 (KB939653)" is listed in Add/Remove
> "PA Bear" wrote:
>> How to configure and use Automatic Updates in Win2K:
>> Is Automatic Updates enabled?
>> Is "Security Update for Windows 2000 (KB939653)" listed in Add/Remove
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://126.96.36.199/
>> Jeanne G. wrote:
>>> I am working on a computer running on Win 2000 Svc Pk 4
>>> When I try to download updates the "looking for updates" never stops
>>> and never finds anything.
>>> I was trying to update Internet Explorer, which came up as an update on
>>> Is this a Win 2000 issue? IF NOT what is it?