I'm a bit "antsy" about deleting or renaming folders in my operating system,
and even more "antsy" about reloading my Vista OS, all to correct a problem
that was caused by Microsoft, i.e., this text at
http://support.microsoft.com/?kbid=910336 - CAUSE - This problem occurs when
some files in the update are missing, even though the update is downloaded
and extracted successfully, when referring to receipt of an 80070002 error
code.
Surely there must be an easier method to "fix" this problem when an update
fails, maybe issuing the update with another name...
As you have already realized, I'm not "computer literate," but trying to
learn.
James
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"Scot1759" wrote:
> You will need to reload your Vista OS to clear that error. If any change is
> made to the OS be it driver or hardware you may get this error. When this
> error comes up you can try the 2 things Microsoft suggest but they rarely
> work. Windows Distribution clearing and the SDtemp redirect folder. You can
> as well try and download the actual update to your desktop but again this did
> not work for me. After 4 hours over 2 days on the phone with India support
> they reloaded my OS and it worked after that.