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KB939653 failed again...

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-23-2007
Jonboy247
 

Posts: n/a
KB939653 failed again...
I have auto update running, and every day, I get the Cumulative Security
Update for Internet Explorer 7 for Windows XP (KB939653) Failed.

I have tried shutting down all firewall and security packages and retrying
the update with no success.

When I go into the updates history, It does not come up as failed, but
instead shows as status: Cancelled. Therefore, I don't get an error code to
find out why it has failed.

I don't remember having reset Explorer to it's original state which seems to
be the only other explanation I can see on here. I also can't see anything on
the troubleshooter.

All other updates seem to go through fine, just not this one.

Please help....

Thanks
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  #2 (permalink)  
Old 11-23-2007
Ottmar Freudenberger
 

Posts: n/a
Re: KB939653 failed again...
"Jonboy247" <Jonboy247@discussions.microsoft.com> schrieb:

>I have auto update running, and every day, I get the Cumulative Security
> Update for Internet Explorer 7 for Windows XP (KB939653) Failed.


Have a look into the "KB939653.log" file sitting in your Windows folder
(Start -> Run -> %windir%\KB939653.log [Enter key or OK]). Copy & paste
the *last* 30-40 lines of the content into your reply.

> I have tried shutting down all firewall and security packages and retrying
> the update with no success.


Start -> Run -> msconfig [Enter] -> System Start
Which entries do you find there?

Bye,
Freudi
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  #3 (permalink)  
Old 12-04-2007
firetoice
 

Posts: n/a
Re: KB939653 failed again...
Freudi,

Similar problem, same KB. Fails repeatedly. Clicking on Red "x" and ? does
nothing.

See lines requested below. Help.

66.475: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\6915af3cf 644e553ca6da8ed6ca50d4f\
66.475: Num Ticks for Copying files : 33007
66.976: Num Ticks for Reg update and deleting 0 size files : 501
67.207: ---- Old Information In The Registry ------
67.227: Source:C:\WINDOWS\system32\SETF4.tmp (6.0.2900.3198)
67.227: Destination:C:\WINDOWS\system32\inetcomm.dll (6.0.2900.3138)
67.267: Source:C:\WINDOWS\system32\SETF9.tmp (7.0.6000.16544)
67.267: Destination:C:\WINDOWS\system32\wininet.dll (7.0.6000.16512)
67.327: Source:C:\WINDOWS\system32\SETFA.tmp (7.0.6000.16544)
67.327: Destination:C:\WINDOWS\system32\webcheck.dll (7.0.6000.16512)
67.387: Source:C:\WINDOWS\system32\SETFB.tmp (7.0.6000.16544)
67.397: Destination:C:\WINDOWS\system32\urlmon.dll (7.0.6000.16512)
67.417: Source:C:\WINDOWS\system32\SETFC.tmp (7.0.6000.16544)
67.427: Destination:C:\WINDOWS\system32\url.dll (7.0.6000.16512)
67.467: Source:C:\WINDOWS\system32\SET100.tmp (7.0.6000.16544)
67.477: Destination:C:\WINDOWS\system32\mshtmled.dll (7.0.6000.16512)
67.497: Source:C:\WINDOWS\system32\SET101.tmp (7.0.6000.16544)
67.507: Destination:C:\WINDOWS\system32\mshtml.dll (7.0.6000.16525)
67.527: Source:C:\WINDOWS\system32\SET102.tmp (7.0.6000.16544)
67.527: Destination:C:\WINDOWS\system32\msfeedsbs.dll (7.0.6000.16512)
67.567: Source:C:\WINDOWS\system32\SET103.tmp (7.0.6000.16544)
67.567: Destination:C:\WINDOWS\system32\msfeeds.dll (7.0.6000.16512)
67.597: Source:C:\WINDOWS\system32\SET107.tmp (7.0.6000.16544)
67.597: Destination:C:\WINDOWS\system32\iertutil.dll (7.0.6000.16512)
67.617: Source:C:\WINDOWS\system32\SET109.tmp (7.0.6000.16544)
67.627: Destination:C:\WINDOWS\system32\ieframe.dll (7.0.6000.16512)
67.647: Source:C:\WINDOWS\system32\SET10B.tmp (7.0.6000.16461)
67.657: Destination:C:\WINDOWS\system32\ieapfltr.dll (7.0.6000.16461)
67.667: Source:C:\WINDOWS\system32\SET110.tmp (7.0.6000.16544)
67.667: Destination:C:\WINDOWS\system32\icardie.dll (7.0.5730.11)
67.697: Source:C:\WINDOWS\system32\SET112.tmp (7.0.6000.16544)
67.697: Destination:C:\WINDOWS\system32\advpack.dll (7.0.6000.16512)
67.697: ---- New Information In The Registry ------
67.697: Source:C:\WINDOWS\system32\SETF4.tmp (6.0.2900.3198)
67.697: Destination:C:\WINDOWS\system32\inetcomm.dll (6.0.2900.3138)
67.697: Source:C:\WINDOWS\system32\SETF9.tmp (7.0.6000.16544)
67.707: Destination:C:\WINDOWS\system32\wininet.dll (7.0.6000.16512)
67.707: Source:C:\WINDOWS\system32\SETFA.tmp (7.0.6000.16544)
67.717: Destination:C:\WINDOWS\system32\webcheck.dll (7.0.6000.16512)
67.717: Source:C:\WINDOWS\system32\SETFB.tmp (7.0.6000.16544)
67.717: Destination:C:\WINDOWS\system32\urlmon.dll (7.0.6000.16512)
67.717: Source:C:\WINDOWS\system32\SETFC.tmp (7.0.6000.16544)
67.717: Destination:C:\WINDOWS\system32\url.dll (7.0.6000.16512)
67.717: Source:C:\WINDOWS\system32\SET100.tmp (7.0.6000.16544)
67.727: Destination:C:\WINDOWS\system32\mshtmled.dll (7.0.6000.16512)
67.727: Source:C:\WINDOWS\system32\SET101.tmp (7.0.6000.16544)
67.727: Destination:C:\WINDOWS\system32\mshtml.dll (7.0.6000.16525)
67.727: Source:C:\WINDOWS\system32\SET102.tmp (7.0.6000.16544)
67.727: Destination:C:\WINDOWS\system32\msfeedsbs.dll (7.0.6000.16512)
67.737: Source:C:\WINDOWS\system32\SET103.tmp (7.0.6000.16544)
67.737: Destination:C:\WINDOWS\system32\msfeeds.dll (7.0.6000.16512)
67.737: Source:C:\WINDOWS\system32\SET107.tmp (7.0.6000.16544)
67.737: Destination:C:\WINDOWS\system32\iertutil.dll (7.0.6000.16512)
67.737: Source:C:\WINDOWS\system32\SET109.tmp (7.0.6000.16544)
67.737: Destination:C:\WINDOWS\system32\ieframe.dll (7.0.6000.16512)
67.747: Source:C:\WINDOWS\system32\SET10B.tmp (7.0.6000.16461)
67.747: Destination:C:\WINDOWS\system32\ieapfltr.dll (7.0.6000.16461)
67.747: Source:C:\WINDOWS\system32\SET110.tmp (7.0.6000.16544)
67.747: Destination:C:\WINDOWS\system32\icardie.dll (7.0.5730.11)
67.747: Source:C:\WINDOWS\system32\SET112.tmp (7.0.6000.16544)
67.757: Destination:C:\WINDOWS\system32\advpack.dll (7.0.6000.16512)
75.038: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
75.038: IsRebootRequiredForFileQueue: At least one file operation was
delayed; reboot is required.
If none are listed below, check above for
delayed deletes.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\wininet.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\webcheck.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\urlmon.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\url.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\mshtmled.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\mshtml.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\msfeedsbs.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\msfeeds.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\iertutil.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\ieframe.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\ieapfltr.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\icardie.dll was
delayed; reboot is required.
75.038: IsRebootRequiredForFileQueue: c:\windows\system32\advpack.dll was
delayed; reboot is required.
75.038: DoInstallation: A reboot is required to complete the installation of
one or more files.
75.038: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
75.168: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0


"Ottmar Freudenberger" wrote:

> "Jonboy247" <Jonboy247@discussions.microsoft.com> schrieb:
>
> >I have auto update running, and every day, I get the Cumulative Security
> > Update for Internet Explorer 7 for Windows XP (KB939653) Failed.

>
> Have a look into the "KB939653.log" file sitting in your Windows folder
> (Start -> Run -> %windir%\KB939653.log [Enter key or OK]). Copy & paste
> the *last* 30-40 lines of the content into your reply.
>
> > I have tried shutting down all firewall and security packages and retrying
> > the update with no success.

>
> Start -> Run -> msconfig [Enter] -> System Start
> Which entries do you find there?
>
> Bye,
> Freudi
>

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  #4 (permalink)  
Old 12-07-2007
Jonboy247
 

Posts: n/a
Re: KB939653 failed again...
Freudi,

Thanks for the help, I get the following when I go to the startp section of
msconfig:
(Ticked entries)
ehtray
RECGUARD
RECGUARD
NvCpl
nwiz
CHDAudpropShortcut
SynTPEnh
KeyboardManager
iaanotif
rundll32
pccguide
Reader sl
justched
NBkeyscan
GrooveMonitor
Power2GoExpress
Skype
cftmon
msnmsgr
Bluetooth Manager
FreeventsSchedule

(unticked entries)
NMBgMonitor
ezprint
lxcjmon
MnsMsgr
NeroCheck
qttask
Dragdiag
Acrobat Assistant
AOL Demo
Freevents Schedule
VOIP321
Windows Desktop Search

That's all of them. Please let me know if this helps...

Thanks,


"Ottmar Freudenberger" wrote:

> "Jonboy247" <Jonboy247@discussions.microsoft.com> schrieb:
>
> >I have auto update running, and every day, I get the Cumulative Security
> > Update for Internet Explorer 7 for Windows XP (KB939653) Failed.

>
> Have a look into the "KB939653.log" file sitting in your Windows folder
> (Start -> Run -> %windir%\KB939653.log [Enter key or OK]). Copy & paste
> the *last* 30-40 lines of the content into your reply.
>
> > I have tried shutting down all firewall and security packages and retrying
> > the update with no success.

>
> Start -> Run -> msconfig [Enter] -> System Start
> Which entries do you find there?
>
> Bye,
> Freudi
>

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  #5 (permalink)  
Old 12-21-2007
Jonboy247
 

Posts: n/a
Re: KB939653 failed again...
I am now having the same problem with KB942615.

When I do (Start -> Run -> %windir%\KB939653.log [Enter key or OK]). or
(Start -> Run -> %windir%\KB942615.log [Enter key or OK]). I get a message
saying: Windows cannot find... please make sure it's typed in correctly...

Any ideas?

"Ottmar Freudenberger" wrote:

> "Jonboy247" <Jonboy247@discussions.microsoft.com> schrieb:
>
> >I have auto update running, and every day, I get the Cumulative Security
> > Update for Internet Explorer 7 for Windows XP (KB939653) Failed.

>
> Have a look into the "KB939653.log" file sitting in your Windows folder
> (Start -> Run -> %windir%\KB939653.log [Enter key or OK]). Copy & paste
> the *last* 30-40 lines of the content into your reply.
>
> > I have tried shutting down all firewall and security packages and retrying
> > the update with no success.

>
> Start -> Run -> msconfig [Enter] -> System Start
> Which entries do you find there?
>
> Bye,
> Freudi
>

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  #6 (permalink)  
Old 12-21-2007
Ottmar Freudenberger
 

Posts: n/a
Re: KB939653 failed again...
"Jonboy247" <Jonboy247@discussions.microsoft.com> schrieb:

>I am now having the same problem with KB942615.


Pardon? http://support.microsoft.com/kb/917925 may help you in finding
the culprit.

> When I do (Start -> Run -> %windir%\KB939653.log [Enter key or OK]). or
> (Start -> Run -> %windir%\KB942615.log [Enter key or OK]). I get a message
> saying: Windows cannot find... please make sure it's typed in correctly...


You don't have a "cleaning" program running in the background, do you?
In case you have, shut it down before trying to install anyinthing and
exclude it from running at Windows start (Start -> Run -> msconfig ->
System Start). Note that Windows doesn't need any of these programs
listed there in almost all case to start.

Bye,
Freudi
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  #7 (permalink)  
Old 12-21-2007
Robert Aldwinckle
 

Posts: n/a
Re: KB939653 failed again...
"Jonboy247" <Jonboy247@discussions.microsoft.com> wrote in message
news:14D13660-CCF2-484E-8E7E-195394A184CC@microsoft.com...
>I am now having the same problem with KB942615.
>
> When I do (Start -> Run -> %windir%\KB939653.log [Enter key or OK]). or
> (Start -> Run -> %windir%\KB942615.log [Enter key or OK]). I get a message
> saying: Windows cannot find... please make sure it's typed in correctly...
>
> Any ideas?



Do you use IE7? FWIW I have KB942615-IE7.log instead.

BTW it would be best to start your own thread with a more appropriate
Subject if you need more help with a different update than the one
being discussed here.


HTH

Robert Aldwinckle
---


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