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RE: Windows Update - Error 80073712

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Old 11-23-2007
MNTequila
 

Posts: n/a
RE: Windows Update - Error 80073712
I am not technically too savvy. I would need explicit step by step
directions on how to do any of the helps given here. What I would prefer
would be an official microsoft techie to walk us through the fix.

On the other hand, if I wait to fix this, is my computer going to have a
problem? What is the disadvantage of not updating for a few weeks until
Microsoft has a solution?

thanks.

"Upset Vista User" wrote:

> Mohit, good try - sounded convincing, but it didn't change anything :-( same
> problem and 2 or 3 others still there.
>
> "Mohit Kapoor" wrote:
>
> > Some steps you can try and I am sure it will resolve the issue.
> >
> > 1.From admin command prompt type net stop wuauserv and net stop cryptsvc and
> > then delete the softwaredistribution and catroot2 folder under c:\windows and
> > c:\windows\system32 respectively.
> >
> > 2.Look for these files under c:\windows\winsxs
> > Pending.xml and Pending.grl
> > Take the ownership of these files and delete them.
> > Along with this also check if you have these values under registry
> >
> > • PendingXmldentifier
> > • NextQueueEntryIndex
> > • AdvancedInstallersNeedResolving
> >
> > in the location HKLM/Components
> >
> > If present delete them as well.
> >
> > 3.Run from admin command prompt
> > reg delete HKLM\COMPONENTS /v StoreDirty
> >
> > Restart the computer and try updating again.
> >
> > If issue still remains try these
> >
> > 1.Install WindowsUpdateAgent30-x86.exe
> > from
> > http://download.windowsupdate.com/v7...gent30-x86.exe
> > save to the desktop, and run from an elevated command prompt, adding
> > /wuforce to the end of the command
> >
> >
> > 2.Uninstall any antivirus or firewall software.
> >
> > 3.try running sfc scan in the WinRE ( sfc /scannow /offbootdir=C:\
> > /offwindir=C:\windows )
> >
> > All the Best!!
> >
> > "shattered00" wrote:
> >
> > > I tried to update the recommended and important updates released on 07-10-07.
> > > They downloaded, appeared to install, and asked for me to restart my
> > > computer. I did so, and the computer booted up to the OS and then froze on
> > > the desktop. I powered down and upon restarting disc check began and found 0
> > > errrors with my hard drives.
> > >
> > > After the "welcome" screen, the phrase "configuring updates" appeared, and
> > > the computer booted up to the desktop. All of the updates were listed as
> > > failed. For a short period of time I was able to search for updates, but
> > > none of the ones that had just failed were showing up as installable updates
> > > anymore. Now I can't even search for any updates.
> > >
> > > I have tried this fix http://support.microsoft.com/default.aspx/kb/931712.
> > > It does not work. The command prompt stated "The system was unable to find
> > > the specified registry key or value." This is the exact command I am typing
> > > in: reg delete HKLM\COMPONENTS /v StoreDirty
> > >
> > > I have also tried to search for this value using the regedit/find function,
> > > but it never finds "StoreDirty."
> > >
> > > Now, each time I restart my computer, the "configuring updates" message
> > > appears, and it takes my computer a lot longer to connect to the internet
> > > (approximately 5 minutes longer).
> > >
> > >

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