Start a free Windows Update support incident request:
Support for Windows Update:
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
> I have recently downloaded a number of updates from the windows site and
> now having problems. Windows media player has slowed considerably and
> no longer play dvds in full screen view without showing a slow transition
> between frames.
> Also my remote mouse now appears to switch off USB ports everytime i try
> plug it in. It works fine through a USB Hub but not directly into a USB
> slot on the computer.
> Has anyone else had similar problems or knows how to resolve these ones?