Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
pjgill wrote:
> I have recently downloaded a number of updates from the windows site and
> am
> now having problems. Windows media player has slowed considerably and
> will
> no longer play dvds in full screen view without showing a slow transition
> between frames.
>
> Also my remote mouse now appears to switch off USB ports everytime i try
> and
> plug it in. It works fine through a USB Hub but not directly into a USB
> slot on the computer.
>
> Has anyone else had similar problems or knows how to resolve these ones?
>
> Thanks
>
> Phil