You receive a "0x80070002" or "0x80070003" error code after you download an update from
Windows Update, from Microsoft Update, or from Windows Server Update Services
http://support.microsoft.com/kb/910336/en-us
When searching for available updates on the Update site, you see the 0x80070002 or
0x80070003 error
http://update.microsoft.com/windowsu...=en&IsMu=False
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TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question:
http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
"Sublime5o" <Sublime5o@discussions.microsoft.com> wrote in message
news:88689B06-45AF-4AA2-A6E3-AF0882EA86BD@microsoft.com...
|I have XP installed with SP2.. I cannot get any of my updates to install,
| they can download but when i go to intall them they all fail. I think its
| stemming from WGA update but im not sure.. I have looked at a lot of forums
| here and nothing seems to work... here is my diagonstic report. Please help.
| Thank you.
|
| Diagnostic Report (1.7.0066.0):
| -----------------------------------------
| WGA Data-->
| Validation Status: Genuine
| Validation Code: 0
| Online Validation Code: N/A
| Cached Validation Code: N/A
| Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
| Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
| Windows Product ID: 76487-640-8365391-23835
| Windows Product ID Type: 1
| Windows License Type: Volume
| Windows OS version: 5.1.2600.2.00010100.2.0.pro
| CSVLK Server: N/A
| CSVLK PID: N/A
| ID: {77F399FD-ECF6-4D6E-8889-7F60CA306674}(3)
| Is Admin: Yes
| TestCab: 0x0
| WGA Version: Registered, 1.7.59.1
| Signed By: Microsoft
| Product Name: N/A
| Architecture: N/A
| Build lab: N/A
| TTS Error: N/A
| Validation Diagnostic: 025D1FF3-171-1
| Resolution Status: N/A
|
| Notifications Data-->
| Cached Result: N/A
| File Exists: No
| Version: N/A, hr = 0x80070002
| WgaTray.exe Signed By: N/A, hr = 0x80070002
| WgaLogon.dll Signed By: N/A, hr = 0x80070002
|
| OGA Data-->
| Office Status: 114 Blocked VLK 2
| OGA Version: Registered, 1.6.21.0
| Signed By: Microsoft
| Office Diagnostics: 025D1FF3-171-1
|
| Browser Data-->
| Proxy settings: N/A
| User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
| Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
| Download signed ActiveX controls: Prompt
| Download unsigned ActiveX controls: Disabled
| Run ActiveX controls and plug-ins: Allowed
| Initialize and script ActiveX controls not marked as safe: Disabled
| Allow scripting of Internet Explorer Webbrowser control: Disabled
| Active scripting: Allowed
| Script ActiveX controls marked as safe for scripting: Allowed
|
| File Scan Data-->
|
| Other data-->
| Office Details:
|
<GenuineResults><MachineData><UGUID>{77F399FD-ECF6-4D6E-8889-7F60CA306674}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23835</PID><PIDType>1</PIDType><SID>S-1-5-21-2955632016-1831313824-354469289</SID><SYSTEM><Manufacturer>Dell
| Computer Corporation</Manufacturer><Model>OptiPlex GX260
| </Model></SYSTEM><BIOS><Manufacturer>Dell Computer
| Corporation</Manufacturer><Version>A03</Version><SMBIOSVersion major="2"
|
minor="3"/><Date>20020924000000.000000+000</Date></BIOS><HWID>3A8A3B1F01842072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
| Standard
|
Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>
| <Software><Office><Result>114</Result><Products><Product
|
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft
| Office Professional Edition
|
2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57257</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
|
|
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