Security Update for MS XML Core Services 4.0 Service Pack 2(KB9361

Let's stick to this thread instead of having other ones currently
active, OK ?
As I posted to the other thread:

Show hidden files, folders, and system files and then do a Search for
msxml4.dll.
The one in %windir%\system32 should be at Version 4.20.9849.0 as should
be the one in %windir%\system32\dllcache.

IF they are both at that Version level, from an Elevated Command Prompt,
see if registering msmxl4.dll resolves the reoffering issue:

Start Search
type in command
Click Search
*Right* click command and choose Run as administrator
At the prompt type in and *press Enter* after the following -

regsvr32 msxml4.dll
exit


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



denmarfl wrote:

> Internet Security PcCillin.....PcCllin runs a Security check once a week.
> The MS07-042 follows the day when I took the following 2 actions;
> 1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
> Windows Automatic Updates and installing) This Updates shows as Sucessfully
> installed 11 times in my Windows History.
> 2) Updating Vista Home prem to SP1 (and that update went without any
> problems and shows sucessfully Installed in History)
>
> Canon Printer (not sure what further detail you might need)
>
> "MowGreen [MVP]" wrote:
>
>
>>>Security Software identified a High Alert Security
>>
>>Specifically, what is the installed security software ?
>>What is the printer software that is installed ?
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>denmarfl wrote:
>>
>>
>>>You assisted me with a problem with the Security Update KB936181. Back in
>>>November I was having a problem getting the Update Installed....and after
>>>your assistance, it installed.
>>>
>>>But this same Update is Haunting me...again. My Security Software
>>>identified a High Alert Security problem....it referred to it as MS07-042.
>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
>>>my Windows Update History I see KB936181 installed on my Vista Home prem
>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
>>>entry shows Status as Sucessful. In fact this Update was continuing to show
>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
>>>it, right click on it and click Hide.
>>>
>>>I do believe this Update, KB936181....is somehow connected to...or causing
>>>the High Alert my Security Software is alerting me to (MS07-042)
>>>
>>>Any suggestions?
>>>
>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
>>>In this exact order.....
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>If you have Automatic Updates set to Notify then when you click the
>>>>yellow shield in the system tray a window will pop up with the updates
>>>>listed.
>>>>Click on each individual update and then use the More Information link
>>>>in the lower pane to see what the update is about. The link will take
>>>>you to the MSKB article. Then use the IT Professional link to view the
>>>>Security Bulletin information IF the update was Security related.
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>denmarfl wrote:
>>>>
>>>>
>>>>
>>>>>I hear you on Disabling the Virus Software.... Since you never know what
>>>>>updates are ready to install when you click on the Sheild you have no way to
>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
>>>>>Software (Norton) before I click on the Notification sheild....so no matter
>>>>>what the update....the Virus Software will be...always...disabled.
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>Answers inline:
>>>>>>
>>>>>>denmarfl wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
>>>>>>>times......with the most recent sucessful install dated with the one I
>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
>>>>>>>only MSXML program shown, and its shown...once once.
>>>>>>>
>>>>>>>Why? Is this a concern?
>>>>>>
>>>>>>As to only one MSXML package showing in Add/Remove Programs:
>>>>>>http://support.microsoft.com/kb/KB936181
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Security update package 936181 is a complete installation package. You can use this
>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
>>>>>>>installed.
>>>>>>
>>>>>>Don't worry about the History shown on the update site. The information
>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
>>>>>>
>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
>>>>>>the DataStore.edb file in the above location.
>>>>>>[Start > Run > type in net stop wuauserv
>>>>>>Click OK
>>>>>>To restart the service type in
>>>>>>net start wuauserv
>>>>>>Click OK]
>>>>>>Doing so will delete ALL of the History shown on either update site.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Is this a process I will need to follow when the next MXSML update is
>>>>>>>released?
>>>>>>
>>>>>>You should not have to IF you completely and totally disable the
>>>>>>installed antivirus including whatever services it runs when installing
>>>>>>any subsequent Security update for MSXML.
>>>>>>That *may* have caused this mess in the first place.
>>>>>>Did you read Thane's post about HP software ? That's another cause of
>>>>>>MSXML package and Security update installation issues.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>One last comment, I want to thank you for your assitance. This resolution
>>>>>>>among others you have sucessfully assisted me on....I now Search for your
>>>>>>>responses in the Newsgroups and when you personally reply to one of my
>>>>>>>postings....I cannot express how pleased I am that the response is from you.
>>>>>>>Thank You
>>>>>>>
>>>>>>
>>>>>>You are mowst welcome and I'm glad to hear that everything is copacetic
>>>>>>now. <w>
>>>>>>
>>>>>>
>>>>>>MowGreen [MVP 2003-2008]
>>>>>>===============
>>>>>>*-343-* FDNY
>>>>>>Never Forgotten
>>>>>>===============
>>>>>>
>>>>

OK...this thread will be the only one used...in keeping with that, I have
copied and pasted my last reply to you that I entered under the other
thread...

"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
see
show System Files). I ran a search for msxml4.dll...and got No results.
When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
is a tool I downloaded fron Microsoft that was supposed to make the KB936181
Security Update more compatible. However, when I ran the tool I got back
"Error opening installation log. verify that the Specified Log file location
exists and is writable". I did not get back the results you specified in
your reply.

I did a Search "My Computer"...for the KB941833.log...no results

Since I didn't fine the files you referred to, "Search for
> msxml4.dll.
> The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> be the one in %windir%\system32\dllcache.

I didn't continue with your steps to await further advice from you. I am
running Vista Home Prem; SP1.

You asked me to Post the name of the Security Software; Internet Security
PcCillin... I have been running it since 11/07...and this MS07-042 only
appeared last week the day after I Hide the KB936181 Update so iut wouldn't
keep installing and Updated to Vista Home Prem SP1

Await your further advices....and...Thank You"

"MowGreen [MVP]" wrote:

> Let's stick to this thread instead of having other ones currently
> active, OK ?
> As I posted to the other thread:
>
> Show hidden files, folders, and system files and then do a Search for
> msxml4.dll.
> The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> be the one in %windir%\system32\dllcache.
>
> IF they are both at that Version level, from an Elevated Command Prompt,
> see if registering msmxl4.dll resolves the reoffering issue:
>
> Start Search
> type in command
> Click Search
> *Right* click command and choose Run as administrator
> At the prompt type in and *press Enter* after the following -
>
> regsvr32 msxml4.dll
> exit
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> denmarfl wrote:
>
> > Internet Security PcCillin.....PcCllin runs a Security check once a week.
> > The MS07-042 follows the day when I took the following 2 actions;
> > 1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
> > Windows Automatic Updates and installing) This Updates shows as Sucessfully
> > installed 11 times in my Windows History.
> > 2) Updating Vista Home prem to SP1 (and that update went without any
> > problems and shows sucessfully Installed in History)
> >
> > Canon Printer (not sure what further detail you might need)
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>>Security Software identified a High Alert Security
> >>
> >>Specifically, what is the installed security software ?
> >>What is the printer software that is installed ?
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>denmarfl wrote:
> >>
> >>
> >>>You assisted me with a problem with the Security Update KB936181. Back in
> >>>November I was having a problem getting the Update Installed....and after
> >>>your assistance, it installed.
> >>>
> >>>But this same Update is Haunting me...again. My Security Software
> >>>identified a High Alert Security problem....it referred to it as MS07-042.
> >>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
> >>>my Windows Update History I see KB936181 installed on my Vista Home prem
> >>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
> >>>entry shows Status as Sucessful. In fact this Update was continuing to show
> >>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
> >>>it, right click on it and click Hide.
> >>>
> >>>I do believe this Update, KB936181....is somehow connected to...or causing
> >>>the High Alert my Security Software is alerting me to (MS07-042)
> >>>
> >>>Any suggestions?
> >>>
> >>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
> >>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
> >>>In this exact order.....
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>If you have Automatic Updates set to Notify then when you click the
> >>>>yellow shield in the system tray a window will pop up with the updates
> >>>>listed.
> >>>>Click on each individual update and then use the More Information link
> >>>>in the lower pane to see what the update is about. The link will take
> >>>>you to the MSKB article. Then use the IT Professional link to view the
> >>>>Security Bulletin information IF the update was Security related.
> >>>>
> >>>>MowGreen [MVP 2003-2008]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>denmarfl wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I hear you on Disabling the Virus Software.... Since you never know what
> >>>>>updates are ready to install when you click on the Sheild you have no way to
> >>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
> >>>>>Software (Norton) before I click on the Notification sheild....so no matter
> >>>>>what the update....the Virus Software will be...always...disabled.
> >>>>>
> >>>>>"MowGreen [MVP]" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>Answers inline:
> >>>>>>
> >>>>>>denmarfl wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>So far, following your suggested steps, deleting the 3 MSXML
> >>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
> >>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
> >>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
> >>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
> >>>>>>>times......with the most recent sucessful install dated with the one I
> >>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
> >>>>>>>only MSXML program shown, and its shown...once once.
> >>>>>>>
> >>>>>>>Why? Is this a concern?
> >>>>>>
> >>>>>>As to only one MSXML package showing in Add/Remove Programs:
> >>>>>>http://support.microsoft.com/kb/KB936181
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Security update package 936181 is a complete installation package. You can use this
> >>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
> >>>>>>>installed.
> >>>>>>
> >>>>>>Don't worry about the History shown on the update site. The information
> >>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
> >>>>>>
> >>>>>>If it bothers you, then stop the Automatic Updates Service and delete
> >>>>>>the DataStore.edb file in the above location.
> >>>>>>[Start > Run > type in net stop wuauserv
> >>>>>>Click OK
> >>>>>>To restart the service type in
> >>>>>>net start wuauserv
> >>>>>>Click OK]
> >>>>>>Doing so will delete ALL of the History shown on either update site.
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Is this a process I will need to follow when the next MXSML update is
> >>>>>>>released?
> >>>>>>
> >>>>>>You should not have to IF you completely and totally disable the
> >>>>>>installed antivirus including whatever services it runs when installing
> >>>>>>any subsequent Security update for MSXML.
> >>>>>>That *may* have caused this mess in the first place.
> >>>>>>Did you read Thane's post about HP software ? That's another cause of
> >>>>>>MSXML package and Security update installation issues.
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>One last comment, I want to thank you for your assitance. This resolution
> >>>>>>>among others you have sucessfully assisted me on....I now Search for your
> >>>>>>>responses in the Newsgroups and when you personally reply to one of my
> >>>>>>>postings....I cannot express how pleased I am that the response is from you.
> >>>>>>>Thank You
> >>>>>>>
> >>>>>>
> >>>>>>You are mowst welcome and I'm glad to hear that everything is copacetic
> >>>>>>now. <w>
> >>>>>>
> >>>>>>
> >>>>>>MowGreen [MVP 2003-2008]
> >>>>>>===============
> >>>>>>*-343-* FDNY
> >>>>>>Never Forgotten
> >>>>>>===============
> >>>>>>
> >>>>
>

Thanks. Using Windows Explorer, look for msxml4.dll in

WINDOWS\system32
WINDOWS\system32\dllcache

Right click the .dlls, choose Properties
Click the Version tab
If KB941833 is NOT installed, then the Version level should show as
4.20.9848.0
IF KB941833 is installed, then the Version level will show as
4.20.9849.0

IF both copies of msxml4.dll are at that *same* Version level

Start Search
type in command
Click Search
*Right* click command and choose Run as administrator
At the prompt type in and *press Enter* after the following -

regsvr32 msxml4.dll
exit

Please post back with the Version levels of both copies of msxml4.dll


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



denmarfl wrote:
> OK...this thread will be the only one used...in keeping with that, I have
> copied and pasted my last reply to you that I entered under the other
> thread...
>
> "Under File Options I have "Show Hidden Files and Folders Checked 9I don't
> see
> show System Files). I ran a search for msxml4.dll...and got No results.
> When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
> is a tool I downloaded fron Microsoft that was supposed to make the KB936181
> Security Update more compatible. However, when I ran the tool I got back
> "Error opening installation log. verify that the Specified Log file location
> exists and is writable". I did not get back the results you specified in
> your reply.
>
> I did a Search "My Computer"...for the KB941833.log...no results
>
> Since I didn't fine the files you referred to, "Search for
>
>>msxml4.dll.
>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>be the one in %windir%\system32\dllcache.
>
>
> I didn't continue with your steps to await further advice from you. I am
> running Vista Home Prem; SP1.
>
> You asked me to Post the name of the Security Software; Internet Security
> PcCillin... I have been running it since 11/07...and this MS07-042 only
> appeared last week the day after I Hide the KB936181 Update so iut wouldn't
> keep installing and Updated to Vista Home Prem SP1
>
> Await your further advices....and...Thank You"
>
> "MowGreen [MVP]" wrote:
>
>
>>Let's stick to this thread instead of having other ones currently
>>active, OK ?
>>As I posted to the other thread:
>>
>>Show hidden files, folders, and system files and then do a Search for
>>msxml4.dll.
>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>be the one in %windir%\system32\dllcache.
>>
>>IF they are both at that Version level, from an Elevated Command Prompt,
>>see if registering msmxl4.dll resolves the reoffering issue:
>>
>>Start Search
>>type in command
>>Click Search
>>*Right* click command and choose Run as administrator
>>At the prompt type in and *press Enter* after the following -
>>
>>regsvr32 msxml4.dll
>>exit
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>denmarfl wrote:
>>
>>
>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
>>>The MS07-042 follows the day when I took the following 2 actions;
>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
>>>installed 11 times in my Windows History.
>>>2) Updating Vista Home prem to SP1 (and that update went without any
>>>problems and shows sucessfully Installed in History)
>>>
>>>Canon Printer (not sure what further detail you might need)
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>>Security Software identified a High Alert Security
>>>>
>>>>Specifically, what is the installed security software ?
>>>>What is the printer software that is installed ?
>>>>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>denmarfl wrote:
>>>>
>>>>
>>>>
>>>>>You assisted me with a problem with the Security Update KB936181. Back in
>>>>>November I was having a problem getting the Update Installed....and after
>>>>>your assistance, it installed.
>>>>>
>>>>>But this same Update is Haunting me...again. My Security Software
>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
>>>>>it, right click on it and click Hide.
>>>>>
>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
>>>>>the High Alert my Security Software is alerting me to (MS07-042)
>>>>>
>>>>>Any suggestions?
>>>>>
>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
>>>>>In this exact order.....
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>If you have Automatic Updates set to Notify then when you click the
>>>>>>yellow shield in the system tray a window will pop up with the updates
>>>>>>listed.
>>>>>>Click on each individual update and then use the More Information link
>>>>>>in the lower pane to see what the update is about. The link will take
>>>>>>you to the MSKB article. Then use the IT Professional link to view the
>>>>>>Security Bulletin information IF the update was Security related.
>>>>>>
>>>>>>MowGreen [MVP 2003-2008]
>>>>>>===============
>>>>>>*-343-* FDNY
>>>>>>Never Forgotten
>>>>>>===============
>>>>>>
>>>>>>
>>>>>>denmarfl wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
>>>>>>>updates are ready to install when you click on the Sheild you have no way to
>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
>>>>>>>what the update....the Virus Software will be...always...disabled.
>>>>>>>
>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Answers inline:
>>>>>>>>
>>>>>>>>denmarfl wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
>>>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
>>>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
>>>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
>>>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
>>>>>>>>>times......with the most recent sucessful install dated with the one I
>>>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
>>>>>>>>>only MSXML program shown, and its shown...once once.
>>>>>>>>>
>>>>>>>>>Why? Is this a concern?
>>>>>>>>
>>>>>>>>As to only one MSXML package showing in Add/Remove Programs:
>>>>>>>>http://support.microsoft.com/kb/KB936181
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>Security update package 936181 is a complete installation package. You can use this
>>>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
>>>>>>>>>installed.
>>>>>>>>
>>>>>>>>Don't worry about the History shown on the update site. The information
>>>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
>>>>>>>>
>>>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
>>>>>>>>the DataStore.edb file in the above location.
>>>>>>>>[Start > Run > type in net stop wuauserv
>>>>>>>>Click OK
>>>>>>>>To restart the service type in
>>>>>>>>net start wuauserv
>>>>>>>>Click OK]
>>>>>>>>Doing so will delete ALL of the History shown on either update site.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>Is this a process I will need to follow when the next MXSML update is
>>>>>>>>>released?
>>>>>>>>
>>>>>>>>You should not have to IF you completely and totally disable the
>>>>>>>>installed antivirus including whatever services it runs when installing
>>>>>>>>any subsequent Security update for MSXML.
>>>>>>>>That *may* have caused this mess in the first place.
>>>>>>>>Did you read Thane's post about HP software ? That's another cause of
>>>>>>>>MSXML package and Security update installation issues.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>One last comment, I want to thank you for your assitance. This resolution
>>>>>>>>>among others you have sucessfully assisted me on....I now Search for your
>>>>>>>>>responses in the Newsgroups and when you personally reply to one of my
>>>>>>>>>postings....I cannot express how pleased I am that the response is from you.
>>>>>>>>>Thank You
>>>>>>>>>
>>>>>>>>
>>>>>>>>You are mowst welcome and I'm glad to hear that everything is copacetic
>>>>>>>>now. <w>
>>>>>>>>
>>>>>>>>
>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>===============
>>>>>>>>*-343-* FDNY
>>>>>>>>Never Forgotten
>>>>>>>>===============
>>>>>>>>
>>>>>>

Used Windows Explorer......Search in Windows\system 32 Returned 3 items

* msxm12.dll Version 4.20.9841.0
* msxm14r.dll Version 4.10.9404.0
* msxm14a.dll Version 4.10.9404.0

Search in Windows\System32\dllcache Returned No results (there
was no Folder or file listed as dllcache)

I went no further with your last set of Instructions then the search since I
came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
matched.... and the returns I found did not match the version numbers of
those you listed. Getting no results in the Windows\system32\dllcache
search...is this OK?



"MowGreen [MVP]" wrote:

> Thanks. Using Windows Explorer, look for msxml4.dll in
>
> WINDOWS\system32
> WINDOWS\system32\dllcache
>
> Right click the .dlls, choose Properties
> Click the Version tab
> If KB941833 is NOT installed, then the Version level should show as
> 4.20.9848.0
> IF KB941833 is installed, then the Version level will show as
> 4.20.9849.0
>
> IF both copies of msxml4.dll are at that *same* Version level
>
> Start Search
> type in command
> Click Search
> *Right* click command and choose Run as administrator
> At the prompt type in and *press Enter* after the following -
>
> regsvr32 msxml4.dll
> exit
>
> Please post back with the Version levels of both copies of msxml4.dll
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> denmarfl wrote:
> > OK...this thread will be the only one used...in keeping with that, I have
> > copied and pasted my last reply to you that I entered under the other
> > thread...
> >
> > "Under File Options I have "Show Hidden Files and Folders Checked 9I don't
> > see
> > show System Files). I ran a search for msxml4.dll...and got No results.
> > When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
> > is a tool I downloaded fron Microsoft that was supposed to make the KB936181
> > Security Update more compatible. However, when I ran the tool I got back
> > "Error opening installation log. verify that the Specified Log file location
> > exists and is writable". I did not get back the results you specified in
> > your reply.
> >
> > I did a Search "My Computer"...for the KB941833.log...no results
> >
> > Since I didn't fine the files you referred to, "Search for
> >
> >>msxml4.dll.
> >>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>be the one in %windir%\system32\dllcache.
> >
> >
> > I didn't continue with your steps to await further advice from you. I am
> > running Vista Home Prem; SP1.
> >
> > You asked me to Post the name of the Security Software; Internet Security
> > PcCillin... I have been running it since 11/07...and this MS07-042 only
> > appeared last week the day after I Hide the KB936181 Update so iut wouldn't
> > keep installing and Updated to Vista Home Prem SP1
> >
> > Await your further advices....and...Thank You"
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Let's stick to this thread instead of having other ones currently
> >>active, OK ?
> >>As I posted to the other thread:
> >>
> >>Show hidden files, folders, and system files and then do a Search for
> >>msxml4.dll.
> >>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>be the one in %windir%\system32\dllcache.
> >>
> >>IF they are both at that Version level, from an Elevated Command Prompt,
> >>see if registering msmxl4.dll resolves the reoffering issue:
> >>
> >>Start Search
> >>type in command
> >>Click Search
> >>*Right* click command and choose Run as administrator
> >>At the prompt type in and *press Enter* after the following -
> >>
> >>regsvr32 msxml4.dll
> >>exit
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>denmarfl wrote:
> >>
> >>
> >>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
> >>>The MS07-042 follows the day when I took the following 2 actions;
> >>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
> >>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
> >>>installed 11 times in my Windows History.
> >>>2) Updating Vista Home prem to SP1 (and that update went without any
> >>>problems and shows sucessfully Installed in History)
> >>>
> >>>Canon Printer (not sure what further detail you might need)
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>>Security Software identified a High Alert Security
> >>>>
> >>>>Specifically, what is the installed security software ?
> >>>>What is the printer software that is installed ?
> >>>>
> >>>>
> >>>>MowGreen [MVP 2003-2008]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>denmarfl wrote:
> >>>>
> >>>>
> >>>>
> >>>>>You assisted me with a problem with the Security Update KB936181. Back in
> >>>>>November I was having a problem getting the Update Installed....and after
> >>>>>your assistance, it installed.
> >>>>>
> >>>>>But this same Update is Haunting me...again. My Security Software
> >>>>>identified a High Alert Security problem....it referred to it as MS07-042.
> >>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
> >>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
> >>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
> >>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
> >>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
> >>>>>it, right click on it and click Hide.
> >>>>>
> >>>>>I do believe this Update, KB936181....is somehow connected to...or causing
> >>>>>the High Alert my Security Software is alerting me to (MS07-042)
> >>>>>
> >>>>>Any suggestions?
> >>>>>
> >>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
> >>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
> >>>>>In this exact order.....
> >>>>>
> >>>>>"MowGreen [MVP]" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>If you have Automatic Updates set to Notify then when you click the
> >>>>>>yellow shield in the system tray a window will pop up with the updates
> >>>>>>listed.
> >>>>>>Click on each individual update and then use the More Information link
> >>>>>>in the lower pane to see what the update is about. The link will take
> >>>>>>you to the MSKB article. Then use the IT Professional link to view the
> >>>>>>Security Bulletin information IF the update was Security related.
> >>>>>>
> >>>>>>MowGreen [MVP 2003-2008]
> >>>>>>===============
> >>>>>>*-343-* FDNY
> >>>>>>Never Forgotten
> >>>>>>===============
> >>>>>>
> >>>>>>
> >>>>>>denmarfl wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
> >>>>>>>updates are ready to install when you click on the Sheild you have no way to
> >>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
> >>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
> >>>>>>>what the update....the Virus Software will be...always...disabled.
> >>>>>>>
> >>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>>Answers inline:
> >>>>>>>>
> >>>>>>>>denmarfl wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
> >>>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
> >>>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
> >>>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
> >>>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
> >>>>>>>>>times......with the most recent sucessful install dated with the one I
> >>>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
> >>>>>>>>>only MSXML program shown, and its shown...once once.
> >>>>>>>>>
> >>>>>>>>>Why? Is this a concern?
> >>>>>>>>
> >>>>>>>>As to only one MSXML package showing in Add/Remove Programs:
> >>>>>>>>http://support.microsoft.com/kb/KB936181
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>Security update package 936181 is a complete installation package. You can use this
> >>>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
> >>>>>>>>>installed.
> >>>>>>>>
> >>>>>>>>Don't worry about the History shown on the update site. The information
> >>>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
> >>>>>>>>
> >>>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
> >>>>>>>>the DataStore.edb file in the above location.
> >>>>>>>>[Start > Run > type in net stop wuauserv
> >>>>>>>>Click OK
> >>>>>>>>To restart the service type in
> >>>>>>>>net start wuauserv
> >>>>>>>>Click OK]
> >>>>>>>>Doing so will delete ALL of the History shown on either update site.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>Is this a process I will need to follow when the next MXSML update is
> >>>>>>>>>released?
> >>>>>>>>
> >>>>>>>>You should not have to IF you completely and totally disable the
> >>>>>>>>installed antivirus including whatever services it runs when installing
> >>>>>>>>any subsequent Security update for MSXML.
> >>>>>>>>That *may* have caused this mess in the first place.
> >>>>>>>>Did you read Thane's post about HP software ? That's another cause of
> >>>>>>>>MSXML package and Security update installation issues.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>One last comment, I want to thank you for your assitance. This resolution
> >>>>>>>>>among others you have sucessfully assisted me on....I now Search for your
> >>>>>>>>>responses in the Newsgroups and when you personally reply to one of my
> >>>>>>>>>postings....I cannot express how pleased I am that the response is from you.
> >>>>>>>>>Thank You
> >>>>>>>>>
> >>>>>>>>
> >>>>>>>>You are mowst welcome and I'm glad to hear that everything is copacetic
> >>>>>>>>now. <w>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>MowGreen [MVP 2003-2008]
> >>>>>>>>===============
> >>>>>>>>*-343-* FDNY
> >>>>>>>>Never Forgotten
> >>>>>>>>===============
> >>>>>>>>
> >>>>>>
>

OK, on my XP Pro system the backup copy of msxml4.dll is stored in
WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf34537 8f_4.20.9848.0_x-ww_1b897e9a
*not* in the dllcache, as I had first thought.

The file that is used is stored in
WINDOWS\system32

What entries for MSXML 4.0 show in Installed Programs on your Vista box?
AFAIK, msxml4.dll should be located in the WINDOWS\system32 subfolder.
Since MSXML 4 is not native to Vista it must have been installed with
the Canon printer software.

Is the Version of Trend Micro PCcillin Internet Security installed the
latest and greatest ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



denmarfl wrote:

> Used Windows Explorer......Search in Windows\system 32 Returned 3 items
>
> * msxm12.dll Version 4.20.9841.0
> * msxm14r.dll Version 4.10.9404.0
> * msxm14a.dll Version 4.10.9404.0
>
> Search in Windows\System32\dllcache Returned No results (there
> was no Folder or file listed as dllcache)
>
> I went no further with your last set of Instructions then the search since I
> came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
> matched.... and the returns I found did not match the version numbers of
> those you listed. Getting no results in the Windows\system32\dllcache
> search...is this OK?
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Thanks. Using Windows Explorer, look for msxml4.dll in
>>
>>WINDOWS\system32
>>WINDOWS\system32\dllcache
>>
>>Right click the .dlls, choose Properties
>>Click the Version tab
>>If KB941833 is NOT installed, then the Version level should show as
>>4.20.9848.0
>>IF KB941833 is installed, then the Version level will show as
>>4.20.9849.0
>>
>>IF both copies of msxml4.dll are at that *same* Version level
>>
>>Start Search
>>type in command
>>Click Search
>>*Right* click command and choose Run as administrator
>>At the prompt type in and *press Enter* after the following -
>>
>>regsvr32 msxml4.dll
>>exit
>>
>>Please post back with the Version levels of both copies of msxml4.dll
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>denmarfl wrote:
>>
>>>OK...this thread will be the only one used...in keeping with that, I have
>>>copied and pasted my last reply to you that I entered under the other
>>>thread...
>>>
>>>"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
>>>see
>>>show System Files). I ran a search for msxml4.dll...and got No results.
>>>When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
>>>is a tool I downloaded fron Microsoft that was supposed to make the KB936181
>>>Security Update more compatible. However, when I ran the tool I got back
>>>"Error opening installation log. verify that the Specified Log file location
>>>exists and is writable". I did not get back the results you specified in
>>>your reply.
>>>
>>>I did a Search "My Computer"...for the KB941833.log...no results
>>>
>>>Since I didn't fine the files you referred to, "Search for
>>>
>>>
>>>>msxml4.dll.
>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>>>be the one in %windir%\system32\dllcache.
>>>
>>>
>>>I didn't continue with your steps to await further advice from you. I am
>>>running Vista Home Prem; SP1.
>>>
>>>You asked me to Post the name of the Security Software; Internet Security
>>>PcCillin... I have been running it since 11/07...and this MS07-042 only
>>>appeared last week the day after I Hide the KB936181 Update so iut wouldn't
>>>keep installing and Updated to Vista Home Prem SP1
>>>
>>>Await your further advices....and...Thank You"
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Let's stick to this thread instead of having other ones currently
>>>>active, OK ?
>>>>As I posted to the other thread:
>>>>
>>>>Show hidden files, folders, and system files and then do a Search for
>>>>msxml4.dll.
>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>>>be the one in %windir%\system32\dllcache.
>>>>
>>>>IF they are both at that Version level, from an Elevated Command Prompt,
>>>>see if registering msmxl4.dll resolves the reoffering issue:
>>>>
>>>>Start Search
>>>>type in command
>>>>Click Search
>>>>*Right* click command and choose Run as administrator
>>>>At the prompt type in and *press Enter* after the following -
>>>>
>>>>regsvr32 msxml4.dll
>>>>exit
>>>>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>denmarfl wrote:
>>>>
>>>>
>>>>
>>>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
>>>>>The MS07-042 follows the day when I took the following 2 actions;
>>>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
>>>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
>>>>>installed 11 times in my Windows History.
>>>>>2) Updating Vista Home prem to SP1 (and that update went without any
>>>>>problems and shows sucessfully Installed in History)
>>>>>
>>>>>Canon Printer (not sure what further detail you might need)
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>Security Software identified a High Alert Security
>>>>>>
>>>>>>Specifically, what is the installed security software ?
>>>>>>What is the printer software that is installed ?
>>>>>>
>>>>>>
>>>>>>MowGreen [MVP 2003-2008]
>>>>>>===============
>>>>>>*-343-* FDNY
>>>>>>Never Forgotten
>>>>>>===============
>>>>>>
>>>>>>
>>>>>>denmarfl wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>You assisted me with a problem with the Security Update KB936181. Back in
>>>>>>>November I was having a problem getting the Update Installed....and after
>>>>>>>your assistance, it installed.
>>>>>>>
>>>>>>>But this same Update is Haunting me...again. My Security Software
>>>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
>>>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
>>>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
>>>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
>>>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
>>>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
>>>>>>>it, right click on it and click Hide.
>>>>>>>
>>>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
>>>>>>>the High Alert my Security Software is alerting me to (MS07-042)
>>>>>>>
>>>>>>>Any suggestions?
>>>>>>>
>>>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
>>>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
>>>>>>>In this exact order.....
>>>>>>>
>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>If you have Automatic Updates set to Notify then when you click the
>>>>>>>>yellow shield in the system tray a window will pop up with the updates
>>>>>>>>listed.
>>>>>>>>Click on each individual update and then use the More Information link
>>>>>>>>in the lower pane to see what the update is about. The link will take
>>>>>>>>you to the MSKB article. Then use the IT Professional link to view the
>>>>>>>>Security Bulletin information IF the update was Security related.
>>>>>>>>
>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>===============
>>>>>>>>*-343-* FDNY
>>>>>>>>Never Forgotten
>>>>>>>>===============
>>>>>>>>
>>>>>>>>
>>>>>>>>denmarfl wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
>>>>>>>>>updates are ready to install when you click on the Sheild you have no way to
>>>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
>>>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
>>>>>>>>>what the update....the Virus Software will be...always...disabled.
>>>>>>>>>
>>>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>>Answers inline:
>>>>>>>>>>
>>>>>>>>>>denmarfl wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
>>>>>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
>>>>>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
>>>>>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
>>>>>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
>>>>>>>>>>>times......with the most recent sucessful install dated with the one I
>>>>>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
>>>>>>>>>>>only MSXML program shown, and its shown...once once.
>>>>>>>>>>>
>>>>>>>>>>>Why? Is this a concern?
>>>>>>>>>>
>>>>>>>>>>As to only one MSXML package showing in Add/Remove Programs:
>>>>>>>>>>http://support.microsoft.com/kb/KB936181
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>>Security update package 936181 is a complete installation package. You can use this
>>>>>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
>>>>>>>>>>>installed.
>>>>>>>>>>
>>>>>>>>>>Don't worry about the History shown on the update site. The information
>>>>>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
>>>>>>>>>>
>>>>>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
>>>>>>>>>>the DataStore.edb file in the above location.
>>>>>>>>>>[Start > Run > type in net stop wuauserv
>>>>>>>>>>Click OK
>>>>>>>>>>To restart the service type in
>>>>>>>>>>net start wuauserv
>>>>>>>>>>Click OK]
>>>>>>>>>>Doing so will delete ALL of the History shown on either update site.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>>Is this a process I will need to follow when the next MXSML update is
>>>>>>>>>>>released?
>>>>>>>>>>
>>>>>>>>>>You should not have to IF you completely and totally disable the
>>>>>>>>>>installed antivirus including whatever services it runs when installing
>>>>>>>>>>any subsequent Security update for MSXML.
>>>>>>>>>>That *may* have caused this mess in the first place.
>>>>>>>>>>Did you read Thane's post about HP software ? That's another cause of
>>>>>>>>>>MSXML package and Security update installation issues.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>>One last comment, I want to thank you for your assitance. This resolution
>>>>>>>>>>>among others you have sucessfully assisted me on....I now Search for your
>>>>>>>>>>>responses in the Newsgroups and when you personally reply to one of my
>>>>>>>>>>>postings....I cannot express how pleased I am that the response is from you.
>>>>>>>>>>>Thank You
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>You are mowst welcome and I'm glad to hear that everything is copacetic
>>>>>>>>>>now. <w>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>>>===============
>>>>>>>>>>*-343-* FDNY
>>>>>>>>>>Never Forgotten
>>>>>>>>>>===============
>>>>>>>>>>
>>>>>>>>

While awaiting your reply....I have been reading many entries that involve
the KB936181 Update....being repeatively Offered for Update, or, shown many
times sucessfully installed in Hstory. I mentioned a Microsoft tech advised
me to uncheck and right click the KB936181 in Available Update and right
click Hide. This Update shows in Program and features.......and History
shows it installed 10 times....9 times this month. I clicked on Restore
Hidden Updates and sure enough...KB936181 is showing as an available Update.
My PCCllin is the latest and Greatest......updates daily and as I wrote is
displaying a security High Alert Warning and refers to MS07-042...which
refers to the KB936181 Update. So not only am I getting Notice this Update
is available, PcCllin is telling me it seems...I am lacking that Security
protection which more even supports its the latest and greatest. Also for
your information I ran C:\windows\system32\regsvr32.exe msxml4.dll in a CMD
prompt and got the message "DllRegisterServer in msxm14.dll succeeded".....it
seems this had no impact with my situation; I still have PcCllin showing the
Security Alert and KB936181 is shown as available. I have changed Windows
Update to Download and let me know before installing...this way I can
unselect KB936181 and prevent it from repeatively installing until this
problem is resolved.

Sorry to expand, but I thought the above might be helpful.

Now to reply to your questions...

Entires in Program & Features; shown in exact order as displayed:
MSXML 4.0 SP2 (KB927978) Installed 4/17/08
MSXML 4.0 SP2 (KB936181) Installed 11/26/07
MSXML 4.0 SP2 (KB941833) Installed 11/28/07

Not sure what your following comment is saying.....it may just be
information for me and not any question from you. "AFAIK, msxml4.dll should
be located in the WINDOWS\system32 subfolder. Since MSXML 4 is not native to
Vista it must have been installed with the Canon printer software."

My prior response identified 3 file in System32 folder:

* msxm12.dll Version 4.20.9841.0
* msxm14r.dll Version 4.10.9404.0
* msxm14a.dll Version 4.10.9404.0

I did error, the 1st entry above is shown incorrectly, msxm12.dll I should
have typed msxm14.dll

As I wrote, PcCillin is the latest and greatest.......so good that it is
alerting me to this Security problem... But the interesting thing is, the
alert 1st appeared in a Security check on 4/18/08...the day after I Hide the
KB936181, Updated to Vista SP1...and now I notice that the MSXML 4.0 SP2
(KB927978) also installed on 4/17/08??? So allthese things took place on
4/17...and the next day PcCllin which has been running Security checks for
months....shows the MS07-042 for the 1st time.

PcCllin has been on my PC since 11/07, and the Canon Printer has been on my
PC since 12/07.....but the Security Alert that we are discussing...1st showed
up on 4/18/08........

Its clear something is not right...and I appreciate your ongoing asistance
to reslove the issues (Clearing the Alert, resolving the Security problem
indicated by the Alert, and stopping KB936181 to continue to show as an
available Update....





"MowGreen [MVP]" wrote:

> OK, on my XP Pro system the backup copy of msxml4.dll is stored in
> WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf34537 8f_4.20.9848.0_x-ww_1b897e9a
> *not* in the dllcache, as I had first thought.
>
> The file that is used is stored in
> WINDOWS\system32
>
> What entries for MSXML 4.0 show in Installed Programs on your Vista box?
> AFAIK, msxml4.dll should be located in the WINDOWS\system32 subfolder.
> Since MSXML 4 is not native to Vista it must have been installed with
> the Canon printer software.
>
> Is the Version of Trend Micro PCcillin Internet Security installed the
> latest and greatest ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> denmarfl wrote:
>
> > Used Windows Explorer......Search in Windows\system 32 Returned 3 items
> >
> > * msxm12.dll Version 4.20.9841.0
> > * msxm14r.dll Version 4.10.9404.0
> > * msxm14a.dll Version 4.10.9404.0
> >
> > Search in Windows\System32\dllcache Returned No results (there
> > was no Folder or file listed as dllcache)
> >
> > I went no further with your last set of Instructions then the search since I
> > came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
> > matched.... and the returns I found did not match the version numbers of
> > those you listed. Getting no results in the Windows\system32\dllcache
> > search...is this OK?
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Thanks. Using Windows Explorer, look for msxml4.dll in
> >>
> >>WINDOWS\system32
> >>WINDOWS\system32\dllcache
> >>
> >>Right click the .dlls, choose Properties
> >>Click the Version tab
> >>If KB941833 is NOT installed, then the Version level should show as
> >>4.20.9848.0
> >>IF KB941833 is installed, then the Version level will show as
> >>4.20.9849.0
> >>
> >>IF both copies of msxml4.dll are at that *same* Version level
> >>
> >>Start Search
> >>type in command
> >>Click Search
> >>*Right* click command and choose Run as administrator
> >>At the prompt type in and *press Enter* after the following -
> >>
> >>regsvr32 msxml4.dll
> >>exit
> >>
> >>Please post back with the Version levels of both copies of msxml4.dll
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>denmarfl wrote:
> >>
> >>>OK...this thread will be the only one used...in keeping with that, I have
> >>>copied and pasted my last reply to you that I entered under the other
> >>>thread...
> >>>
> >>>"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
> >>>see
> >>>show System Files). I ran a search for msxml4.dll...and got No results.
> >>>When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
> >>>is a tool I downloaded fron Microsoft that was supposed to make the KB936181
> >>>Security Update more compatible. However, when I ran the tool I got back
> >>>"Error opening installation log. verify that the Specified Log file location
> >>>exists and is writable". I did not get back the results you specified in
> >>>your reply.
> >>>
> >>>I did a Search "My Computer"...for the KB941833.log...no results
> >>>
> >>>Since I didn't fine the files you referred to, "Search for
> >>>
> >>>
> >>>>msxml4.dll.
> >>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>>>be the one in %windir%\system32\dllcache.
> >>>
> >>>
> >>>I didn't continue with your steps to await further advice from you. I am
> >>>running Vista Home Prem; SP1.
> >>>
> >>>You asked me to Post the name of the Security Software; Internet Security
> >>>PcCillin... I have been running it since 11/07...and this MS07-042 only
> >>>appeared last week the day after I Hide the KB936181 Update so iut wouldn't
> >>>keep installing and Updated to Vista Home Prem SP1
> >>>
> >>>Await your further advices....and...Thank You"
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>Let's stick to this thread instead of having other ones currently
> >>>>active, OK ?
> >>>>As I posted to the other thread:
> >>>>
> >>>>Show hidden files, folders, and system files and then do a Search for
> >>>>msxml4.dll.
> >>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>>>be the one in %windir%\system32\dllcache.
> >>>>
> >>>>IF they are both at that Version level, from an Elevated Command Prompt,
> >>>>see if registering msmxl4.dll resolves the reoffering issue:
> >>>>
> >>>>Start Search
> >>>>type in command
> >>>>Click Search
> >>>>*Right* click command and choose Run as administrator
> >>>>At the prompt type in and *press Enter* after the following -
> >>>>
> >>>>regsvr32 msxml4.dll
> >>>>exit
> >>>>
> >>>>
> >>>>MowGreen [MVP 2003-2008]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>
> >>>>denmarfl wrote:
> >>>>
> >>>>
> >>>>
> >>>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
> >>>>>The MS07-042 follows the day when I took the following 2 actions;
> >>>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
> >>>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
> >>>>>installed 11 times in my Windows History.
> >>>>>2) Updating Vista Home prem to SP1 (and that update went without any
> >>>>>problems and shows sucessfully Installed in History)
> >>>>>
> >>>>>Canon Printer (not sure what further detail you might need)
> >>>>>
> >>>>>"MowGreen [MVP]" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>>Security Software identified a High Alert Security
> >>>>>>
> >>>>>>Specifically, what is the installed security software ?
> >>>>>>What is the printer software that is installed ?
> >>>>>>
> >>>>>>
> >>>>>>MowGreen [MVP 2003-2008]
> >>>>>>===============
> >>>>>>*-343-* FDNY
> >>>>>>Never Forgotten
> >>>>>>===============
> >>>>>>
> >>>>>>
> >>>>>>denmarfl wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>You assisted me with a problem with the Security Update KB936181. Back in
> >>>>>>>November I was having a problem getting the Update Installed....and after
> >>>>>>>your assistance, it installed.
> >>>>>>>
> >>>>>>>But this same Update is Haunting me...again. My Security Software
> >>>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
> >>>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
> >>>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
> >>>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
> >>>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
> >>>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
> >>>>>>>it, right click on it and click Hide.
> >>>>>>>
> >>>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
> >>>>>>>the High Alert my Security Software is alerting me to (MS07-042)
> >>>>>>>
> >>>>>>>Any suggestions?
> >>>>>>>
> >>>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
> >>>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
> >>>>>>>In this exact order.....
> >>>>>>>
> >>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>>If you have Automatic Updates set to Notify then when you click the
> >>>>>>>>yellow shield in the system tray a window will pop up with the updates
> >>>>>>>>listed.
> >>>>>>>>Click on each individual update and then use the More Information link
> >>>>>>>>in the lower pane to see what the update is about. The link will take
> >>>>>>>>you to the MSKB article. Then use the IT Professional link to view the
> >>>>>>>>Security Bulletin information IF the update was Security related.
> >>>>>>>>
> >>>>>>>>MowGreen [MVP 2003-2008]
> >>>>>>>>===============
> >>>>>>>>*-343-* FDNY
> >>>>>>>>Never Forgotten
> >>>>>>>>===============
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>denmarfl wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
> >>>>>>>>>updates are ready to install when you click on the Sheild you have no way to
> >>>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
> >>>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
> >>>>>>>>>what the update....the Virus Software will be...always...disabled.
> >>>>>>>>>
> >>>>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>>Answers inline:
> >>>>>>>>>>
> >>>>>>>>>>denmarfl wrote:
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
> >>>>>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
> >>>>>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
> >>>>>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
> >>>>>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
> >>>>>>>>>>>times......with the most recent sucessful install dated with the one I
> >>>>>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
> >>>>>>>>>>>only MSXML program shown, and its shown...once once.
> >>>>>>>>>>>
> >>>>>>>>>>>Why? Is this a concern?
> >>>>>>>>>>
> >>>>>>>>>>As to only one MSXML package showing in Add/Remove Programs:
> >>>>>>>>>>http://support.microsoft.com/kb/KB936181
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>Security update package 936181 is a complete installation package. You can use this
> >>>>>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
> >>>>>>>>>>>installed.
> >>>>>>>>>>
> >>>>>>>>>>Don't worry about the History shown on the update site. The information
> >>>>>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
> >>>>>>>>>>
> >>>>>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
> >>>>>>>>>>the DataStore.edb file in the above location.
> >>>>>>>>>>[Start > Run > type in net stop wuauserv
> >>>>>>>>>>Click OK
> >>>>>>>>>>To restart the service type in
> >>>>>>>>>>net start wuauserv
> >>>>>>>>>>Click OK]
> >>>>>>>>>>Doing so will delete ALL of the History shown on either update site.
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>Is this a process I will need to follow when the next MXSML update is
> >>>>>>>>>>>released?
> >>>>>>>>>>

I believe I have good news..... I got a call from a Microsoft Tech agent
just now regarding this problem. You'll recall I commented I worked with a
Microsoft Tech Agent a few days ago without any resolution. The Agent used
Easyassist...and Renamed the nsxl14 file to OLD (KB936181)...and used the
KB936181 Repair tool to downloan the this Update and re-install it. After it
was re-installed.....PcCillin NO longer displayed the Security Alert (which
really increases my Confidence this Virus Software is working great)....
But, after the Re-boot, Windows Update showed KB941833 as an Available
Update. However, this Update was shown as installed (as was KB936181) in
Programs and Features. The agent checked the version of KB941833....it was
not the current version.....and I think he renamed KB941833....and
re-installed it (he was operating my PC...so his actions were at times
difficult to follow) What did surprise me is when he was manually
re-installing these 2 updates the Window that displayed showed
....Modify\Repair\Uninstall...and in both cases he clicked Repair (I would
have thought a selection would be Install).

Bottom line...so far...PcCillin is not showing any Security Alerts.....and
Windows Updates is Not showing me KB936181 or KB941833 as available. I hope
that continues. The agent did say Microsoft is working on a Fix for this
issue.......

You have worked with me in the past and when you latched onto this issue I
knew you would resolve the problem.....I cannot express how appreciative I am
of your help....you are a teacher and a Fixer. Thank You

"MowGreen [MVP]" wrote:

> OK, on my XP Pro system the backup copy of msxml4.dll is stored in
> WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf34537 8f_4.20.9848.0_x-ww_1b897e9a
> *not* in the dllcache, as I had first thought.
>
> The file that is used is stored in
> WINDOWS\system32
>
> What entries for MSXML 4.0 show in Installed Programs on your Vista box?
> AFAIK, msxml4.dll should be located in the WINDOWS\system32 subfolder.
> Since MSXML 4 is not native to Vista it must have been installed with
> the Canon printer software.
>
> Is the Version of Trend Micro PCcillin Internet Security installed the
> latest and greatest ?
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> denmarfl wrote:
>
> > Used Windows Explorer......Search in Windows\system 32 Returned 3 items
> >
> > * msxm12.dll Version 4.20.9841.0
> > * msxm14r.dll Version 4.10.9404.0
> > * msxm14a.dll Version 4.10.9404.0
> >
> > Search in Windows\System32\dllcache Returned No results (there
> > was no Folder or file listed as dllcache)
> >
> > I went no further with your last set of Instructions then the search since I
> > came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
> > matched.... and the returns I found did not match the version numbers of
> > those you listed. Getting no results in the Windows\system32\dllcache
> > search...is this OK?
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Thanks. Using Windows Explorer, look for msxml4.dll in
> >>
> >>WINDOWS\system32
> >>WINDOWS\system32\dllcache
> >>
> >>Right click the .dlls, choose Properties
> >>Click the Version tab
> >>If KB941833 is NOT installed, then the Version level should show as
> >>4.20.9848.0
> >>IF KB941833 is installed, then the Version level will show as
> >>4.20.9849.0
> >>
> >>IF both copies of msxml4.dll are at that *same* Version level
> >>
> >>Start Search
> >>type in command
> >>Click Search
> >>*Right* click command and choose Run as administrator
> >>At the prompt type in and *press Enter* after the following -
> >>
> >>regsvr32 msxml4.dll
> >>exit
> >>
> >>Please post back with the Version levels of both copies of msxml4.dll
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>denmarfl wrote:
> >>
> >>>OK...this thread will be the only one used...in keeping with that, I have
> >>>copied and pasted my last reply to you that I entered under the other
> >>>thread...
> >>>
> >>>"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
> >>>see
> >>>show System Files). I ran a search for msxml4.dll...and got No results.
> >>>When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
> >>>is a tool I downloaded fron Microsoft that was supposed to make the KB936181
> >>>Security Update more compatible. However, when I ran the tool I got back
> >>>"Error opening installation log. verify that the Specified Log file location
> >>>exists and is writable". I did not get back the results you specified in
> >>>your reply.
> >>>
> >>>I did a Search "My Computer"...for the KB941833.log...no results
> >>>
> >>>Since I didn't fine the files you referred to, "Search for
> >>>
> >>>
> >>>>msxml4.dll.
> >>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>>>be the one in %windir%\system32\dllcache.
> >>>
> >>>
> >>>I didn't continue with your steps to await further advice from you. I am
> >>>running Vista Home Prem; SP1.
> >>>
> >>>You asked me to Post the name of the Security Software; Internet Security
> >>>PcCillin... I have been running it since 11/07...and this MS07-042 only
> >>>appeared last week the day after I Hide the KB936181 Update so iut wouldn't
> >>>keep installing and Updated to Vista Home Prem SP1
> >>>
> >>>Await your further advices....and...Thank You"
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>Let's stick to this thread instead of having other ones currently
> >>>>active, OK ?
> >>>>As I posted to the other thread:
> >>>>
> >>>>Show hidden files, folders, and system files and then do a Search for
> >>>>msxml4.dll.
> >>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>>>be the one in %windir%\system32\dllcache.
> >>>>
> >>>>IF they are both at that Version level, from an Elevated Command Prompt,
> >>>>see if registering msmxl4.dll resolves the reoffering issue:
> >>>>
> >>>>Start Search
> >>>>type in command
> >>>>Click Search
> >>>>*Right* click command and choose Run as administrator
> >>>>At the prompt type in and *press Enter* after the following -
> >>>>
> >>>>regsvr32 msxml4.dll
> >>>>exit
> >>>>
> >>>>
> >>>>MowGreen [MVP 2003-2008]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>
> >>>>denmarfl wrote:
> >>>>
> >>>>
> >>>>
> >>>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
> >>>>>The MS07-042 follows the day when I took the following 2 actions;
> >>>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
> >>>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
> >>>>>installed 11 times in my Windows History.
> >>>>>2) Updating Vista Home prem to SP1 (and that update went without any
> >>>>>problems and shows sucessfully Installed in History)
> >>>>>
> >>>>>Canon Printer (not sure what further detail you might need)
> >>>>>
> >>>>>"MowGreen [MVP]" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>>Security Software identified a High Alert Security
> >>>>>>
> >>>>>>Specifically, what is the installed security software ?
> >>>>>>What is the printer software that is installed ?
> >>>>>>
> >>>>>>
> >>>>>>MowGreen [MVP 2003-2008]
> >>>>>>===============
> >>>>>>*-343-* FDNY
> >>>>>>Never Forgotten
> >>>>>>===============
> >>>>>>
> >>>>>>
> >>>>>>denmarfl wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>You assisted me with a problem with the Security Update KB936181. Back in
> >>>>>>>November I was having a problem getting the Update Installed....and after
> >>>>>>>your assistance, it installed.
> >>>>>>>
> >>>>>>>But this same Update is Haunting me...again. My Security Software
> >>>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
> >>>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
> >>>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
> >>>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
> >>>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
> >>>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
> >>>>>>>it, right click on it and click Hide.
> >>>>>>>
> >>>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
> >>>>>>>the High Alert my Security Software is alerting me to (MS07-042)
> >>>>>>>
> >>>>>>>Any suggestions?
> >>>>>>>
> >>>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
> >>>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
> >>>>>>>In this exact order.....
> >>>>>>>
> >>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>>If you have Automatic Updates set to Notify then when you click the
> >>>>>>>>yellow shield in the system tray a window will pop up with the updates
> >>>>>>>>listed.
> >>>>>>>>Click on each individual update and then use the More Information link
> >>>>>>>>in the lower pane to see what the update is about. The link will take
> >>>>>>>>you to the MSKB article. Then use the IT Professional link to view the
> >>>>>>>>Security Bulletin information IF the update was Security related.
> >>>>>>>>
> >>>>>>>>MowGreen [MVP 2003-2008]
> >>>>>>>>===============
> >>>>>>>>*-343-* FDNY
> >>>>>>>>Never Forgotten
> >>>>>>>>===============
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>denmarfl wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
> >>>>>>>>>updates are ready to install when you click on the Sheild you have no way to
> >>>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
> >>>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
> >>>>>>>>>what the update....the Virus Software will be...always...disabled.
> >>>>>>>>>
> >>>>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>>Answers inline:
> >>>>>>>>>>
> >>>>>>>>>>denmarfl wrote:
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
> >>>>>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
> >>>>>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
> >>>>>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
> >>>>>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
> >>>>>>>>>>>times......with the most recent sucessful install dated with the one I
> >>>>>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
> >>>>>>>>>>>only MSXML program shown, and its shown...once once.
> >>>>>>>>>>>
> >>>>>>>>>>>Why? Is this a concern?
> >>>>>>>>>>
> >>>>>>>>>>As to only one MSXML package showing in Add/Remove Programs:
> >>>>>>>>>>http://support.microsoft.com/kb/KB936181
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>Security update package 936181 is a complete installation package. You can use this
> >>>>>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
> >>>>>>>>>>>installed.
> >>>>>>>>>>
> >>>>>>>>>>Don't worry about the History shown on the update site. The information
> >>>>>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
> >>>>>>>>>>
> >>>>>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
> >>>>>>>>>>the DataStore.edb file in the above location.
> >>>>>>>>>>[Start > Run > type in net stop wuauserv
> >>>>>>>>>>Click OK
> >>>>>>>>>>To restart the service type in
> >>>>>>>>>>net start wuauserv
> >>>>>>>>>>Click OK]
> >>>>>>>>>>Doing so will delete ALL of the History shown on either update site.
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>Is this a process I will need to follow when the next MXSML update is
> >>>>>>>>>>>released?
> >>>>>>>>>>

Excellent news. You're mowst welcome and thanks for keeping anyone
reading this thread 'updated'<w>
Apparently both KB936181 and KB941833 were never properly installed as
the Version of msxml4.dll that was present, 4.20.9841.0, was from a
previous security update. Somehow, using the Repair option resolved this.
Did the tech stop any Services or Process before using the Repair option
and/or did he disable any protections of PC-cillin ?

One of these days *someone* is going to figure out why MSXML security
updates are so problematic to some and not to others.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



denmarfl wrote:

> I believe I have good news..... I got a call from a Microsoft Tech agent
> just now regarding this problem. You'll recall I commented I worked with a
> Microsoft Tech Agent a few days ago without any resolution. The Agent used
> Easyassist...and Renamed the nsxl14 file to OLD (KB936181)...and used the
> KB936181 Repair tool to downloan the this Update and re-install it. After it
> was re-installed.....PcCillin NO longer displayed the Security Alert (which
> really increases my Confidence this Virus Software is working great)....
> But, after the Re-boot, Windows Update showed KB941833 as an Available
> Update. However, this Update was shown as installed (as was KB936181) in
> Programs and Features. The agent checked the version of KB941833....it was
> not the current version.....and I think he renamed KB941833....and
> re-installed it (he was operating my PC...so his actions were at times
> difficult to follow) What did surprise me is when he was manually
> re-installing these 2 updates the Window that displayed showed
> ...Modify\Repair\Uninstall...and in both cases he clicked Repair (I would
> have thought a selection would be Install).
>
> Bottom line...so far...PcCillin is not showing any Security Alerts.....and
> Windows Updates is Not showing me KB936181 or KB941833 as available. I hope
> that continues. The agent did say Microsoft is working on a Fix for this
> issue.......
>
> You have worked with me in the past and when you latched onto this issue I
> knew you would resolve the problem.....I cannot express how appreciative I am
> of your help....you are a teacher and a Fixer. Thank You
>
> "MowGreen [MVP]" wrote:
>
>
>>OK, on my XP Pro system the backup copy of msxml4.dll is stored in
>>WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf345 378f_4.20.9848.0_x-ww_1b897e9a
>>*not* in the dllcache, as I had first thought.
>>
>>The file that is used is stored in
>>WINDOWS\system32
>>
>>What entries for MSXML 4.0 show in Installed Programs on your Vista box?
>>AFAIK, msxml4.dll should be located in the WINDOWS\system32 subfolder.
>>Since MSXML 4 is not native to Vista it must have been installed with
>>the Canon printer software.
>>
>>Is the Version of Trend Micro PCcillin Internet Security installed the
>>latest and greatest ?
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>denmarfl wrote:
>>
>>
>>>Used Windows Explorer......Search in Windows\system 32 Returned 3 items
>>>
>>>* msxm12.dll Version 4.20.9841.0
>>>* msxm14r.dll Version 4.10.9404.0
>>>* msxm14a.dll Version 4.10.9404.0
>>>
>>>Search in Windows\System32\dllcache Returned No results (there
>>>was no Folder or file listed as dllcache)
>>>
>>>I went no further with your last set of Instructions then the search since I
>>>came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
>>>matched.... and the returns I found did not match the version numbers of
>>>those you listed. Getting no results in the Windows\system32\dllcache
>>>search...is this OK?
>>>
>>>
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Thanks. Using Windows Explorer, look for msxml4.dll in
>>>>
>>>>WINDOWS\system32
>>>>WINDOWS\system32\dllcache
>>>>
>>>>Right click the .dlls, choose Properties
>>>>Click the Version tab
>>>>If KB941833 is NOT installed, then the Version level should show as
>>>>4.20.9848.0
>>>>IF KB941833 is installed, then the Version level will show as
>>>>4.20.9849.0
>>>>
>>>>IF both copies of msxml4.dll are at that *same* Version level
>>>>
>>>>Start Search
>>>>type in command
>>>>Click Search
>>>>*Right* click command and choose Run as administrator
>>>>At the prompt type in and *press Enter* after the following -
>>>>
>>>>regsvr32 msxml4.dll
>>>>exit
>>>>
>>>>Please post back with the Version levels of both copies of msxml4.dll
>>>>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>denmarfl wrote:
>>>>
>>>>
>>>>>OK...this thread will be the only one used...in keeping with that, I have
>>>>>copied and pasted my last reply to you that I entered under the other
>>>>>thread...
>>>>>
>>>>>"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
>>>>>see
>>>>>show System Files). I ran a search for msxml4.dll...and got No results.
>>>>>When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
>>>>>is a tool I downloaded fron Microsoft that was supposed to make the KB936181
>>>>>Security Update more compatible. However, when I ran the tool I got back
>>>>>"Error opening installation log. verify that the Specified Log file location
>>>>>exists and is writable". I did not get back the results you specified in
>>>>>your reply.
>>>>>
>>>>>I did a Search "My Computer"...for the KB941833.log...no results
>>>>>
>>>>>Since I didn't fine the files you referred to, "Search for
>>>>>
>>>>>
>>>>>
>>>>>>msxml4.dll.
>>>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>>>>>be the one in %windir%\system32\dllcache.
>>>>>
>>>>>
>>>>>I didn't continue with your steps to await further advice from you. I am
>>>>>running Vista Home Prem; SP1.
>>>>>
>>>>>You asked me to Post the name of the Security Software; Internet Security
>>>>>PcCillin... I have been running it since 11/07...and this MS07-042 only
>>>>>appeared last week the day after I Hide the KB936181 Update so iut wouldn't
>>>>>keep installing and Updated to Vista Home Prem SP1
>>>>>
>>>>>Await your further advices....and...Thank You"
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>Let's stick to this thread instead of having other ones currently
>>>>>>active, OK ?
>>>>>>As I posted to the other thread:
>>>>>>
>>>>>>Show hidden files, folders, and system files and then do a Search for
>>>>>>msxml4.dll.
>>>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>>>>>be the one in %windir%\system32\dllcache.
>>>>>>
>>>>>>IF they are both at that Version level, from an Elevated Command Prompt,
>>>>>>see if registering msmxl4.dll resolves the reoffering issue:
>>>>>>
>>>>>>Start Search
>>>>>>type in command
>>>>>>Click Search
>>>>>>*Right* click command and choose Run as administrator
>>>>>>At the prompt type in and *press Enter* after the following -
>>>>>>
>>>>>>regsvr32 msxml4.dll
>>>>>>exit
>>>>>>
>>>>>>
>>>>>>MowGreen [MVP 2003-2008]
>>>>>>===============
>>>>>>*-343-* FDNY
>>>>>>Never Forgotten
>>>>>>===============
>>>>>>
>>>>>>
>>>>>>
>>>>>>denmarfl wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
>>>>>>>The MS07-042 follows the day when I took the following 2 actions;
>>>>>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
>>>>>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
>>>>>>>installed 11 times in my Windows History.
>>>>>>>2) Updating Vista Home prem to SP1 (and that update went without any
>>>>>>>problems and shows sucessfully Installed in History)
>>>>>>>
>>>>>>>Canon Printer (not sure what further detail you might need)
>>>>>>>
>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>>Security Software identified a High Alert Security
>>>>>>>>
>>>>>>>>Specifically, what is the installed security software ?
>>>>>>>>What is the printer software that is installed ?
>>>>>>>>
>>>>>>>>
>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>===============
>>>>>>>>*-343-* FDNY
>>>>>>>>Never Forgotten
>>>>>>>>===============
>>>>>>>>
>>>>>>>>
>>>>>>>>denmarfl wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>You assisted me with a problem with the Security Update KB936181. Back in
>>>>>>>>>November I was having a problem getting the Update Installed....and after
>>>>>>>>>your assistance, it installed.
>>>>>>>>>
>>>>>>>>>But this same Update is Haunting me...again. My Security Software
>>>>>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
>>>>>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
>>>>>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
>>>>>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
>>>>>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
>>>>>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
>>>>>>>>>it, right click on it and click Hide.
>>>>>>>>>
>>>>>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
>>>>>>>>>the High Alert my Security Software is alerting me to (MS07-042)
>>>>>>>>>
>>>>>>>>>Any suggestions?
>>>>>>>>>
>>>>>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
>>>>>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
>>>>>>>>>In this exact order.....
>>>>>>>>>
>>>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>>If you have Automatic Updates set to Notify then when you click the
>>>>>>>>>>yellow shield in the system tray a window will pop up with the updates
>>>>>>>>>>listed.
>>>>>>>>>>Click on each individual update and then use the More Information link
>>>>>>>>>>in the lower pane to see what the update is about. The link will take
>>>>>>>>>>you to the MSKB article. Then use the IT Professional link to view the
>>>>>>>>>>Security Bulletin information IF the update was Security related.
>>>>>>>>>>
>>>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>>>===============
>>>>>>>>>>*-343-* FDNY
>>>>>>>>>>Never Forgotten
>>>>>>>>>>===============
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>denmarfl wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
>>>>>>>>>>>updates are ready to install when you click on the Sheild you have no way to
>>>>>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
>>>>>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
>>>>>>>>>>>what the update....the Virus Software will be...always...disabled.
>>>>>>>>>>>
>>>>>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>>Answers inline:
>>>>>>>>>>>>
>>>>>>>>>>>>denmarfl wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>>So far, following your suggested steps, deleting the 3 MSXML
>>>>>>>>>>>>>downloads...backwards (which removed ALL MSXML that where in my ADD/REMOVE
>>>>>>>>>>>>>Lists).....then I downloaded and installed the KB936181....the Update
>>>>>>>>>>>>>Notification is gone. My concern, when I go to Microsofts Windows Update
>>>>>>>>>>>>>Site and click on HISTORY....it shows KB936191 Sucessfully Installed 7
>>>>>>>>>>>>>times......with the most recent sucessful install dated with the one I
>>>>>>>>>>>>>manually Installed today. When I check my ADD/REMOVE List, KB936181 is the
>>>>>>>>>>>>>only MSXML program shown, and its shown...once once.
>>>>>>>>>>>>>
>>>>>>>>>>>>>Why? Is this a concern?
>>>>>>>>>>>>
>>>>>>>>>>>>As to only one MSXML package showing in Add/Remove Programs:
>>>>>>>>>>>>http://support.microsoft.com/kb/KB936181
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>>Security update package 936181 is a complete installation package. You can use this
>>>>>>>>>>>>>package to install MSXML 4.0 SP2 on a computer that has no earlier versions of MSXML 4.0
>>>>>>>>>>>>>installed.
>>>>>>>>>>>>
>>>>>>>>>>>>Don't worry about the History shown on the update site. The information
>>>>>>>>>>>>shown there is read from a file in WINDOWS\SoftwareDistribution\DataStore
>>>>>>>>>>>>
>>>>>>>>>>>>If it bothers you, then stop the Automatic Updates Service and delete
>>>>>>>>>>>>the DataStore.edb file in the above location.
>>>>>>>>>>>>[Start > Run > type in net stop wuauserv
>>>>>>>>>>>>Click OK
>>>>>>>>>>>>To restart the service type in
>>>>>>>>>>>>net start wuauserv
>>>>>>>>>>>>Click OK]
>>>>>>>>>>>>Doing so will delete ALL of the History shown on either update site.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>>Is this a process I will need to follow when the next MXSML update is
>>>>>>>>>>>>>released?
>>>>>>>>>>>>

The tech did not disable or stop anything processes or services from running.
He appeared to rename (in a cmd Window)...181 then ...933 showed as
available, ..then he renamed ...933, re-install them using a tool that he
clicked on Repair. I really feel my issue was caused when the newest
Security Update installed on my PC on 4/17 (it was the day after I saw the
security alert)...KB927928.

As I recall when I experienced this same problem last year on my XP PC...you
had me delete all the Security Updates installed in ADD\REMOVE....starting
with the newest...to the oldest....rebooting after each install...Then you
provided me with a Link to download the most recent Security and installing
it manually. Again, as I recall, you wrote....the newest Security Update
always contains all the prior Updates.....so just having the newest installed
provided all the protection of the past Security Updates that had been
deleted.

Wasn't this the procedure you had me follow? If so, would this process have
fixed this problem?

I ask because this similar problem, as you wrote, seems to happen when new
Security Updates are installed and I suspect I'll see this again....hopefully
not...with future Security Updates.

Thanks
"MowGreen [MVP]" wrote:

> Excellent news. You're mowst welcome and thanks for keeping anyone
> reading this thread 'updated'<w>
> Apparently both KB936181 and KB941833 were never properly installed as
> the Version of msxml4.dll that was present, 4.20.9841.0, was from a
> previous security update. Somehow, using the Repair option resolved this.
> Did the tech stop any Services or Process before using the Repair option
> and/or did he disable any protections of PC-cillin ?
>
> One of these days *someone* is going to figure out why MSXML security
> updates are so problematic to some and not to others.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> denmarfl wrote:
>
> > I believe I have good news..... I got a call from a Microsoft Tech agent
> > just now regarding this problem. You'll recall I commented I worked with a
> > Microsoft Tech Agent a few days ago without any resolution. The Agent used
> > Easyassist...and Renamed the nsxl14 file to OLD (KB936181)...and used the
> > KB936181 Repair tool to downloan the this Update and re-install it. After it
> > was re-installed.....PcCillin NO longer displayed the Security Alert (which
> > really increases my Confidence this Virus Software is working great)....
> > But, after the Re-boot, Windows Update showed KB941833 as an Available
> > Update. However, this Update was shown as installed (as was KB936181) in
> > Programs and Features. The agent checked the version of KB941833....it was
> > not the current version.....and I think he renamed KB941833....and
> > re-installed it (he was operating my PC...so his actions were at times
> > difficult to follow) What did surprise me is when he was manually
> > re-installing these 2 updates the Window that displayed showed
> > ...Modify\Repair\Uninstall...and in both cases he clicked Repair (I would
> > have thought a selection would be Install).
> >
> > Bottom line...so far...PcCillin is not showing any Security Alerts.....and
> > Windows Updates is Not showing me KB936181 or KB941833 as available. I hope
> > that continues. The agent did say Microsoft is working on a Fix for this
> > issue.......
> >
> > You have worked with me in the past and when you latched onto this issue I
> > knew you would resolve the problem.....I cannot express how appreciative I am
> > of your help....you are a teacher and a Fixer. Thank You
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>OK, on my XP Pro system the backup copy of msxml4.dll is stored in
> >>WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf345 378f_4.20.9848.0_x-ww_1b897e9a
> >>*not* in the dllcache, as I had first thought.
> >>
> >>The file that is used is stored in
> >>WINDOWS\system32
> >>
> >>What entries for MSXML 4.0 show in Installed Programs on your Vista box?
> >>AFAIK, msxml4.dll should be located in the WINDOWS\system32 subfolder.
> >>Since MSXML 4 is not native to Vista it must have been installed with
> >>the Canon printer software.
> >>
> >>Is the Version of Trend Micro PCcillin Internet Security installed the
> >>latest and greatest ?
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>denmarfl wrote:
> >>
> >>
> >>>Used Windows Explorer......Search in Windows\system 32 Returned 3 items
> >>>
> >>>* msxm12.dll Version 4.20.9841.0
> >>>* msxm14r.dll Version 4.10.9404.0
> >>>* msxm14a.dll Version 4.10.9404.0
> >>>
> >>>Search in Windows\System32\dllcache Returned No results (there
> >>>was no Folder or file listed as dllcache)
> >>>
> >>>I went no further with your last set of Instructions then the search since I
> >>>came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
> >>>matched.... and the returns I found did not match the version numbers of
> >>>those you listed. Getting no results in the Windows\system32\dllcache
> >>>search...is this OK?
> >>>
> >>>
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>Thanks. Using Windows Explorer, look for msxml4.dll in
> >>>>
> >>>>WINDOWS\system32
> >>>>WINDOWS\system32\dllcache
> >>>>
> >>>>Right click the .dlls, choose Properties
> >>>>Click the Version tab
> >>>>If KB941833 is NOT installed, then the Version level should show as
> >>>>4.20.9848.0
> >>>>IF KB941833 is installed, then the Version level will show as
> >>>>4.20.9849.0
> >>>>
> >>>>IF both copies of msxml4.dll are at that *same* Version level
> >>>>
> >>>>Start Search
> >>>>type in command
> >>>>Click Search
> >>>>*Right* click command and choose Run as administrator
> >>>>At the prompt type in and *press Enter* after the following -
> >>>>
> >>>>regsvr32 msxml4.dll
> >>>>exit
> >>>>
> >>>>Please post back with the Version levels of both copies of msxml4.dll
> >>>>
> >>>>
> >>>>MowGreen [MVP 2003-2008]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>
> >>>>
> >>>>denmarfl wrote:
> >>>>
> >>>>
> >>>>>OK...this thread will be the only one used...in keeping with that, I have
> >>>>>copied and pasted my last reply to you that I entered under the other
> >>>>>thread...
> >>>>>
> >>>>>"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
> >>>>>see
> >>>>>show System Files). I ran a search for msxml4.dll...and got No results.
> >>>>>When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
> >>>>>is a tool I downloaded fron Microsoft that was supposed to make the KB936181
> >>>>>Security Update more compatible. However, when I ran the tool I got back
> >>>>>"Error opening installation log. verify that the Specified Log file location
> >>>>>exists and is writable". I did not get back the results you specified in
> >>>>>your reply.
> >>>>>
> >>>>>I did a Search "My Computer"...for the KB941833.log...no results
> >>>>>
> >>>>>Since I didn't fine the files you referred to, "Search for
> >>>>>
> >>>>>
> >>>>>
> >>>>>>msxml4.dll.
> >>>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>>>>>be the one in %windir%\system32\dllcache.
> >>>>>
> >>>>>
> >>>>>I didn't continue with your steps to await further advice from you. I am
> >>>>>running Vista Home Prem; SP1.
> >>>>>
> >>>>>You asked me to Post the name of the Security Software; Internet Security
> >>>>>PcCillin... I have been running it since 11/07...and this MS07-042 only
> >>>>>appeared last week the day after I Hide the KB936181 Update so iut wouldn't
> >>>>>keep installing and Updated to Vista Home Prem SP1
> >>>>>
> >>>>>Await your further advices....and...Thank You"
> >>>>>
> >>>>>"MowGreen [MVP]" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>Let's stick to this thread instead of having other ones currently
> >>>>>>active, OK ?
> >>>>>>As I posted to the other thread:
> >>>>>>
> >>>>>>Show hidden files, folders, and system files and then do a Search for
> >>>>>>msxml4.dll.
> >>>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
> >>>>>>be the one in %windir%\system32\dllcache.
> >>>>>>
> >>>>>>IF they are both at that Version level, from an Elevated Command Prompt,
> >>>>>>see if registering msmxl4.dll resolves the reoffering issue:
> >>>>>>
> >>>>>>Start Search
> >>>>>>type in command
> >>>>>>Click Search
> >>>>>>*Right* click command and choose Run as administrator
> >>>>>>At the prompt type in and *press Enter* after the following -
> >>>>>>
> >>>>>>regsvr32 msxml4.dll
> >>>>>>exit
> >>>>>>
> >>>>>>
> >>>>>>MowGreen [MVP 2003-2008]
> >>>>>>===============
> >>>>>>*-343-* FDNY
> >>>>>>Never Forgotten
> >>>>>>===============
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>denmarfl wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
> >>>>>>>The MS07-042 follows the day when I took the following 2 actions;
> >>>>>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
> >>>>>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
> >>>>>>>installed 11 times in my Windows History.
> >>>>>>>2) Updating Vista Home prem to SP1 (and that update went without any
> >>>>>>>problems and shows sucessfully Installed in History)
> >>>>>>>
> >>>>>>>Canon Printer (not sure what further detail you might need)
> >>>>>>>
> >>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>>>Security Software identified a High Alert Security
> >>>>>>>>
> >>>>>>>>Specifically, what is the installed security software ?
> >>>>>>>>What is the printer software that is installed ?
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>MowGreen [MVP 2003-2008]
> >>>>>>>>===============
> >>>>>>>>*-343-* FDNY
> >>>>>>>>Never Forgotten
> >>>>>>>>===============
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>denmarfl wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>You assisted me with a problem with the Security Update KB936181. Back in
> >>>>>>>>>November I was having a problem getting the Update Installed....and after
> >>>>>>>>>your assistance, it installed.
> >>>>>>>>>
> >>>>>>>>>But this same Update is Haunting me...again. My Security Software
> >>>>>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
> >>>>>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
> >>>>>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
> >>>>>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
> >>>>>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
> >>>>>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
> >>>>>>>>>it, right click on it and click Hide.
> >>>>>>>>>
> >>>>>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
> >>>>>>>>>the High Alert my Security Software is alerting me to (MS07-042)
> >>>>>>>>>
> >>>>>>>>>Any suggestions?
> >>>>>>>>>
> >>>>>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
> >>>>>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
> >>>>>>>>>In this exact order.....
> >>>>>>>>>
> >>>>>>>>>"MowGreen [MVP]" wrote:
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>>If you have Automatic Updates set to Notify then when you click the
> >>>>>>>>>>yellow shield in the system tray a window will pop up with the updates
> >>>>>>>>>>listed.
> >>>>>>>>>>Click on each individual update and then use the More Information link
> >>>>>>>>>>in the lower pane to see what the update is about. The link will take
> >>>>>>>>>>you to the MSKB article. Then use the IT Professional link to view the
> >>>>>>>>>>Security Bulletin information IF the update was Security related.
> >>>>>>>>>>
> >>>>>>>>>>MowGreen [MVP 2003-2008]
> >>>>>>>>>>===============
> >>>>>>>>>>*-343-* FDNY
> >>>>>>>>>>Never Forgotten
> >>>>>>>>>>===============
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>denmarfl wrote:
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
> >>>>>>>>>>>updates are ready to install when you click on the Sheild you have no way to
> >>>>>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
> >>>>>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
> >>>>>>>>>>>what the update....the Virus Software will be...always...disabled.

KB927978 should *not* have been offered as that is the update that
contains msxml4.dll Version 4.20.9841.
KB936181 [MS06-061] updated it to V. 4.20.9848 and that update
superceded KB927978.
One way it may have reverted to a lesser V. was when the Canon printer
software was installed.

It sounds as if the tech has correctly installed the update [941833]
that " improves the compatibility and the reliability of Microsoft XML
Core Services 4.0 Service Pack 2 on a Windows Vista-based computer ".

In order to avoid any further installation issues with security updates
to MSXML 4.0 SP2, suggest that the next time one appears, UNcheck the
box next to it and then manually download and *save* a copy from either
the MS Download Center:
http://www.microsoft.com/downloads/S...displaylang=en

or, grab it from the Microsoft Update Catalog:
http://catalog.update.microsoft.com/v7/site/Home.aspx

[ just enter the KB # in the Search field and confirm that it is
intended for Vista, 32bit (x86) ]

When the download completes disconnect the system from the net/network.
Completely and *totally* disable PC-cillin
*Right* click the downloaded update and choose 'Run as administrator'
Follow the prompts, or just click Allow if no password is involved
The update should install without a hassle since the MSXML 4 package is
currently in a 'healthy' state

Reboot
Reenable PC-cillin
Reconnect to the net/network

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


denmarfl wrote:

> The tech did not disable or stop anything processes or services from running.
> He appeared to rename (in a cmd Window)...181 then ...933 showed as
> available, ..then he renamed ...933, re-install them using a tool that he
> clicked on Repair. I really feel my issue was caused when the newest
> Security Update installed on my PC on 4/17 (it was the day after I saw the
> security alert)...KB927928.
>
> As I recall when I experienced this same problem last year on my XP PC...you
> had me delete all the Security Updates installed in ADD\REMOVE....starting
> with the newest...to the oldest....rebooting after each install...Then you
> provided me with a Link to download the most recent Security and installing
> it manually. Again, as I recall, you wrote....the newest Security Update
> always contains all the prior Updates.....so just having the newest installed
> provided all the protection of the past Security Updates that had been
> deleted.
>
> Wasn't this the procedure you had me follow? If so, would this process have
> fixed this problem?
>
> I ask because this similar problem, as you wrote, seems to happen when new
> Security Updates are installed and I suspect I'll see this again....hopefully
> not...with future Security Updates.
>
> Thanks
> "MowGreen [MVP]" wrote:
>
>
>>Excellent news. You're mowst welcome and thanks for keeping anyone
>>reading this thread 'updated'<w>
>>Apparently both KB936181 and KB941833 were never properly installed as
>>the Version of msxml4.dll that was present, 4.20.9841.0, was from a
>>previous security update. Somehow, using the Repair option resolved this.
>>Did the tech stop any Services or Process before using the Repair option
>>and/or did he disable any protections of PC-cillin ?
>>
>>One of these days *someone* is going to figure out why MSXML security
>>updates are so problematic to some and not to others.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>denmarfl wrote:
>>
>>
>>>I believe I have good news..... I got a call from a Microsoft Tech agent
>>>just now regarding this problem. You'll recall I commented I worked with a
>>>Microsoft Tech Agent a few days ago without any resolution. The Agent used
>>>Easyassist...and Renamed the nsxl14 file to OLD (KB936181)...and used the
>>>KB936181 Repair tool to downloan the this Update and re-install it. After it
>>>was re-installed.....PcCillin NO longer displayed the Security Alert (which
>>>really increases my Confidence this Virus Software is working great)....
>>>But, after the Re-boot, Windows Update showed KB941833 as an Available
>>>Update. However, this Update was shown as installed (as was KB936181) in
>>>Programs and Features. The agent checked the version of KB941833....it was
>>>not the current version.....and I think he renamed KB941833....and
>>>re-installed it (he was operating my PC...so his actions were at times
>>>difficult to follow) What did surprise me is when he was manually
>>>re-installing these 2 updates the Window that displayed showed
>>>...Modify\Repair\Uninstall...and in both cases he clicked Repair (I would
>>>have thought a selection would be Install).
>>>
>>>Bottom line...so far...PcCillin is not showing any Security Alerts.....and
>>>Windows Updates is Not showing me KB936181 or KB941833 as available. I hope
>>>that continues. The agent did say Microsoft is working on a Fix for this
>>>issue.......
>>>
>>>You have worked with me in the past and when you latched onto this issue I
>>>knew you would resolve the problem.....I cannot express how appreciative I am
>>>of your help....you are a teacher and a Fixer. Thank You
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>OK, on my XP Pro system the backup copy of msxml4.dll is stored in
>>>>WINDOWS\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf3 45378f_4.20.9848.0_x-ww_1b897e9a
>>>>*not* in the dllcache, as I had first thought.
>>>>
>>>>The file that is used is stored in
>>>>WINDOWS\system32
>>>>
>>>>What entries for MSXML 4.0 show in Installed Programs on your Vista box?
>>>>AFAIK, msxml4.dll should be located in the WINDOWS\system32 subfolder.
>>>>Since MSXML 4 is not native to Vista it must have been installed with
>>>>the Canon printer software.
>>>>
>>>>Is the Version of Trend Micro PCcillin Internet Security installed the
>>>>latest and greatest ?
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>denmarfl wrote:
>>>>
>>>>
>>>>
>>>>>Used Windows Explorer......Search in Windows\system 32 Returned 3 items
>>>>>
>>>>>* msxm12.dll Version 4.20.9841.0
>>>>>* msxm14r.dll Version 4.10.9404.0
>>>>>* msxm14a.dll Version 4.10.9404.0
>>>>>
>>>>>Search in Windows\System32\dllcache Returned No results (there
>>>>>was no Folder or file listed as dllcache)
>>>>>
>>>>>I went no further with your last set of Instructions then the search since I
>>>>>came up with 3 returns, only in one Folder,and you wrote if "BOTH" versions
>>>>>matched.... and the returns I found did not match the version numbers of
>>>>>those you listed. Getting no results in the Windows\system32\dllcache
>>>>>search...is this OK?
>>>>>
>>>>>
>>>>>
>>>>>"MowGreen [MVP]" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>Thanks. Using Windows Explorer, look for msxml4.dll in
>>>>>>
>>>>>>WINDOWS\system32
>>>>>>WINDOWS\system32\dllcache
>>>>>>
>>>>>>Right click the .dlls, choose Properties
>>>>>>Click the Version tab
>>>>>>If KB941833 is NOT installed, then the Version level should show as
>>>>>>4.20.9848.0
>>>>>>IF KB941833 is installed, then the Version level will show as
>>>>>>4.20.9849.0
>>>>>>
>>>>>>IF both copies of msxml4.dll are at that *same* Version level
>>>>>>
>>>>>>Start Search
>>>>>>type in command
>>>>>>Click Search
>>>>>>*Right* click command and choose Run as administrator
>>>>>>At the prompt type in and *press Enter* after the following -
>>>>>>
>>>>>>regsvr32 msxml4.dll
>>>>>>exit
>>>>>>
>>>>>>Please post back with the Version levels of both copies of msxml4.dll
>>>>>>
>>>>>>
>>>>>>MowGreen [MVP 2003-2008]
>>>>>>===============
>>>>>>*-343-* FDNY
>>>>>>Never Forgotten
>>>>>>===============
>>>>>>
>>>>>>
>>>>>>
>>>>>>denmarfl wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>>OK...this thread will be the only one used...in keeping with that, I have
>>>>>>>copied and pasted my last reply to you that I entered under the other
>>>>>>>thread...
>>>>>>>
>>>>>>>"Under File Options I have "Show Hidden Files and Folders Checked 9I don't
>>>>>>>see
>>>>>>>show System Files). I ran a search for msxml4.dll...and got No results.
>>>>>>>When I ran the search just using msxml4 I got...msxml4-KB936181-enu.exe which
>>>>>>>is a tool I downloaded fron Microsoft that was supposed to make the KB936181
>>>>>>>Security Update more compatible. However, when I ran the tool I got back
>>>>>>>"Error opening installation log. verify that the Specified Log file location
>>>>>>>exists and is writable". I did not get back the results you specified in
>>>>>>>your reply.
>>>>>>>
>>>>>>>I did a Search "My Computer"...for the KB941833.log...no results
>>>>>>>
>>>>>>>Since I didn't fine the files you referred to, "Search for
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>msxml4.dll.
>>>>>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>>>>>>>be the one in %windir%\system32\dllcache.
>>>>>>>
>>>>>>>
>>>>>>>I didn't continue with your steps to await further advice from you. I am
>>>>>>>running Vista Home Prem; SP1.
>>>>>>>
>>>>>>>You asked me to Post the name of the Security Software; Internet Security
>>>>>>>PcCillin... I have been running it since 11/07...and this MS07-042 only
>>>>>>>appeared last week the day after I Hide the KB936181 Update so iut wouldn't
>>>>>>>keep installing and Updated to Vista Home Prem SP1
>>>>>>>
>>>>>>>Await your further advices....and...Thank You"
>>>>>>>
>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Let's stick to this thread instead of having other ones currently
>>>>>>>>active, OK ?
>>>>>>>>As I posted to the other thread:
>>>>>>>>
>>>>>>>>Show hidden files, folders, and system files and then do a Search for
>>>>>>>>msxml4.dll.
>>>>>>>>The one in %windir%\system32 should be at Version 4.20.9849.0 as should
>>>>>>>>be the one in %windir%\system32\dllcache.
>>>>>>>>
>>>>>>>>IF they are both at that Version level, from an Elevated Command Prompt,
>>>>>>>>see if registering msmxl4.dll resolves the reoffering issue:
>>>>>>>>
>>>>>>>>Start Search
>>>>>>>>type in command
>>>>>>>>Click Search
>>>>>>>>*Right* click command and choose Run as administrator
>>>>>>>>At the prompt type in and *press Enter* after the following -
>>>>>>>>
>>>>>>>>regsvr32 msxml4.dll
>>>>>>>>exit
>>>>>>>>
>>>>>>>>
>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>===============
>>>>>>>>*-343-* FDNY
>>>>>>>>Never Forgotten
>>>>>>>>===============
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>denmarfl wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>Internet Security PcCillin.....PcCllin runs a Security check once a week.
>>>>>>>>>The MS07-042 follows the day when I took the following 2 actions;
>>>>>>>>>1) Unchecked the KB936181 and Clicked Hide to keep it from appearing in
>>>>>>>>>Windows Automatic Updates and installing) This Updates shows as Sucessfully
>>>>>>>>>installed 11 times in my Windows History.
>>>>>>>>>2) Updating Vista Home prem to SP1 (and that update went without any
>>>>>>>>>problems and shows sucessfully Installed in History)
>>>>>>>>>
>>>>>>>>>Canon Printer (not sure what further detail you might need)
>>>>>>>>>
>>>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>>>Security Software identified a High Alert Security
>>>>>>>>>>
>>>>>>>>>>Specifically, what is the installed security software ?
>>>>>>>>>>What is the printer software that is installed ?
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>>>===============
>>>>>>>>>>*-343-* FDNY
>>>>>>>>>>Never Forgotten
>>>>>>>>>>===============
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>denmarfl wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>>You assisted me with a problem with the Security Update KB936181. Back in
>>>>>>>>>>>November I was having a problem getting the Update Installed....and after
>>>>>>>>>>>your assistance, it installed.
>>>>>>>>>>>
>>>>>>>>>>>But this same Update is Haunting me...again. My Security Software
>>>>>>>>>>>identified a High Alert Security problem....it referred to it as MS07-042.
>>>>>>>>>>>Reading this Microsoft article it mentions the KB936181 Update. Looking at
>>>>>>>>>>>my Windows Update History I see KB936181 installed on my Vista Home prem
>>>>>>>>>>>PC...11 times. Once in Nov '07...and 10 times this Month (April). Each
>>>>>>>>>>>entry shows Status as Sucessful. In fact this Update was continuing to show
>>>>>>>>>>>in the Available Updates...and a Microsoft Tech Agent directed me to Uncheck
>>>>>>>>>>>it, right click on it and click Hide.
>>>>>>>>>>>
>>>>>>>>>>>I do believe this Update, KB936181....is somehow connected to...or causing
>>>>>>>>>>>the High Alert my Security Software is alerting me to (MS07-042)
>>>>>>>>>>>
>>>>>>>>>>>Any suggestions?
>>>>>>>>>>>
>>>>>>>>>>>Looking at Program and features, I see 3 MSXML 4.0 SP2 Installed (KB927978
>>>>>>>>>>>installed 4/17/08, KB936181 installed 11/26/07, KB941833 installed 11/28/07
>>>>>>>>>>>In this exact order.....
>>>>>>>>>>>
>>>>>>>>>>>"MowGreen [MVP]" wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>>If you have Automatic Updates set to Notify then when you click the
>>>>>>>>>>>>yellow shield in the system tray a window will pop up with the updates
>>>>>>>>>>>>listed.
>>>>>>>>>>>>Click on each individual update and then use the More Information link
>>>>>>>>>>>>in the lower pane to see what the update is about. The link will take
>>>>>>>>>>>>you to the MSKB article. Then use the IT Professional link to view the
>>>>>>>>>>>>Security Bulletin information IF the update was Security related.
>>>>>>>>>>>>
>>>>>>>>>>>>MowGreen [MVP 2003-2008]
>>>>>>>>>>>>===============
>>>>>>>>>>>>*-343-* FDNY
>>>>>>>>>>>>Never Forgotten
>>>>>>>>>>>>===============
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>denmarfl wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>>I hear you on Disabling the Virus Software.... Since you never know what
>>>>>>>>>>>>>updates are ready to install when you click on the Sheild you have no way to
>>>>>>>>>>>>>know if its a MSXML download.... So to be safe, I will disable the Virus
>>>>>>>>>>>>>Software (Norton) before I click on the Notification sheild....so no matter
>>>>>>>>>>>>>what the update....the Virus Software will be...always...disabled.