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Re: Updates download but do not install

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-13-2007
steven
 

Posts: n/a
Re: Updates download but do not install

hi anymore ideas that one doesnt work tried it 10 times mine just says
Error: 0x80004002

"MowGreen [MVP]" wrote:

> > FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server

>
> Harvey,
>
> Give this a shot ... go to Start > Run > type in
>
> net stop wuauserv
>
> Click OK or press Enter
>
> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Navigate to C:\WINNT\SoftwareDistribution
> Rename SoftwareDistribution to SoftwareDistribution.old
>
> Back to Start > Run > type in
>
> net start wuauserv
>
> Click OK or press Enter
>
> Download and SAVE the lastest version of the Windows Update Agent:
>
> For XP and Vista - 32 bit
> http://download.windowsupdate.com/v7...gent30-x86.exe
>
> Download and save : Update for Windows XP (KB927891) [ NOT FOR VISTA ! ]
> http://www.microsoft.com/downloads/d...displaylang=en
>
> When the downloads are finished close the browser and any other open
> programs
> Install WindowsUpdateAgent30-x86.exe
> Now install WindowsXP-KB927891-v3-x86-ENU.exe
> Restart the system
>
> Back to Start > Run > type in
>
> wuauclt /detectnow
>
> Click OK or press Enter
> The system will now check for updates automatically
> If the updates downloaded get installed successfully then you can safely
> delete the SoftwareDistribution.old folder
> If they do NOT, please post the last 40 or so lines of the WU.log again.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
> Harvey wrote:
>
> > My PC has been upgraded from Win2k Pro SP4 to WinXP Pro SP2. Windows updates
> > now seem to download (either from Microsoft website or from intranet WSUS)
> > but always fail to install. The last bit of my Windows Update.log is:
> >
> > 507 808 9a0 Handler Attempting to create remote handler process as
> > HARVEY\Xxxxxxx in session 0
> > 2007-05-31 08:04:34:945 3428 eb4 Misc =========== Logging initialized
> > (build: 7.0.6000.374, tz: +0200) ===========
> > 2007-05-31 08:04:34:945 3428 eb4 Misc = Process:
> > C:\WINNT\system32\wuauclt.exe
> > 2007-05-31 08:04:34:945 3428 eb4 AUClnt FATAL: Error: 0x80004002. wuauclt
> > handler: failed to spawn COM server
> > 2007-05-31 08:04:34:961 808 9a0 Handler FATAL: 0x80004002: ERROR: Remote
> > update handler container process created (PID: 3428), but exited before
> > signaling event
> > 2007-05-31 08:04:37:821 808 9a0 Agent * WARNING: Exit code = 0x80004002
> > 2007-05-31 08:04:37:836 808 9a0 Agent *********
> > 2007-05-31 08:04:37:836 808 9a0 Agent ** END ** Agent: Installing
> > updates [CallerId = WindowsUpdate]
> > 2007-05-31 08:04:37:836 808 9a0 Agent *************
> > 2007-05-31 08:04:37:836 808 9a0 Agent WARNING: WU client failed installing
> > updates with error 0x80004002
> > 2007-05-31 08:04:38:165 1964 34c COMAPI >>-- RESUMED -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2007-05-31 08:04:38:165 1964 34c COMAPI - Install call failed
> > 2007-05-31 08:04:38:165 1964 34c COMAPI - Reboot required = No
> > 2007-05-31 08:04:38:165 1964 34c COMAPI - WARNING: Exit code = 0x80240FFF;
> > Call error code = 0x80004002
> > 2007-05-31 08:04:38:165 1964 34c COMAPI ---------
> > 2007-05-31 08:04:38:165 1964 34c COMAPI -- END -- COMAPI: Install
> > [ClientId = WindowsUpdate]
> > 2007-05-31 08:04:38:165 1964 34c COMAPI -------------
> > 2007-05-31 08:04:38:915 1964 fa4 COMAPI WARNING: Operation failed due to
> > earlier error, hr=80004002
> >
> > Everything except Windows Updating seems to work correctly, but something in
> > my system is not right or was damaged during upgrading Windows. Any help
> > would be much appreciated.

>

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  #2 (permalink)  
Old 11-14-2007
MowGreen [MVP]
 

Posts: n/a
Re: Updates download but do not install
Are you Harvey in disguise ?
Which version of Windows is installed in case you're not Harvey ?

IF XP is installed and you've done a recent Repair Installation, then
suggest you open a command prompt, stop the Automatic Updates service,
and register Wups2.dll according to the instructions here:
http://support.microsoft.com/kb/943144

If no joy follow the steps in Method 2.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


steven wrote:

> hi anymore ideas that one doesnt work tried it 10 times mine just says
> Error: 0x80004002
>
> "MowGreen [MVP]" wrote:
>
>
>>>FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server

>>
>>Harvey,
>>
>>Give this a shot ... go to Start > Run > type in
>>
>>net stop wuauserv
>>
>>Click OK or press Enter
>>
>>Show hidden files, folders, and system files:
>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>>Navigate to C:\WINNT\SoftwareDistribution
>>Rename SoftwareDistribution to SoftwareDistribution.old
>>
>>Back to Start > Run > type in
>>
>>net start wuauserv
>>
>>Click OK or press Enter
>>
>>Download and SAVE the lastest version of the Windows Update Agent:
>>
>>For XP and Vista - 32 bit
>>http://download.windowsupdate.com/v7...gent30-x86.exe
>>
>>Download and save : Update for Windows XP (KB927891) [ NOT FOR VISTA ! ]
>>http://www.microsoft.com/downloads/d...displaylang=en
>>
>>When the downloads are finished close the browser and any other open
>>programs
>>Install WindowsUpdateAgent30-x86.exe
>>Now install WindowsXP-KB927891-v3-x86-ENU.exe
>>Restart the system
>>
>>Back to Start > Run > type in
>>
>>wuauclt /detectnow
>>
>>Click OK or press Enter
>>The system will now check for updates automatically
>>If the updates downloaded get installed successfully then you can safely
>>delete the SoftwareDistribution.old folder
>>If they do NOT, please post the last 40 or so lines of the WU.log again.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>
>>Harvey wrote:
>>
>>
>>>My PC has been upgraded from Win2k Pro SP4 to WinXP Pro SP2. Windows updates
>>>now seem to download (either from Microsoft website or from intranet WSUS)
>>>but always fail to install. The last bit of my Windows Update.log is:
>>>
>>>507 808 9a0 Handler Attempting to create remote handler process as
>>>HARVEY\Xxxxxxx in session 0
>>>2007-05-31 08:04:34:945 3428 eb4 Misc =========== Logging initialized
>>>(build: 7.0.6000.374, tz: +0200) ===========
>>>2007-05-31 08:04:34:945 3428 eb4 Misc = Process:
>>>C:\WINNT\system32\wuauclt.exe
>>>2007-05-31 08:04:34:945 3428 eb4 AUClnt FATAL: Error: 0x80004002. wuauclt
>>>handler: failed to spawn COM server
>>>2007-05-31 08:04:34:961 808 9a0 Handler FATAL: 0x80004002: ERROR: Remote
>>>update handler container process created (PID: 3428), but exited before
>>>signaling event
>>>2007-05-31 08:04:37:821 808 9a0 Agent * WARNING: Exit code = 0x80004002
>>>2007-05-31 08:04:37:836 808 9a0 Agent *********
>>>2007-05-31 08:04:37:836 808 9a0 Agent ** END ** Agent: Installing
>>>updates [CallerId = WindowsUpdate]
>>>2007-05-31 08:04:37:836 808 9a0 Agent *************
>>>2007-05-31 08:04:37:836 808 9a0 Agent WARNING: WU client failed installing
>>>updates with error 0x80004002
>>>2007-05-31 08:04:38:165 1964 34c COMAPI >>-- RESUMED -- COMAPI: Install
>>>[ClientId = WindowsUpdate]
>>>2007-05-31 08:04:38:165 1964 34c COMAPI - Install call failed
>>>2007-05-31 08:04:38:165 1964 34c COMAPI - Reboot required = No
>>>2007-05-31 08:04:38:165 1964 34c COMAPI - WARNING: Exit code = 0x80240FFF;
>>>Call error code = 0x80004002
>>>2007-05-31 08:04:38:165 1964 34c COMAPI ---------
>>>2007-05-31 08:04:38:165 1964 34c COMAPI -- END -- COMAPI: Install
>>>[ClientId = WindowsUpdate]
>>>2007-05-31 08:04:38:165 1964 34c COMAPI -------------
>>>2007-05-31 08:04:38:915 1964 fa4 COMAPI WARNING: Operation failed due to
>>>earlier error, hr=80004002
>>>
>>>Everything except Windows Updating seems to work correctly, but something in
>>>my system is not right or was damaged during upgrading Windows. Any help
>>>would be much appreciated.

>>

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